TSA can't believe MacBook Air is a real laptop, causes owner to miss flight

Filed under: Laptops The TSA has been known to take issue with products designed in Cupertino before, but for one particular traveler, it was Apple's thinnest laptop ever that caused the latest holdup. Upon tossing his ultra-sleek slab of aluminum underneath the scanner, security managed to find enough peculiarities to remove it from the flow, pull it aside and wrangle up the owner for some questions. Apparently, the TSA employee manning the line was flabbergasted by the "lack of a drive"...

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10 reasons to pass on the iPad? TUAW fact check

Filed under: iPod Family, Portables, Odds and endsOver at TechRepublic's 10 Things blog, Debra Littlejohn Shinder has posted an article called "10 reasons why I'll be passing on the iPad." Some of her reasoning is sound, but quite a few of her points are easy to refute. It's worth looking at her post and the points it tries to make, because it's indicative of a widespread misunderstanding of not only the iPad's capabilities, but also its intended consumer base. 1. There's no physical keyboard Debra's correct that the iPad has no physical keyboard. But what she fails to account for is that not only will Apple sell a keyboard dock for the iPad, the device can also be paired with any existing Bluetooth keyboard. Apple's reasoning for not including a physical keyboard on the iPad is even more compelling than for the iPhone, because unlike the iPhone, you at least have the option of pairing the iPad with a physical keyboard. In order to put a physical keyboard on the device itself, there'd be two options: keep the iPad the same size and sacrifice a third of the screen's real estate, or increase the iPad's size beyond what some (including Debra) already consider unwieldy in order to include a keyboard. In landscape orientation, the iPad's virtual keyboard is nearly the size of a conventional keyboard, too, so while touch typing is going to be a challenge, it's a fair bet that typing on the iPad will be much faster and easier than the high end of 30 - 35 WPM thumb typing many people (myself included) achieve on the iPhone's far smaller keyboard. The lack of a physical keyboard on the iPhone hasn't measurably affected its sales; the iPad isn't likely to suffer many lost sales from this, either. Check out the other nine points by clicking the Read More link below. 2. One size doesn't fit all Debra claims that if the iPad is supposed to be a niche device positioned between a phone and a netbook, it should have a screen size midway between the two -- in other words, smaller than a 9.7" screen. However, that's not how Steve Jobs positioned the iPad at all during the keynote; Jobs's Keynote slide clearly showed the iPad filling a gap between the iPhone/iPod touch and a 13" MacBook. It's puzzling that in one sentence Debra complains about the iPad being too large to fit in your pocket, while in the next sentence she extols the virtues of Sony's VAIO X netbooks, which are almost exactly the same size - in terms of weight and thickness anyway. The VAIO X has an 11.1" 16:9 display, which actually makes it quite a bit larger than the iPad. One other thing about the VAIO X is quite a bit larger than the iPad: the price, which starts at $1299 -- far more expensive than even the priciest iPad. While it's true the iPad won't fit in your pocket, it's still far more portable than even a MacBook Air. Stephen Colbert even managed to pull one out of his jacket at the Grammys, so while the iPad is larger than an iPhone, it's far from the unwieldy monster many people are trying to claim it is. 3. It runs a phone OS One thing many pundits fail to account for is that the iPhone OS is actually a version of OS X adapted for a touchscreen device. No, there's no Finder, Dock, or menu bar. No, there's no Expos�, Spaces, or Time Machine. But the underpinnings of the iPhone OS are exactly the same as those of the Mac version of OS X. So when people complain the iPad doesn't run OS X, they're really pining for OS X features like the ones I already mentioned -- the Finder, Dock, menu bar, etc. However, none of those OS X features are particularly suited to a touchscreen device, especially one with a 9.7" screen. Tablet PCs running the full version of Windows have already demonstrated the pitfalls of running an OS meant for a larger device with a traditional point-and-click interface, and as a result, almost all of those devices have failed to gain traction in the market. Debra and others also cite the iPad's lack of multitasking as a strike against it. On this point, at least, I agree with them. While iPhone OS already allows for limited multitasking among Apple's own apps -- Phone, Messages, Mail, Safari, and iPod can all run simultaneously in the background -- third-party apps are still restricted to workarounds like push notifications. While restricting multitasking makes a kind of sense on devices like the iPhone 3G, with limited processing power and RAM available, on the iPad those technological limitations don't fly as an excuse. You can argue that not having multitasking on the iPad makes it easier to use for Grandma and other non-techies, but it also limits the device's potential utility. Granted, the iPad isn't positioned as a replacement for a MacBook, but the ability to run even one or two third-party apps in the background would make the device far more versatile. Personally, I would be very surprised if Apple doesn't introduce at least a limited form of multitasking in iPhone OS 4.0. Of course, I also said the same thing last year about iPhone OS 3.0, so who knows. One point bears mentioning, though: despite the introduction of iWork for the iPad, Apple is still pushing the device as a platform for consuming media, not as a productivity platform. To get any serious work done, Apple still expects you'll use your main computer, whether it's a MacBook, iMac, or PC. 4. There's not enough storage The most important question to ask on this point is, "For whom?" Debra says the 64 GB model might have enough capacity for her purposes, but she also grouses about the price of that model, comparing it to cheaper netbooks with "four times the storage." I will say that I'm puzzled at Apple's decision to top out the iPad's capacity at 64 GB, especially considering that's where the iPod touch currently tops out. A 128 GB iPad would have been very tempting indeed; unfortunately, given the price of flash memory, it also would have probably cost more than $1000. But what does 64 GB allow you to store? In my case, a 64 GB iPad would hold my entire 39 GB music library -- 19 days worth of music -- plus my entire iPhoto library of over 7000 photos, which, when optimized for the iPad's screen, would probably take up somewhere in the neighborhood of 5 GB, plus or minus a GB or two. At my most app-crazy I had about 2 GB of apps on my iPhone 3G, and "Other" space, presumably including the OS itself, takes up just over 1 GB. Added up, that equates to 47 out of 64 GB. In my case, that leaves over 15 GB of space for document storage, videos, and so forth. Let's say I store my entire Documents folder on the iPad (I wouldn't -- I use iDisk and Dropbox for that) -- 4300 documents taking up just over 2 GB of space. Now we have 13 GB left over for videos and whatever else. Even if I left myself a 3 GB buffer for whatever reason (including accounting for the GB versus GiB difference), that's still 10 GB of space for videos -- enough to store 10 two-hour films at a decent bitrate, or almost an entire season of an hour-long TV series. Let me break that down again -- a 64 GB iPad would store: -- 19 days of music -- 7000 photos -- Well over 100 apps -- A 2 GB Documents folder with 4300 items -- 20 hours of video -- Around 3 GB of space left over for whatever else (temporary photo storage, e-books, accounting for the difference between binary gigabytes versus decimal gigabytes, etc.) Granted, there are people out there with music and photo libraries larger than mine, but most of my Mac-using friends only have, on average, 1500 items in their iTunes libraries, a thousand or so photos, and maybe three pages of apps on their iPhones. 64 GB may not sound like much on paper, but practically speaking, it lets you pack around a lot of media. Unless you're going to spend weeks at a time away from your main computer, the iPad should be able to carry around enough media to keep almost anyone entertained for days on end. 5. There's no HDMI output or camera Debra claims you can't output the iPad's video to an HDTV without an HDMI connector. That simply isn't true; with a VGA adapter, you can output the iPad's full 1024 x 768 video signal to an HDTV. With a component connector, you can output a 576p PAL signal or a 480p NTSC signal to your TV. Okay, fine, it's not 1080p ultra-high-def video, but where exactly are you going to find video of that resolution anyway (besides Blu-Ray and Bittorrent)? I'll admit that it would have been nice to have at least 1366 x 768 video (1080i, in other words), but I'm betting that the vast majority of consumers aren't going to even bother hooking the iPad up to their TV at all when it's far easier to just put the screen on their laps and watch a movie on the iPad itself instead. Another point Debra brings up is the iPad's 3:4 aspect ratio, which is less than ideal for video. This has been argued all over the internet, including here at TUAW, but as many people have pointed out, the 3:4 aspect ratio is ideally suited to pretty much every other function on the iPad except video: books, documents, web pages, and photos are all laid out far closer to a 3:4 or 4:3 ratio than 16:9. Using a 16:9 ratio on the iPad would not only make the device larger than it already is, it would also leave all other forms of media on the device at a disadvantage compared to video. The iPad's lack of camera is another point Debra and others have brought out against the device, but like multitasking, this is one point on which I agree. A back-facing camera like the iPhone's doesn't make a lot of sense on the iPad -- it would be a bit unwieldy trying to take pictures or video with a device this size, rather like trying to hold up a MacBook Air to take photos with its iSight. Most people probably have a standalone point-and-shoot camera that would take better stills and/or video than the iPad's hypothetical back-facing camera anyway, and you can load those pictures directly onto the device with either the iPad-specific camera connector or SD card reader. But a front-facing camera for video conferencing definitely would have been a killer feature. Apple apparently thought so, too, because it actually included a space in the iPad for exactly such a camera, only to withdraw it for reasons known only to Apple. Whether the company is waiting for the next-gen iPad to introduce a camera or pulling a big switcheroo like it did with the original iPhone -- which was originally supposed to ship with the scratch-prone plastic face of previous iPods, but was replaced with nearly scratch-proof glass in the six months between its announcement and release -- no one can say. 6. There are no USB ports Debra's main complaints against the lack of USB ports are that you can't hook up a flash drive or a USB keyboard. As far as the keyboard goes, I've already mentioned the fact that you can purchase a keyboard dock or use a Bluetooth keyboard. As for not being able to hook up a flash drive? I can see why some people might want to do this -- expanding the iPad's storage, transferring files, etc. But I'm willing to bet that for most people this isn't going to be an issue. While I run the risk of sounding like Bill Gates's infamous "640K should be enough for anyone" by saying so (although Gates never actually said that), 64 GB of space on a device like the iPad really should suit most users' needs -- at least for the next couple of years, anyway. As for transferring files? I can think of a number of existing, cloud-based solutions, the most simplistic of which is e-mail. No, you can't transfer several gigabytes of files at a time through e-mail or "the cloud," but most people don't transfer that much data all at one go even a handful of times with a portable device, much less on a regular basis. I'm not going to go full fanboy and say it's a good thing the iPad doesn't come with USB ports. In fact, I'm kind of with Debra and the others on this one in wishing that Apple included at least one USB port. While I probably wouldn't use the port very often (if at all), it definitely falls into the category of "nice to have." I've been an iPod user for almost five years and an iPhone user for a year, and I can count the number of times I've needed/wanted a USB port on one of those devices on exactly no fingers... but I'll admit that I might sing a different tune with a bigger device like an iPad. But for most of the people who are likely to buy the iPad, i.e., the non-geek, non-techie, "I just want internet and music and movies" folks, they're probably not going to miss USB ports at all. 7. There's no flash memory slot No, the iPad doesn't have a flash memory slot. You can buy an SD card reader attachment, though, although Debra and others rail against the added cost of the connector, claiming that in order to reach "the functional equivalent of a netbook, you may end up spending a bundle." A lot of the same arguments for or against USB apply here as well; most non-geeks aren't going to miss an SD slot at all. Transferring documents via SD cards in 2010 reeks of the "sneakernet" we thought we were abolishing along with dot-matrix printers and 2800 baud modems; let's just say that most users are going to have photos and/or videos on their SD cards, most users are going to wait until they get home to their main computer to upload those files, and most users aren't going to care that the iPad's missing a dedicated SD slot any more than they cared about the iPod missing one. If anything, the argument for an SD slot is far weaker than the argument for USB. 8. The price is not right Debra claims the iPad "costs twice as much as the Kindle and other ebook readers." That's flat-out false. The $499 iPad does cost almost twice as much as the standard Kindle, but compared to every other e-reader out there, the iPad's pricing is extremely competitive once you consider all the things the iPad does that the other readers iDon't. A $489 Kindle DX, for example, while $10 cheaper than the cheapest iPad, doesn't have a color screen, has only 4 GB of storage, doesn't have a touchscreen, doesn't run apps, doesn't have e-mail, music, and so on, and so forth. The iPad's price is the one aspect of the device that few pundits have complained about; in fact, the pricing has Wall Street and other financial analysts doing cartwheels. You don't even have to compare the iPad to other companies' similar products to see how good a deal it is. The 16 GB iPad costs $300 more than an 8 GB iPod touch. That $300 gets you twice the capacity, a much larger and higher-quality screen, a more powerful CPU, better Wi-Fi including 802.11n, vastly improved battery performance, a built-in speaker and microphone, and, eventually, access to a host of apps designed to take advantage of the iPad's larger screen and higher performance. A 32 GB iPad has the same $300 price difference compared to a 32 GB iPod touch, as does the 64 GB model. Once you tack on an additional $130 for 3G wireless the price difference widens, but so does the device's utility -- access to wireless broadband anywhere there's an available 3G network, which, as iPhone users already know, is invaluable. Debra compares the fully kitted-out $829 3G-enabled iPad to "a powerful compact laptop that runs a full-fledged operating system and multi-tasks and that has USB and SD and Ethernet connectors, 4 GB of RAM, and 250 GB of storage." The "full-fledged operating system" she's talking about isn't OS X, however, and the laptop she's talking about definitely isn't manufactured by Apple. That might not make a difference to a lot of people, but if you're already in the "Macs cost too much" camp, it's no wonder the iPad doesn't hold much appeal compared to that Windows Home Edition running, plastic, bargain-bin quality laptop from Dell or HP that's almost certain to stop working in two years or less. Yes, I recognize the extremely fanboyish sound of that sentence. No, I don't apologize for it. Cheap laptops are exactly that: cheap. Call it elitism, fanboyism, Kool-Aid drinking, whatever: I'd much rather put up with the iPad's shortcomings than those of the "powerful" but oh-so-cheapo laptops of other manufacturers. 9. It's locked in "You have to buy your apps from the App Store," Debra notes. Yes, you do: from a store that has over 140,000 apps available, most of them for free, and capable of doing almost anything. Hate the App Store for some reason? Fine. Jailbreak the thing and use Cydia instead. Apple may not want you to do this, and they may go out of their way to prevent it, but if you're of the jailbreaking mindset already, that's not going to stop you, is it? A very vocal minority of people love to complain about "vendor lock-in" when it comes to the iPhone/iPod touch/iPad, even though those same people have likely been playing around with video game systems from Nintendo, Sony, and Microsoft for decades -- all platforms with "vendor lock-in" even more pervasive and insidious than that of Apple's platform. What these people don't seem to realize is that same vendor lock-in is precisely what keeps Apple's portable platforms from being riddled with viruses, malware, and apps made of more crap than code. "Security through obscurity" may be a valid(ish) argument to fall back upon with the Mac, but with 75 million plus people using the iPhone OS, it's a very high-profile target for virus writers. That same "walled garden" that Linux proponents and "open internet" evangelists whine about is what keeps the iPhone platform from being an unusable nightmare. Yes, the App Store approval process has in many cases been a pain in the nether regions, but things are improving -- apps that might have once taken days or weeks to get approved are now getting through the approval process in a matter of hours. Has the App Store's "lock-in" affected sales of the iPhone one iota? No. In fact, sales of the iPhone took way off after the App Store's arrival. Yes, "Apple as gatekeeper" gets the George Orwell fans riled. But someone has to keep the gate, because the instant the iPhone OS becomes a truly "open" platform like some people are espousing, that's the same instant the Russian mafia remote-hijacks your iPhone from a basement in Vladivostok because you just had to download that "Siberian Honeys" app from the dark alleys of the internet. Other aspects of dreaded "lock-in" that Debra's concerned about are riddled with falsehoods. "You can't run Skype to make phone calls," with the iPad, she claims. "We wouldn't want to cut into the iPhone market, after all." Say what? That must be news to the Skype team, who's already investigating an iPad-specific Skype app. It must be news to Apple, too, who no longer restricts the use of VoIP over 3G. "Nor can you download Flash to install on the browser, which means you won't be watching those YouTube videos." Say what again? Since when is the iPhone/iPod touch/iPad incapable of watching YouTube videos? Oh right: since never. No, you can't put Flash on the iPad, but according to our informal poll, 75% of people planning on buying one either don't care or are outright glad Flash isn't making an appearance. What about hardware "lock-in?" Debra says that "you can't even remove and replace the battery yourself," which has been true of every single iPod since 2001 and hasn't stopped people from buying them by the millions. She goes on and says, "if you were flying to Australia and wanted to bring along an extra battery for the extra-long flight, forget about it." Um. A two-second Google search for "iPhone external battery" might have been a good idea. Plus, speaking from personal experience, if you stay awake for a full flight across the Pacific Ocean, you're going to have a lot more pressing issues to worry about than your iPad's battery, like the fact that you're going to feel like you got run over by a truck after the plane lands. Take it from one who knows: Trans-Pacific flights are best spent in blissful unconsciousness. 10. The network Yep, the iPad's 3G connection is only available on AT&T's network... if you live in the United States. If, like me, you live in what's known informally as "the rest of the world," this argument against buying a 3G-enabled iPad holds no water for you. But let's stick to the States for a moment and analyze Debra's argument against AT&T's network. No, AT&T isn't everyone (or possibly even anyone)'s favorite US network, but the pay-as-you-go, completely contract-free plans available for the iPad are very compellingly priced. You can get 250 MB of data for $14.99 (not the $20 Debra claims in her article), which is more than enough for casual data usage. 250 MB doesn't sound like a lot on paper, but that's what my iPhone plan started out at here in New Zealand. I never once went over 100 MB or so of monthly data usage until I started using iPhone tethering, and I'd consider my data usage fairly robust. The "unlimited" AT&T plan at $30 a month is an even better deal, and even if "unlimited" only means 5 GB, you're not going to burn through that much data unless you're using the connection every waking hour of the month. Debra's argument against these plans is that it's another bill to pay on top of your cell phone bill, but that's the beauty of the iPad plans: without a contract to commit to, you can cancel the plan whenever you want. If you start out with the $30/month "unlimited" plan on the iPad, only to find out your usage isn't topping 250 MB, rather than being locked in to that plan for another 23 months, you can downgrade to the $15 plan. If you find that you don't need the 3G coverage at all, you can always buy the Wi-Fi only iPad. "Here's wishing you good luck on finding those Wi-Fi hot spots," Debra says in response to that idea, which sounds about right for us in New Zealand, where free Wi-Fi is about as rare as gold, but makes much less sense in the US, where free Wi-Fi is usually only a library or caf� away. If you absolutely must have 3G on the iPad, absolutely must not use AT&T, and are prepared to spend twice as much for the privilege of going with Verizon, you always have the option of hooking the iPad up to a MiFi (possibly -- we'll have to wait until the iPad's actually released before we know if this will work or not). Additionally, just because the iPad isn't available on Verizon right now (now now NOW) doesn't mean it never will be; Apple and Verizon are reportedly "still talking" about bringing the iPad and/or iPhone over to the network. We've come to the end of Debra's ten points, but not to the end of mine. My final point, the one that sums up all of this: like the Mac, like the iPod, and like the iPhone, the iPad is not for everyone. It's not even for me -- despite all the words I've just spent defending it, I'm not buying an iPad until next year at the earliest, and only if I decide against replacing my current, aging MacBook Pro with the same computer rather than an iMac/iPad combo. The bottom line is that the iPad can't be all things to all people. It's not meant to replace a full-fledged Mac or PC -- it's meant as an ultraportable extension of a larger device, and one with a far simpler and more intuitive interface, a "computer for the rest of us," if you will. And make no mistake: for every Debra Littlejohn Shinder, for every "open internet" geek who screams "vendor lock-in" every time Apple's name is mentioned, for every "no multitasking, no Flash, no sale" techie, for every dismissive pundit who shrugs and says, "It's just a big iPod touch," there's at least one person who has been waiting for a device just like the iPad, and those people are the ones who will make it a success. Whether you like it or hate it, the iPad is indicative of the future direction of computing. But, just for the sake of argument, let's say we can cook up a portable computer far "better" than an iPad, a dream device that has USB, 1080p output, a removable battery, runs the full version of OS X, has a front-facing camera, isn't dependent on AT&T, isn't "locked in" to the App Store, has a physical keyboard, widescreen-formatted display, and has more than 64 GB of storage. What might such a device look like? Oh. Right. TUAW10 reasons to pass on the iPad? TUAW fact check originally appeared on The Unofficial Apple Weblog (TUAW) on Thu, 04 Feb 2010 10:00:00 EST. Please see our terms for use of feeds.Read�|�Permalink�|�Email this�|�Comments Apple - iPhone - Steve Job - IPod Touch - Sony
50 of the Most Burning Apple Questions Answered

You asked for help with the thorniest problems facing Mac, iPhone, and iPad owners, and we answered, providing 50 foolproof solutions that’ll come in handy for anyone who uses Apple gear.�For months now, we’ve been asking you to send us your most burning Apple questions, and to put it mildly, you came through. The queue in our inbox looked longer than the lines that curled around NYC’s 5th Avenue Apple Store for the launch of the very first iPhone. And when we dug into the meat and potatoes of your queries, we could only marvel at the insightful list of vexing technical issues and twinkle-in-your-eye trivia tidbits that you challenged us with. We distilled all those inquiries down to the 50 best, most burning questions about Macs, iPhones, iPads, and Apple itself. Then we put our crack team of experts on the job of coming up with this ultimate answers guide for all things Apple. Struggling with iTunes syncing? iPhone backups? RAID cards? iPad printing? Or just wondering exactly what Steve actually wears every day? The answers await, backstopped and bulletproofed by the pros at Mac|Life.�1. Duplicates in iPhoto�I can’t find any options in iPhoto for removing all duplicate pictures in one fell swoop, and I don’t want to find and delete them all myself. Any ideas?iPhoto lacks iTunes’ duplicate-deleting prowess, but the shareware app Duplicate Annihilator can fill this gap and free your photo library of clutter. Despite the name, it identifies and tags duplicate pictures with a keyword so you can collect them in a Smart Folder to review and annihilate at your leisure.�2. Wi-Fi DropoutsSince upgrading to Snow Leopard, my Wi-Fi connection randomly drops for no reason. I still get Wi-Fi reliably on my iPhone, and my wife gets it on her PC. Any advice?This problem seems to be affecting many Snow Leopard users, so we’ve come up with a series of steps that should resolve it. Start with the first and work down until the problem goes away:» Update to Mac OS X 10.6.3 or later.» Restart your modem and router.» Upgrade your router’s firmware to the latest version, particularly if it’s a non-Apple router.» Turn AirPort off then on again from your menu bar.» In your Network System Preference, create a new location and delete all of the previous locations.One of our best tips for troubleshooting Wi-Fi connection problems is to create one brand-new location and then delete all of your previous locations.» Within your new location, drag AirPort to the top of the service order by clicking on the gear icon and choosing “Set Service Order.”» Delete all of your preferred networks. To see your preferred networks, click on AirPort in the left margin, then the Advanced button, then the AirPort tab.» Within that Advanced area, click on the TCP/IP tab and turn off IPv6. Then, go into the DNS tab and make sure that your DNS servers are correct. If in doubt, try Google’s DNS servers of 8.8.8.8 and 8.8.4.4.» Run Keychain First Aid in Keychain Access, which is located in your Utilities folder.» Manually change your router’s wireless channel to another channel to avoid interference with other wireless networks. See which channels are being used by other networks with a utility like AirRadar ($20, koingosw.com).» Turn off 802.11n mode on your router, leaving it in 802.11b/g mode only.» Change the security settings on your router from WEP to WPA/WPA2.» Zap the PRAM on your Mac (get instructions here).�3. Multitouch Gestures�Why can’t I do the one-finger double-tap to open documents in Snow Leopard?You can absolutely use the one-finger double-tap on your Multi-Touch trackpad to open documents in Snow Leopard. Simply go into your Trackpad System Preference and make sure that “Tap to Click” is checked. Your confusion may also stem from the fact that your Multi-Touch trackpad is capable of understanding many gestures. So if you’ve enabled “Dragging” or “Drag Lock,” you might be holding down your finger too long after the second tap. If you’ve enabled “Secondary Click,” you might be tapping in the wrong area of your trackpad.�4. Syncing iPhone Photos�When I sync my iPhone, all 6,000 of my MacBook Pro’s photos move to the iPhone--very uncool! How do I remove them from the phone and ensure one-way photo transfers to the Mac in the future?That’s at least 5,950 pictures too many. Just connect your iPhone to your MacBook, then select the iPhone in the iTunes sidebar. Click the Photos tab, where you can choose to transfer none of your pictures or just specific iPhoto Albums, Faces, and Events to your iPhone. Re-sync to apply your new settings and get back a few gigabytes on your iPhone.�5. Uninstalling�My Mac still runs processes from a program I deleted. How do I delete an application entirely and prevent this from happening?Unfortunately, there’s no standard way to remove a program from your Mac, but some developers simplify the job by including an uninstaller with their application. It may lurk in the main folder of the app you want to terminate--check those subfolders!--or it might be in the original installer itself. Launch the installer and proceed through it carefully. An uninstall feature may be obvious, or it could be hidden among options to customize the installation process. Be sure to quit the program you want to delete before uninstalling it.If an application didn’t come with an uninstaller, then the only way to delete it is to drag it to the Trash. However, this won’t remove preferences and other support files left behind on your Mac. You can use Spotlight to search for the deleted application’s name to find these strays, but if you have a lot of applications to remove, consider investing in a dedicated uninstaller like CleanApp, AppZapper, or AppCleaner. These programs automate the process of zapping unwanted programs--and their stuff--off your drive for good.�6. File Compression�I’d like to save hard drive space with the Finder’s Compress command, but I’m not getting useful results. I recently compressed a 117.4MB file to just 116.7MB. Am I doing something wrong?Not all file types can be compressed with the same space-saving results. For example, compressing a ZIP archive won’t make a significantly smaller ZIP file. Some files, such as JPEGs, MP3s, and other media formats, have a certain level of compression already built in, but the sizes of text files and uncompressed image file formats can be dramatically reduced with ZIP compression.�7. Remote Control�When I use my iPod touch as a remote for my Apple TV, it appears to only give me access to the Apple TV’s library as if it were an iPod. Is there a way to use the iPod touch like the traditional Apple remote? For example, can I use the touch to navigate to the YouTube app and search for videos, or to browse the movie rentals?Apple’s Remote app for the iPhone and iPod touch lets you control the playback of media that you’ve already purchased or downloaded. But for content that doesn’t live on your Apple TV, such as YouTube videos or the iTunes Store, you’ll still need your traditional Apple remote to navigate to those screens. However, the good news is that whenever an onscreen keyboard appears on your Apple TV, the Remote app will display its own keyboard, which lets you quickly type what you’re searching for.�8. Photo Migration�Can Faces and Places data in iPhoto ‘09 be moved to another Mac, or do I have to click on all those faces and enter all those locations again?All your vacation sites and friendly faces will transfer to another Mac with OS X’s Migration Assistant, or you can drag your iPhoto library file from your Pictures folder to the same location on a new Mac. When you launch iPhoto on the new machine, you’ll be told the locations of pictures containing GPS data must be retrieved again, but custom locations you’ve entered yourself (for pictures taken with older cameras, say) will remain intact.�9. Gmail, Behave!�I sync Gmail with OS X’s Mail, but when I delete a message from Mail, it remains in Gmail’s All Mail folder in the sidebar. What’s the right mailbox setting to move a message deleted in Mail to Gmail’s Trash?All your Gmail goes into the All Mail folder, whether or not it’s been recently deleted and no matter which Gmail folder label is attached to the message. Google’s default IMAP Mail settings (available here) are correct, but to send a Mail message directly to Gmail’s Trash, you’ll have to drag it to the [Gmail]/Trash folder in Mail’s sidebar.�10. Crash-Tastic�It always happens at the worst possible time: I’ll be using my PowerBook G4 when the screen suddenly dims and shows a Rosetta Stone’s worth of languages telling me to restart the computer. Why does this keep happening, and how can I stop it?Ouch. What you’re describing is a kernel panic, a cute name for a not-so-cute problem. An operating system’s kernel acts as a bridge between applications and the computer’s hardware, and kernel panics are the last-ditch efforts of the operating system to recover from serious conflicts between them. The chief causes of kernel panics are faulty RAM and software incompatible with the operating system you’re running. Unfortunately, that range could include any number of bad things that may be happening on your poor PowerBook.Happily, even a kernel panic isn’t the end of the world, and we can offer some pointers to help you figure out what’s wrong. The first step is to look at your Mac’s history. Was there a time when it didn’t get kernel panics? Think back to any (and we mean any) new hardware or software you installed before the panics began. Update or uninstall them one item at a time to isolate the panics’ cause until you narrow down the trouble. Also note which hardware and software you’re using just before they strike--there may be a pattern. Whatever the issue, your Mac isn’t happy, so be sure to back up important files and verify your hard drive with Disk Utility regularly.Next page: Answers Guide continued >>�11. Get Zippy iPhone Backups�How can I speed up iPhone backups so I’ll never have to cancel mid-backup again? They seem to take forever when a couple minutes really should do it.A. First off, keep your iOS software current. Not only will the latest updates squash bugs and add features, they can improve backup times. To update, sync your iPhone, select it in the iTunes sidebar, then go to the Summary tab.B. Pare down the number of applications on your iPhone. Application data like in-app purchases, saved games, and new documents are all backed up when you sync, and that can add up to a long wait while the backup progress bar creeps by. To start cleaning house, connect to iTunes, select the Apps tab, then delete your most infrequently used applications. You’ll lose the data saved in these apps, but you’ll gain speedier backups.Ask yourself this: Are those apps you never use on your iPhone really worth slowing down your backups?C. Sync often. If you sync at least once or twice a day, fewer applications will have new data to back up when you reconnect to iTunes. If you can’t bear to part with any of the applications on your Home Screen, making multiple faster backups will let you keep all your favorite apps at your fingertips.D. Keep Camera Roll clean. While the contents of your iPhone’s photo library aren’t backed up during a sync, the photos, movies, and screenshots in Camera Roll are. Transfer this media to iPhoto as soon as you begin a sync, and delete the files from Camera Roll when the transfer is complete to get this data copied onto your Mac while excluding it from being backed up in iTunes.More photos = slower backups.E. Connect to a USB port on your Mac instead of an external USB hub. Not all USB ports are created equal, and connecting to a powered, full-speed USB port that’s built into your Mac will ensure the fastest possible transfer speeds during backups. That means you can be off to your next port of call quickly, secure in the knowledge that your iPhone data is safe on your computer.F. Before you sync to iTunes, purge unnecessary SMS messages, old call histories, and non-essential files downloaded by apps that store data on your iPhone. For example, if you regularly copy files to your iDisk app or productivity apps like DocsToGo, make sure you’re only carrying what you need before a backup. Odds are these files live elsewhere on your Mac or iDisk, so there’s no need to back them up again.Junk your old, unused files, too.�12. Time Travel�I’ve been running Time Machine for months in Mac OS 10.6.3, but I’ve never seen instructions about how to go back in time and retrieve information. Help!Mount your backup drive, then launch Time Machine from your Mac’s Applications folder. Your desktop will be replaced by a timeline and Finder windows showing your Mac’s contents as they were in the past. Just click a Finder window (or click within the timeline) to return to a specific date. You can also search within Finder windows for specific filenames, and more. When you find a missing file, select it and click Restore to return to the present with your document.�13. Rip Encrypted Movies�I want an easy way to download a DVD to my computer so I can put it on my iPod or iPad. I used to use HandBrake, but that no longer works for encrypted DVDs.HandBrake (free, handbrake.fr) is still the quickest and most reliable tool for directly converting DVDs into video files that will play on your iPod or iPad. But you’ll also need to install VLC (free, videolan.org) if you want to decrypt commercial DVDs. Place both HandBrake and VLC into your Applications folder, and you’ll be able to convert encrypted DVDs with HandBrake once again.�14. Dump Discs�I want to go disc-free on my MacBook, but a few of my games require a CD or DVD to play. Is there any way to make OS X think the disc is in the drive when it’s not?OS X’s Disk Utility can make a duplicate of your game’s CD or DVD and save it to your Mac as a file called a disk image. Once created, disk images can be double-clicked to open and mount on your desktop just like a conventional disc (you’ve already seen them in software installers downloaded from the internet). But there are two things to remember: copy-protection schemes on the disc may prevent duplication, and you should have plenty of room on your MacBook’s hard drive before you begin. A DVD’s disk image will take up several gigabytes.To get started, insert the disc you want to dupe, then launch Disk Utility from your Utilities folder. Select the disc in the sidebar, then click New Image in the Disk Utility toolbar, set the image format to DVD/CD Master in the resulting sheet, and save the disk image to your Mac. Next time you want to play your game, double-click the image file, then launch your game normally once the virtual game disc mounts. When you’re finished, you can drag the mounted disc to the Trash to eject like any conventional media, leaving the disk image on your Mac for the next time you want to get your game on.�15. Branching Out�Which operating systems—and I mean all of them, not just Mac versions—will run on a PowerPC-based Mac?The PowerPC processor has become something of a museum piece since Apple abandoned it for Intel’s chips, but these Linux distributions can help you breathe new life into G5- and G4-powered Macs. Ubuntu, Yellow Dog, and Fedora all maintain builds that run on PowerPC hardware. When you’re looking to run a worthwhile alternate operating system on older Mac hardware, the penguin has you covered.�16. The $1M Question�When will Adobe Flash content be viewable on iPhones and iPads?Never. In April, Steve Jobs had this to say about Flash on Apple’s website: “Flash was created during the PC era--for PCs and mice. Flash is a successful business for Adobe, and we can understand why they want to push it beyond PCs. But the mobile era is about low-power devices, touch interfaces, and open web standards--all areas where Flash falls short.”�17. iLife Oops�I accidentally deleted iMovie and the Apple Loops that came with GarageBand. Can I reload them from the original disc without losing all my other iLife files?Sure! First, launch the iLife ‘09 installer from your disc. At the bottom of the final screen is a Customize button that lets you install iLife components individually. Click it, then select the items you want to reinstall. The installer will insist on installing GarageBand along with your missing loops, but your missing applications and files will return to your Mac without affecting other iLife applications and documents, including GarageBand preferences. Just remember to run Software Update afterward to ensure that everything’s up to date.�18. iPad Printing�What are the best ways to print from the iPad?Until Apple decides to build printing into iOS, there unfortunately isn’t a “best” way--although there are several apps in the App Store that might meet your needs.Canon’s Easy-PhotoPrint for iPhone runs on the iPad and will print photos to certain Canon printers. And the App Store is full of plenty of third-party apps that promise printing from your iPad, although in our experience the results are decidedly mixed. PrintBureau ($12.99) searches your network for shared printers. It reliably printed to one--but not another--of the printers on our home network without any intervention. There’s an optional free helper application you can run on a Mac to give PrintBureau access to your printers (a solution common to several iPad printing apps), but we’d hardly call that true iPad printing.We also had success with Air Sharing HD ($9.99), which is packed with features for moving and sharing files with your iPad. It didn’t work immediately with our Wi-Fi–enabled printer, but turning on Printer Sharing on our Mac made all our printers visible to the app. But--like using a companion app--that also requires that you have a Mac running. Ultimately, the least fiddly solution often ends up being emailing yourself a document and printing from a computer. Hopefully Apple has something better in the pipeline…�19. Tame Bookmarks�I have tons of Safari bookmarks on my Mac. I don’t want them all on my iPhone, but Apple only allows syncing of all or none. Is there a fix?It’s almost elegant. Xmarks (xmarks.com) syncs bookmarks across multiple browsers, and its profiles let you decide which bookmarks appear on specific devices, including your iPhone. Best of all, you can view (and even search) them in a layout formatted for Mobile Safari. Just sign up for Xmarks, follow their instructions, and disable iPhone bookmark syncing in iTunes. Unfortunately, Xmarks doesn’t sync new bookmarks made on your iPhone back to your Mac. Like we said…almost elegant.Next page: Answers Guide continued >>�20. Stay Safe�How can I tell if someone is using my Wi-Fi?�Elementary, my dear Wi-Fi user! The mystery’s solution lies in MAC (Media Access Control) addresses, which are unique codes that identify network devices. Different routers have different ways of showing which addresses (and thus, devices) are accessing your network. If you have an AirPort router, launch AirPort Utility from your Utilities folder, double-click your router’s icon, then click the Advanced icon in the resulting window. Click Logging and Statistics, then Logs and Statistics. In the Wireless Clients section, you’ll see a graph showing the address of each device connecting to your network. The list will include your Mac, the AirPort router itself, and any other computers, iPhones, game consoles, or other devices using your Wi-Fi connection. Next, match the MAC addresses to your network devices. We’ll get you started: your computer’s address can be found in the Network section of System Profiler. When you’re finished, you’ll know the addresses of devices you want on your network, so you can tell when something with a foreign address is using your Wi-Fi. Then the game’s afoot!�21. Sim-plify�I have a 1G iPhone that I want to use as a simple iPod touch, leaving aside the phone features entirely, but I don’t have the original SIM card. What are my options?Your options are slim. Unlike later models, the 1G iPhone requires a SIM card to operate as a basic iPod, even after AT&T service has been terminated or transferred to another phone. You can get a new SIM card from AT&T, but this will require signing up for a new phone service contract. Unfortunately, there’s no way around this limitation besides jailbreaking your iPhone with one of the methods floating around on the internet.�22. Merge Partitions�Is there any way to un-partition a non-boot hard drive in OS 10.6 without wiping the data?You’re in luck. Since 10.5, OS X’s Disk Utility has been able to add and remove partitions from disks without affecting other data on the drive. However, Disk Utility won’t merge data from the deleted partition to another partition on the drive, so back up all your data--especially files on the partition you’ll be removing--before you begin.Once all your data’s securely backed up, launch Disk Utility from your Mac’s Utilities folder, then select the drive in the sidebar (be sure to choose the icon noting the drive’s capacity, not just its name). Click the Partition button, then in the shaded box showing the drive’s Volume Scheme, select the partition you want to remove. Click the minus button below the Volume Scheme chart to remove the partition (don’t worry, it won’t disappear right away). Click and drag other partitions to resize them and fill the empty space that will be left behind by the deleted partition. You can also click the plus button to add a new partition that can also be resized. Click Apply to commit your changes and begin Operation: Un-partition.�23. No Scratching�I just bought a new 21.5” iMac (late 2009 model) and found a serious design flaw: the CD slot has sharp aluminum edges that can inflict permanent, irreversible scratches to valuable CDs. Help!These days, Apple’s really into razor-sharp edges. For example, the unibody MacBooks also famously have sharp edges where users rest their wrists, and those very same sharp edges have made it onto the slot on the side of the iMac where CDs are loaded. Luckily, those sharp edges are just on the outside, not on the internal drive itself. So if you carefully and slowly slide in your CD without touching the outside edges, you may avoid scratching your CD. But here’s a more practical solution: Put electrical tape around the edges of the slot. This isn’t the most beautiful thing to look at, but it’s almost guaranteed to keep scratches at bay. Another option would be to purchase an external CD drive to either use as your primary CD drive or to make copies of your valuable CDs. That way, if a CD gets scratched, at least it’s not the original.�24. Font Fixes�When using Mail, any font that I use in my outgoing email always shows up on recipient PCs as Courier--that archaic, typewriter style font. How can I get my Mac fonts to translate onto PCs?In order for a font to be successfully seen on somebody’s computer, they need to already have that particular font installed on their machine. If your recipient doesn’t have the same exact font as you, their computer will substitute your font with a font that is already installed on their system. This applies to emails, websites, Word documents, almost anything. If maintaining the integrity of fonts is important to you, you’ll need to create PDF files or images and attach them to your outgoing email message.�25. App-Update Errors�When I try to update apps from my iPhone, I get a “Cannot Connect to iTunes Store” error, yet I have no problem downloading new apps, and no problem updating them in iTunes on my computer. What gives?Assuming the problem is reoccurring and not a freaky networking accident, it sounds like your iPhone (or the problematic apps themselves) may be confused about the status of your iTunes account. This could be because a different user has logged into your iPhone, because you have multiple usernames or passwords tied to your iTunes account, or even because your billing information was recently changed on another device. The easiest place to start is by navigating to Settings, tapping Store, and confirming that yours is the currently active account on your iPhone. If it is, try signing out and signing back in with your most recent iTunes account information, then verify that your address and billing information are correct. If the problem persists, the apps may the culprit. Try updating them in iTunes, then deleting them from your iPhone. Reconnect your iPhone to your computer to sync the updated apps back to the phone. If, down the road, these same applications refuse to update from your iPhone again, deleting them from your Mac and re-downloading them from the iTunes Store may fix this.�26. Make Windows Behave�I have various finder windows set to appear in different views depending on their content. But certain windows stubbornly--and randomly--refuse to remember my preferences. Is it a bug, or am I missing a setting?Setting a specific folder to open in a particular view (such as columns, icons, or lists) can make browsing files in the Finder a lot easier. Just open and set each folder to your preferred view, then select View > Show View Options in the menu bar and check the topmost button in the resulting window to force the Finder window to always open in that view. Unfortunately, the Finder has ignored these helpful preferences since the earliest days of OS X. Your stubborn folders aren’t the first!Your folders may be confused by corrupt .DS_Store files, the invisible files created by the Finder to store icon sizes, window backgrounds, and more. System utility apps like TinkerTool and Cocktail can reveal or delete these files for you, or you can use the Terminal to delete them yourself if your UNIX Fu is strong.If those options don’t do the trick, your Mac may think you don’t have permission to reset the view options of certain folders. Some, like the Applications folder, don’t technically “belong” to any user except the system itself, and only the system (also known as the root user) can make permanent changes to these directories. What looks like random stubbornness may be OS X remembering that it’s in charge of these folders, not you.To show your Mac who’s boss, log in as the root user, then set uncooperative folders to the view setting you prefer. Just be careful, and remember to log back into your normal user account and disable root access when the job is done. Moving or deleting the wrong files while logged in as root can have serious consequences for your Mac. Apple explains how to log in as root here.�27. Just Open!�I used to double-click any photo, and it would open in Photoshop. When I installed 10.6, this feature disappeared. Now I have to drop the photos onto the Photoshop icon.Snow Leopard ignores “creator codes,” which changed its file-opening behavior--it’s all about file extensions now. Right-click a JPG, choose Get Info, and under Open With, choose Photoshop, and click Change All. Do this again for PNG, PSD, TIF, and any other photo file types you want Photoshop to get first dibs on.�28. iPads Kill Wi-Fi�When enough of us use iPads on the office Wi-Fi, it can crash the Wi-Fi itself! I’ve heard this is a common problem--is there a fix?You’ve heard right, and it’ll take an OS and/or firmware update from Apple to vanquish this annoying glitch. Until then, know that the issue is caused because an iPad can stop renewing its DHCP lease when it goes to sleep, so if you set your iPad to never sleep (Settings > General > Auto-Lock > Never), you’re good. That’s hardly ideal, and at Mac|Life HQ, we set up an iPad-only Wi-Fi network, which creates a smaller pool of DHCP leases and keeps the main Wi-Fi network safe. Interestingly, iPads are also prone to other Wi-Fi glitches, like sketchy signal strength, frequent drops, and slow speeds. Bizarrely, one of the first things you should do is increase the brightness upward and turn off the Auto Brightness option (Settings > Brightness & Wallpaper). We can only guess that something’s screwy with iPad power management…�29. Mac Pros Are Hot�I just wanted to bring to your attention a widespread, frustrating issue that exists with all 2009 Mac Pros. Whenever you play any audio, the CPU rapidly heats up (core temperatures as high as 90ºC, CPU heat sink 60ºC). This problem exists in 10.5 and 10.6, but does not happen in Windows running in Boot Camp, so it appears to be a Mac OS X bug. And after spending $8,000 on Apple’s top machine, I feel like I have been had.Yes, this seems to be a prevalent problem with the 2009 Mac Pros. Playing any type of audio heats up the Pro precariously close to--but not quite at--dangerous heat levels. If your Mac actually reached dangerous heat levels, it would shut itself down. This increased heat also causes decreased performance. Unfortunately, we don’t have any solutions for you, but we’re publishing your letter in the hopes that greater publicity on this issue will help get a speedy resolution from Apple.Next page: Answers Guide continued >>�30. What a Mess!One of my co-workers spilled juice on his older MacBook Pro, and now the keys are sticky (when pressed down, they don’t pop up right away). What’s the best way to clean up?Sounds nasty! Although this particular spill has long dried, we’ll start these cleanup instructions from the moment right after spillage to make them more widely useful. So: Immediately power down, disconnect the power cord from the MacBook, and remove the battery (if it’s removable). After doing as much as you can with paper or cloth towels, turn the machine over with the lid partly open to allow the liquid to drain, making sure that the laptop doesn’t close all the way. Give it about 72 hours to completely air dry and then take apart the machine to thoroughly clean the innards. The website iFixIt.com has great step-by-step guides to taking the keys off and getting your MacBook back to normal. When dabbing at disassembled keys and other parts, we recommend a bit of gauze lightly dampened with rubbing alcohol.�31. Airport Fizzles�I stream my music from iTunes to an AirPort router, but it frequently cuts out. What can I do?First, make sure your iTunes and AirPort software are up to date. If the problem persists, move your router away from possible sources of interference. Wi-Fi is convenient, but it’s not an exact science. Signals can be impeded by microwaves, wireless phones, thick masonry, and more. If dropouts continue, try changing the channel on which your AirPort broadcasts in the Wireless tab of the AirPort section of AirPort Utility.�32. Family Planning�My wife and I have our own iPhones and iTunes accounts, and we’re adding an iPad to the happy family. Can we sync both iPhones and the iPad (plus our Apple TV) to a single iTunes account, and share our apps on all devices without affecting our current library and future purchases?Bad news first: there’s no way to merge multiple iTunes accounts into one, so your family will have to keep juggling separate accounts and purchases from your iPhones, Apple TV, and bouncing baby iPad. The good news is that apps, like DRM-protected movies and TV shows, can be used on up to five authorized computers and the iDevices that sync to them. Just open iTunes, select Apps in the sidebar, then drag iPhone applications you want to share from iTunes to a networked computer or removable hard drive. Select File > Add to Library in iTunes on the second authorized computer, then choose the exported apps to load them into that computer’s library. These apps won’t retain saved data from the original computer, but otherwise they’ll be fully operational and can be updated normally. Apple TV purchases, however, will still be tethered to one of your computers. But even these files can be synced and transferred to multiple computers and iDevices.Here’s the better news: Home Sharing, introduced in iTunes 9, simplifies this process by allowing users to drag and drop media to shared computers within iTunes. Activate Home Sharing by selecting Advanced > Turn On Home Sharing. Repeat this step on all your computers, entering one iTunes account username and password on each. Then you can drag media from shared libraries in iTunes’ sidebar into a computer’s local library at will. Future purchases can be shared automatically by clicking the Settings button at the bottom of Home Sharing iTunes library, then selecting which media you’d like to share. Once you set up all computers on your network, syncing works automatically, zapping new media off to each machine.�33. Double the Addresses�Why do I have duplicate Contact entries on my iPhone but not on my Mac?Odds are your iPhone has gained multiple groups of contacts after syncing them both wirelessly through MobileMe and through iTunes when you connected your iPhone to your Mac. Whatever the cause, check your iPhone Contact app’s Groups. If you see a group named From My Mac in addition to groups you’ve created in OS X’s Address Book, it’s a sign your iPhone thinks you have two distinct sets of friends.It's hard enough to find the contact you're looking for--who needs duplicate entries?To fix the problem, first back up your Mac’s contact data. Connect your iPhone to iTunes, uncheck Sync Address Book Contacts in the Info tab, then re-sync. If that doesn’t remove the extra contacts, turn off MobileMe contact syncing in Settings on your iPhone, choosing to delete the existing contacts on your phone. Next, turn Contact syncing back on, and choose to merge MobileMe’s data onto your iPhone if asked. Now you should have just one set of contacts shared between your iPhone and Mac. You’ll have half the friends, but half the hassles.�34. Conquer Syncing�What's the most elegant way to sync iTunes libraries between work and home computers?We use SuperSync, a program that lets you sync your iTunes library among multiple computers on local networks or over the Internet. SuperSync’s busy interface can seem a little daunting, but in just a few quick steps, you can start copying music from your crib to your cubicle and back again. Casual Fridays will never be the same.A. Buy the SoftwareSuperSync looks and feels kinda like iTunes, but is a whole different beast.To get started, you’ll need a copy of SuperSync running on both your home and work computers. Two licenses will set you back $24, or you can snag ten for $34 and give one to your manager for Boss’s Day.B. Make the ConnectionsWhen you first launch SuperSync on your home Mac, it loads and displays your iTunes library in an iTunes-alike window organized by genre, artist, and playlist. While SuperSync may look a little like iTunes (and it can even play some unprotected audio files), it’s really a conduit and control panel for syncing, not a jukebox. Your DRM-protected files must still be played by an authorized copy of iTunes, although SuperSync will transfer them just fine.SuperSync can even keep metadata updated across different Macs.If your music collection doesn’t live in your Mac’s Home folder, you can point SuperSync to a library stored on a remote or network drive and share from there. To set up sharing, just check the obvious boxes and enter a password in the application’s Network preferences. While you’re there, you can fine-tune what you sync and how. For instance, you can keep specific media types--all videos, for instance--out of your shared library and pick which metadata changes will be synced back to your home machine. Whether you simply want to copy files or meticulously update their play counts, ratings, and more across your computers, SuperSync has your back.C. Start the SyncTo sync your library, install and launch SuperSync on your work machine, then turn on sharing and connect to your home computer. This is easiest (and fastest) on a local network, but you can sync your music over the internet by manually forwarding ports on your home router, or by using a UPnP (Universal Plug and Play) router and letting SuperSync do the work for you.When the syncing starts, SuperSync's interface gets pretty busy.Once you get both computers talking to each other, you can synchronize your entire library in one go, sync individual files, or transfer albums, artists, and whole genres at once. You can even sync your playlists--both their music files and the lists themselves in the iTunes sidebar. Naturally, files added to iTunes on your work computer can be synced back to your home Mac. Just finish your download in iTunes, then phone home with SuperSync. New files will be noted automatically and can be transferred with a click.�35. Hot Flash�My MacBook Pro has been acting strangely. It will become sluggish, get hot, and the fans will come on at full speed. Activity Monitor shows that a process called “PTMD” is taking over 60 percent of my CPU. How do I prevent PTMD from taking over my Mac?This may not be a common question, but it certainly is a burning one! According to Apple’s Mac OS X Reference Library, PTMD stands for “platform thermal monitor daemon,” and it communicates any OS notifications effecting thermal conditions to your hardware. This daemon is supposed to automatically quit itself when it’s done communicating, but apparently your Mac erroneously thinks that its thermal conditions are continuously changing, so it’s trying to let your hardware continuously know this incorrect information.This seems to be a new problem that has cropped up for some users in Mac OS 10.6.3, so hopefully it will be fixed in a future update to the operating system. In the meantime, you can manually quit out of PTMD in Activity Monitor (launch it from your Utilities folder) whenever it starts acting up. You may also try resetting your Mac’s System Management Controller, which is responsible for thermal management (follow the directions here).�36. It's a RAIDI have Apple’s RAID card in my Mac Pro, and it always pops up this error message: “Write cache disabled due to insufficient battery charge.” But...what is a RAID card, and what should I do?Apple's Mac Pro RAID Card improves RAID performance and reliability.RAID stands for Redundant Array of Independent/Inexpensive Disks, and it’s a tech that lets you combine multiple hard drives so they appear as one. RAIDs can either be mirrored or striped--in the first, each drive is an exact copy (or mirror) of the other drives, so if one fails, you’ll still have all of your data intact on another (known as redundancy). If you configure your drives as a striped RAID, the storage space of all of your drives is added together into one larger drive. This will give you increased performance and increased storage space, but no redundancy unless you’ve configured your RAID with parity handling (which uses a portion of each drive to hold identical copies of data from one of the other drives). RAIDs can be controlled by software like Apple’s Disk Utility or the excellent SoftRAID ($129, softraid.com), or they can be controlled by hardware like your RAID card. The main advantages of a hardware-controlled RAID are increased performance and reliability. With the error message you’re receiving, it sounds like the battery on your RAID card has died, so take it into Apple to get replaced.�37. iPad 2�What upgrades will we see in the next version of the iPad? (We emailed a trio of well-known tech experts for their predictions.)��Daniel LyonsNewsweek"I'd guess the following:» Front-facing camera for videoconferencing» Multitasking (duh, already announced)» Higher-resolution screen» No Flash» Gorgeous ads that will change your life» Unicorn tears"��Christopher NullYahoo! News, Technology"Dual cameras--a front-facing camera for videoconferencing will be huge for opening up a whole new market for the iPad."��Dylan TweneyWired"One of the things most obviously missing from the current iPad is a webcam. This would instantly transform the iPad into a videophone, and its size—just slightly bigger than the human face—would be perfect for face-to-face video chats. It’s also likely that the next iPad will have more memory and a faster processor. If we’re lucky, it might have an HDMI port too, so you can hook it up to a TV to show off photos, videos, and apps. One thing it definitely won’t have, though, is support for Adobe Flash. That door is closed, probably forever."��38. Mac Van Winkle�When I wake my MacBook Pro from sleep, it doesn’t connect to my Wi-Fi. Sometimes it even forgets the Wi-Fi password. How the heck do I get it to remember?First, check out the extensive troubleshooting steps that we gave in Question #2 to see if any of those ideas solve your problem. Beyond that, your problem may be caused by one of the following issues:» Two Wi-Fi networks with the same SSID (wireless network name). For example, do you connect to one wireless router that’s named “Linksys” at work and then another router that’s named “Linksys” at home? If so, your Mac may be trying to apply the password from one router to the other router. Rename one of the wireless networks.» Keychain problems. Launch Keychain Access (in Utilities) and delete any AirPort Network password entries for the wireless networks that are giving you problems.» Preferred Networks problem. Go into your Network System Preference, click on AirPort, then the Advanced button, then the AirPort tab. Delete any unused networks, and drag your current network to the top of the list.» Corrupt preference file. Trash the file located at Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist and restart your Mac.» Security incompatibilities. Try changing the type of wireless security on your router (for example, WPA instead of WEP).» Wireless interference. Turn on interference robustness on your router or change the wireless channel.» Your system may need a general maintenance. Run Disk Warrior on your machine, repair permissions with Disk Utility, empty the caches, and run the UNIX maintenance scripts with Cocktail.�39. Style Manual�What exactly does Steve wear on a daily basis?We asked our team of fashion experts, and they said, “The same dang thing no matter what.” So we made them stalk the streets of Cupertino and watch hours of keynote footage to bring you the scoop on Steve’s sartorial secrets. That’ll show ’em.Next page: Answers Guide continued >>�40. Sad Mac�My iMac flat-out freezes when I try to wake it from sleep. I ran DiskTools Pro, which verified and repaired my hard drive, but it still hangs after waking from sleep.This is often a symptom of a failing graphics card or a failing logic board inside your Mac, in which case you would need to take your Mac into an Apple Authorized Service Provider for repair. However, before assuming the worst, you can perform a series of basic troubleshooting steps to rule out other variables that may be causing this symptom.» External devices: When your Mac fails to wake from sleep, try unplugging any external hard drives or peripherals to see if doing so makes your Mac suddenly wake from sleep. If so, those external devices may be to blame. » RAM: You may also have bad RAM inside your machine. You can try to pinpoint bad RAM by either removing one of your RAM chips and see if the problem continues, or by running the Apple Hardware Test to see if it can identify any bad RAM. To run the Apple Hardware Test, take a look at the DVDs that came with your Mac; one of them will say that the Apple Hardware Test is on it. Insert that DVD and restart your Mac while holding down the D key on your keyboard. » Reset your Mac’s System Management Controller (get instructions here).Next, try to rule out the software problems: » Trash the following files and then restart your Mac: Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist and Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist » Reboot your Mac in single-user mode and run fsck (file system check)--get instructions here. » Back up your Mac, then erase and install Mac OS X.If all of these steps fail, it's time, sadly, to bring your Mac into an Apple Authorized Service Provider.�41. Stop Time�When Time Machine is running, my Mac virtually comes to a stop. What is happening, and what should I do?Any time an application such as Time Machine is actively reading or writing to a hard drive, you may notice a tiny bit of a speed loss if you’re also trying to access your hard drive as well because the read/write heads take time to physically move to different locations on the hard drive platter.However, the key phrase is “a tiny bit of a speed loss,” meaning that the speed loss should be negligible to most computer users. Time Machine is designed to be fast and extremely lightweight, so if your computer is actually coming to a standstill, then something else is going on. The best way to troubleshoot this is by eliminating variables. First, make sure that you do not have any virus software scanning your backup drive. This is a known factor that could slow down your Time Machine backups to a crawl and that may affect your computer’s overall speed as well.Then, eliminate the possibility that your backup drive has a hardware problem by swapping it out with a different backup drive. If you don’t have another drive handy, a utility such as Drive Genius ($99, prosofteng.com) or Disk Warrior ($99, alsoft.com) can help you sniff out failing hard drives. Your backup drive must also be partitioned properly, as explained at tinyurl.com/3zne68.Next, use a different backup program like ChronoSync to see if the slowdowns continue. If they do, ChronoSync will let you see which file is actively being backed up while the problem is happening. It could indicate a problem with that particular file or with your internal hard drive.Other than that, you can try some general tips to speed up your Mac overall: Upgrade from Leopard to Snow Leopard; purchase faster internal and external drives (7200 RPM or SSD); use a faster connection interface (eSATA or FireWire 800); add more RAM to your Mac; and turn off hard disk sleep in the Energy Saver System Preference (this last one has a huge impact if your hard drive is powered via USB only and has no separate AC power).�42. Display Despair�Why has Apple used so many display interfaces recently, and is the current Mini DisplayPort standard the best tech for the job?Mini DisplayPort meets VGA with this adapter.Apple’s flirtation with different video interfaces makes it seem like a puppet of the International Dongle Cartel, but it’s really all about doing more with ever-shrinking video ports. That includes today’s Mini DisplayPort, which can carry video and audio and connects to VGA, DVI, or HDMI displays at resolutions up to 2560x1600. We’re not sure if that makes it the best technology, but if it lets us carry just one small adapter that works on both MacBooks and iMacs, we’re happy.�43. Feelin' Social�Does Apple have a Twitter account or Facebook page of any sort whatsoever?YouTube has your favorite Apple commercials.Steve may be cool with answering emails, but the company isn’t too keen on Twitter. There is no official Apple Twitter account. Facebook is a bit more complicated. While Apple hasn’t set up an official company page, it has created an App Store Facebook page: facebook.com/AppStore. Our preferred destination, though, is the Apple YouTube channel, which lets us check out all of our favorite Apple commercials: youtube.com/apple.�44. Feelin' Blu�When will Apple include USB 3.0 and Blu-ray in Macs? What’s taking so long?USB 3.0 gear is already trickling onto the market, so it’s probably just a matter of time before the first computers sporting the blazing new standard roll out of Cupertino. Unfortunately, Blu-ray is another story. Apple’s interest in promoting its HD iTunes movie downloads and Steve’s declaration that bringing Blu-ray to the Mac is “a bag of hurt” don’t bode well for Blu’s chances on the Mac.�45. Photo Downloads�There seems to be no way to download my photos from my iPhone directly to my Mac without using iPhoto. Even then, I have to drill down through some crazy iPhoto directories in the Finder just to copy the photos somewhere else. Can’t I just pull these photos off my iPhone and put them wherever I want?Any photos that are in iPhoto can be easily and quickly copied somewhere else on your Mac simply by dragging and dropping them out of iPhoto. For even more control over the size, format, and name of your photos, use the File > Export command in iPhoto. You don’t need to--and you really shouldn’t--be drilling down into any iPhoto directories on your Mac.Now, onto your next question of bypassing iPhoto altogether. In Mac OS 10.6, the Image Capture application gives you a significant amount of control over what happens when you connect your iPhone. If you have multiple cameras or iPhones, Image Capture even lets you set different preferences for each individual camera.Image Capture is the place to go to directly download photos from your cameras or to set what happens whenever you connect your cameras.You could have your iPhone launch Image Capture itself, which lets you manually download your photos into the directories of your choice and then delete those photos from the iPhone. You could have your iPhone launch Preview, which lets you import iPhone photos from the File menu. You could have your iPhone run an AppleScript.But perhaps best of all, your iPhone could launch AutoImporter, a hidden application that automatically imports photos to the directory of your choice, without you intervening at all. It’s located at Macintosh HD/System/Library/Image Capture/Support/Application/AutoImporter, and you can set this application’s preferences by choosing AutoImporter > Preferences.�46. Tame MobileMe�I have four Apple devices: two MacBooks, an iPhone, and an iPad. It would be wonderful if MobileMe would do its job and sync all of my calendar and contact information, but I continually have glitches. One of the devices will often stop syncing, and then I have to wipe out data and start all over again. Is there any way to alleviate these problems?We’ve heard from an Apple support representative that syncing problems with MobileMe are very common because the MobileMe servers are not yet robust enough to handle more than 1,000 synchronizations before everything needs to be reset from scratch again. While 1,000 synchronizations might sound like a lot, consider that a sync takes place every single time you make a change to a contact or a calendar. The good news, however, is that this same representative told us that Apple is aware of its MobileMe syncing shortcomings and is continuously working to increase the competency of its servers.In the meantime, if you want to stick with MobileMe syncing, your best bet for solving the glitches you’re experiencing would be to follow our extensive guide from our November 2009 issue (or find it online here--scroll down to #37) on how to reset your MobileMe syncing from scratch on all of your devices.Alternatively, you may want to ditch MobileMe altogether and explore alternatives such as the web-based calendaring and contact solutions from Google, which can synchronize to your iPhone and iPad using Google Sync (google.com/mobile/sync). On your Mac, you can synchronize to Google using Spanning Sync ($25 for one year, spanningsync.com) or use the built-in (but more limited) syncing tools within Snow Leopard’s Address Book and iCal.If you have an extra Mac that you can use as a server machine, you can even take syncing into your own hands by using a product like Apple’s Snow Leopard Server ($499, apple.com) or the outstanding Kerio Connect ($540, kerio.com).�47. The Other Team�I’m running Windows 7 on my Mac using Boot Camp. How do I maintain my computer so both the Mac and Windows platforms stay healthy? And how can I make a clone of my computer that captures both?For tips on how to keep your Windows 7 partition healthy, you’ll want to turn to our sister magazine Maximum PC (this is a good place to start), where you’ll find the experts on all things PC-related. Although conventional wisdom about PCs dictates that you’ll want to defragment your Windows hard drive regularly and immediately install antivirus software on your Windows partition, those are two things that Mac users are not required to do.Your Mac will continue to maintain its health as long as all those hundreds of thousands of Windows viruses can’t reach your Mac files from within the Windows 7 environment. And they won’t be able to since Boot Camp only allows you to read your Mac partition but not write to it.If you gotta run Windows 7, Boot Camp can get it done on your Mac.However, if you install a program like MacDrive 8 ($49, mediafour.com), you’ll have full read and write access to your Mac partition...and so will all those Windows viruses. So be doubly sure to have antivirus software on your PC side.To clone your entire computer, you’ll need to make two clones: one for your Mac partition and one for your Windows partition. For the Mac partition, use a tool like SuperDuper ($28, shirt-pocket.com) or Carbon Copy Cloner (donations requested, bombich.com). For your Windows partition, we recommend Winclone (donations requested, twocanoes.com).�48. Log Me OutMy iMac has separate user accounts for my wife and me, plus a Guest Account for when we have parties and people are drawn to the 27-inch screen to play. Can the Mac automatically return to the login screen after some period of inactivity? I don’t want guests to have access to our accounts, and I don’t want my wife to have to remember to log out when she’s finished. I just want it to go back to the login screen to force the next person to log in as a user or guest.No problem--head to System Preferences > Security and check the box for Log Out After X Minutes of Activity, setting X to be any number you like. While you’re there, make sure Disable Automatic Login is checked too. That way, the login screen always appears when you start up, instead of a default administrator account.The auto-logout option is in System Preferences > Security.It’s also easy to lock down the Guest Account with System Preferences > Parental Controls, which lets you select which applications will be available. By default any files in a Guest Account’s Home folder are deleted when they log out, but you could park an alias in the Dock to a shared folder on your hard drive, called, say, “Save Stuff Here.” While you’re sprucing up the Dock, add some big, pretty icons for party-startin’ apps like Photo Booth and Camera Bag.Set up a Guest Account with System Preferences > Accounts, then manage--or spy on--it with Parental Controls.�49. Silence�How do I disable voice control on my iPhone 3GS? I never use it, and it's annoying when it's in my pocket and accidentally activates.Good news: You can shut off Voice Control dialing. Bad news: Voice Control everything else stays on. To shut down Voice Control dialing, you need to turn on the Passcode Lock option for your iPhone. To do this and turn off Voice Control Dialing, navigate to Settings > General > Passcode Lock. Once you turn on Passcode Lock, you can turn off Voice Dial.�50. Behind the Black Shirt�What does it take to become a Genius Bar technician?There are fewer great occupations in life than working at the Genius Bar. Think about it: When someone asks you what you do for a living, you get to tell them that you’re a Genius. On top of that, you get to manhandle Apple computers all day long, dealing with situations like figuring out what in the heck is going on with a MacBook that a carpenter impaled with his drill (remember to tell him it’s no longer under warranty). Check out our handy chart to see what it takes to become a Genius Bar employee.�A. Get Smart!�First things first: You gotta have plenty of knowledge about past and present Apple products. Geniuses must know hardware ranging across entire generations of Apple products, as well as software offered for all of the latest operating systems. After all, you never know what to expect when you work at the bar. For all you know, a customer might bring in their Performa 460 and ask you to transfer their hard drive data to one of those newfangled Mac Pros.�B. Be Happy--and Discreet�Employees at the Apple Store must be like employees at Disneyland--you’re in the Happiest Place on Earth, so smile…and keep your lips zipped tight about any advance knowledge of upcoming Apple products you might have. Or else.�C. Magic Hands�Before you can get your hands on customers’ gear, you need to get trained. A lot. Applying to be a Genius begins with a battery of tech questions--and we’re not talking the ins and outs of GarageBand, either. Applicants are expected to have deep knowledge about how to diagnose and fix serious hardware and software issues--after all, most of their job involves coping with damaged or seriously broken gear. Survive that hurdle, and it’s off to Cupertino for four weeks of sessions that include acquiring three Apple certifications (OS, Desktop, and Portable) and practice time with fake customers who are really good at being a pain in your backside. After that, the apprenticeship continues in a real live Apple Store for as much as another month before you become true blue Genius material.�D. Black is Boss�The shirt color is an essential part of working in the Apple store. The shirt depicts what department you work in and makes it so that customers know who exactly the Geniuses are who can help them with their waterlogged iPhone.�E. Load-Bearing�Can you diagnose a problem and solve it within 15 minutes? The Geniuses at the Bar can. Appointments taken at the back of the store are only supposed to take as long as it takes to get you halfway through your favorite sitcom, which ensures that even stores with heavy traffic volumes have a chance to help everyone out.
★ The iPad

Back in December, here’s how I concluded my piece on what I expected from Apple’s then-still-unannounced tablet: If you’re thinking The Tablet is just a big iPhone, or just Apple’s take on the e-reader, or just a media player, or just anything, I say you’re thinking too small — the equivalent of thinking that the iPhone was going to be just a click wheel iPod that made phone calls. I think The Tablet is nothing short of Apple’s reconception of personal computing. After the iPad was announced, I got two types of emails from readers. The first group saying they were disappointed, because they had been hoping I was right that The Tablet would be Apple’s reconception of personal computing. The second group wrote to tell me how excited they were because I was right that The Tablet would be Apple’s reconception of personal computing. Count me in with the second group. Apple hasn’t thought of everything with iPad, but what they’ve thought about, they’ve thought about very deeply. I got mine Saturday morning, and I’ve been using it since — or at least as often as I could get it away from my son. Here are my thoughts. The Big Picture The whole thing feels fast fast fast. The only thing that feels slow overall, so far, is web page rendering. Not because it’s slower than the iPhone — it’s not, it’s definitely much faster — but because it’s so much slower than my MacBook Pro. It’s easy to forget on modern PC-class hardware just how computationally expensive HTML rendering is. The funny thing is, the iPad, in raw CPU terms, is a far slower machine than a modern Mac. But the iPad is running a lightweight OS and lightweight apps. It’s like a slower runner with a lighter backpack who can win a race against a faster runner wearing a heavier backpack. Thus, many of the things you do are faster, or at least feel faster (which is what matters), on the iPad than the Mac. Like, for example, launching applications. The built-in apps, and many of the third-party apps I’ve been using the most, are ready to use within a moment of launching them. (Games tend not to load instantly, but that’s true on high-power consoles like Xbox and PS3, too.) There’s something fundamentally strange about how fast the iPad feels considering how underpowered it is versus a modern PC or Mac. How can a computer with so much less CPU speed feel faster? What Apple has done is re-think several fundamental aspects. The iPad was designed from the ground up with a different set of priorities. I think Tim Bray summarizes it well: For a 1Ghz device with limited memory, the iPad is unreasonably fast. I suspect this accounts for a whole bunch of the “Wow!” reaction the iPad obviously provokes. Since there’s no free lunch, I think it’s really important that we understand what they sacrificed to get that performance. My bet would be on some combination of windowing and virtual memory. I tend to work on lots of things at once, but in fact I look at things in rapid succession, my eyes can really only focus on one thing at one time. Given sufficiently fast switching, maybe we all ought to be getting less WIMPy. The iPad (and iPhone OS across all devices) does indeed lack virtual memory. The only memory is honest-to-god RAM. RAM is fast, virtual memory is slow. The tradeoff is that without virtual memory, the iPad can do far less at once, but what it does do is never going to require hitting virtual memory. Without a windowing system, drawing is simpler and faster. Apple has made other significantly different tradeoffs as well. Battery life on the iPad is simply stunning. Reviewers across the board are getting real-life results that beat Apple’s promise of 10 hours of battery life. This is a function both of software (which does less and works hard to keep the CPU from drawing power while the iPad is being used) and hardware — iFixit’s teardown shows that, internally, the iPad looks more like a battery with a computer than a computer with a battery. The iPad, so far, never gets warm. Browse a bunch of web sites. Play some video. Play a game. It still feels as cool to the touch as when it’s turned off. It is also dead quiet — no fan, no humming, nada. This is the future of computing. The iPad was designed with an entirely different set of priorities than Macs or PCs. Someone may well produce a worthy iPad rival in the next year, but it’s not going to be something like HP’s Slate that runs Windows 7, an operating system that epitomizes the traditional set of computer design priorities. The iPad is also eminently affordable. $500 for this thing seems hard to believe. I wouldn’t hesitate to recommend it at double the price. But clearly there were tradeoffs involved to hit this price point. Build quality is not one — the thing feels perfect in hand. But it only has 256 MB of RAM — perhaps the single biggest hardware weakness of the device (see the section on Safari below). It is super high-quality, but clearly designed for the mass market. Anyone who thinks Apple only makes high-priced products has completely lost sense of reality. “Affordable luxury” is the sweet spot for mass market success today, and Apple keeps shooting bulls eyes. In fact, the only thing that makes my heart ache regarding the iPad is when I start imagining a hypothetical Pro model — imagine what Apple could put in an iPad that cost as much as a MacBook Pro. (My dream iPad Pro: double the display’s pixel resolution and include a gigabyte or two of RAM.) Affordability presents itself in other ways, too. Nothing is included in the box other than the power adaptor. The dock and case are separate SKUs, and it doesn’t even come with headphones. It’s like buying a Honda, not an Acura — the base model is not “well-equipped”. $500 is affordable but not cheap, and the iPad does not feel cheap in any regard. The build quality is outstanding. The brushed aluminum back makes my plastic iPhone 3GS feel cheap. The iPad takes more cues from the current iMacs than it does from the iPhone. The seam between the glass and the aluminum is nearly perfect. It’s just one piece of aluminum and a piece of glass — there is no superfluous chrome bezel between the glass and the backing as there is on all iPhones and iPod Touches to date. Even without turning it on it looks and feels a step beyond the iPhones and iPod Touches we’ve seen to date. The Killer App One thing that’s making it hard for some people to grasp the purpose of the iPad is that no one has an answer to what precisely it is for. This was not so for the iPhone. The answer to the question of what the original 2007 iPhone was meant for was right there at the bottom of the iPhone home screen, in the “dock”: phone, email, web, music and video. The other apps were icing on the cake. The four apps in the dock were what Apple designed the iPhone to do. The iPad also has a “dock” on the home screen, and the default apps in that dock are clearly important: Safari, Mail, Photos, iPod (which, on the iPad, is only for audio). But some are treating the iPad as, fundamentally, an e-reader. Others as a gaming device. Others as a movie player. None of those things are represented in the iPad’s default dock apps. The truth is that the App Store is the killer app. The iPad is meant for anything that can be represented on a 10-inch color touchscreen. Back in January when we were playing the “What’s Apple going to name the tablet?” game, my favorite, by far, was “Canvas”. I’m not saying here that Canvas would have been a better name than iPad, but the word conveys perfectly what the iPad is. Adam Engst captured this: The iPad becomes the app you’re using. That’s part of the magic. The hardware is so understated - it’s just a screen, really - and because you manipulate objects and interface elements so smoothly and directly on the screen, the fact that you’re using an iPad falls away. You’re using the app, whatever it may be, and while you’re doing so, the iPad is that app. Switch to another app and the iPad becomes that app. If that’s not magic, I don’t know what is. As did Cultured Code’s Jürgen Schweizer: Steve Jobs said about the iPod that “it is all about the music”. With the iPad, Apple has done the same for personal computing as it has done before with the iPod: it made technology go away. But if the device is gone, and the operating system is gone, what is left? The iPad is an empty canvas that invites us to imagine what is possible. It inspires our imagination and it makes us want to create, because never before were we able to create software that was so close to the user. The iPad hardware and OS are profoundly humble — they put all the focus on whatever app it is that is open. Out of Box Experience One thing that is very iPhone-like about iPad is that when you first take it out of the box, it wants to be plugged into your Mac or PC via USB and sync with iTunes. In some ways, that’s understandable. USB syncing is how you load your iPad with music and videos and transfer over stuff like your email accounts, and, if you’re not using MobileMe, your contacts and calendars. But, on the whole, it feels retrograde. It’s creates an impression that the iPad does not stand on its own. It’s a child that still needs a parent. But it’s not a young child. It’s more like a teenager. It’s close. So close that it feels like it ought to be able to stand on its own. Android devices do not have this problem. You can sync an Android device with a desktop computer via USB, for transferring things like music and videos, but you don’t have to. Out of the box, a Nexus One is ready to go. Google’s big advantage here is that they’re using online services as primary data stores. The Google Way is to use Gmail for email and contacts, and Google Calendar for events. You just tell your Android device your Google ID and password, and your email, contacts, and calendars start syncing over the air. Apple has MobileMe, but because it’s a paid service, they can’t (or at least won’t) assume that all iPad owners are going to use it. But then even those of us who do use MobileMe get stuck with a first-run iPad experience that involves a tethered USB connection to a computer. The Apple Way is to assume that your primary data stores for these things are locally stored on your Mac or PC — Address Book, iCal. At the very least, these things ought to be able to sync between iTunes (on your Mac or PC) and your iPad over your Wi-Fi network. Third-party iPhone OS apps like Things do a great job with this — there’s no reason iTunes and the iPhone OS shouldn’t too. Those Heart-Stopping ‘Scratches’ On the iPhone (and iPod Touch; assume from here out that when I say “iPhone” I’m referring to both), app icons on the home screen sit atop a plain black background. On the iPad, they’re spaced further apart, which is why I think Apple has added wallpaper — making the iPad home screen look a lot more like a Mac or Windows desktop. The default wallpaper shows a sunset skyline of a mountain range in front of a like. There’s a meteor shower in the sky. And the streaking meteors look, at a glance, like a series of severe scratches on the display. It’s a curious choice. The Touchscreen Keyboard It’s a lot like the iPhone’s, but, it’s different. Because it’s bigger, there are no pop-up indicators showing which key you hit as you type. They’re not necessary. The feel, overall, is pretty much like typing on a really big iPhone. If you’re in a position where you can set the iPad down on your lap or a table top, it’s not too hard at all to type with all your fingers when the iPad is in landscape (horizontal) orientation. Now, to me, it’s nowhere near as good as even the worst full- or nearly-full-size hardware keyboard I’ve ever used. You can’t just rest all eight of your fingers on the home row keys, and you can’t feel where the key cap edges are. You have to look at the keyboard a fair amount as you type. On a hardware keyboard, I hardly ever look at the keys. But for a touchscreen, it’s good. In portrait (vertical) orientation, I can type on the iPad using just my two thumbs, as I do on my iPhone. I have relatively large hands, though — I don’t think most people can do it. The keyboard in this layout is way too small for me to type with all of my fingers, though. In portrait orientation most people will type using one finger, I expect. Now, the funny thing is, in general, bigger keyboards are easier to type on than smaller ones. That’s why big laptops are easier to type on than compact ones, and, indeed, that’s why the landscape iPad keyboard on the iPad is easier to type on than the portrait one. But at a certain point, the curve flips around and smaller becomes faster. I type much faster on my iPhone using the smaller portrait orientation keyboard than the wider landscape keyboard. In both modes, I use just my two thumbs. With the smaller iPhone keyboard, my thumbs have to travel less from one key to the next. People who aren’t very proficient at the iPhone keyboard, or who have very large thumbs and therefore have trouble precisely tapping the smaller keys, may well prefer the iPhone’s wider landscape keyboard. But for me it’s not even close. I never type in landscape on my iPhone. And in fact (and this is the aforereferenced “funny part”), I type faster on my iPhone than I do on the iPad. That’s especially true for when the iPad is in portrait mode, which puts the keyboard size in a no-man’s land — too small to eight-finger-type, too big to thumb-type. But it’s also true for when the iPad is in landscape mode. I’m hopeful that this is just a factor of experience and muscle memory — I have nearly three years of experience typing on the iPhone, and only two days experience with the iPad. Last Friday I watched Andy Ihnatko eight-finger-type on his iPad — which he’d been using for over a week — and he was typing pretty goddamn fast. One problem I’ve run into is that Apple has subtly changed the layout of the keyboard from the iPhone’s. On the iPhone, the Delete key is on the lower right, above the Return key. On the iPad, it’s in the upper right corner, and the Return key is next to the L key. The iPad adds a right-side Shift key. �� The iPad layout makes perfect sense — both these keys are now where they reside on traditional hardware keyboards. Their weird positions on the iPhone are a compromise forced by the extreme lack of space on the iPhone display. Apple has also added a new key to the iPad keyboard’s numeric/punctuation mode: Undo. It’s a good idea — I have the feeling most iPhone users don’t know about the system-wide shake-to-undo gesture, and even for users who do, the iPad is harder to shake (and, when docked, downright silly to shake). But this new Undo key moves the period and comma keys over to the right by two positions. The iPhone keyboard layout is so firmly ingrained in my mind that these changes are problems for me — I keep hitting the (new to the iPad) right-side Shift key when I mean to hit Delete, and I keep hitting Undo when I mean to type a period. I’ll get used to it soon, I’m sure, but I find it interesting that my iPad typing muscle memory is based on the iPhone keyboard, not regular keyboards. I think this is because, overall, it really does feel like a big iPhone keyboard. Hardware Keyboard Support I don’t have (and did not order) the iPad keyboard dock, but I have been using an Apple Bluetooth keyboard. In fact, I’m using it to type this entire review. It works great. Pairing (via the iPad Settings app) is easy and quick. And it works great. Several essential text-editing shortcuts from the Mac OS work system-wide on the iPad: Command-Z, -X, -C, and -V work for Undo, Cut, Copy, and Paste. Command-A works for Select All. You can use the arrow keys to move the insertion point. Option-Arrow keys work to move the insertion point one word at a time. Command-Left/Right moves the insertion point the beginning/end of the current line; Command-Up/Down moves the insertion point the start/end of the current text field — which, in the case of something like Pages, is the beginning/end of the entire document. Holding down Shift extends the selection range, and works in conjunction with the Option and Command keys as expected. (Certain of Cocoa’s long-standing Emacs-style text editing shortcuts work too: like Control-K (kill) and Control-H (backspace).) Certain of the function keys on the Bluetooth keyboard are useful on the iPad. The brightness keys control the iPad’s display brightness. The volume (and mute) keys work. The playback buttons — play/pause, next, previous — all work to control the iPod app. By default, once you’ve started using a hardware keyboard, the on-screen keyboard no longer appears, which is great, because the full display is now available for displaying content. But if you want to use the on-screen keyboard while a hardware keyboard is active, you can toggle it using the hardware keyboard’s Eject key. The Esc key dismisses the auto-complete suggestion — it’s like tapping the little “x” next to the suggestion under the current word you’re typing. While a keyboard is connected, you can wake up the iPad by hitting any key — completely bypassing the iPad’s slide-to-unlock screen. Very nice. The iPad is fundamentally a touchscreen device. You absolutely do not need a hardware keyboard for it. But if you’re hoping to do any amount of serious writing with it (and, for obvious vocational reasons, I plan to), you’re going to want one. There are a few places in the iPad UI where I really wish the keyboard was useful but it isn’t. For example, Safari location field suggestions. On the Mac, you can use the up and down arrow keys to move through the list of suggestions. On the iPad, you must use touch to select from the list. Since you’re already typing if you’re entering a URL, this is just begging for arrow key support. (Ditto for suggested results from the Google search field in Safari.) The Esc key does not dismiss popovers, but that’s probably OK. It’s only possible to invoke popovers via touch, so it seems OK that you must dismiss them via touch as well. The Tab key can be used to switch between text fields; Shift-Tab goes in reverse order. (When using the hardware keyboard, I do find myself hitting Command-Tab, without thinking about it, when I want to switch to another app; it does nothing on the iPad.) Display The iPad display is, overall, wonderful. Colors are bright and (unlike the Nexus One’s OLED display) accurate. Photos and videos looks great. Touches seem precisely accurate. The glass feels good. Viewing angles are shockingly good. You can lay the iPad flat on a table while you eat or drink and it looks just fine at a decidedly skew angle — far more so than with the iPhone. This IPS stuff is the real deal; here’s to hoping for an IPS display in this year’s new iPhones. The only complaint I have about the display is that the pixel resolution isn’t all that dense. The iPad’s 1024 � 768 display has a resolution of 132 pixels per inch. The iPhone’s 640 � 320 display has a resolution of 163 pixels per inch. The difference isn’t huge, but it’s definitely noticeable. Type looks crisper on the iPhone than the iPad, and type rendering falls far short of even newspaper-caliber resolution, let alone glossy-magazine caliber. (Those of you who doubt that the pixels-per-inch resolution isn’t high enough, just wait until you see the type rendering on this summer’s new iPhones.) Safari The iPad is so good as a web reader, that, if you’re a web junkie, everything else the iPad does is just gravy. It’s good. I’m so used to Safari on the iPhone, though, where the toolbar is at the bottom, that I’m having a hard time getting adjusted to the toolbar at the top. I’m not saying it’s a bad decision on Apple’s part. In fact, the iPad HIG is quite explicit that iPad toolbars should go at the top, not bottom — which makes me think Apple thought about and tested this and has concluded that the top works better for the iPad form factor. It’s just that I use Safari on my iPhone a lot, and I am really used to the button placement. When you create a new page in Safari on iPad, text focus goes to the Google search field by default, rather than the URL location field. That’s a change from both desktop and iPhone Safari. I’m finding this hard to get used to, but I can see how this might be a better design for typical users. It makes the default search engine all the more essential to the web browsing experience, though. Zooming and flicking are essential to the experience, just like on the iPhone. Flicking is how you scroll, no surprise. The zooming, though, may come as a surprise. It wasn’t too long ago when 1024 � 768 was considered a large display for full-size web browsing. But: what matters on the iPad (and iPhone) is not the pixel count of the display, but the physical size. 9.7 inches diagonally is a bit small for non-zoomed web browser. But the action of zooming — whether through double-tapping or pinching — is so smooth, fast, and natural that it feels better, not worse, than old-school desktop web browsing. There’s one severe problem in Safari for iPad, though: memory crapping out. MobileSafari for iPhone has always allowed you to open up to eight pages at a time. It tries to keep them all truly open, in RAM, so that you can quickly switch between them. But when it runs out of memory it starts flushing some of the pages. It doesn’t forget the URL for those pages, and, in recent versions, it saves a static thumbnail image of the rendered page, but when you switch back to those purged pages, MobileSafari must reload the page — thus, you must wait both for the contents of the page to download and for the page to actually render (which — the rendering — often takes longer than the downloading). It’s very noticeable. Switching between unpurged Safari pages is instantaneous. Switching to a purged page takes as long as opening it from scratch. Wolf Rentzsch, linking to this complaint from Peter-Paul Koch, wrote a brief technical overview of why Apple might have designed MobileSafari this way. (Keep in mind that iPhone OS does not use virtual memory; thus RAM is severely constrained.) This purging problem got a lot better with the iPhone 3GS. The original iPhone and iPhone 3G only had 128 MB of RAM. The 3GS has 256. MobileSafari’s ability to keep more pages in memory is probably my single favorite aspect of the 3GS. The iPad also has 256 MB of RAM. But, in my use, iPad’s Safari isn’t able to keep nearly as many pages open as I can on my 3GS. In fact, sometimes it seems I can only have one, and every page I switch to gets completely reloaded. This is more than just annoying — it can lead to data loss if you have unsubmitted form data sitting in an “open” iPad Safari page. I’ve run into this posting items to DF from the iPad — my posting interface is a web page form. When I want to link to the current page, I invoke a bookmarklet which opens a new page with the title and URL fields of the posting form set to the title and URL of the page from which I invoked the bookmarklet. Often, though, I want to switch back to the page I’m linking to copy another URL or a bit of text to quote. Twice so far, when going back to the posting form, it’s been purged and must reload from scratch — in which case I lose anything I’ve already written. I never run into this problem on my iPhone 3GS when switching between just two open Safari pages. The problem is also severe for AJAX web apps, which tend not to be designed with full page refreshes in mind. I hope this can be improved significantly in an iPad software update, but I worry that it’s endemic — that because the iPad screen is so much larger than the iPhone’s, that MobileSafari must allocate significantly more memory per page for the framebuffers. 256 MB of RAM simply may not be enough for MobileSafari to keep more than two or three pages in memory. If so, Apple really needs to consider some sort of caching or serialization scheme rather than completely flushing away purged pages. Pages I wrote the entire 4,828-word first draft of this piece on my iPad using Pages.1 I didn’t use any of the formatting or layout tools — I used it as a text editor rather than a word processor. It’s quite serviceable. What I like best is that it opens very quickly. Switching between, say, Pages and Safari and back to copy-and-paste a URL feels more like switching than quitting, launching, quitting, relaunching. You don’t need to (and can’t) save manually. Whatever you do in a document simply persists automatically. When you go back to the list of documents, they’re presented as big thumbnails — very much like the list of open web pages in Safari. Pages’s toolbar and ruler are only visible when in portrait mode. In landscape mode, all of the chrome disappears. It’s just a full-screen editing view, a la WriteRoom. I’m writing this piece in this full-screen (landscape) mode, with my iPad propped up on a table in Apple’s iPad case. It’s a nice setup, and I can genuinely imagine leaving my MacBook at home for trips in the future, with the addition of few missing iPad apps (like, say, a good SFTP client). But when I say there’s no chrome in the landscape mode, I mean none. Pages has a decent simple little find and replace feature, but it’s only possible to invoke it in portrait mode. (I must have hit Command-F a dozen times so far, to no avail.) There are already complaints piling up that the iWork apps don’t support the complete feature set of their current Mac counterparts — open a file created in a Mac version of Pages/Numbers/Keynote on your iPad and certain document features may be removed. (The iPad apps prompt you with an alert telling you which aspects of the document have been changed or removed.) Another way of looking at it though, is that the iPad iWork apps are to their Mac counterparts what the iPad as a whole is to the Mac — simpler, more focused, but in some ways faster. Pages launches and is ready for input far quicker on my iPad than on my MacBook Pro. Writing this review, I’ve been switching back and forth between Pages and Safari. It doesn’t feel like quitting Pages, launching Safari, copying a URL, quitting Safari, and re-launching Pages. It feels more like switching — it only takes a moment after tapping the Pages icon on the home screen to be back where I was in my open document. (My only complaint is that you lose the insertion point when leaving and coming back to Pages — the document re-opens to where you left off, but you must tap the screen to place the insertion point. When switching several times, that becomes slightly tedious.) This is obviously not even close to a full review of Pages, but I can say without hesitation that it’s easily worth $10. Syncing There is, however, a severe shortcoming inherent to the iWork suite of iPad apps: document syncing between Mac and iPad. It’s a convoluted mess. In short, the only way to edit a document on your iPad that was created on your Mac, or vice versa, is to go through a convoluted multi-step process of exporting, copying, syncing or downloading, and importing. Ted Landau has copiously documented the entire situation in this article at The Mac Observer. Read it and weep. What it boils down to is that there is no syncing really. Real syncing is something like IMAP for email, or the way MobileMe handles calendars and contacts. When I read a bunch of new email messages using my iPad or iPhone, when I next sit down at my Mac, those messages are marked as read in my inbox. I don’t have to do anything on the Mac for that to happen. That’s just how IMAP works. I can add a new calendar event on my Mac, then walk away from my computer, take my iPhone out of my pocket, and the event is there. I can add a note to that event using my iPhone and a few moments later the note will be synced to the event on my Mac. Certain of my favorite iPad and iPhone apps sync like this too. When I read a bunch of RSS items using NetNewsWire on my iPad, they’re marked as read on my Mac. Sitting at my Mac in my office, I can send a long article to Instapaper. I go downstairs, pick up my iPad, sit on the couch, launch the Instapaper iPad app, and a few seconds later, there’s the article I just added to my Instapaper queue. This is the sort of data flow that makes me feel like I’m living in the future — using multiple hardware devices to view, edit, and modify the same data. I don’t worry about where separate copies of my data exist. Conceptually it’s just there in the apps, and the apps do all the hard work of pushing and pulling changes made on other clients. The data flow with these iWork apps isn’t like that at all, and needs to be for them to be truly useful. It doesn’t matter how good the user interface for viewing and editing spreadsheets is in Numbers for iPad if my spreadsheets aren’t there. Here’s an example. I keep the schedule for Daring Fireball RSS sponsorships in a Numbers document. What I’d like to be able to do on my iPad is launch Numbers and access the current version of that spreadsheet. But the only way I could possibly do that today would be if I went through the following steps every single time I made a change to the document on my Mac: Before opening the current version of the file on my Mac, check to make sure there isn’t a more recent version of it on my iPad. Open the file on my Mac and make changes. Save. Dock my iPad to my Mac via USB. Switch to iTunes and go to the Apps tab for my iPad. Add the newly-saved revision of the document to the file sharing list for the iPad’s Numbers app. Sync. Even after going through all of this, when I do want to open this file on my iPad, I have to remember not to open the last revision of it listed in the iPad Numbers app’s “My Documents” list, but instead remember first to import the latest revision from Numbers’s file sharing list to Numbers’ “My Documents”. And, again, it’s effectively up to me to keep track of which machine, Mac or iPad, has the most recent revision of the file. To say the least, this is a recipe for disaster, and even if you don’t make a mistake and inadvertantly make significant changes to an out-of-date version of the document on one of the two machines, you’re stuck with a preposterously, mind-bogglingly convoluted workflow each and every time you make a change to the document. The bottom line, obviously, is that there is no way that anyone is going to use these iPad apps in the way I describe above. As-is they’re only useful to me in two ways. First, I can imagine using Pages on the iPad to compose original new documents — posts for Daring Fireball — while I’m using my iPad. I’ll either finish them there and then copy-and-paste the result into the web-based posting interface for DF, or, I’ll send the draft to my Mac for further editing (which is what I did for the piece you’re reading right now). I can also imagine creating finished Keynote decks on my Mac and then moving them, once, to my iPad, and taking only my iPad with me to the presentation — i.e. using Keynote, Numbers, and Pages on the iPad as viewers for finished documents. (And, conveniently, they’re viewers that can make edits if you notice a mistake or want to make a last-minute change or addition.) But there’s no possible way to use these apps as clients alongside their Mac counterparts on an ongoing basis. The sort of over-the-air syncing I’m imagining for iWork is, admittedly, a difficult problem to solve. But the bad news for Apple is that their top competitor in this space has a solution: Google Documents. With Google Documents, there’s no making copies, importing/exporting, manually invoked syncing, or USB tethering involved if you want to edit a single instance of a spreadsheet from multiple machines. You just make changes on one machine, and when you next look at that document from another machine the changes are there. The workflow for iWork is downright antediluvian. It’s not just pre-Cloud, it’s pre-network. It’s effectively the “Who’s got the latest revision of this file?” workflow of the days when we moved files from one machine to another via floppy disks. What in the world is iWork.com for if not for solving this problem? At least iWork.com lets you avoid having to physically tether the two machines via USB to get a document from the Mac to the iPad (or vice versa), but it’s no better than file sharing through iTunes conceptually. When you send a file to iWork.com (from either Mac or iPad) you’re pushing a copy, a snapshot of the document from that moment. After making subsequent changes, you’ve got to push those changes to iWork.com all over again. And to get them on the other device, you must manually import — making just another copy. What you ought to be able to do is specify iWork.com as the canonical shared storage location for an iWork document. iWork.com doesn’t serve as any such purpose today. iPhone Apps I predicted it’d be crummy to run non-iPad-optimized iPhone apps on the iPad — like Classic apps running on Mac OS X — and I was right. It’s OK for games — they look jaggy, but jaggy games aren’t that uncommon. But regular (non-game) apps just look and feel weird. When you run them pixel-doubled text doesn’t scale dynamically — everything is pixel doubled. It’s a good way of proving that the iPad is not “just a big iPhone”, though. The only iPhone app I find myself using on my iPad is Simplenote, for copying and pasting bits of text to and from my Mac and iPhone. Needless to say, I’d love an iPad-optimized version of Simplenote. iBooks and Kindle The iBooks app is free, but doesn’t ship with the iPad by default — you have to download it from the App Store. Apple hasn’t explained why this is so, but there are several reasons I can think of. For one thing, e-book rights are managed on a country-by-country basis — it seems likely that the iBooks store won’t be available in every country where the iPad will soon be sold. Making it an App Store app will also allow Apple to update the app on its own schedule — built-in system apps only get updates along with the entire system. So in some ways, the iBooks app is on equal footing with other e-book readers available in the App Store, particularly Amazon’s Kindle app. But iBooks does get some special treatment — the first time I launched the App Store app on my iPad, it prompted me with a dialog box asking if I’d like to down the free iBooks app. It’s impossible to miss. The iBooks app also has display brightness controls that are not availble through public APIs. Winnie the Pooh is included as a free sample, and the choice is genius — it’s a beloved story, a good read, and best of all (from Apple’s perspective) it can’t be read properly on the Kindle because the color illustrations are a big part of the experience. No book on the Kindle will ever look this good. The Kindle has its own advantages — its books are generally cheaper, its selection bigger, and e-ink works better in bright sunlight — but Winnie the Pooh epitomizes the iPad’s advantages. iBooks’s page-turning animation is delightful — it doesn’t just track your finger-swipe precisely, but even renders the type faintly in reverse on the other side of the “sheet”. The practical minded can simply tap the right and left edges of the screen to turn pages. Amazon’s iPad-native Kindle app is good, too. Oddly, to my mind, it is superior to their recent Mac app in every way. It looks better, feels better, renders text better, and has more features. I say this is odd because the iPad was announced just two months ago; Mac OS X was announced over a decade ago. I suspect part of the reason the Mac version is so crippled is that they were more worried about keeping Mac users from un-DRMing Kindle content than they were about making the Mac app an actual good-to-use app. The Kindle doesn’t do animated page-turning, but that’s not a big deal. Reading is great. And the Kindle’s ace-in-the-hole, of course, is the far larger selection of e-books in its store — hundreds of thousands versus Apple’s tens of thousands. I bought When the Game Was Ours, a new book by Larry Bird and Magic Johnson. It is not available in the iBooks store. So Kindle’s advantage is library size (and, secondarily, price per title). iBooks’s advantage is the color display. I’d be shocked if every single piece of advertising Apple produces for iBooks doesn’t focus entirely on screenshots of books with color illustrations, photos, and video. I think it’s going to be easier for Apple to improve the iBooks store library than it will be for Amazon to create a Kindle hardware model with a color display. I think Amazon would do well to add color support to Kindle e-books for use on iPads and iPhones. Kindle has a better chance of long-term success as a software platform than a hardware one. Third-Party Apps in General Given that most iPad-native apps in the store right now were developed using only the simulator by developers without access to actual iPads, you might expect apps to be buggy and UIs to be awkward. I’ve found the bugginess to be true, but the UIs are actually good. I think the physical prototypes developers jury-rigged for themselves paid off, design-wise. There’s no question that UIs are going change rapidly in the coming weeks now that developers have the real deal to measure the feel of their apps against, but for the apps I’ve been using the most, they’re pretty damn good already. As for the bugginess, I’m not saying it’s inexcusable or even surprising — the SDK simulator is not a perfect simulation. Several of the bugs I’ve reported are only present when the apps are running on actual iPad hardware. On the whole, though, the quality of iPad apps on day one is better, by far, than I had expected considering that developers had to build them in the dark, as it were. Prices, so far, are significantly higher than for iPhone apps — but still far cheaper than category equivalent Mac apps. For example, NetNewsWire is $10 (and going to $15 in May); Things is $20; and OmniGraffle is $50. No doubt there are going to be wildly popular 99-cent iPad apps, but it’s also shaping up as serious platform for serious tools. Games are a bit more expensive, too, but, to me, reasonably so. The final word count is just short of 7,300, so admittedly I wound up writing quite a good chunk of it in BBEdit on my Mac.�↩
50 Common Mac Problems Solved

We present the Ultimate Mac Troubleshooting Guide, so you can banish the peskiest problems once and for all.� � Mac problems? Isn’t that an oxymoron? If you just switched to the Mac from Windows, you might be thinking that you accidentally picked up one of your old PC magazines--and, by the way, we’ve got solutions to the seven most common problems switchers encounter, too. If you’re a longtime Mac user, you could even be wondering where we get off accusing the Mac platform of being problematic.Using a Mac is generally painless and trouble free, but things can go wrong. Usually they’re not catastrophic (for solutions to true Mac disasters, click here). Sometimes the things that go wrong are those little annoying things that you just shrug off--over and over, until you finally have to deal with them.We’re here to help you tackle the 50 most common problems in eight different categories, once and for all. If your problem isn’t covered here, email us at ask@maclife.com, and we’ll try to solve it in a future issue.�General Mac Problems�The Mac OS is, fundamentally, as trouble-free as operating systems get. But nothing's perfect. Here's what to do when you hit a snag.1. I want a tabbed finder.Download the incredibly versatile Path Finder ($40, www.cocoatech.com), which gives you all sorts of features that are missing from the Finder, such as tabs, stacks, bookmarks, and panes. Sounds like fun to us!Now THIS is the Finder we've always dreamed of. Thanks, Path Finder!2. I can't print anymore.This could be caused by a variety of different issues relating to your printer hardware or printer drivers, so you may need to contact the printer manufacturer for more help. But if your Mac is causing the problem, it’s always a good idea to reset your entire printing system by going into your Print & Fax System Preference, right-clicking in the printer list, and choosing Reset Printing System.3. I travel all over town with my MacBook, and I’m sick of reconfiguring my settings every time I show up at a location I’ve been to before. Why can’t my Mac remember various location settings for me--my default printer, mounted servers, iChat screen name, Bluetooth settings, everything? Try NetworkLocation ($29, www.networklocationapp.com), which can perform dozens of actions on your Mac whenever you switch to a new location. Best of all, its AutoLocate feature will determine where you are, using the same SkyHook Wireless Wi-Fi Positioning System that your iPhone uses, and it will automatically change all of your settings for you. If you frequently switch physical locations, NetworkLocation can save you both time and headaches changing your Mac's settings.�4. I forgot my OS X password.After retyping your password very carefully at least twice to make sure you just didn’t mistype it, you’ll need to haul out your OS X install disk, insert it into your Mac and restart holding down the C button. After selecting your language of choice, in the menubar, select Utilities > Reset Password. Follow the directions and there you go. Just try not to get a lobotomy after resetting it!5. My CD or DVD is stuck in the optical drive and won’t come out when I press Eject.After holding down the eject button for several seconds to no avail, restart your Mac and hold down the primary button on your mouse--the trackpad button will work as well if you’re on a MacBook--and during startup the disk should eject.6. My Mac is not recognizing devices plugged in to one of my USB ports.First, make sure your Mac’s firmware is up to date--check Software Update and the Apple Support Downloads page (support.apple.com/downloads/) and install any firmware updates you find for your machine.If nothing happens, turn off your Mac, unplug the power cable, disconnect all peripherals, and let it sit for five minutes. Plug it back in, reconnect the keyboard and mouse, turn it back on, and try the USB ports again.Check the Support Downloads page for firmware updates for your Mac.If they’re still unresponsive, you will need to reset the PRAM (parameter RAM) and NVRAM (nonvolatile RAM), which stores some system and device settings that your Mac accesses on startup. Shut your Mac down. Then position your fingers above the Command, Option, P, and R keys on your keyboard. Turn the Mac on, then immediately press and hold those four keys before you see the gray screen. Keep them pressed until the Mac restarts again and you hear the startup chime for the second time. Then let ’em go. When your Mac is finished starting up, check those pesky USB ports.If they’re still not behaving, there’s one more thing you can try before making a Genius Bar appointment: resetting the SMC, or system management controller. Directions for resetting the SMC on your MacBook Pro are found at support.apple.com/kb/HT1411. Instructions for all other Macs are linked from support.apple.com/kb/HT1894.�In Search Of...Search Solutions�Leopard makes finding files and data on your Mac relatively trouble-free, but when it comes to search, there are improvements and tricks you can apply to make it even better. Here are two solutions to common search problems we hear about from a fair number of Mac users.�7. My Spotlight results have stopped working reliably.If it’s a single non-Apple program that isn’t showing up properly in your Spotlight results, try turning off and on the Spotlight indexing in that particular app.If you’re still getting Spotlight results for an app that you got rid of a while ago, you may not have completely deleted all of the data or databases that are associated with that program.Spotless gives you a nice GUI for managing, deleting, and rebuilding your Spotlight indexes.If it’s an Apple program--or your entire Mac--that isn’t working properly in Spotlight, try re-indexing your whole hard drive by going into the Spotlight System Preference, clicking on the Privacy tab, then dragging your hard drive into the list. Wait a moment, and then remove your hard drive from the list again.If you’re still having problems, you may need to bring out the big guns by using Spotless ($17, www.fixamac.net), a Spotlight index-management tool that can help fix most Spotlight problems.8. I need more power, flexibility, and customizability with my Spotlight searches and Spotlight results.Get HoudahSpot ($25, www.houdah.com), which lets you create extremely detailed search requests and customize the results to your liking.HoudahSpot handles Spotlight searches with much more flexability than Apple's built-in Spotlight search.� 3 Essential Utilities�Three more Mac problems solved--before they happen!�9. Disk Warrior($100, www.alsoft.com) This is a great preventative maintenance tool for rebuilding your Mac's directory and keeping your mac running quickly and smoothly. It's also a great emergency tool for repairing disks that have missing files or will no longer mount.10. Cocktail($15, www.maintain.se/cocktail/index.php). This general all-purpose utility will clean the caches on your machine, run the UNIX maintenance scripts, unlock hidden features of your Mac, and much more.11. SuperDuper($28, www.shirt-pocket.com). This disk cloning utility is great for backing up or transferring all the data on your entire computer to a fully bootable state.�Next Page: Email and Web Problems...�Email and Web Problems �We know you spend most of your time in front of a Mac online or pounding out email. Here's how to answer when trouble comes knocking.�12. I use a webmail client to check email, but every time I click on an email link, it launches Apple Mail instead.You can set up Apple Mail to access your webmail account using IMAP or POP (check with your webmail provider for instructions on how to do this; some charge a fee for this service), or you can install the program Webmailer (free, www.belkadan.com/webmailer), which lets you set any webmail site as your default email program.We set up Webmailer to take us to Yahoo's webmail system whenever we click on an email link.If you use Gmail, you have a few additional choices: You can install Google Notifier (free, toolbar.google.com/gmail-helper) and set that to your default email client in Mail’s preferences. Or you can use the outstanding Mailplane ($25, www.mailplaneapp.com), which provides many more features than the Gmail website.13. I can receive but not send email messages.Outgoing email messages are typically sent over the Internet using TCP port numbers 25, 465, or 587. However, in an effort to reduce spam, some ISPs and firewalls are set up to severely restrict the use of those ports. For example, AT&T is notorious for blocking port 25 for its DSL customers, unless you’re sending email with the AT&T email address assigned to your DSL modem. If you’re using AT&T (or another service provider that has similar restrictions), call the technical support number and request that they unblock port 25 for you. If you don’t control the Internet access where you are located, contact your email host to see if they have an alternate port that you can send email on. You can specify alternate port numbers in your email app’s account settings. If all else fails, you should be able to send email through your webmail system until you can physically get yourself to a different location that has no restrictions.Our Web-hosting company, hostbaby.com, allows us to send email messages over alternate port 2525, which typically bypasses any firewall restrictions that have been put in place.14. When I reply to or forward an email, the original message isn't entirely quoted in my reply--sometimes just the header and a few characters are quoted.If you used your mouse to highlight some text in the original email, and then you clicked on forward or reply, only the words that you selected will be quoted in your new email. To override this behavior in Mail (it can’t be overridden in Entourage), go into Mail’s Preferences, click on the Composing button, and you can set it to include all of the original message. If the problem still happens after this, your Mail preferences might be corrupt. Quit Mail, and trash the file located at yourhomefolder/Library/Preferences/com.apple.mail.plist. Also try upgrading to Snow Leopard, which makes Mail more reliable in general.The Composing preference in Mail ensures that your replies and forwards will always quote the original email message in their entirety.15. I want to send an email later, not now.Each email client handles this slightly differently.In Entourage, choose Message > Send Message Later or click on the Send Later button. (In Entourage 2008, you’ll need to add the Send Later button to your toolbar by choosing View > Customize Toolbar from any outgoing message.) Your messages will queue up in your outbox, and then you can send them all at once by creating an Entourage schedule (Tools > Schedules) or by clicking the Send & Receive button.In Thunderbird, choose File > Send Later. Your messages will queue up in the Unsent folder until you choose File > Send Unsent Messages.The Send Later Extension lets you schedule your outgoing messages in Thunderbird.The Send Later Extension for Thunderbird (free, www.unsignedbyte.com/?page_id=4) lets you schedule an exact date and time in the future to send your message.Surprisingly, Mail provides no ability to send messages later. You could take all your accounts offline (Mailbox > Take All Accounts Offline) before clicking on the Send button, in which case your messages disappear until you quit and relaunch Mail to find a temporary outbox with your messages sitting in them. Or, to schedule emails for a later delivery time that you specify, install the Schedule Delivery script which is a part of Mail Scripts (donations requested, homepage.mac.com/aamann/).Finally, LetterMeLater (free, www.lettermelater.com) offers another way to schedule emails to be sent at a later time.16. I have multiple folders entitled Drafts, Sent, Junk, or Trash for my IMAP email account.Setting up an IMAP account can be a little tricky. After typing your valid account settings into your email program, there are two additional steps:First, you’ll need to set the proper IMAP path prefix (sometimes called the “root folder” or IMAP server directory) in your account settings. For example, Gmail’s IMAP Path Prefix is [Gmail].Defining your IMAP server's root folder is an often-forgotten step when setting up an IMAP email account.In Entourage, you set this on the Options tab of your IMAP’s account settings. In Thunderbird, click the Advanced button on the Server Settings tab. In Mail, this is on the Advanced tab of your IMAP’s account settings.Then you’ll need to designate which folders on the server should be used for storing your drafts, sent messages, trash, and junk. In Entourage, you set this on the Advanced tab of your IMAP’s account settings. In Thunderbird, this is done in the Copies & Folders section of your account settings. In Mail, go out to your main viewer window and select a folder on the server (in the left-hand margin, underneath the IMAP account name), then choose Mailbox > Use This Mailbox For.17. Whenever I address an outgoing email, I get unwanted email addresses for people who aren't in my address book.Most email clients keep track of addresses that you’ve emailed to in the past and will suggest those addresses to you in the future when you start to type the same characters. You can turn off this feature in Entourage and Thunderbird by going into their preferences. In Entourage, this is found on the Compose tab. In Thunderbird, this is on the Composition > Addressing tab. You can’t turn off this feature in Mail, but you can clear the list from time-to-time by selecting Window > Previous Recipients, selecting the names and clicking Remove from List.In Mail, you have complete control over your Previous Recipients list.18. When I email long Web links to others, they sometimes get broken up onto multiple lines and don't work correctly.Try putting angle brackets () around long URLs to help them travel safely across the Internet without “breaking.” Or you turn to TinyURL (free, www.tinyurl.com), which will turn those long URLs into, well, tiny URLs!19. I wish Safari's built-in search field worked with more websites than just Google.You may want to switch to Firefox, which has the built-in ability to customize its search field with any number of search engines that you specify. Otherwise, check out the Safari plug-ins Saft ($12, haoli.dnsalias.com) or Glims (free, machangout.com), both of which let you customize Safari’s Google search field. And one of our favorite utilities, iSeek ($15, www.ambrosiasw.com) lets you add a global customizable search field to your Mac’s menubar that works with any Web browser.iSeek places a fully customizable search field in our menubar at all times.20. I want to filter inappropriate websites so my kids can't access them.Although Mac OS X has built-in parental controls that you can turn on for individual accounts, you can gain more control by purchasing software like ContentBarrier ($50, www.intego.com) or Net Nanny ($39.99 a year, www.netnanny.com). Even better, we’ve discovered that one of the quickest, easiest, and most effective ways of filtering all the computers in your entire household is to switch your DNS servers to the free OpenDNS servers (free, www.opendns.com).ContentBarrier is one of many options you have for blocking websites on your Mac.�21. My Internet connection is slow.That’s a tricky one. A sluggish Net connection could be caused by any number of things, so here are a few troubleshooting tips to start with:Try resetting Safari (Safari > Reset Safari). Then, try a different Web browser to see if the problem happens there as well. You may also want to uninstall any Internet plug-ins that you have installed recently.Next, check your upload and download speeds at www.speakeasy.net/speedtest and see if you’re getting the speeds you’re paying for. If not, try power cycling both your modem and router, such as your Airport Extreme. Turn off or unplug the device, let it sit powered off for several minutes, then plug it in or switch it on again.Our latest speed test from Speakeasy.net shows us that we're not currently getting the full upload speeds for which we've been paying the big bucks!If these methods don’t address the slowdown, try plugging your modem directly into your Mac using an Ethernet cable to see if the problem goes away. If so, your router may be the problem. If you’re using an Airport Extreme or Airport Express, launch Airport Utility to see if there is a firmware upgrade available. If so, install the firmware upgrade and see if that helps.If not, your Mac could be the problem--you may need to perform an Archive and Install of your operating system, which is one of your options on the Mac OS X Leopard Installation DVD.And it’s always possible that your modem or Internet line is the problem too, in which case you should call your ISP’s technical support number.�Next Page: Photo and Office/iWork Problems...�Photo Problems�These solutions to common photo issues will make you want to say "cheese." 22. I need to quickly resize an image and make some color corrections to it, but I can't afford Photoshop and don't really want to learn how to use it.Preview has the built-in ability to resize images and adjust colors. Open up your image in Preview and select Tools > Adjust Size or Adjust Color.This image-size adjustment dialog box is from Preview, not Photoshop!23. I want to email photos from iPhoto through my webmail account by clicking on iPhoto's Email button.Even if you’ve installed Webmailer, as mentioned in problem #12, the email button in iPhoto will only work with four email clients: AOL, Eudora, Entourage, and Mail.However, if you use Gmail, you’re in luck because Mailplane ($25, www.mailplaneapp.com) installs an iPhoto plug-in that lets you click on iPhoto’s Email button and send your messages through your Gmail account.In any dialog box, you can activate QuickLook when browsing your iPhoto Library by selecting a photo and pressing the spacebar.Otherwise, go into your webmail program, and attach photos using the standard method. Leopard’s dialog boxes give you the ability to browse through your iPhoto library, and they even let you use QuickLook by clicking on a photo and pressing the spacebar.24. I want to use iPhoto '09 to export photos to Facebook, but there are too many problems with it.Forget about using iPhoto ’09’s poorly implemented Facebook “integration.” Instead, use the outstanding Facebook Exporter for iPhoto (free, developers.facebook.com/iphoto).Use Facebook Exporter for iPhoto to tag, add captions to, and upload your Facebook photos right from within iPhoto.25. I created a PDF file with lots of embedded photos in it, but now the file is way too large to email.Open up the large PDF file in Preview and select File > Save As. Where it says Quartz Filter, choose Reduce File Size, then click Save. Voilà! You’ve now saved a much smaller version of your PDF file, which will be easier to email.Choose this Quartz Filter in Preview to reduce the size (and quality) of large PDF files so you can email them without choking your email server.For even more control over the resulting quality of PDF size reduction--and to batch-process multiple PDF files at once--try PDFshrink ($35, www.apago.com).If you still can’t get the file small enough for your needs, try a file-sending service such as YouSendIt (www.yousendit.com).26. Somebody emailed me a PDF file with lots of embedded photos in it, and I need to extract the photos from the file.File Juicer ($18, www.echoone.com) will extract images, sounds, and more from any filetype.File Juicer can extract all these types of files out of other files.�Office/iWork Problems�Work smarter not harder with these troubleshooting tips for common productivity apps.�27. I created an awesome slide show in Keynote, but I have to present it on a PC. I tried exporting it to Microsoft PowerPoint format, but I lost my transitions, effects, transparencies, gradients, and more--basically, all the cool stuff.Export your Keynote file to a QuickTime movie instead. As long as the PC has QuickTime installed on it (which it should, if it has iTunes installed), you’ll be able to play back your presentation with all of its awesomeness intact. If the PC doesn’t have QuickTime, download it for free from www.apple.com/quicktime.With the "Fixed Timing" option, we can set our QuickTime movie to automatically advance to the next slide on a regular interval.When you export your movie, you have several options for how it should advance from one slide to the next. For example, if you set it to manually advance, you simply have to press the spacebar on the PC to move to the next slide.28. I’ve included presenter notes (View > Show Presenter Notes) in a Keynote slide show, but when I play or rehearse the slide show, the notes don’t show up onscreen.In Keynote’s preferences, click on the Presenter Display button, and check the boxes for Notes and “Use alternate display to view presenter information.” Now your notes will show up when you play or rehearse your slide show.This checkbox lets you toggle between mirrored displays and dual displays.However, if you start seeing your notes on both your computer screen and the projector’s screen, your computer is set to mirrored (instead of dual) displays. You can toggle these display modes while the projector is connected to your Mac by launching System Preferences, choosing Display > Arrangement, and deselecting the Mirror Displays checkbox.29. I use Office 2008 to create Word, Excel, or PowerPoint files, but my Mac-using colleagues can’t open the files because they’re using Office 2004.TextEdit can open and edit Word 2008 files. And if your colleagues have iWork ’09 installed, they can work with all of your Office 2008 files in Pages, Numbers, or Keynote.Otherwise, you’ll need to save the file in an earlier file format. Choose File > Save As and select the format that corresponds to Office 97–2004. You can also set this older format as the default in your preferences for Word, Excel, and PowerPoint.Choose the .doc format to avoid compatibility issues with people using earlier versions of Microsoft Word.Alternatively, your colleagues can install Microsoft’s Open XML File Format Converter (free, www.microsoft.com/mac/downloads), which will convert your Office 2008 files into a format that Office 2004 can read.�Next Page: Syncing Problems... �Syncing Problems�Data syncing can be particularly stressful since we need access to info anywhere these days. We've got solutions.�30. I want to sync some--but not all--of my iCal calendars across my Macs.Don’t use MobileMe to sync, which always synchronizes all of your calendars. Instead, use BusySync ($25, www.busymac.com) or BusyCal ($40, www.busymac.com), which both give you an incredible amount of syncing options.BusyMac's products are true champions when it comes to publishing and subscribing selected calendars without any dedicated servers.31. I want to synchronize my iCal calendars and Address Book on my Mac to Outlook on a PC.Sign up for MobileMe ($99 a year, www.apple.com), which will keep all of your Macs and PCs (and iPhones!) in sync with each other.Spanning Sync effortlessly syncs your calendars and contacts to Google.Or, you can use Google Calendar and Google Contacts as a conduit. On the Mac side, you’ll need Spanning Sync ($25/year or $65/one-time purchase, spanningsync.com). On the PC side, you’ll need Google Apps Sync ($50/year, tools.google.com/dlpage/gappssync).32. I keep getting duplicate entries on my iCal calendar.Sounds like you’re trying to sync your Entourage calendar with iCal. There’s a known bug with Entourage that causes repeating events to multiply out of control in iCal. We don’t know of any long-term solution at this time except to ditch Entourage’s calendar and stick to iCal for your calendaring needs. To do this, uncheck the box for syncing events in Entourage’s Preferences (on the Sync Services pane). To erase iCal dupes, try iCal Cleaner (free, www.busymac.com).33. I’m getting two of each calendar entry on my iPhone.You may be trying to sync your calendars through both iTunes and MobileMe. You’ll need to choose one method or the other, not both. If you’re syncing wirelessly through MobileMe, then go into your iPhone settings within iTunes and uncheck all of your calendars there.The exception to this rule is iCal’s Birthdays calendar (enabled in iCal’s preferences, this calendar pulls birthdays from your Address Book), which can only be synced through iTunes, so it must remain checked in iTunes.34. My U.S. Holidays and other Internet-subscribed iCal calendars are not syncing between my Mac and my iPhone.Any Internet-subscribed calendars must be resubscribed to directly from your iPhone. You can manually set up the server on your iPhone by going to Settings > Mail, Contacts, Calendars > Add Account > Other > Calendars.You must resubscribe to your iCal holiday calendars on your iPhone all over again.Or, you can automatically subscribe to a calendar by using Safari on your iPhone to choose from Apple’s extensive selection of calendars at www.apple.com/downloads/macosx/calendars.35. iTunes no longer launches automatically when I attach my iPod or iPhone to my computer.If your iPhone or iPod is very low on power or if the battery is fully depleted, it can take up to 10 minutes to appear under Devices in iTunes.Otherwise, you may have unchecked the box in iTunes for your device that says “Automatically sync when this iPhone/iPod is connected” or “Open iTunes when this iPod is attached.”You may have also removed the iTunesHelper application from your Login Items in your Account System Preferences, which is required to automatically launch iTunes. You can get this back by reinstalling iTunes (www.apple.com/itunes) or by manually dragging iTunesHelper into the Login Items. iTunesHelper can be found by right-clicking on iTunes in the Finder and choosing Show Package Contents, then going to Contents > Resources.36. I want to synchronize files between two computers.There are many different programs available to help you with this task, but our favorite is ChronoSync ($40, www.econtechnologies.com). ChronoSync can automatically mount remote servers, wake your local Mac from sleep, schedule your synchronizations, archive backup copies of your files before syncing, and even give you a list of proposed changes before it makes any of them.Synchronizing files between two different computers is as simple as drag-and-drop with ChronoSync.While you can use ChronoSync to synchronize to any type of volume or folder, if you specifically want to sync to another computer, you may want to additionally purchase ChronoAgent for an extra $10. ChronoAgent lets you communicate directly with a remote Mac faster than using AFP or SMB, and you gain full root access, so you can copy anything without any restrictions.37. I turned on MobileMe syncing on my iPhone, but nothing is syncing to my Mac or Me.com.It’s possible that the MobileMe servers aren’t communicating properly with your iPhone. An Apple support rep recently admitted to us that this is an extremely common problem that MobileMe users may experience every few months until Apple increases the reliability of its MobileMe syncing servers. So you may want to keep these instructions handy for future reference.First, find out if MobileMe sees your iPhone at all. Activate Find My iPhone on your iPhone (Settings > Mail, Contacts, Calendars > your me.com account > Find My iPhone). Then, from a computer (not your iPhone), go to your MobileMe account page at https://secure.me.com/yourusername. Click on Find My iPhone to see if the MobileMe website sees your phone. If not, try turning off your iPhone and turning it back on again. If the MobileMe site still doesn’t see your phone, try deleting your MobileMe account on your iPhone and re-creating it again.We feel like Big Brother is watching us with Find My iPhone's crosshairs centered directly on our house!Once Me.com sees your iPhone, try adding an event or a contact to your phone and see if the change shows up on your MobileMe calendar (www.me.com/calendar) or address book (www.me.com/contacts) within a few minutes.If not, you will probably have to reset all of your sync data on Me.com with information from your Mac’s iCal and Address Book. Make a mental note of any recent unsynced changes you’ve made on your iPhone, because you’re going to lose them in this process. Also, sign out of Me.com. Go into the MobileMe System Preference on your Mac, select the Sync tab, click on Advanced, and then click Reset Sync Data. Click on the right arrow so that you are replacing all sync info on MobileMe with “info from this computer.”Log back into Me.com and verify that it now has your current information for contacts and calendars. If not, you will have to reset the SyncServices database on your Mac. Apple has instructions on this process at support.apple.com/kb/TS1627.But before following those instructions, be sure to do two things on your Mac: First, repair your permissions using Disk Utility (Applications/Utilities), and, second, repair your keychain using Keychain Access (in Disk Utility, pull down from the Keychain Access menu and select Keychain First Aid). After that, try syncing again from the MobileMe System Preference pane.This is how it should look when you're about to overwrite information on the MobileMe website with information from your Mac.Once Me.com has your current information, you are ready to go back to your iPhone. On your iPhone, go to Settings > Mail, Contacts, Calendars > Fetch New Data. Turn Push off, then completely turn off your phone for 30 seconds. Turn your phone back on and re-enable push. Then, go to Settings > Mail, Contacts, Calendars > your Me.com account and turn off and on each one of the sliders for the information that you’re trying to sync (Contacts, Calendars, Bookmarks, etc).Wait several minutes, and hopefully all your current information will reappear in your calendar and contacts on your iPhone.If not, you will probably need to have a live chat with a MobileMe support agent. Go to www.apple.com/support/mobileme. Choose any of the troubleshooting options underneath Syncing with MobileMe in the left-hand margin, and a Chat Now button will appear.�Next Page: Video, Music, and Backup Problems... �Video Problems�These tips address problems you might encounter trying to play video files on your Mac.�38. I’m trying to use my Apple Remote on my Mac to watch movies through Front Row, but the other computers in the room--along with my Apple TV--are inadvertently responding to my remote’s button presses.You need to pair each one of your Apple Remotes to a particular device. Apple has instructions on how to do this at support.apple.com/kb/HT1619.39. Sometimes I can't play Web videos.Out of the box, your Mac can only play Flash and QuickTime videos. To play other video formats, you’ll need to install one or more of the following free apps:>> Flip4Mac Windows Media Components for QuickTime (www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx)>> Perian (www.perian.org)>> Microsoft Silverlight (www.microsoft.com/silverlight/)>> RealPlayer (www.real.com)>> VLC (www.videolan.org)40. I want to convert video files to other formats, particularly those that will work on my iPod or iPhone.To convert your video files into many different formats--including iPhone and iPod compatible formats--try Video Monkey (free, videomonkey.org), VideoDrive (7.99 euros, www.aroona.net), or CosmoPod (8.90 euros, www.cocoamug.com). To convert DVDs, try HandBrake (free, www.handbrake.fr).41. I want to download a Flash video from the Web.There’s a little-known trick in Safari that lets you download Flash videos that are embedded in webpages. Bring up the Activity Viewer (Window > Activity) and look for a file that appears that it may be your video file, perhaps based on its large size or the fact that it is so large that it is still loading. When it‘s finished loading, hold down the Option key and double-click on the video file. Safari will download the file into your Downloads folder for you, and you can monitor the progress through the Downloads window.Little-known Safari secret: You can download Flash vids, like Funny or Die's famous "The Landlord" starring Will Ferrell, to your Desktop to watch at your leisure.If you’d like an easier way to download Flash videos, try TubeTV (donations requested, www.chimoosoft.com), Videobox ($15, www.tastyapps.com), or TubeSock ($15, www.stinkbot.com).42. I want to download a QuickTime video from the Web to my Mac, so I can watch it later.If you’ve purchased QuickTime Pro ($30, www.apple.com/quicktime), you can download many QuickTime videos right from the Web by clicking on the triangle in the lower right-hand corner of the video and choosing Save As QuickTime Movie.However, some QuickTime videos, including those on Apple’s website, don’t let you download them directly. To download these devious videos--with or without QuickTime Pro--view the source of the webpage in Safari (View > View Source) or Firefox (View > Page Source). Do a search for .mov (the file extension for QuickTime videos) to find the full URL of the video file. When you find it, copy the entire URL of the video file. Then, launch QuickTime Player on your Mac and select File > Open URL and paste in the URL. Now you can save the video file onto your computer.43. I bought an external USB webcam, but my Mac laptop isn’t recognizing it.If your Mac is running Mac OS 10.4.11 or later, it can recognize almost any USB webcam on the market, usually without installing any drivers.If you’re running the latest version of OS X but still having problems, the iUSBCam (www.ecamm.com/mac/iusbcam) and macam (webcam-osx.sourceforge.net) websites provide helpful tips and driver downloads.Note that Mac programs like iChat and Skype will first try to use your built-in internal camera before using any external webcams. To change this, you’ll need to go into the preferences of those programs to change your video input source.If you’re unsuccessfully trying to use your external webcam in Photo Booth, you have to switch back to the internal camera in iChat’s preferences before launching Photo Booth.�Music Problems�How to keep rocking in the free world.�44. I want to make iPhone ringtones from a song that I didn’t purchase (or isn’t available for purchase) from the iTunes Store.If you have a track in iTunes that you own on CD and that you’ve ripped to iTunes, you can make a ringtone from it for free in GarageBand ’09. Click here for instructions and scroll down to “Roll Your Own iPhone Ringtones,” which also provides instructions for doing the same thing in QuickTime Pro).45. My iTunes library is full of duplicates.For smaller libraries, use iTunes’ Show Duplicates feature (File > Show Duplicates) and manually remove the extra files. iTunes only matches on Artist and Title information though, so be careful not to delete legit alternate versions of tracks--live versions, for example. For better duplicate control, try Dupin or some of the iTunes scripts available at www.dougscripts.com.46. One of the rubber tips from a pair of third-party earbuds got stuck in my ear--help!Believe it or not, this has happened to us too--more than once. We recommend keeping a pair of tweezers handy, just in case a tip come off in your ear canal, which can sometimes happen if you pull the ’bud out too quickly. It’s happened to two Mac|Life editors, both of whom agree that having something small and unreachable lodged in your ear can be pretty traumatic.47. My iTunes library is spread across multiple Macs. How can I keep two iTunes libraries synchronized?If all you want to do is listen to iTunes music housed on another local Mac (i.e. connected to the local network), just turn on iTunes’ sharing feature (Preferences > Sharing and check “Look for shared libraries”). To share your own tracks, also check “Share my library on my local network.” You can also store libraries on a network drive that supports iTunes sharing, to share tunes without needing another Mac up and running all the time. To keep two libraries in step for syncing iPods, use a utility like TuneRanger ($29.99, my.smithmicro.com) or SuperSync ($29, www.supersync.com).You don't have to share all your iTunes content--and you can password-protect it if you want, too.�Backup Problems�Don't tell us you don't back up--especially since Time Machine makes it so easy! Here's what to do when you run into problems.�48. I want to restore a file from a Time Machine backup of a different Mac or an older backup of my main Mac that Time Machine no longer recognizes (due to a new backup drive, a new logic board, or a new internal hard drive).You can restore any Time Machine backup onto any Mac, if you know a few tricks involved with restoring.The first one is related to an odd decision by Apple: You can only browse other Time Machine volumes by adding the Time Machine icon to your dock, then right-clicking on the icon and selecting Browse Other Time Machine Disks.There's our hidden option to browse other Time Machine disks!But even if you do that, it won’t see your Time Capsule or other external Time Machine drives, even if they’re mounted on your Desktop. In Finder, you actually have to manually choose the .sparsebundle file that represents the computer that was backed up, double-click on this file, let it mount on your Desktop, and then Time Machine will let you choose the resulting mounted disk image to restore from.49. Time Machine is giving me an error message that’s too vague for me to interpret.The programs TM Error Logger (donations requested, www.carnationsoftware.com) and Time Machine Buddy (free, www.bluedog.com.au) can help you interpret what has gone wrong with your Time Machine backup.50. I’d like Time Machine to back up to multiple external hard drives, so I can keep one backup drive offsite and one backup drive onsite.Time Machine can correctly keep track of backups on multiple external hard drives. Just give your hard drives different names, and whenever you connect the other drive, you’ll need to manually make a trip to Time Machine’s System Preference and change the disk there.�
10 Things that Apple Could Unveil Tomorrow (That's Not a Tablet)

As everyone in the free world knows by now, Apple made its January 27 media event a reality at long last, complete with invites to the press. That means we’ve all been spending the days leading up the event like a bunch of kids waiting for Santa to fly down the chimney on Christmas, speculating on what wonderment our Techno-Santa (that would be Apple CEO Steve Jobs) will unveil.� MacLife.com would like to take a moment to throw out our own list of possibilities -- some more realistic than others, naturally, but that’s half the fun.iPhone OS 4.0It’s been quite awhile (in tech time) since Apple rolled out the modest iPhone OS 3.1.2 update -- so much time that folks much wiser than us have predicted that iPhone OS 4.0 must be right around the bend. The logic behind such assumptions is that the refreshed OS contains too much code that will spill the beans on Apple’s aforementioned tablet, and therefore the company has boxed itself into a corner by having to wait and introduce them both together.Of course, all of that assumes that Apple even plans to use iPhone OS for its tablet, essentially turning it into a larger, souped-up iPod touch instead of allowing it to run a full (or even pared down) version of Mac OS X Snow Leopard 10.6. For the past two years, Apple has waited until March to unleash iPhone OS updates to developers via their SDK, with a proper release coming closer to early summer when the new hardware is ready. But plenty of folks are placing bets that this third year will buck that trend, especially after the recent leak of a screenshot claiming to show a device using iPhone OS 4.0. Among the rumored features are some graphical and UI changes, new ways to run applications in the background (we’re guessing that means a form of multitasking) and even new syncing abilities for contacts & calendars.We’d venture a guess that won’t be all that iPhone OS 4.0 has in store for us: Our wish list includes improved push notifications (preferably a solution to the problem of only one being displayed at a time), a more efficient home screen and hey, while we’re at it, isn’t it about time for the ability to wirelessly sync media between iTunes and our devices? There are plenty of occasions where the dock connector umbilical cord makes sense (for instance, when you need to get a battery charge while you sync), but really, it’s 2010 already. Wireless is where it’s at!Bonus points to Apple if they give us push e-mail on any account (even the Palm Pre can do it!) and maybe 720p HD video recording -- the iPhone 3GS hardware has already shown it's capable of doing it, so why not enable it?New MacBook ProsWe realize there’s only so much Apple can do with the notebook form at this point, and they’ve made some good choices, such as the unibody designs of late. But a peek over at the world of Windows-equipped laptops shows that those folks are really working overtime to pile on the features, and they generally do it for a whole lot less than Apple’s notebooks.There are already standing rumors that the MacBook Pro is going to get a nice speed bump -- courtesy of Intel’s latest Core i5 processor -- while retaining current battery life. That would be welcome, but what about a Blu-ray enabled SuperDrive so we can watch HD discs on the go -- and of course, have the ability to burn them as well. PC laptops have been doing that almost forever (okay, a couple years now), while Apple continues to tiptoe around the fact that the world isn’t quite ready to totally abandon optical media in favor of iTunes downloads. (That’s the real “bag of hurt,” if you ask us.)So, we say: Apple, bring on some real innovation with these laptops again! If you’re really going to sell us on a multitouch tablet computer, why not add the same technology to the MacBook Pro so we have the best of both worlds? Or better yet, give us some of that sweet swivel-screen action like HP has done, so your notebooks can actually double as a tablet? We figure while you’re at it, it’s also time to make the iSight camera part of the actual screen, so you can extend the screen real estate all the way to the edges, too.And hey, bring back those Firewire and ExpressCard ports! What’s with this Van Helsing routine, trying to put a stake through the heart of your own Firewire innovation?! Sure, an SD card slot would have been nice a few years ago, but true MacBook “pros” would get better use out of those ports, especially for digital video & audio use.iLife ‘10The 2009 edition of iLife added some welcome new features, particularly with iPhoto and the inclusion of Faces, Places and Facebook integration. But some components of the software got less love than others -- primarily iDVD, which, like its pro cousin DVD Studio Pro, appears to be on the outs with Apple.Rumors abound that iDVD will gain some new tricks with the next iLife release, such as the ability to create iTunes LP media. Color us not so impressed. For starters, it’s downright silly in this day & age that the program can’t burn Blu-ray discs in addition to DVDs, especially as hard as Apple has pushed the whole “create your own HD content” with iMovie.Perhaps our biggest wish for iLife ‘10 is less on new features and more on speed: All of the components in the iLife bundle have a lot of old legacy code (and lack 64-bit optimization), which makes them sluggish at best. What’s the point of ramping up the processor speeds in their systems when these aging products can barely keep up?iTunes 10Please oh please, Apple gods: Hear our pathetic cries for a near-total revamp of iTunes! For all of its joys -- such as the iTunes Store and pretty decent media management (at least for music & apps) -- iTunes is an old dog that’s ready to be put out of its misery. It’s slow to open, frequently sluggish to scroll through windows and as we mentioned above, enough with the tethered syncing already. MobileMe wireless syncing for contacts & calendars is already a year and a half old, and it’s just made us want to sync our media the same way even more (at least for photos, music & apps).It’s sort of embarrassing that iTunes opens faster and runs more efficiently on Windows than it does under even Mac OS X Snow Leopard 10.6 -- shame on you, Apple. (No wonder it was recently ranked number 46 on Forrester’s Consumer Experience Index.) There’s already speculation that Apple’s recent acquisition of Lala will push more of iTunes to the cloud -- we’re not big fans of that idea overall, unless it allows us to also keep our media on our computers at the same time (again, at least the smaller files such as photos, music & apps).iTunes is yet another Apple innovation that’s become a bit long in the tooth -- despite recent updates that have introduced features like Genius (which ultimately benefits Apple more than the user with their paid music suggestions), it’s taken way too long for truly inspired additions like the ability to manipulate the iPhone & iPod touch home screen from the app itself.Our biggest wish for iTunes 10 is to soup up the movies, television and, to a lesser degree, music video aspects of the program. Even with enormous hard drives in our computers, who wants to store gigantic HD video files inside their iTunes library? It’s like a noose around our necks. Apple needs to take a cue from Netflix here, with their excellent streaming video service to all kinds of content boxes -- or at the very least, make the downloading part of the equation at our discretion, particularly for times like traveling where Internet access may be spotty or simply unavailable. There will always be times when you want a TV show episode on your iPhone for when you’re traveling without data access. Freedom of choice, we say!MacPad (iPad?)There have been rampant rumors of late that Apple is trying to seize upon a trademark for the term “iPad,” which many tech bloggers are translating to mean that Cupertino intends to use it as the name of their tablet computer. But what if it was actually going to be a super-groovy combination of Magic Mouse and MacBook-style trackpad that could attach to any Mac via Bluetooth (or at the very least, USB 2.0)?The Magic Mouse was released last fall to plenty of anticipation, but if you ask us, it fell way short by delivering such a lackluster amount of multitouch fun. Sure, the third party developers have since stepped in with a multitude of choices to soup up the Magic Mouse, but we’re still left itching for more.We prefer to call it the “MacPad,” which is essentially a mouse replacement for your desktop that replicates a Mac notebook trackpad, complete with awesome multi-finger gestures assignable to most any task.You’ll recall, of course, that such technology once existed for the Mac courtesy of a small company called Fingerworks, who was subsequently purchased by Apple. Their website recently shut down after years of remaining live, leading many to speculate that Fingerworks technology will finally be implemented in the Apple tablet -- but we’d like to see it land in a small external pad that works with any Mac. Is that too much to ask? (Fingerworks image courtesy of MacRumors.com)Apple TV ReduxDon’t get us wrong: There’s nothing inherently wrong with Apple TV, especially if you buy into the entire iTunes ecosystem. But the mere fact that so many people buy the device with the intention of using ATV Flash or other methods to hack them should tell Apple something.That “something” is that they want more content choices besides the iTunes Store and YouTube. XBMC and Boxee are both widely used on hacked Apple TVs in order for users to watch their own home-brewed content -- be it ripped from their DVD collection or acquired by “other means.” (We wouldn’t endorse nor have any knowledge of that, however.) Netflix has made great strides to latch onto every conceivable kind of hardware with their streaming service (now including all three major gaming systems), yet it remains closed to Apple TV for the most obvious of reasons -- Apple’s greed (or rather, arrogance that the iTunes Store and its “pay per download” model is the best way).Expecting a new Apple TV may seem like a wildcard, but let’s not forget that the device hasn’t really, truly been refreshed in a looong time. It’s still running Tiger 10.4 Mac OS X, for God’s sake! Apple clearly wants to capture the living room and they’ve acknowledged that their first try didn’t quite cut it -- even dismissing the Apple TV as a “hobby” to the press. Entrenching themselves into customers’ living rooms should almost be a higher priority than that silly old tablet, we say.Macquarium, Featuring iFish OSSpeaking of the living room, messy aquariums and accidentally overfeeding your aquatic pets will soon become a thing of the past, thanks to Apple’s latest home entertainment wonder, Macquarium. If you’ve enjoyed the multitouch fun of the 99-cent App Store favorite Koi Pond, prepare to have Apple totally blow your mind with the first completely computer-driven fish tank -- no water required!Imagine a razor-thin, Jonathan Ive-designed, holographic fish tank that’s totally customizable thanks to its pared-down Mac OS X Snow Leopard 10.6 software interface. Fill Macquarium’s virtual tank with a wide variety of default "iFish" personally hand-picked by Steve Jobs himself, or use the included OceanMe software to customize the defaults and even create your own new fish -- whether they exist in real life or not! Of course, for the less-ambitious among us, additional fish will also be made available at the iFish Store, a new virtual market included as a feature of iTunes 10, with an SDK immediately available for download to all potential iFish OS developers.Of course, Macquarium includes accelerometers to allow your fish tank to stand vertically or horizontally (let’s see your real fish tank do that!) and the multitouch screen includes a new “multi-dimensional” feature that allows you to actually reach inside the device to play with or feed your iFish, all without ever getting wet. Amuse your friends by bumping the side of the tank and watch those iFish come running at chow time!Macquarium features a Mini DisplayPort jack so you can plug in your Apple laptop or desktop and use it as a convenient computer display when not in use, and includes a wireless 802.11 b/g/n network connection to sync with your iFish Store purchases. (Mac G4 Cube fish tank mod image courtesy of WalYou.com)iRumors.apple.comIn an effort to single-handedly kill the rumor-blogging community that’s made their products such a hit in the past, Apple Inc. will finally announce next week that they’re going public with all of their ideas under one easy-to-find shingle -- the ultimate “one more thing” for Apple CEO Steve Jobs.The Cupertino tech giant, finally backed into a corner by the Internet’s incessant digging for juicy trade secret nuggets to expose to the world prior to the launch of the Apple tablet, will launch the subdomain iRumors.apple.com as part of their strategy to give away all of their best (and worst!) future ideas, far in advance of the actual product launch and at long last, finally knock the wind out of our sails for all Apple events to come.Apple had “no comment” regarding speculation that unemployment lines would be overloaded with former tech journalists & bloggers as a result of next week’s move.iBabySure, Apple might have dropped “Computer” from their name back in 2007, but that doesn’t mean that a lifelike, computerized baby wouldn’t be in the cards. After all, in these tough economic times, both parents have to work just to eke out a living, so who has time for making babies the old-fashioned way? Enter Apple’s new iBaby.Your iBaby’s multitouch faux flesh will be perfect for tickling or stroking their lifelike hair, arriving complete with a pair of swanky new super-fast USB 3.0 ports for feeding your simulated baby with all the knowledge & dreams a real child would one day fail to retain (sorry, no Firewire here!). Also included is Mini DisplayPort for plugging iBaby into an external monitor (ideal for monitoring dreams and other brain activity that would cost thousands of dollars in real life) and of course, a standard headphone jack (which also doubles as an optical audio output) so you can enjoy your iPod playlists from the comfort of your stereo speakers. Of course, a Mute button comes standard with every iBaby, a must for all first-time parents.iBaby’s chest will include an iPhone/iPod dock connection built-in, so you can keep up with the latest news, sports scores and information while you rock your little bionic tot to sleep -- and if the charming lil’ tike won’t go to sleep on their own, you always have the easy Sleep menu option that you’ve come to know & love in Mac OS X to simply knock that sucker right out.Best of all, iBaby’s sleek unibody design has the option of giving a Steve Jobsian “Boom!” to take the guesswork out of those messy diaper changes, and the whole thing will run the latest & greatest Mac OS X Snow Leopard 10.6. Available as either male or female in Caucasian, African-American and Chinese models (with other races arriving in time for the holiday season in Q3 2010), your iBaby can easily swap personalities with a simple trip to the iTunes Store -- a handful of new ones will be available for only 99 cents each when the product hits stores in March.Apple AirAs if to hammer home the point that Apple fanatics will buy virtually anything the company makes and love it unconditionally, Steve Jobs will announce a tiny clear plastic box next week, similar to the current diminutive casing that the iPod nano comes in. The contents of this package will make even the iPod shuffle look positively obese.Called “Apple Air,” the packaging will contain absolutely nothing, save for the nitrogen and oxygen (aka, air) exhaled in the hallowed halls of the Apple Cupertino campus. The company will offer a variety of different Apple Air models, each indicated by the iPod nano-style color scheme of the packaging: One color for Steve Jobs’ office, another for the reception area, different colors for both Phil Schiller and Jonathan Ive’s offices -- the possibilities are endless.Prices will start at $199 with the equivalent of 8GB of air space. Remember, you heard it here first!*****Did we miss anything that you’d like to see? Make your own predictions heard in the comments!
How to Use Your Mac and Your iPhone to Completely Automate Your Home

Modernize your home and simplify your life with these painless products and strategies that automate your house, apartment, castle, or whatever keeps the roof over your head.� �Illustrations by Hanoch Piven Still using jagged little strips of metal to unlock your front door? Paying someone to feed your pets while you’re away for a weekend? Then it’s time to truly enter the second decade of the 21st century. Setting up home-control automation that runs from your Mac and iPhone is surprisingly simple, and the results can feel like magic. We kick things off with a primer that takes the hassle and jargon out of home control, then dive straight into showing you the best possibilities for managing your home’s lights, entertainment, security, and loads more. Just wait until you check out the washing machine that tweets when it’s finished a load…�What Exactly is Home Control?�You might’ve also heard it called “home automation,” and you might be a bit reluctant to slog through all the jargon and devices that the phrase brings to mind. But really, it’s simple. There are two types of home-control systems: the fantasy technology you see at Disney’s Tomorrowland and the gear you can actually deploy in the real world. Unfortunately, manufacturers of home-control systems have overpromised and under-delivered for so many years that many people have just stopped listening.Good news: It’s safe to start listening again. There’s still a yawning chasm between fantasy and reality--we’re a long way from having a robot butler greet us with our smoking jacket and a perfectly muddled mojito as we step out of our flying car. But we can manage nearly every system in and around the home: lighting, heating and cooling, home theater, security, even irrigation.Why bother? Home-control systems are appealing for many reasons: They deliver unparalleled convenience and efficiency, they add value to your home, they strengthen your home’s physical security, and they help reduce your impact on the environment. With the right tools, you can monitor and manage all your home systems whether you’re on the couch, in the car, or at work. We’ll discuss those specific applications in the following pages, but first, it’s important to begin with an overview of the basics. Which home-control standard do you want to use? There are four major ecosystems to choose from, and naturally, they’re mutually exclusive (at least for the time being)…�X10/Insteon�Introduced by Pico Electronics way back in the 1970s, X10 is the granddaddy of home-control technology. The passage of time and the long absence of significant competition helped X10 amass the largest installed base of any home-control technology, despite a reputation for being as reliable as a British sports car from the same era.X10 devices use a primitive form of power-line networking, meaning commands travel over your home’s existing electrical wiring. The X10 protocol doesn’t include a feedback loop, so there’s no way for devices sending commands to know whether those commands have been received and executed. The technology is also highly susceptible to electrical noise, which X10 devices sometimes interpret as valid commands. This can result not only in false negatives (a light or an appliance doesn’t turn on or off in response to a command), but also false positives (turning on or off in the absence of a command).Insteon, developed by SmartLabs (a major distributor of X10 products) in 2001, builds and improves on the X10 protocol without rendering X10 devices obsolete. Like the ZigBee and Z-Wave standards we’ll discuss next, every node on the Insteon network is capable of receiving information and passing on the command to the next node if it’s not the intended target. Unlike those two standards, Insteon devices use both radio frequencies (RF) and power lines to communicate (this retains X10 compatibility and reaches devices where radio waves can’t penetrate).SmartLabs' Insteon uses radio frequencies and power lines to communicate.SmartLabs maintains its own online retail operation and sells directly to the do-it-yourself market. The Insteon ecosystem is extremely robust in terms of the systems it can manage. You can buy plug-in and in-the-wall lighting controls; thermostats; motion, door, and window sensors; irrigation controllers; and more. Third-party support is very good in some respects and surprisingly limited in others. For instance, you’ll find a number of Mac software controllers (see below), but none of the major lighting-control manufacturers in the U.S. (Cooper Wiring Devices, GE, Intermatic, or Leviton) build Insteon-compatible switches, dimmers, or receptacles.Insteon’s failure to gain support from other manufacturers will likely limit its long-term prospects. The development of a bridge (a device capable of translating commands from one standard to another) would save Insteon customers from getting hosed if the market ultimately embraces one of the other competing standards. �ZigBee�ZigBee is the only home-control specification based on an IEEE standard (IEEE is the leading standards organization for device manufacturers; you’ve likely heard of its 802.11 standard for wireless networking). And you might think ZigBee’s designation as an international standard would automatically render it the marketplace winner (after all, how many wireless-networking products buck 802.11?), but far fewer ZigBee products are available to the do-it-yourself crowd than either Insteon or Z-Wave.Part of the problem is that early versions of the ZigBee standard didn’t guarantee interoperability; companies were allowed to develop products that worked only within their own proprietary systems. ZigBee does have a strong presence in the energy-consumption and -management market, where it’s embedded in thermostats inside the home and in utility smart meters outside it. One of the largest home-control manufacturers, Control4, builds complete ZigBee-based systems; but you must acquire it from a contractor who will handle the installation (charging you handsomely and limiting your expansion options in the process).Few ZigBee devices are sold at retail today, and none of the Mac home-control software programs we looked at are capable of operating a ZigBee network yet. Still, ZigBee’s status as an IEEE standard carries a lot of weight, and that could make it a major contender down the road.�Z-Wave�Z-Wave is a proprietary wireless home-control standard developed by Zensys, and it enjoys robust support from more third-party manufacturers than either Insteon or ZigBee. Cooper, GE, Intermatic, and Leviton offer comprehensive Z-Wave lighting controls; Wayne-Dalton builds garage-door openers; Schlage manufactures door locks; and so on.Control your home's temperature with this Z-Wave thermostat from Trane. You can buy nearly all these products at retail, but Wayne-Dalton’s HousePort and TrickleStar’s Z-Wave widget are the only Mac-compatible home-control programs we’re aware of, and they’re both very rudimentary. But Z-Wave has gathered more industry-wide momentum than either Insteon or ZigBee (including a critical endorsement from Intel), which could help it become the eventual home-control standard. Hybrid ZigBee/Z-Wave systems are also an option--Control4, for instance, introduced a bridge device late last year that enables its ZigBee system to control Z-Wave devices. Handy.�The Future Awaits… �Even more good news: There’s no need to make a decision just yet. In the next few pages, we’ll outline the most useful automation options for everything from automatically turning on your lights to amazingly simple webcam security to streaming video servers. Once you decide what’s right for your home, refer back to this primer to decide which hardware standard and corresponding software is right for you. Then it’s time to get your DIY on… even if doing it yourself amounts to Googling “professional home automation installers.”�Home-Control Software�You'll need to manage your entire home-control system by running software on your Mac that "talks" to your various interfaced devices. The major software players are:Indigo: Perceptive Automation’s Indigo Lite ($89.95) is compatible with Insteon and X10 modules, but not ZigBee or Z-Wave. It includes both a built-in web server and client/server architecture, so you can control the entire system locally or remotely. You can also schedule events (turn on the outside lights at dusk), set up triggers (send an email message if a door sensor is activated; monitor and program your Insteon thermostat), and more. Indigo Pro ($179.95) adds a host of advanced features, such as voice-command response. You can also control Indigo with your iPhone using the free app Indigo Touch.Indigo's software enables you to control your system remotely.XTension: Sand Hill Engineering’s XTension ($149.95) is compatible with X10 devices, several RF and niche interfaces, and certain wireless weather-monitoring products manufactured by Oregon Scientific. A technically savvy audience--even home automation contractors--will find a lot to like, but the software doesn’t support ZigBee, Z-Wave, or Insteon modules, which is… odd.Thinking Home: Always Thinking’s Thinking Home ($79) works with X10 and Insteon modules, but not ZigBee or Z-Wave devices. It’s not as sophisticated as Indigo, but it covers the basics and boasts an easy-to-learn user interface. �Next Page: Lights, Power, Heating, Actions! >>Utilities: Lights, Power, Heating, Actions!�Play puppetmaster with your home's utilities from your Mac and iPhone, and reap the benefits of convenience and efficiency.�Light Your Way�Lighting automation puts the “utilitarian” into home-utility automation. These upgrades are flashy only on a literal level; you probably won’t go bragging to coworkers about how your House of the Future can turn its lights on and off. But these techniques form the foundation of home automation and make a great place to kick things off.For starters, try teaching your house to turn on the lights as you pull into the driveway. In addition to a basic home-control setup with Mac software and a hardware interface, you can add driveway-sensor modules ($169.99) or an automation-savvy garage-door retrofit ($71.99). Or just get a new garage-door opener ($189) with a Z-Wave interface to both control and monitor the door. With your Mac software, you can then build an if-then script that ties into your home lighting. If a car pulls into the driveway, activate the exterior house lighting. If you open the garage door, turn on the entryway lights inside.XTension lets you graphically assign icons that match your home setting.More sensors can create additional options. An outdoor motion sensor with floodlights ($54.88) can turn on when someone passes by. Your Mac could then log the time it happened and snap a webcam picture of your yard.You can take the process indoors, activating room lighting based on a motion sensor ($34.99). Full indoor automation can be harder since you might want to lounge around, but sitting without moving would turn the lights off. Still, it can work well in certain situations, such as lighting up a party as it moves around into different rooms.�Control Utilities and Devices Over the Internet�Most home automation software can connect online, letting you control devices from anywhere. Cancel your sprinkler schedule on a rainy day, open the shades in your teenager’s room at noon, adjust your thermostat when away, and otherwise tap into your setup over the Internet. Indigo and Thinking Home (see above for details) enable a web server within the automation interface. XTension uses an optional plug-in, X2Web ($39.95), to connect online.Indigo Touch, a free iPhone app, lets you change home-heating conditions from wherever you are. You could also remotely connect to an online Mac and control the whole computer as if you were sitting at home, directly using the automation software of your choice. Several remote-access tools enable this approach, including GoToMyPC ($19.95/month) and LogMeIn Free (free). LogMeIn even offers an iPhone version of the app, LogMeIn Ignition ($29.99). Or if you’re on MobileMe ($99/year), the Back to My Mac feature does the same thing. These tools might also be easier alternatives to setting up online components in the automation software because you shouldn’t have to make special network configurations on your home router to allow access.Open-ended plugs, such as the EZ102X4 (top) and the ApplianceLink V2, let you connect any device to your automation network.And many iPhone apps offer another way to connect to your hardware over the Internet. Indigo Touch (free) is a companion for that desktop software. Otherwise, just search for “X10,” “Insteon,” or “home automation” to browse the App Store. Be sure to read the requirements closely--some interface with software on your home Mac, while others talk directly to certain Internet-enabled automation controllers.�Create Your Own Animal House�You can more easily take good care of your pets in an automated house, especially if you’re coming home late or taking a short vacation. Some hardware ties directly into your setup, while you might have to creatively hack other devices.For occasional meals, consider an internet-connected device, such as the Petwatch feeder ($269.99). The hardware includes a webcam so you can view your pet wherever you are.With this Petwatch feeder, you can watch and feed your pets remotely.If you’re technically minded--or you can draft someone who is--get creative with other home automation devices for great pet combinations. Some pet doors unlock when Fido or Whiskers get close; their collars hold a key. For one option, try a Solo Pet Door ($395 and up). This device retracts when it senses a magnet that your pet wears.We couldn’t track down any pet doors that talk to home automation systems, but you can combine a door like this with your own sensors. Add a proximity sensor and webcam to track and record your pet movement; you could even have your Mac email or SMS a picture. If you add a power relay to the mix, such as the EZIO2X4 ($134.99) or Insteon ApplianceLink V2 ($34.99), you can lock the door remotely. Maybe you want to give your pets access depending on the time of day. Or you could lock the door after a cat returns from a night of carousing. (There’re loads of creative options out there; for a few more, see Top Ten Wonders of the Home Automation World below.)�Use Home Control To Live Greener�A home-control system can also help you to reduce your carbon footprint and use previous resources more efficiently. Here are six ways to get started:>> Rather than leaving your exterior lights on all day so your home isn’t dark when you get home, retrofit your light switches and use home-control software to turn them on when the sun sets.>> Conserve water by installing programmable sprinkler controllers that can adjust their irrigation schedules in response to weather conditions and forecasts.>> Create a vacation “scene” that turns your HVAC system off while you’re away. The system can also turn various lights on in the evening and off at night, using a randomized pattern that will fool prospective thieves into thinking the house is occupied.>> Install a programmable thermostat that turns your climate-control system off 30 minutes before you leave and 30 minutes before you’re scheduled to return home. Use your iPhone to remotely update the routine should your plans change.>> Reduce your electrical consumption and improve your media-room ambience by installing a dimmer that brings down the lights when you press Play on your remote control.>> Add an Insteon-enabled 220-volt control to your current high-voltage electrical appliances, such as a water heater (a notorious energy-waster), and conserve money and power by shutting them down during the day or when you’re away from home for extended periods.�Next Page: Become Master of All You Survey >> Security: Become Master of All You Survey�You install software updates to keep your Mac and iPhone secure. Let them return the favor by keeping tabs on your home while you're away.�Keep an iSight on Things�Mac has a built-in iSight--or almost any QuickTime-compatible camera attached--you’re one step away from a surveillance system. All you need is software like Security Spy ($50) or EvoCam ($30), and you’re in the counterespionage business. Each application records pictures and video to your Mac continuously, according to schedules you define, or when it detects motion in a camera’s field of view. Just launch the app, point your iSight where you expect snoops to sneak (like a doorway or maybe the desk holding your plans for world domination), then leave your computer running. When the camera picks up movement, the software can start recording, email you a photo of the suspicious event, or alert the Mac running your home automation system to trigger a larger security plan. If you’re more curious than concerned, both applications can upload pictures to an FTP site and serve video to the internet, letting you view your camera’s feed from a browser. You can even log in remotely and tweak your security camera’s settings.EvoCam's surveillance system indulges your counterespionage fantasies.An iSight or webcam is fine for a small room, but Security Spy and EvoCam can monitor and control multiple video sources simultaneously. If your need to know extends to several rooms or even outdoors, you’ll want to weave a larger web of spies... er, cameras.�Expand Your Horizons�Stepping up from a single-camera system doesn’t have to be difficult. The same software and principles apply; you’ll just add additional cameras, video servers, or network cameras to view and control it all from a central Mac. Video servers send footage from multiple cameras to your wired or wireless network. If your cameras are digital, other Macs running surveillance software can do the job of the server. But if you’re using analog cameras like Q-See’s night-vision-capable QSC48030 ($199.99), you’ll want a dedicated server like Axis’ 240Q ($499.99) to digitize the signals so they can be seen by your Mac.Monitor from afar with Axis's 214 PTZ camera.Network cameras have built-in web servers that can join networks without the need for extra gear. A wide range of network cameras is available for every budget, from Panasonic’s webcam-style, 802.11g-enabled BL-C131A ($299.95) to the Axis 214 PTZ ($1299.00), which wouldn’t look out of place in a villain’s lair (or on a department-store ceiling). These and many other network cameras also sport lenses that can remotely pan, tilt, or zoom in to give you a better view of the action.There are endless varieties of hardware to consider, but the good news is there’s plenty of gear out there to fit your needs. Both Security Spy and EvoCam’s sites offer lists of compatible equipment that make good starting points for building a home-surveillance network.�Sensor Yourself�Handy as video surveillance is, it probably won’t be a good fit for every room in your house. For places where cameras are impractical, obtrusive, or just plain weird, Insteon motion sensors and magnetic door switches can keep tabs on who goes there when you’ve gone out.SmartLabs Design’s battery-powered Wireless Motion/Occupancy Sensor ($34.99) installs almost anywhere to detect motion in a 110-degree arc at a range of 40 feet. When an intruder is discovered, the Mac running your Insteon system can send you an email, turn on lights, or release the hounds. Because these motion detectors work by sensing heat, you’ll want to install yours in places without extreme fluctuations in temperature. That includes areas near heating grates, fireplaces, or large windows that get lots of sun.SmartLabs' wireless motion sensor alerts you to intruders.If motion detectors won’t do the job, guard your perimeter with SmartLabs’ TriggerLinc Wireless Open/Close Sensor ($34.99). Half the sensor attaches to a door, and the other half installs beside it on the door frame. Opening the door breaks the magnetic contact between the halves, letting your network know a would-be 007 has entered the room or found the hidden compartment in your desk. Since the TriggerLinc is compact and wireless, it installs on just about anything that opens: windows, drawers, server closets, you name it. You’ll never wonder if the babysitter has raided your liquor cabinet again.�Unlock the Possibilities�Security isn’t just about keeping people out. It’s also about letting the right people in, and the internet can help. The web lets you access secure information... why can’t it open your front door? For a monthly fee of $12.99, that’s just what Schlage’s LiNK Starter Kit ($299) can do. Its lever lock (also available in a dead bolt model) replaces the one already installed in your door, and ten buttons above its traditional keyhole allow entry with a programmable access code. But the lock also sports a battery-powered transmitter that talks to the included Bridge, a base station that connects to the internet and creates a wireless network for other LiNK devices, like the lamp controller that rounds out the kit.Schlange's LiNK Starter Kit remotely opens your front door.Once you’re a LiNK subscriber, you can log in to Schlage’s site and control your lock from anywhere. Need a friend to check your house while you’re away? No problem--remotely program your lock with a custom access code. The in-laws arrived while you’re stuck at work? Just open the door for ’em (or don’t, we won’t judge). You can even use the free Schlage LiNK iPhone app to manage access while you’re on the go. If you’re worried about being locked out when the internet is down, Schlage claims its locks’ batteries will last up to three years... but keeping a spare key on hand never hurt anybody.�Put Professional Security a Touch Away�Schlage’s LiNK is one of several commercial packages that combine home security, automation, and the iPhone to monitor and control your home without fuss. Even if you’re not the DIY type, you can bring your peace of mind into this century.Commercial security companies offer plans and products designed to work together seamlessly. Products can include motion detectors, cameras, and other sensors run from a central control panel on a wall instead of your computer. While the basic idea is the same as a home-built system--devices monitor your house and warn you in case of trouble--commercial systems can offer integrated fire detection and alerts to personnel who will contact the authorities in an emergency. Plans cost anywhere from $30 to $50 a month (plus installation fees), but their features and simplicity may be worth the expense.For a monthly fee, commercial security companies can provide more than peace of mind.Alarm.com, CPI Security Systems, and Platinum Protection each offer free applications that let iPhone users control their security systems. These apps let you arm and disarm your system, monitor camera feeds, receive notifications when sensors detect something, and view a history of recent security events. Want to know what time your teenager really got home from his friend’s house? There’s an app for that.�Next Page: Just Stream It >> Entertainment: Just Stream It�Your entertainment wants to be set free... and you want it to be too. These four easy setups will help you get the most out of your music, movies, and TV.�Enjoy Your Music Everywhere�Setting up a streaming audio system for the first time is like that day when you switched to a DVR to watch TV--you’ll wonder how you ever enjoyed your tunes without it. Once all your music’s on a home network, you can listen to your songs from any computer or standalone music-playing device. Whether you’re unwinding, waking up in the morning, or broadcasting beats throughout your house for a party, you don’t have to fuss with issues like which Mac has which MP3 or where that blasted CD got to--all your music is where you want it to be.Mac fans typically choose between three major music-streaming systems: Apple AirPort Express ($99), Sonos hardware ($349 and up), or Logitech Squeezebox devices ($149 and up). Each system has its own infrastructure, including ways to control everything from an iPhone or iPod touch. And each one has benefits and drawbacks in certain situations.Apple's AirPort Express wirelessly connects your Mac to your stereo.As expected, Apple’s AirPort Express is the best match for iTunes… and little else. These little boxes connect to a small set of computer-style speakers or into a home stereo, so factor those costs into your budgeting. You’ll need one AirPort Express and speaker set for each room you want to play music in. An Apple TV ($229) can also do double duty, streaming music even when your TV is off.While AirPort Express scores with simplicity, there are a few drawbacks. One or more Macs will have to be left on to play music, and extra features that the other systems pack--such as alarms and online services beyond basic streaming radio--don’t work without additional software.Next up: the Logitech Squeezebox devices. They work well once set up, but they feel more complicated than the other choices. Their server software runs off one of your Macs, telling Squeezeboxes where to find your songs. Like the AirPort Express, you’ll have to have a Mac running to access home audio.Sonos Bundle--along with the Sonos app--turns your iPhone or iPod into a remote control.Unlike Apple’s option, Squeezebox devices can play back more internet choices, including Rhapsody and Napster subscriptions. And you won’t have to keep a Mac running when playing online sources--woot! Logitech also offers several Squeezebox devices, from a clock radio–style box with a built-in speaker to hardware that connects to an entertainment center. Consider the Squeezebox if you can sacrifice some of the AirPort Express’s simplicity for better internet features.Last but not least, Sonos rules high-end audio streaming because of the care put into its hardware and interfaces. And audiophiles can really hear the difference between a Sonos device and its competitors. Like Logitech, Sonos hardware comes in a few packages, some designed to attach to a home stereo, one with built-in speakers, and some that connect to speakers. Sonos devices lack an interface beyond volume/mute buttons, so you’ll typically control everything with the excellent standalone remote ($349) or iPhone app. Sonos’ internet streaming choices match the Squeezebox, but unlike either competitor, Sonos hardware can play music directly from a network hard drive, so you don’t need to keep a Mac running. But Sonos might K.O. your budget as much as it does its competitors. You can pick and choose which gear you want, but plan for roughly $500 or more per room. Yowza.�Share a Single iTunes Library with Multiple Macs�You’re probably thinking, wait… iTunes works well to share libraries and stream audio over a network. And if you’re happy with that method, there’s no harm in sticking with it. But iTunes sharing doesn’t let you sync music from any system to an iPod or compile ripped songs in a single location--and again, your main Mac needs to be left on for it to work. Fortunately, you can show your music who’s boss and let all of your Macs access a consolidated iTunes library.Before you begin, consider using TuneRanger ($29.99) to sync different libraries together into one master audio source. Then transfer that combined music folder to a network server or always-on Mac that everyone can reach. Launch iTunes on one Mac while holding Option, pick Choose Library, and navigate to the library file on your network.This time, the dreaded can't-find-library box is a good thing.On the other Macs, hold Option when launching iTunes, but make a new library on the local hard drive when prompted. On those systems, change the media folder location in the advanced iTunes preferences to point to the music shared on the network. Within the advanced iTunes preferences on all Macs, be sure to enable the checkbox to copy files to the media folder when adding to the library.Now install Syncopation ($24.95) on each Mac to keep the iTunes libraries synced. Check the setup documents for details, but be sure to click the option to Import Tracks Without Copying in the Advanced preferences.�Breathe Music into Old Macs and iPods�If you’ve got an old Mac sitting around, you can dust it off and turn it into an audio client. Translation: You’ll be able to control it from another computer, pushing songs over your network as if it were Squeezebox or AirPort Express hardware.You’ll never have to turn on--or even connect--a display, either. Try Airfoil on your host computer ($25) with Airfoil Speakers for Mac (free) on the old-Mac-turned-audio-client. You can even duplicate results on an iPhone or iPod touch with Airfoil Speakers for Touch (free).Stream MP3s and internet radio to your stereo with Softsqueeze.Even if you have no Squeezebox hardware, you can install the basic Squeezebox Server (free) software on your main computer to stream audio. Then add Softsqueeze (free) to your old networked Mac, and the Squeezebox software will treat it just like standalone hardware from Logitech.�Get Started on Streaming Video�Yes, your screen-viewing time can get better. Instead of sharing videos directly between various Macs, you can streamline your consumption of movies and TV by creating a central server that holds all your video. With this method, you’ll leave the server running instead of having to keep various Macs online. You’ll be better organized too.Don’t overthink the biggest piece of hardware in this process: the server. Just repurpose nearly any Mac sitting around. Even a five-year-old laptop or iMac will do the trick. Or for bonus points, turn an old PC into a Linux server.Once you scrounge up an old computer, consider its drives. For a moderate video collection, you’ll want about 60GB of free space. If you gobble down video like Wimpy takes to cheeseburgers, plan for 120GB or even more. Also aim for a speedy drive interface; essentially, just avoid connecting over original USB, which you might find on old systems. And be sure you’ve got a DVD drive if you’re going to transfer over movies. Check out this article for tips.Your network makes up the other biggest factor for streaming success. 100BASE-T is a must; if you have any old 10BASE-T devices between the server and clients, video will stutter. Ideally, consider gigabit (1000BASE-T) devices. If you must have a wireless client or server, get at least 802.11g or 802.11n Wi-Fi, and keep 802.11b devices--the original AirPort standard--off the network. In many situations, old devices slow down the network to maintain compatibility. That said, more than 10 years after Apple introduced AirPort, we still prefer an all-wired connection because it’s more reliable and faster than most wireless networks.Once you connect everything, you’ll just store all video files on the server and play them from client Macs or other devices. Again, iTunes provides the simplest way to manage everything: Run it on both systems, and use shared libraries to stream the video.iTunes can also help you get started with video streaming.But several other software options deliver fine alternatives. Bundled with OS X, Front Row’s big interface is ideal for watching shows across the room. Plex (free) and Boxee (free) are also built around long-distance interfaces and add more internet features than Apple’s software. Check out this article for even more tips, including additional TV-connected devices that can stream shows and directions to hack an AppleTV to run Boxee. Have fun!�Next Page: Top Ten Wonders of the Home Automation World >> Top Ten Wonders of the Home Automation World�You've seen home automation by the book--now check out home automation off the hook. These labors of love take the good life to a level even the Jetsons never imagined.�10. Grass Has a New Enemy� We’re all about using the right tool to make a job easier, especially when that job is mowing the lawn in the summer heat. Terry Creer must agree--his remote-controlled lawn mower grafts an electric lawn mower to the wheels of a motorized wheelchair operated with a hobby-store radio controller. Swapping out the wheelchair’s original joystick for a wireless receiver keeps the mow-bot on the right path, and a fail-safe mechanism kills the motor if the controller’s signal is ever lost. Total cost for the project was less than $500. Sipping a cold drink while the lawn mower does all the work? Priceless.�9. Tweets, Shoots, and Leaves�Want to make the world a greener place? The Botanicalls tweeting plant monitor lets you do just that, one plant at a time. It’s a $99.99 kit that, along with a soldering iron and a little patience, lets you build a leaf-shaped moisture sensor that you stick into a plant’s soil. Once installed in your plant’s pot, the Botanicalls runs on AC power and plugs into your router’s Ethernet port to tweet when your leafy friend is feeling a little dry. With Botanicalls, you can embrace the DIY spirit, expand your techie know-how, and keep the flora in your life happy. What could be better?�8. "Alcohol? Why, It's My Primary Function, Sir."�When you sense the need to party, Jamie Price’s Bar2D2 is definitely the droid you’re looking for. Built in eight months from plywood, polycarbonate, and a used electric scooter, Bar2 works the room by remote control, serving drinks wherever he’s needed. A beer elevator brings cold bottles to any partygoer’s reach, and six onboard mixers let Bar2 make a galaxy of cocktails with the push of a button. And when the music starts, his sound-activated neon lights help make the party fully armed and operational. Maybe the Empire would have been cooler about that whole rebellion thing with a few of these guys scooting around the Death Star.�7. Dryer Sheets and Washer Tweets�Getting clothes dirty is fun, but washing ’em is a drag. Who needs the stress of waiting for the spin cycle to end? That’s why we wish we had Ryan Rose’s tweeting washing machine. The limit switch installed on its timer lets a simple microcontroller know when the washer is on or off. Red LEDs added to the washer’s controls show when it’s waiting for a wash to start, and a green LED shows when a wash has begun. When the load is finished, the washer tweets an update and displays an alert on a wall-mounted screen. It’s the coolest thing to happen to cleanliness since the bubble bath!�6. The World Will Tweet a Path To Your Door� You might think a wireless doorbell would be convenient enough, but not Roo Reynolds. His tweeting doorbell transforms an everyday wireless doorbell and ringer into an internet-connected chatterbox that gets two alerts for the price of one. The doorbell works like any other, but the ringer mechanism--squeezed into an Altoids can carefully cut to expose the ringer’s wireless antenna--sports a tiny circuit board that’s attached by a USB cable to a nearby computer. When visitors drop by and ring the doorbell, the computer tweets a simultaneous alert. Now that’s a curiously refreshing idea!�5. Just the Cats, Ma'am� When the neighborhood critters started sneaking through Ioan Ghip’s cat door for free meals, he took matters into his own hands, DIY-style, to make a tweeting cat door. First he outfitted the collars of his cats Gus and Penny with RFID (radio frequency identification) tags. Then he added an RFID reader and computer-controlled servo to the cat door so it would recognize only his two cats--no squirrels, raccoons, or bears allowed. Now when the spare laptop that monitors the cat door detects the lucky kitties nearby, it opens the door and tweets an update, while a webcam snaps a shot of them coming or going. Say cheese, guys!�4. And We Thought Kernel Panics Were Scary� Who says all automated homes have to be convenient and relaxing? Not automation contractor Jeffrey Lehman. Years ago he teamed with Halloween Park, a haunted-house attraction in Strinestown, Pennsylvania, to turn the spook show into a fully interactive, living videogame. Fiendishly clever use of motion detectors and other sensors guides victi… er, visitors through 26 rooms of creepy interactive puzzles that must be solved to escape the park… alive! Doors creak, lights flicker, and the terrifying Dead Fred leaps out of nowhere--all in response to people’s actions. Amazing what you can do with the right gear, ingenuity, and a healthy desire to scare the crap out of folks.�3. "Incoming Romulan Ship! Fire Blu-ray!"� Maybe it’s the big screen, but doesn’t it seem natural to mix Star Trek with a home theater? Yet that’s only half of what’s so cool about Gary Reighn’s entertainment command station, The Bridge. Sure, it’s packed with a starfleet of gear: a video projector, media players, and X10-powered lights--all under remote control. But what makes The Bridge so appealing isn’t its slick final-frontier technology--it’s that it looks like a fun place to hang out, just like the original Enterprise. Gary didn’t forget the home when he set out to build himself the ultimate home entertainment center on a budget, and it sure looks like he got his money’s worth.�2. Now U Can Automate Cheezburger?� The problem: feeding Mathew Newton’s cats Frankie and Elmo while he’s away. The solution: the internet-controlled cat feeder. A cereal dispenser stores the cat food, and a motor turns a flap to drop food into a splitter that sends the kibble to each kitty’s bowl in roughly the same portions. Here’s the trick: The feeder is controlled by the port status lights in an old Ethernet switch. Remote commands from a browser activate the lights, and their signals tell the feeder when to let Frankie and Elmo get their nom-nom on. Wow. No one can say these cats don’t have a well-trained owner.�1. Push-Button Party Palace� Each Wonder uses home automation in cool, creative ways, but the sheer excess of Zack Anderson’s MIDAS--ahem… that’s a Multifunction In-Dorm Automation System--deserves special notice. Made from a mini ITX motherboard and a battery of X10-controlled sensors, appliances, and displays, MIDAS transforms the room with the tap of a touchscreen (or even voice commands). There’s a work mode for studying and a relax mode for chilling, but when it’s time to party, swatting a big red panic button dims the lights, draws shades that serve as projection screens, and kicks out the techno jams. Sound-activated strobes, laser lights, and a fog machine do the rest. Surveillance cameras and a fingerprint-scanning security system keep everything safe while Zack’s away, but we have to wonder--why leave? �
The Complete History of the Macworld Expo

For anyone who attended the very first Macworld San Francisco and then skipped the next 24, this year’s event might seem awfully similar to that very first show. Hot on the heels of the runaway success of the Mac and its own successful launch, Macworld magazine tapped event coordinator Peggy Kilburn in 1985 to develop a conference that “will bring (attendees) in contact with the people who best understand the far-reaching effects the Macintosh will have in business, schools and at home.” It was held in Feb. 21-23 and Steve Jobs didn’t even step foot in Brooks Hall, let alone address the crowd. Similarly, this year’s event won’t take place until February--abandoning its traditional January time slot held since 1986--and Jobs won’t be attending. But there’s something fitting about Macworld returning to its roots for its 25th anniversary. Before Steve turned it into his personal showcase and the Apple booth had to be draped in black curtains, Macworld was a place for fans and professionals to share ideas free from the prying eyes of PC users, where product announcements were welcome but not necessary, and the keynote was the least interesting part of the show. ��Macworld Expo the 1980s - The decade of the Mac Macworld Expo San Francisco 1985: When the doors closed on the first Macworld, which shared exhibit space with a boat show double-booked for the same weekend, more than 10,000 attendees had walked through its doors, and the bad taste from the Super Bowl XIX “Lemmings” ad was all but washed away. Hot items for the fledgling Macintosh included the Lotus Jazz office suite (but surprisingly, not Macintosh Office), MacPrompter for scrolling text, and a slew of video and imaging apps that leveraged the Mac’s powerful graphics capabilities. � Macworld Expo Boston 1985-86: While Apple kept a decidedly muted presence at the first two Macworld Boston Expos, the east-coast show quickly became cemented on the calendar of Apple fans and developers. With more than 500,000 Macs in circulation and the resignation of Steve Jobs fresh on their minds, attendees had more than enough to talk about at that first event, held Aug. 21-23, 1985, at the Bayside Exposition Center, and touted as a chance to see “all of the elements of the Macintosh Office. ... The 512K Macintosh, the LaserWriter, and AppleTalk, as well as Jazz from Lotus, are just a few of the products you’ll get to see.” �MWE SF 1986: After observing such a successful inaugural show, Apple CEO John Sculley--who reportedly credited Macworld for reinvigorating Apple after a disappointing end to 1984--took full advantage of the second annual expo, which expanded to the Civic Auditorium to accommodate larger crowds. While not quite worthy of Stevenote status, Apple’s less-than-charismatic leader unveiled the SCSI-equipped, 8MHz Macintosh Plus and pricey LaserWriter Plus during his keynote presentation. �MWE SF 1987: A heavy focus on desktop communications and networking brought the long-awaited AppleShare file server software and AppleTalk PC Card, and delivered effortless, cross-platform file sharing long before IBM developed its own solution. A major component of the floundering Macintosh Office, AppleShare survived long after Apple’s desktop publishing suite was sent to the junkyard. �MWE Boston 1987: Apple landed in Boston ready to show off HyperCard and script language HyperTalk, one of the first apps to utilize the hotlinking hypermedia concept that would become the cornerstone of the World Wide Web. Also making their debut were MultiFinder 5.0, the AppleFax modem and ImageWriter LQ.�MWE SF 1988: With some 350 exhibitors and 25,000 attendees, MacWorld kicked off its fourth annual San Francisco show with an emphasis on the Mac’s business capabilities. In his keynote speech, Sculley stressed Apple's commitment to networking and connectivity advancements, and introduced the zippy Laserwriter II family, with up to 8 pages per minute of printing power. � �MWE Boston 1988: Apple CEO John Sculley may have landed in Boston to show off the Apple Scanner, but the buzz on the trade floor was all about the Macintosh II, as developers showed off an array of drawing, writing and CAD tools to leverage the power of Apple’s newest Mac.�MWE SF 1989: Breaking a pattern of adding an “X” to Macs fitted with a Motorola 68030 processor (maybe Sculley didn’t want to announce the Mac SEx to a raucous convention crowd), Apple used its biggest stage to release the SE/30 upgrade, a Mac that would be as popular as it was long-lasting. Among the show favorites was the streamlined Claris MacWrite II, one of the last times a Claris product would be among the show favorites. �MWE Boston 1989: For the fifth anniversary of the Macworld Expo, Sculley opted to keep the anticipated Macintosh Portable (which would make its debut a month later, on Sept. 20) under wraps, and instead showcased the Mac’s educational possibilities with the Visual Almanac, an interactive multimedia demonstration kit for the classroom that utilized Apple’s groundbreaking HyperCard.�NEXT: Macworld Expo: The 1990's �Macworld Expo the 1990's - On the brink MWE SF 1990: The 40MHz Macintosh IIfx made a big splash at the first Macworld of the 90s, despite its six-figure price tag. One of the reasons for all that speed was the launch of a Mac-only graphics-editing program by a little company named Adobe, which generated quite a bit of interest on its own. � MWE Boston 1990: HyperCard 2.0 was all the rage at the subdued summer Macworld, but even Apple’s own booth had a hard time competing with the DTS’ dogcow buttons inscribed with her famous catchphrase, “Moof!” �MWE SF 1991: Developed to optimize the 68000 line of Macs, the slick, streamlined System 7 was the co-star of Macworld, sharing the limelight with Apple’s new multimedia app. Sculley’s keynote was its usual shade of dull, save the impressive QuickTime tour of Ben & Jerry’s Vermont factory, which roused the crowd from its slumber. Also unveiled were a series of networking products, including the Macintosh LC Ethernet card. �MWE Boston 1991: While PowerBook rumors were flying and many Mac users were getting their first glimpse at System 7, the trade floor was still buzzing about a bombshell announcement just weeks earlier. Industry rivals Apple and IBM (and Motorola) put aside their differences and entered into a unique partnership that would eventually produce the microchip that would power the Mac for more than a decade.� Macworld Expo Tokyo 1991-1992: Just because Apple didn’t bother to release any new products (although CEO John Sculley did cut the ribbon on opening day) doesn’t mean Macworld Tokyo had a hard time filling the Makuhari Messe convention center when it opened its doors on Feb. 13, 1991. A rabid overseas fanbase was eager to get their hands on the latest and greatest in Mac apps and accessories, and Apple embraced its new audience with open arms. MWE SF 1992: Continuing the theme of the prior year’s conference, Macworld 1992 featured hundreds of new applications using QuickTime and an astute prediction from Sculley: “I believe pervasive networking will be the driving force of the information industry during the 1990s.” The Mac may have been this crowd’s “ideal multimedia machine,” but an ex-Apple employee’s latest OS was making some noise up the road as the NeXTWORLD Expo opened its doors to those who wanted to think slightly differenter. �MWE Boston 1992: After a successful PowerBook launch the prior October, Apple used Macworld Boston to upgrade its best-selling model with more RAM and a lower price point, setting the stage for a series of dockable PowerBook Duos that would be released in the fall. MWE SF 1993: Held entirely at its now-permanent Moscone Center home, Sculley used his final Macworld San Francisco keynote to unveil a host of imaging products, including ColorSync, LaserWriter Pro workgroup printers, StyleWriter II personal printer, Apple Color Printer and Apple Color OneScanner. Making all those projects that much easier were the Apple Adjustable Keyboard and ADB Mouse II, Apple’s first teardrop-shaped clicker. � �MWE Boston 1993: The best product Steve Jobs didn’t have a hand in, Sculley finally rolled out the Newton MessagePad at Macworld Boston, more than a year after publicly demonstrating its prototype. Unlike anything on the market, Newton was a bold device with a brilliant interface that ought to have been as popular as the iPhone. Instead, only a few hundred thousand were sold over its four-and-a-half-year reign. �MWE Tokyo 1993: Apple’s first product launch outside the United States brought a slew of new hardware, including the Macintosh Color Classic, Macintosh LC III, Macintosh Centris 610 and 650, Macintosh Quadra 800, PowerBook 165c, and the LaserWriter Select 300 and 310 laser printers. All those new products paid off, as the expo attracted nearly 100,000 attendees in just its third year.� MWE SF 1994: With more than 70,000 attendees on hand to celebrate the 10th anniversary of the Mac, the sprawling Apple booth didn’t disappoint. Visitors were met with a slew of new products, including a walking tour of its online service, eWorld, along with the recently released Macintosh TV and Powerbook Duo 270c. But buzz on the floor was mostly surrounding the upcoming PowerPC transition, which promised faster, more powerful Macs for the next decade. �MWE Boston 1994: The critical, if not commercial, success of Newton brought some 70,000 attendees to the following year’s Macworld Boston, forcing Apple to set up its booth across the street from the World Trade Center. It was worth the trip, as new Power Macs showed off the capabilities of the first PowerPC chips and System 7.5 introduced users to Stickies, WindowShade and the Control Strip. �MWE Tokyo 1994: Instead of showing off OS 7.5 for umpteenth time or adding another PowerPC model to its Power Mac line, Apple took the wraps off the QuickTake 100 digital camera. Designed in association with Kodak, the QuickTake looked more like a pair of binoculars than a camera but made an instant splash with the expo crowd. Also introduced was Color StyleWriter printer, to make sure all those photos looked their best. � MWE SF 1995: As expected, the chip transition was in full swing, with PowerPC Power Macs drawing attention at the expo, but the most excitement centered around Power Computing, the first company to take advantage of Apple’s licensing program. �MWE Boston 1995: Trying to steal some of the thunder from the forthcoming Windows 95 release, Apple demoed Copland in all its buggy, crashy glory on brand-new AppleVision displays. Be thankful it failed; if not, Steve might never have come back. �MWE Tokyo 1995: Apple welcomed a new clone manufacturer to its ranks, Japan-based Pioneer Electronic, and proudly took the wraps off the active-matrix PowerBook 5300c, which thankfully didn’t explode on the stage. The same can’t be said about the Singapore plant that was manufacturing them. MWE SF 1996: Sinking revenue and executive board shake-ups cast a dark shadow over Macworld’s 12th annual event, which saw a continued push away from Apple’s proprietary platform with the release of the PC compatibility card, capable of turning any Power Mac into a dual micro-processor system capable of running Windows 95. �MWE Boston 1996: The first U.S. keynote by CEO Gil Amelio made some attendees long for John Sculley, but the 20 percent across-the-board price cut on the Performa line was certainly welcome, as was the Performa 6400’s new InstaTower case. Before dousing the Copland project with a giant bucket of cold water, Gil got the crowd riled up by declaring Apple was “transitioning from a dialogue that has centered on survival to a dialogue that’s going to center on excitement.” We think the excitement he was referring to had something to do with the imminent launch of the first issue of MacAddict magazine. That, or the return of Steve Jobs, we’re not sure.� �MWE Tokyo 1996: CEO Gil Amelio announced the fruits of its partnership with Bandai in the form of a gaming console based on Apple’s Pippin technology. Officially called Pippin Atmark, the device was supposed to combine the best parts of each company into a super-computer-video-game-machine, and if you had stopped by Apple’s booth, it certainly seemed that way. Sadly, we know how the story ended. � MWE SF 1997: Steve Jobs’ first appearance on a Macworld stage was preceded by a lengthy, rambling Gil Amelio, whose three-hour, teleprompter-plagued speech may have inspired Jobs to take over speaking duties. Amelio was supposed to rev up the crowd by showing the stunning Twentieth Anniversary Mac and outlining Apple’s NeXT-based OS strategy, but botched the whole thing up, effectively ruining Steve’s big moment. �� MWE Boston 1997: As late as July 2, Amelio was planning to deliver the keynote address at Macworld Boston, so when he was abruptly forced out July 5, all eyes turned to the new kid on the block. The excitement was palpable when the lights finally dimmed, and when Steve stepped out on stage to a 30-second standing ovation, a new era in Apple had clearly begun. And then he announced a partnership with Microsoft, drawing boos. �MWE Tokyo 1997: Before Steve killed the project later in the year, Apple teamed with Fujifim for its last attempt at a digital camera, the QuickTake 200, which used removable cards to store pictures but was lost in a sea of cheaper, smaller entries. Also introduced at the show were the Power Macintosh 4400, 7300, 8600 and 9600, and the Powerbook 3400c, which immediately assumed the short-lived position of the world’s fastest laptop. MWE SF 1998: Just months before the iMac would turn the industry on its head, iCEO Steve’s first full Macworld San Francisco keynote brought no new products, but still had the crowd in awe with a surprise “one more thing” announcement: Apple’s profitable again. � �Macworld Expo New York 1998: Making the move south to the Big Apple could have been disastrous for Macworld, but diehard Mac fans would have jumped a motorcycle onto a speeding train to catch a glimpse of the iMac. Attendance dipped noticeably from the prior year’s Boston show, but enough shows up to give Macworld East a permanent new home in New York City’s Jacob K. Javits Convention Center.�MWE Tokyo 1998: The Macworld Tokyo crowd cheered politely for the debut of the first Japanese-language Think Different ad, but went absolutely wild when Steve Jobs appeared on stage (via a taped message). He didn’t show off any new products, but assured the audience that Apple wouldn’t be leaving them out of their new OS strategy: “Apple is committed to having the best kanji (Chinese characters) systems in the world, and we're pouring even more into R&D toward that end.” MWE SF 1999: A rainbow of iMacs greeted visitors to Apple’s booth, but all eyes were on “the world’s most open-minded personal computer,” a sleek tower dressed in blue and white with a hinged door for easy access to its G3 processor. And the color-coordinated Apple Studio Displays weren’t too shabby either. �MWE New York 1999: Say hello to the iBook. But first, say hello to Noah Wyle, star of “Pirates of Silicon Valley,” who fooled the crowd momentarily with his nearly-spot-on Steve Jobs impersonation (though he forgot to unscrew the cap to his water bottle). After a demo of the imminent OS 9, the real Steve unveiled Apple’s newest laptop, a candy-colored clamshell book that had a handle and looked strangely like a potty seat.� MWE Tokyo 1999: Steve’s first keynote at Macworld Toyko was basically a rewrite of January’s Macworld San Francisco presentation, with the exception of an untimely crash of the Power Mac G3 during Microsoft’s Internet Explorer demo. But all anyone really cared about were iMacs. �NEXT: Macworld Expo: The 2000's �Macworld Expo the 2000's - Apple's return MWE SF 2000: With the renaissance in full swing, Steve announced Apple’s next-generation operating system in earnest at the first Macworld of the new millennium. With “state-of-the-art plumbing,” “killer graphics” and a 12-month, “gentle migration,” Steve introduced the masses to the blue-tinged world of Aqua of the Dock and kept his promise: A public beta was in our hands by September. � MWE New York 2000: Indigo, Ruby, Sage and Snow iMacs, dual-processor Power Macs, optical mice, translucent keyboards, iMovie 2, and 15-, 17- and 22-inch displays. None stood a chance against the star-crossed star of the show, the jaw-dropping Power Mac G4 Cube. Everyone wanted to take one home, but strangely, few people actually did. �MWE Tokyo 2000: After an quiet debut in 1999, Steve pulled out all the stops in 2000, unveiling brand-new portables and Power Macs, including the iBook Special Edition and Pismo PowerBook. Steve also made good on his ’98 vow to include the highest-quality Japanese fonts in OS X. � MWE SF 2001: One of Jobs’ shining moments (even by his standards), the 2001 Stevenote featured a shipping date for Mac OS X, two more pieces of the digital hub (iDVD and iTunes), SuperDrive-equipped graphite Power Mac G4s, and the piece de resistance, the “mega-wide,” one-inch thick Titanium Power Mac G4. Suddenly, all was right-side up with the world (including the Apple logo on the case). �MWE New York 2001: A preview of Mac OS X Puma (and a few lengthy third-party demos) brought scarcely any new features, but faster iMacs and Quicksilver Power Macs promised an all-around zippier experience.� MWE Tokyo 2001: The final aesthetic flourish for the iMac brought the trippy Flower Power and Blue Dalmatian patterns and added CD-RW drives to accompany iTunes 1.1 Joining the art-deco all-in-ones were new Power Mac G4 Cubes, which also added the elusive CD-RW drives. MWE SF 2002: A 14-inch iBook joined the wildly popular 12-inch “ice-book” family and iPhoto rounded out Apple’s digital hub vision, but the show-stopper was the flat-panel iMac G4, an overdue update that was well worth the wait. Part-computer, part-sculpture, the “Sunflower” iMac firmly cemented the Stevenote as the greatest show on earth. �MWE New York 2002: A notably lackluster presentation eliminated Apple’s free e-mail in favor of a paid service and delivered a rehash of the Jaguar demo Steve gave two months earlier at WWDC. No killer new products to speak of, but iSync, iCal and iTunes 3 made their debut, along with solid-state iPods (with Windows support) and 17-inch iMacs, but attendees couldn’t help but notice the spring was missing from Steve’s step.�MWE Tokyo 2002: Steve crammed another 5 gigabytes into the diminutive iPod music player as the Macworld Tokyo expo was moved to the more spacious Big Sight convention center for Apple’s last overseas splash. Turned out the switch was prophetic, as Steve took the wraps off the stunning 23-inch Cinema HD display, Apple’s largest to date. � MWE SF 2003: Final Cut Express, Airport Extreme, iLife, Keynote and Safari would have been enough for most company’s trade shows, but not Apple. After nearly two hours of nonstop announcements, Steve saved the best for last: The largest (17-inch) and smallest (12-inch) PowerBooks ever, dressed to the nines in classy aluminum. �MWE New York 2003: After Steve bailed on his annual keynote to protest IDG’s plan to move to the expo back to Boston the following year, the show, now known as Macworld CreativePro Conference & Expo, found itself in a tailspin. Apple fulfilled its commitment to exhibit--and even announced the availability of Soundtrack as a standalone product--but the thrill was most definitely gone.�MWE Tokyo 2003: On the heels of the east-coast shake-up, Apple abruptly pulled out of the Japan show, too, and IDG cancelled the event altogether. MWE SF 2004: A somewhat disappointing keynote delivered Garageband and way too much John Mayer, but still finished on a high note as Steve unveiled the product no one knew they needed: a smaller iPod in a rainbow of flavors. �MWE Boston 2004-2005: A pair of intimate Boston expos closed the book on Macworld East for good, as IDG vowed to focus its efforts on the sole remaining show in San Francisco. MWE SF 2005: Also known as the keynote that brought down ThinkSecret, Steve took to the Moscone stage in 1995 looking to capitalize on all the attention Apple was getting. Along with a new iLife and a surprise successor to the defunct AppleWorks, two low-priced products sought to dispel the notion of Apple as a high-priced niche company: the $99 iPod shuffle and $499 Mac mini. MWE SF 2006: Apple kicked off the Intel transition by fitting its two most popular Macs with Core Duo processors. Little was changed from the new iMac aside from its new brain, but the PowerBook underwent a series of tweaks and refinements, including the retirement of its famous name “because we’re kind of done with Power and we want Mac in the name of our products.” �� MWE SF 2007: The last great Macworld keynote ever. Nuff said. MWE SF 2008: With the near-impossible task of following the launch of the iPhone, Steve took the stage for his last Macworld San Francisco keynote with a bag full of assorted treats--cheaper Apple TVs, iTunes movie rentals, iPod touch and iPhone software updates, Time Capsule--and one big trick. Steve’s lasting image as the master of Macworld ceremonies: sliding the Macbook Air out its plain manila envelope. MWE SF 2009: Apple’s final Macworld appearance was preceded by letter from Steve explaining his “nutritional problem” and “decision to have Phil deliver the Macworld keynote,” so attendees were prepared for a lackluster event. Apple surprised some with the new 8-hour, 17-inch Mac Book Pro, iLife ’09 and iWork ’09, but it just wasn’t the same without the man who made it all happen. � Macworld Expo elsewhere Building off the success of U.S. shows, a number of expos around the globe tried to capitalize on the Macworld name, to limited success: 1989: Macworld Canada 1991: Macworld Mexico, Hong Kong, Stockholm and New Zealand 1992: Macworld Barcelona, Paris (cancelled due to popularity of Apple Expo) 1994: Macworld Expo Summit (Washington, D.C.) 1996: Macworld Taiwan 2004: Macworld UK 2005: Macworld on Tour (only schedule date, in Kissimmee, Fla., cancelled) �
★ BlackBerry vs. iPhone

1: Wherein Neither ‘RIM’ Nor ‘BlackBerry’ Are Even Mentioned, but Rather the Stage Is Set for Showing Why They Might Be Seriously Screwed Along the lines of can’t-really-be-answered-but-gosh-they’re-fun-to-ponder questions like, say, “Who’d win in a fight, Batman or Spider-Man?” or “Star Destroyer vs. U.S.S. Enterprise?”,1 here’s one regarding the iPhone: What historical Mac is a current iPhone most analogous to, spec-wise? I.e, complete this sentence: “An iPhone is like having a tiny ____ in your pocket?” Now of course the comparison can’t be precise. Different software, different use cases, different purposes. But there’s no denying that an iPhone is a computer. And unless you’re really young, it’s faster — a lot faster — than the computers you owned not so long ago. So, seriously, stop here for a moment and think about it. My first answer, pulled simply from recollection of how fast machines felt to use, was the original iMac. But that machine — announced 10 years ago this week — had a 233 MHz G3 and, by default, a paltry 32 MB of RAM. Apple has never officially released the CPU specs of the iPhone, but Craig Hockenberry poked around with undocumented system APIs which indicated the iPhone’s CPU runs at 400 MHz with a bus speed of 100 MHz, and that there’s 128 MB of RAM. As we all recall from the PowerPC era, MHz is not a precise metric for comparing the performance of CPUs across different architectures; I wouldn’t be surprised in the least to find out that a 400 MHz PowerPC G3 is a faster chip than the 400 MHz ARMwhatever that’s in the iPhone, if only because of the power constraints. But, still, it’s something. So, my answer to the question: the original “Pismo” G3 PowerBook. The numbers match up pretty closely: 400 MHz CPU, 100 MHz bus speed, 64 MB of RAM. (The higher-end Pismo had a 500 MHz CPU and 128 MB of RAM.) Even storage sizes are similar: hard drive options for the Pismo were 6, 12, or 18 GB. Another possible answer: the original blue-and-white Power Mac G3 — again, 400 MHz CPU, 100 MHz bus speed, 64-128 MB of RAM, and 6-12 GB hard drives. Think about that — in just nine years, the specs that then described Apple’s top-of-the-line desktop computer now describe their phone. One thing that makes this comparison hard is that there’s not much software in common. You can’t use most of the real-world tasks commonly used for ballpark benchmarking, like, say, Photoshop image processing or ripping MP3s from AIFFs, because the iPhone doesn’t do them. But there is one processor intensive task we can compare: web page rendering. In the early days of the web, it took a while for even moderately large web pages to render in a browser, even when you were loading them from HTML files right on your hard drive. If you were to plop yourself down in front of one of these vintage 1999-2000 Macs for an afternoon of web browsing, even with a decent Ethernet connection to the Internet you’d find the experience pretty damn slow by current standards. For all the incessant chatter about the demand for and purported certainty of 3G wireless networking in the next generation of iPhone hardware, the truth is that current iPhones are held back, web-surfing-wise, by more than just the speed of EDGE (which admittedly, is indeed pretty slow). Recall this video pitting a 3G Nokia E61i against an iPhone on EDGE — total rendering time was more or less the same, and in a few cases, the iPhone came out ahead. You can see that browsing speed — which is what matters — depends on more than just networking speed simply by comparing how long it takes to render a web page on the iPhone using Wi-Fi: a lot longer than it takes to load the same page in using Safari on a Mac. For example, it takes about two or three seconds for Safari to load the Daring Fireball home page on my new MacBook Pro. Using the same Wi-Fi network, it takes my iPhone about 15 seconds. (Using EDGE, it takes about 60 seconds to completely load, although you can start reading much sooner than that.) Point being that even if 3G wireless networking were as fast as Wi-Fi — which it’s not — browsing on an iPhone would still be pretty slow compared to browsing on a modern desktop or laptop. If you frequently use Wi-Fi on your iPhone, a faster processor in the next-generation hardware would make a bigger difference to the overall experience than faster phone-carrier networking. And so here’s the point I’m driving at. If a 2007 iPhone is loosely equivalent in terms of computing power to a 2000 PowerBook or 1999 Power Mac, that puts the spread at around seven or eight years. Extrapolate forward, and it’s therefore not at all unreasonable to think that a 2014 iPhone will pack the computing power of today’s MacBook Pro. Or, nearer term, that an iPhone introduced two years from now might pack the punch of a 2003 Aluminum PowerBook G4 — quite a difference from the Pismo. Even if your estimate of the iPhone’s equivalent-horsepower Mac is further back in time than mine, there’s no denying that Moore’s Law applies to handhelds, too. Eventually there will be a computer that fits in your pocket that is more powerful than today’s Mac Pros. But the path from here to there is riddled with difficult engineering problems — heat dissipation, battery life, and OS integration chief among them. There is marketing. There most certainly is design. But at the core of this market — by which I mean the market for handheld multitasking web-surfing networked-everywhere “phones” which are really computers — is engineering. Apple is the best handheld computer engineering company in the world today, hands down. They’re also the best handheld computer user experience design company. And they’re not sharing. 2: Why RIM Is Screwed When the iPhone was announced, I saw Apple as staking out ground far afield from the territory RIM occupies with the BlackBerry. Last year, I didn’t see Apple implementing Exchange support in the iPhone OS, and clearly that was, well, completely wrong. The “enterprise” features Apple has announced for the imminent 2.0 release of the iPhone OS — remote wipe, push email, automatic calendar and contact synching — pretty much encompass every single feature that’s been held up as a reason the iPhone wouldn’t sell to enterprise users. It remains to be seen how well these new iPhone features will actually work, but if the answer is “as well as promised”, and if the iPhone’s Mail app is improved in ways targeting people who receive a high number of messages, it’s hard to see a single software advantage in the BlackBerry’s favor. Which leaves hardware, which leaves the keyboard. Two Sundays ago, the New York Times ran a lengthy business-section piece by Brad Stone, titled “BlackBerry’s Quest: Fend Off the iPhone”. Regarding the upcoming BlackBerry 9000, the focus turned to the keyboard: Photographs of the device, leaked to gadget news sites, also indicate that the new BlackBerry will have elegant curves suggestive of the iPhone. It will also have a physical keyboard like previous R.I.M. devices, as opposed to the glass touch screen found on the iPhone. There’s a reason that R.I.M. is averse to the iPhone’s glass pad. “I couldn’t type on it and I still can’t type on it, and a lot of my friends can’t type on it,�? says Mike Lazaridis, R.I.M.’s co-chief executive and technological visionary. “It’s hard to type on a piece of glass.�? Mr. Lazaridis thinks that e-mail-dependent BlackBerry owners demand the reliability and tactile feedback of a keyboard. But, despite his critique of the iPhone, he does not dismiss the possibility that R.I.M. may itself one day sell a touch-screen phone, aimed specifically at consumers without the e-mail demands of BlackBerry’s core users. Translation: “We’ll emphasize the physical keyboard as a differentiating factor as long as it seems to work, at which point we’ll try a touch-screen keyboard too.” The only other angle RIM seems to be hanging its hat on is “security”: RIM is also betting on security, which hinges on the fact that its handsets and e-mail systems are relatively impervious to hackers. Mr. Lazaridis predicts that corporations will not give iPhones to their workers because they have already proved vulnerable to hackers eager to pry iPhones off AT&T’s system and make them work on other wireless networks. “It’s not that simple for an I.T. manager to give up security,�? he said. The idea that iPhone carrier unlocking is a “security problem” is a conflation between what an attacker can do to your phone, against your will and/or unbeknownst to you, versus what a phone’s owner can do to their own phone. It’s not like these “hackers” are attacking happy AT&T-subscribed iPhone owners and switching them over to Sprint against their will. To understand why Apple is making a concerted effort to appeal to BlackBerry users, consider an analogy to the board game Risk. RIM has a large army (read: users), but they’re all massed together in one spot on the map. They care about email, they care about exactly the sort of enterprise features Apple has announced for the iPhone, and they are known to be willing to pay several hundred dollars for a handset. A lucrative target that can be attacked all at once. And the BlackBerry is weakest where the iPhone is strongest: web browsing, music, and video. Compare and contrast with, say, a software platform like Windows Mobile, or a hardware maker like Nokia — their users are spread across a wide variety of phones and platforms. It was far easier to turn the iPhone into something almost every BlackBerry customer might at least consider than it would have been to make a lineup of iPhones that appeal to every Nokia customer. RIM doesn’t really have any lock-in other than user habits. The BlackBerry gimmick is that it works with the email system your company bought from Microsoft. Replace a BlackBerry with an iPhone (2.0) and the messages, contacts, and calendar events that sync over the network will be the same ones on the BlackBerry you just tossed into a desk drawer. In broad terms, BlackBerrys are optimized first for email; the iPhone for the web. What’s more important, an email client or a web browser? For most people, and perhaps even most current BlackBerry users, the answer is clearly the web. Many people in fact read their email entirely through the web. Unless you’re Richard Stallman, you probably don’t read the web through your email client. The iPhone would be a credible, useful device with just two apps: Phone and Safari. But it doesn’t just have those two apps. It has a slew, and they’re all better on the iPhone than the BlackBerry and the difference with regard to anything other than email is only going to get more stark once the iTunes App Store opens its doors. If nothing else, consider games, games, and games. As I wrote when the iPhone’s upcoming enterprise features were announced, the iPhone can do more BlackBerry-ish things than the BlackBerry can do iPhone-ish things. Apple doesn’t wait for someone else to knock one of their hit products off its throne or slowly run it into the ground (cf. the Motorola Razr) — they do it themselves. For six years pundits have been declaring that competitors would “soon” catch up to the iPod, but the iPod has never been a static target — over the same six years Apple has released significant new iPods every year. There are no signs that RIM has the engineering chops on either side of the ball — hardware or software — to compete with where the iPhone is now, let alone where it’s going to be. We know that Apple has an OS that can scale to take advantage of faster (and multi-core) processors, because OS X is doing that already. If a two-years-away 2010 iPhone might be like having a 2003 PowerBook G4 in your pocket, for RIM’s sake a 2010 BlackBerry had better be something more than a BlackBerry with a brighter screen. Correct answers: Batman, Star Destroyer.�↩
Ask TUAW: Firewall settings, Snow Leopard faxing, MacBook battery life, and more

Filed under: Features, Troubleshooting, Ask TUAWWelcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we've got questions about firewall settings, SSDs, MacBook battery life, faxing in Snow Leopard, and much more. As always, your suggestions and questions are welcome. Leave your questions for next week in the comments section at the end of this post. When asking a question, please include which machine you're using and what version of Mac OS X is installed on it (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify), or if it's an iPhone-related question, which iPhone version and OS version you have.Benjamin asks I've just upgraded my 2006 MacBook Pro to Snow Leopard, and I'm unimpressed. When I log in, it always asks if I want to allow incoming connections for EyeConnect, and the same again when I start Vuze. The way the new Expos� scales all windows to the same size is awful, too. How can I make the Firewall remember my decisions, and is it possible to revert to the original Expos�? You're not the only one who likes the old Expos� behavior, but I'm afraid I'm not aware of any way to switch back. However, on your second question I can provide some help. Go to the Firewall tab of the Security Preference Pane. Assuming the Firewall is on, click on the Advanced button. This will take you to a sheet where you can manually add applications as well as select the firewall's behavior for them. Sean asks I'm looking to get an SSD to go alongside the hard drive in my late 2008 unibody Macbook Pro (I'll be using the Optibay and replacing my optical drive). I want it to hold my operating systems (osx 10.6/win7, bootcamp is really important) and games while the existing hard drive will hold everything else. I'm looking for something under $200 (or maaaybe just a little bit above, only if it's real worth it) and have noticed that with that price point I'll probably be getting a 64gb drive. There are so many different drives and I've heard so many horror/success stories that I don't know which drive to pick. Any suggestions? Most of the buzz I've picked up is that the Intel X25 is the gold-standard at the moment; however, it remains a pricey choice. Accordingly, you might want to have a look at the Kingston SSDNow series. You can get a 64GB Kingston in the $150 range. Check out this roundup at Laptop Magazine and this Ask Engadget for lots of discussion and suggestions. Nikoooo asks I have bought a MacBook Pro 17 inches unibody in July last year. It's, so far, the best Mac I ever owned. Unfortunately, the battery does last as much as I would have liked. According to Apple, the battery should last 8 hours. Surely this is an exaggerated value... and I would be fine with, say, 5 hours or so. But my battery does not last more than 3 hours, with minimum screen brightness and wifi on. Is there any software that could help me monitor my battery consumption? Are there some specific settings, that I am missing, that would help me get the infamous Apple's 8 hours? Power usage is always a tricky thing, but I do have some suggestions. For one, go into your Energy Preference Pane and choose the "Better battery life" option under Graphics. This will cause your MacBook to use integrated graphics rather than the discrete graphics chip (and thus trade 3D performance for battery life). Frankly, though, 3 hours sounds low, so you should probably be looking for any background processes or applications that may be sucking down processor cycles. Have a look at the Activity Monitor and sort by % CPU to see if there's anything suspicious. There is an application that might be of some help: Sleep Monitor 2 (€20). It will give you some idea of when your battery is being drained the fastest (though it won't actually tell you what's doing it). Nonetheless, it might be helpful in narrowing down what might have been going on at periods of highest power usage. Finally, you might also want to have a look at coconutBattery which will report on the condition of your battery itself. stef asks I am a student in high school and in some classes we have to draw little diagrams for our notes, mainly in chemistry, and i was wondering if there was a plugin/add-on/program that i could use to temporarily convert my trackpad into a 1:1 simple diagram drawer to insert simple line drawings into notes. i know i could use a number of simple drawing programs but i would rather not have to hold down the trackpad while trying to draw. I am using a 13" mbp running snow leopard. We recently covered something that might do the trick for you. Inklet ($24.95) turns your trackpad into a mini graphics tablet. For maximum precision you'll also want to get the accompanying stylus. Heimbachae asks A friend of mine recently bought a Mac mini (2.26GHz) and she is having a problem hooking it up to her HDTV. It's hooked up currently by mini dvi to hdmi and her max output is 1080i. When she clicks that it enlarges it too far so that she can't see her Menu bar when it's on 1080i, but when it's on 720p there is a black box around and it doesn't fill the entire screen. Is there any way to get this to fill her screen without distorting the image? This should not be a problem; in fact, the Display Preferences should even have some TV specific options including an Overscan mode that you can try (look in the Options tab of the Displays Preference Pane). Frankly, though, you should not have to use Overscan on a modern HDTV. So if the HDTV is actually a 1080p panel and you're using the 1920x1080 resolution my guess is that the problem may be on the TV side. Make sure the TV is in "just scan" (or similar) mode; you should be able to toggle between different video modes on the TV itself, so try going through them to see if that helps. DMoney asks I'm running Snow Leopard on a black MacBook. Is it possible to send faxes from Snow Leopard? Free would be nice, but I'm willing to pay for the software. Now that Apple has discontinued the USB Modem for Mac (although you may still be able to find it online, and USR sells a similar device), your best bet may be to send faxes from Snow Leopard via a multifunction printer/scanner that includes faxing (as described in this Apple Support Doc). However, this is limited to certain devices and if you don't already have one of those it probably won't do you much good. My recommendation would probably be to use an Internet fax service that allows you to upload a PDF to a Web site and have it sent to a fax machine. There are a variety of such services out there, but I can't really offer any first-hand experience. betaboy78 asks Is there an app for the Mac that will let me connect to my iMac over the internet and sync my iPhone while it is connected to my MacBook Pro? I know this may seem weird, but on more than one occasion, I have been traveling and my iPhone has crashed and had to be restored, or swapped out, and I had to wait to get home (sometimes a week or more later) to restore it. If I could just hook my iPhone up to my MacBook Pro, yet sync over the net to my iMac, life would be great. I don't believe what you describe is possible. However, I do have some suggestions for the next time this happens. You could go ahead and reset your iPhone and sync it to your MacBook. Of course, this won't help that much if your MacBook doesn't contain the information that you want to sync. For contacts and calendar information you could have your MacBook and iMac sync over the Internet either with MobileMe ($99/year) or for free with Google. Unfortunately, your media and apps won't be as easy. You could keep some media and apps on your MacBook (with iTunes Home Sharing, for instance) and, by the way, apps can be re-downloaded from the App Store for free. Once you get back home you can just then restore to the iMac. This is not an ideal solution, perhaps, but it should be enough to keep you going for the duration of the trip.TUAWAsk TUAW: Firewall settings, Snow Leopard faxing, MacBook battery life, and more originally appeared on The Unofficial Apple Weblog (TUAW) on Thu, 14 Jan 2010 10:00:00 EST. Please see our terms for use of feeds.Read�|�Permalink�|�Email this�|�Comments Apple - Mac OS X - Operating system - IPhone - Mac mini
Hot Future Tech Coming to Your Mac, iPhone and iPad

Some seriously cutting-edge tech is cresting the horizon, ready to take your Apple devices and other gear to the next level of awesome. We’ve searched out the breakthroughs on the verge of becoming reality to discover how Macs, iDevices, and other tech are about to become even more impressive.�Illustrations by ArtBombersIf you’re a regular reader of Mac|Life, you know that every January we look at the fanciful future of Apple, ranging from the prototype cars to the VR goggles that might emerge from Cupertino one not-so-soon day. This is not that story. This story is about real tech that genuinely works--it’s visible on the horizon, and it could be in your Apple gear in a year or three. Think of this story as a preview of the near future.Of course, we can’t say for sure that all this technology will end up in future products (we’re good, but we’re not psychic). Some of it may never leave the lab. What you can rely on is that old standards will hit their technical limits, and progress will march on. But for a reasonable-guess preview of how Macs, iPhones, iPads, iPods, and other tech will grow, evolve, and improve in the coming years, continue reading.�The Display's the Thing�Since the original Macintosh, our screens have been passive windodws into Apple's machines. That's about to change.�3D in Your Home�Three-dimensional TV has been a glimmer in the eye of television and movie studios since House of Wax and other 3D features first popped out at audiences in the 1950s. But the gimmick never caught on, thanks in large part to clunky technology that sacrificed picture quality. As James Cameron would be happy to explain to you, times and tech have changed, and in 2010, 3D is making the jump from the big screen into our homes…and hands.Despite technological advances, the principles behind 3D haven’t changed much in 60 years. When a 3D image is displayed, two pictures of the same scene taken from different perspectives are shown. Those spiffy glasses make sure each is sent to only one eye, then our brain combines the two images into one, complete with the illusion of depth. A more mysterious part of the brain is responsible for deciding if it’s worth paying 10 bucks for popcorn at the multiplex.But really, we can’t picture Steve wearing those dorky glasses at the introduction of the iMac 3D (but when we do, it always puts us in a good mood). Simplicity is Apple’s mantra, and what’s simpler than 3D screens that do the filtering for you, providing a 3D picture while eliminating the need for special eyewear? Such screens--called autostereoscopic displays--exist today. Some are peppered by tiny lenses that direct images to each eye; others use a layer of fine slits to split the display’s light in two. One of these technologies is about to get a boost from Apple’s biggest mobile-gaming rival, Nintendo. Announced this March and due for release in spring 2011, the Nintendo 3DS will be nothing less than a shot from the House That Mario Built across Cupertino’s bow. This next-gen upgrade to the popular DS handheld will sport sophisticated dual touchscreens, motion control, and--mamma mia!--autostereoscopic 3D.Competition is another Apple mantra, and it’s no secret that Apple sees games as a big part of the success of its Multi Touch devices. Steve won’t sit still if competitors like Nintendo can gain an advantage that draws gamers away from Apple and back to the Mushroom Kingdom. If Cupertino can improve on the 3D experience offered by Nintendo’s next handheld, you can bet that App Store games--and maybe even the iPhone and iPad OS--will enter the third dimension too.�OLEDs...So Pretty!�Today we watch videos everywhere from the living room to the hotel room on our HD TVs, MacBooks, and iPads. As great as those devices are, couldn’t they all stand to have even thinner, brighter, and more energy efficient screens? Trick question--of course they could. The good news is they will, thanks to OLEDs, an acronym for organic light-emitting diodes.OLED screens aren’t grass-fed, free-range displays sold at Whole Foods, but they do use organic material (that is, material derived from the element carbon) to produce a picture. Unlike traditional LCD screens that require power-hogging backlights to project their images, OLEDs generate their own light when electricity passes through the organic polymers sandwiched between layers of film in the display. Because those layers are only about 500 nanometers thick (that’s even skinnier than a human hair) and don’t require much else besides a power source to work, OLED screens can be dramatically slimmer and lighter than conventional displays now on the market.Better still, large OLED displays are relatively easier to make than LCDs, and their gorgeous picture makes your spiffy plasma TV look like a 1950s Zenith. That’s because there’s no need to grow sheets of fragile crystals. Instead, organic molecules are sprayed onto film in a process much like inkjet printing, and that film can be transparent, flexible, or even foldable. An OLED screen’s flexibility and toughness make it suitable for use in a wide range of gadgets, most of which haven’t been invented yet. From giant HDTVs and miniaturized smartphones to futuristic heads-up displays in cars, OLEDs can potentially be incorporated into almost anything--potentially even woven into clothing. And because of their brightness, vibrant colors, and wide viewing angles, you’ll always look great in your 720p iSweatshirt Pro.But don’t camp out in front of your local Apple Store for certified-organic MacBooks or casual wear just yet. While OLED screens are popping up in more and more devices (perhaps most famously in Google’s Nexus One smartphone), the technology’s best days are yet to come. Manufacturing OLED screens is still an expensive proposition, leading to high prices and tepid consumer interest. But as OLED’s momentum builds and costs drop, expect to see a gradual shift in the computer and electronics world away from LCDs, much like the transition that phased out bulky, inefficient CRTs. And expect to see Apple jump on the OLED bandwagon when the time and money are right. With its combination of energy efficiency, size, and image quality, we think OLED has a bright future in Apple’s Macs and its growing line of sleek mobile devices.�E-Papers, Please�Popularized by e-readers like the Kindle, e-paper has plenty to offer a company focused on mobile devices. Its slim design is durable, lightweight, and legible in bright sunlight. The secret lies between the sheets--plastic sheets holding tiny wells filled with black and white particles suspended in liquid. When the wells are charged, the particles move to the screen to appear as text. No backlight is required, and because electricity is only used once to draw the contents of each page, e-paper sips power compared to the LCDs in Apple’s portable lineup. Color e-paper is so hot, you gotta wear gloves. Metaphorically speaking, that is. Photo: LG.Phillips LCD., LTD.But while e-paper does monochrome well, most of today’s e-readers use filters to colorize their black and white text with pictures--and they simply can’t compare to LCDs. That will change. Philips is working on new technology using colored particles in a process much like blending ink dots in traditional print. The results should finally make good on e-paper’s promise, but they’re still years away.Even then, will Steve subscribe to e-paper? The iPad’s LCD screen would seem to be the last word on the subject, but Apple could always use multiple displays in its devices. For instance, e-paper battery monitors could offer much more information than the little green lights they use today.�The Wireless War�If you’re like us, your living room entertainment setup is the second most precious collection of gear in your home (next to your beloved Mac, of course). Every night, you’re on the couch with a bowl of popcorn in front of an HD screen complete with a Blu-Ray player and 7.1 sound. Trouble is, that sweet setup means fistfuls of wire to fuss with. But those knots may not stay tangled much longer.As home entertainment setups get more complex, something has to give. If two competing wireless standards--WirelessHD and Wireless Home Digital Interface (WHDI)--have anything to say about it, that something will be our HDMI, DVI, and other AV cables. Both standards promise something like Wi-Fi for multimedia. Compatible devices (laptops, game consoles, and mobile phones) will use them to find your HDTV automagically over the air in a system that “just works”--and the whole idea of ditching all those cords works in a big way for us.WirelessHD devices may be available from Panasonic, LG, Vizio, and other manufacturers by the time you read this. WirelessHD delivers uncompressed video up to 1080p, multichannel audio, and other data--including Hollywood-approved DRM--at speeds up to 4Gbps, with a theoretical ceiling of 25Gbps. That’s a lot of data, but WirelessHD will only carry it up to 33 feet. The WHDI standard will move your movies as far as 100 feet, but at only up to 3Gbps. You’ll be able to compare how the two standards fare against each other when WHDI devices hit stores late this summer or early fall. Only time will tell which of these standards will be a hit with consumers or whether Apple will adopt one or play a waiting game. Let’s hope we’re not kept waiting for the release of Avatar 2 before we can stream movies, games, and more from our iPads to our televisions.» Future Apple Devices: iPad 3, iMac 3D, Cinema Display» Expected Arrival Date: 2013» You'll Also See It In: HDTVs, handheld game consoles, displays» Future Awesomeness Rating: Deeply AwesomeNext page: Printers and Processors >>Powerful Prints�Yes, print and printers have a future in our networked world. No, they won't be like anything you've seen before.�Fab It Yourself�Teleporters and matter replicators may be the stuff of science fiction, but with 3D printers, you can create physical objects with your Mac out of thin air (and a lot of plastic). Apple hasn’t sold printers since 1997, but if anything could get them back into the game, 3D printing is it.For decades, 3D printers have been used to create “rapid prototypes” for manufacturers and architects. The idea is much the same as conventional printing--you design something on your computer, and the printer produces a hard copy. But these hard copies need time to cool. 3D printers take designs built in 3D modeling programs and melt plastic to “print” them with thin strands built up layer by layer into a finished product. The idea is about to get a big boost from HP, which will begin selling 3D printers this year at “bargain” prices expected to start under $15,000. So much for 3D printing for the rest of us, right?The MakerBot prints...in 3D! Want.Not quite! If you have a techie DIY streak, 3D printing can be yours today for under $1,000. MakerBot’s compact Cupcake printer is available as a kit that, once assembled, lets you manufacture objects up to 4x4x6 inches using Lego-quality ABS plastic. The idea is catching on, and other low-cost 3D printers (like the RepRap and Desktop Factory) are poised to slowly do what HP’s high-end offerings probably won’t--make 3D printing the desktop publishing of the next decade.Of course, it will take a while for 3D printing to catch on, but if it does, expect Apple to take note. After all, our Macs have helped us make things since 1984. There’s no reason to stop now.�An Inkless Job, But Someone Has to Do It�Let’s face it, next to Mafia Wars and Farmville, printing is one of the biggest energy hogs in an office. The paper and toner cartridges required by today’s printers consume a lot of energy to use and recycle. But greener workplaces may be one step closer to reality thanks to two new inkless, reusable printing technologies that are poised to send old-fashioned hard copies sailing on a one-way trip into the wastebasket of history.Late last year, Japan’s Sanwa Newtec company introduced the PrePeat 3100 II, a compact black-and-white printer that prints using heat instead of ink. The secret’s in the “paper”--flexible, waterproof, recycled plastic that reacts to the PrePeat’s thermal mechanism. Best of all, when you don’t need a page any longer, you can just feed it back into the PrePeat to erase it or print a new document as many as 1,000 times per page. Right now this green new world will cost you (the PrePeat retails for $5,600), but expect prices to drop if the technology becomes more widely adopted.Meanwhile, researchers at Xerox are using ultraviolet light to develop a technology called Erasable Paper. The process hits specially coated paper with a specific wavelength of UV rays to print your document to the page, and you can erase and reuse a sheet whenever you need to. If that sounds like a tanning bed for interoffice communications, you’re more right than you know. Like a tan, these printouts fade away over time, and within 24 hours, a UV-printed page will be blank again. While self-destructing Mission: Impossible documents are cool (and well-suited to sharing data with short lifespans), the limitation is one reason Erasable Paper is still being refined in Xerox laboratories.» Future Apple Devices: iLife '13» Expected Arrival Date: 2013» You'll Also See It In: iLife '13» Future Awesomeness Rating: Fit To Print�Dueling Processors�Current technology can only take CPUs so far. But don't worry--tomorrow's breakthroughs are being designed today.�More Cores for Your Buck�Smaller processors offer greater speed and improved energy efficiency, but engineers racing to make the best chips possible are running afoul of the laws of physics. Conventional manufacturing methods can only make circuits so small, and even the power of Steve’s reality-distortion field can’t change that. But some amazing new technologies might.For years, multi-core technology has given us Apple chips that pack the power of multiple CPUs into a single chip. Intel’s Xeon, Core i7, and venerable Core 2 Duo processors deliver up to six cores, and eight-core machines are coming soon. We hate to break it to those processors, but a new prototype from Intel unveiled late last year promises that a lot more muscle is on the way to the Mac.Intel calls it the single-chip cloud computer (SCC), and it boasts a whopping 48 cores on one processor…with room to grow to over 100. Computers derived from the SCC will bring the brawn of today’s massive data centers (the “cloud” of the chip’s name) to desktop-sized machines, paving the way for smaller, greener clusters. Initially, Intel is planning to build only 100 of these experimental chips so engineers can figure out what to do with all that power before it lands on the market. Intel is just one of the companies now developing “many core” processors, but given its relationship with Apple, it’s a good bet that the first Mac with the power of the cloud will have Intel inside.�DNA Processors�Meanwhile, another company is taking a radically different approach to building tomorrow’s processors. Last year, researchers at IBM announced a chipmaking breakthrough that uses something called “DNA origami,” and it’s as cool as it sounds. The process arranges strands of DNA into shapes used as scaffolding for carbon nanotubes and silicon nanowires, the tiny structures that could one day move data through really, really small processors.DNA origami is a “bottom-up” approach to chipmaking that builds the chip’s circuits, as opposed to more conventional “top-down” methods that carve silicon away, and it has a promising future. DNA designs could potentially deliver chip circuits as small as 6 nanometers--that’s just dozens of atoms wide! So Apple has good reason to keep an eye on how its story unfolds. They’ll have to be patient. The technology is still evolving and likely won’t produce commercial chips for another five years at the soonest.» Future Apple Devices: MacPro Extreme» Expected Arrival Date: 2015» You'll Also See It In: Windows PCs, Skynet» Future Awesomeness Rating: Sheer GeniusNext page: New Wires and New Storage >>Magic Buses�Our future gadgets will do more wirelessly than ever before. But they'll be able to do even more with wires.�It's USB's World, We Just Live Here�Once an upstart newcomer, USB has become an elder statesman in the electronics world with a presence in almost every device on Earth. But USB’s data-transfer speeds, last boosted by USB 2.0’s introduction in 2001, haven’t aged gracefully. Thankfully, USB 3.0 is here to breathe new life into an old favorite.USB 3.0 cables definitely lose the beauty contest to Light Peak (below).At first glance, USB 3.0 (a.k.a. SuperSpeed USB) doesn’t seem like a radical departure from its predecessor, and that’s a good thing. It’s backward-compatible with USB 2.0 and even uses the same rectangular port we all know and love, so your old devices will work just fine with the new standard. So don’t worry, you won’t have to buy a new USB beverage warmer for your cubicle.But USB 3.0 brings two new tricks to the table. The first is speed--its transfer rates reach up to 5Gbps, or 10 times USB 2.0’s performance. The second is improved power management, which means reduced power consumption and more juice for devices that need it. USB 3.0 gear is already on the market, so it’s only a matter of time before Cupertino rolls out the first Macs with the SuperSpeed standard. We hope they come soon--we’ve got HD video to import!�One Wire to Rule Them All�Fiber optic cables, long used by telephone companies to connect landline phone calls, have numerous advantages over traditional copper wires. So why haven’t they made it to the desktop yet? Intel hopes to put that question to rest with a new technology called Light Peak.Light Peak is Intel’s answer to…well, just about every cable in use today. From HDMI to USB, if it carries data, Light Peak can replace it. That’s because Light Peak’s bandwidth starts at 10Gbps, and its theoretical ceiling is a whopping 100Gbps. And since Light Peak’s flexible fiber optic cables transmit light, not electricity, they can carry data up to 100 meters without a hitch. That’s plenty more meters than we need, but some room to grow can’t hurt, right?Light Peak brings fiber optic speed to computing. And pretty colors, too.However, despite a planned 2011 rollout, don’t expect to sync your 5G iPhone with Light Peak. Intel is still working out ways to combine power with Light Peak to charge devices while beaming data at warp speed. One thing’s for sure, though--when Light Peak finally strikes, it’ll be fast.» Future Apple Devices: Almost all of 'em» Expected Arrival Date: 2011» You'll Also See It In: Every gadget on Earth» Future Awesomeness Rating: Blazing Hot�Reading, Writing, Revolutionary�Say goodbye to your old drives. Say hello to a new world of speedy storage.�It's RAM! It's a Hard Drive! It's Both!�There’s nothing New Age about “universal memory,” but it could usher in a new age of computers and electronic devices. Universal memory is any next-gen storage that combines the speed and affordability of today’s DRAM with the permanence and capacity of flash memory. Two technologies are fighting to rewrite the rules, and the winner may be coming to the Mac sooner than you think.Phase-change memory (PCM) gets our vote, if only for its cool name, which is derived from the use of chalcogenide glass that changes from a crystalline to an amorphous state with heat. It’s the same material used to make rewritable optical discs, but in PCM, the two states represent different electrical charges, or a zero and a one. PCM represents a major leap in durability over flash memory, and can be written to up to 100 million times versus flash’s upper limit of just 100,000 read-write cycles. Samsung has already begun producing 512MB PCM modules for use in mobile phones, but 1GB modules are still on the way. Looks like phase-change doesn’t happen overnight.The race for better memory is run on a tiny field, though, and IBM’s racetrack memory may have the inside track. It uses something called spintronics--don’t you want to hear Steve say that at a keynote?--to manipulate electrons into moving magnetic bits down nanoscopic, U-shaped “racetracks” to read and write data at blazing speed. Yet racetrack memory’s biggest asset may be its scalability, theoretically allowing HDD-size capacity to be squeezed into a much smaller area than competing technologies allow. But until racetrack memory is ready to leave IBM’s labs, this dark-horse contender will be one to watch, not buy.�Kind of Blu�Steve famously quipped that bringing Blu-Ray to the Mac was “a bag of hurt,” but Sony’s multimedia power-platter is still rolling along after years of Cupertino’s cold shoulder. Movie lovers--and anyone who wants to share giant files--can take comfort that when Blu-Ray finally arrives on Macs, it’ll be better than ever. Having long shed its 25GB limit, Blu now boasts capacities of up to 400GB, and 1TB discs are coming in just a few years. The promise of this year’s 3D Blu-Ray players is just one more feature that will keep Mac fans gazing longingly--sigh--at Big Blu’s bag of tricks.» Future Apple Devices: MacBook nano, Apple TV Blu» Expected Arrival Date: 2013» You'll Also See It In: Smartphones, PCs» Future Awesomeness Rating: Memorably CoolNext page: Networking, Power, and Interaction >>Network It Out�Tomorrow's wireless communications will be more important than ever. Good thing our networks will be able to keep up.�4G or Not 4G?�Poor AT&T. Just as it’s getting the hang of supporting the iPhone on its 3G network, 4G networks will begin popping up from Sprint this year and from archrival Verizon in 2011. What does that mean for us, besides catty PR fights among the carriers? A blazing fast mobile internet with enough bandwidth for HD movies, video chats, and--we hope--fewer dropped calls.Like 3G wireless networks, 4G isn’t a single new technology. It’s a blanket term for a range of technologies and specifications that add up to the same thing: speed. Current 3G offers downloads of roughly 1.4Mbps. Compare that to 4G’s promised bandwidth of at least 100Mbps, and you’ll see what the fuss is about. 4G works its magic in part by using MIMO (Multiple In Multiple Out) technology to broadcast using several antennas simultaneously on multiple frequencies.4G’s strengths make its eventual adoption by Apple a no-brainer, no matter which carrier has the iPhone next year. Apple is serious about establishing the iPad as a mobile media device, and it’ll want a big pipe to carry movies and music to cellular customers. That’s just what 4G provides. As for the iPhone, who knows? Steve may decide to stick with AT&T and its 4G network expected to roll out alongside Verizon’s in 2011.�Crank Up the 802.11AC�Closer to home, we’ll use 802.11n Wi-Fi, but at faster speeds than we’ve seen before. Apple has sold 802.11n devices since 2007, but the protocol’s final standard was only approved in 2009. Happily, that means the business of making Wi-Fi as fast as possible can begin in earnest. Like 4G, 802.11n uses MIMO to improve performance, but manufacturers couldn’t take full advantage of the technology before the protocol was complete. Now that it is, devices can officially support maximum speeds between 400 and 600Mbps…if your hardware has the antennas to deliver the boost. Expect that hardware to start arriving in stores later this year.But the Mac life is never a simple march of progress, and there’s always something new on the horizon. Sweet! Work drafting the next Wi-Fi protocol, 802.11ac, has already begun. Devices supporting the new standard aren’t expected until 2012 at the earliest, but they’ll boast speeds of up to 1Gbps when they’re available. At press time, Ethernet’s agent was unavailable for comment.» Future Apple Devices: 2G iPad, Airport Express Plus» Expected Arrival Date: 2011» You'll Also See It In: Smartphones, netbooks» Future Awesomeness Rating: Wildly Wireless�More Power to You�Apple is going power mad. Its future devices will charge up almost anywhere.�Powered by the Sun�Solar power is overdue for a makeover, and if anyone can do it, it’s Apple. In 2008, it applied for a patent to slip solar cells beneath a device’s LCD screen, and early this year, it applied for another patent to cover portable devices with solar collectors.Solar-powered MacBooks? Yes please!�Wilder still, a March 2010 patent describes a MacBook with a solar panel that folds to collect sunlight or even to illuminate the LCD screen without drawing power from the battery. We’re still waiting for these designs to see the light of day--ha!--but it’s clear someone at Apple has spent a lot of time looking at the sun.�Go Wireless�Besides flying cars, wireless electricity is the ultimate in futuristic convenience. Today’s charging mats come close, but the magnetic induction they use keeps devices tethered to one spot. That’s why we hope Apple adopts WiTricity’s technology for truly wireless power up to several feet away from the base station. The science involved would baffle the DHARMA Initiative, but it involves something called sharply resonant strong coupling to generate an oscillating magnetic field that’s captured and converted to electricity by a sensor in your device. Or it will, anyway, when WiTricity-powered gear reaches stores sometime in the future.Wireless power? As in, electricity beamed through the air? Shocking.» Future Apple Devices: iPod solar, ElectroMagneto MacPro» Expected Arrival Date: 2015» You'll Also See It In: Nice weather, mad scientists' lairs» Future Awesomeness Rating: Simply Electrifying�Your Valuable Input�No matter how cool Apple’s upcoming products are, they’ll only be as good as what we can do with them. Here’s how we’ll interact with the future.�Touchier Mice�The mouse has plenty of life left, at least according to Microsoft. It’s produced some stellar mice over the years, but Redmond’s recent Multi Touch prototypes could be the best yet. The FTIR (Frustrated Total Internal Reflection) Mouse’s high-res camera tracks finger gestures through a curved piece of clear acrylic so you can scroll, swipe, and pinch around on the acrylic in order to manipulate onscreen objects. The Orb Mouse works on much the same principle, but offers a whole hemisphere to interact with in your hand.The shrunken Side Mouse looks more like a wrist rest than a traditional rodent--its tiny camera tracks your fingers as they move across your desk or whatever surface you happen to be working on. Best of all, these mice incorporate the Multi Touch equivalent of keyboard shortcuts to perform zooms and other common commands quickly. Cupertino, start your copiers!Microsoft's FTIR Mouse makes magic out of a high-res camera and a piece of acrylic that together create Multi Touch-style input.But the coolest input technology on the horizon for Apple’s gear lies in--big surprise--touchscreens. Future Multi Touch devices will sport haptic feedback, or the sort of physical response you’ve gotten for years from vibrating gamepads and cell phones, to help make input feel more natural. In 2011, Artificial Muscle is bringing to market its EPAM (Electroactive Polymer Artificial Muscle) technology, which tenses and relaxes touchscreens in response to input. That sounds pretty fascinating all by its lonesome, but Apple’s recent patent applications show it has something more subtle in mind--a layer inside the touchscreen that delivers vibrating feedback localized to specific onscreen buttons and switches. That level of fine-tuned feedback would make typing on the iPad’s large screen even more satisfying and could pave the way for MacBooks without physical keyboards.» Future Apple Devices: Majestic Mouse, MacBook Touch» Expected Arrival Date: 2012» You'll Also See It In: Microsoft's mice» Future Awesomeness Rating: Terrifically TactileNext page: Too Wild for Apple? >>Too Wild for Apple?�Some of these technologies may seem out there even for Apple, but yes--chuckles aside--they’re real. Besides, today’s head-scratchers could be tomorrow’s game-changers. Maybe.�Huff and Puff into the Mic�You’ve finally gotten your mind around Multi Touch, but are you ready for Multi Puff? Zyxio’s Sensawaft technology lets you control a mouse cursor, scroll through text, or do just about anything else with your electronic devices using only your breath. The assistive possibilities for disabled users are obvious and awesome, but breath control could have other, less practical uses, too. Imagine blowing into your earbuds’ microphone to control music playback, skipping an annoying voicemail with a hiss, or puffing on your iPhone to zoom in for a kill while playing your favorite shooter. Apple’s engineers could do so much with this, it’s breathtaking.�Keep Your Finger on the Pulse�An iPhone fingerprint scanner makes a lot of sense, especially considering that Apple has so many intriguing patents out on the idea. Sure, a fingerprint-savvy screen would simplify security--and make “slide to unlock” really mean something--but we like to think about the possibilities for everyday iPhone control hinted at in Apple’s patents. With the iPhone of tomorrow, specific fingers could be used for certain functions, letting you change settings without even looking at the screen. You could use your thumbprint to play a song, your index-finger print to rewind, and your middle-finger print to...er…emphatically skip a song for those tunes so bad that a one-star rating just doesn’t cut it.You might not be able to remember a passcode that unlocks your iPhone, but we're betting you'll be able to remember your fingerprint.�Project Your Ideas�Pico projectors--low-power, handheld projectors--are handy for quickie presentations or impromptu slideshows with the family. Some of them even project with RGB lasers instead of white light for a picture that’s always in focus. But the image of these mini projectors will really improve if Apple ever makes good on recent patents to integrate them into MacBooks and iPhones. Sure, you could strike up a Keynote presentation on the go with a MacBook Pico, but throwing up movies, music, iTunes visualizations, and photo albums anywhere sounds like a lot more fun.�Wii Want Our Apple TV�Motion control brought gamers flocking to the Nintendo Wii, but can it do the same for Apple TV? Someone in Cupertino must think so, judging by a patent for a Wii-like motion-controlled remote to go with Cupertino’s set-top box. Sounds good to us. Apple’s Remote iPhone app is great, but it’s always seemed very “un-Apple” to require another device to deliver a satisfying Apple TV experience. Motion control--especially with the enhanced precision and reliability brought by the floating magnetic compass noted in Apple’s patent--would be a slick solution, and not just for easier navigation. Apple’s patent also describes using the remote to draw on the screen and manipulate photos with the flick of a wrist. That could give Steve’s favorite hobby product some much-needed pizzazz to help it catch the public’s eye. After all, the day will come when Cupertino will update the Apple TV again, and when it finally does, you may not even recognize it. What can we say? We want to see the little guy make good.Next page: Patently Awesome >>Patently Awesome�Apple’s patents are tea leaves that portend what technology’s cutting edge will look like for years to come. Here are some of tomorrow’s ideas Cupertino thinks are worth protecting today.�Nine Lives, Three Dimensions�OS X is the big cat that makes Cupertino’s products tick, but it’s Apple’s hardware that usually captures the public’s attention. That oversight will finally be corrected if a patent for 3D OS X becomes a reality.The 3D in question depends on parallax, the effect by which objects appear to change their position relative to each other as a viewer’s perspective changes. By keeping tabs on your position (likely with a head tracking iSight camera), this “OS parallaX” would alter the appearance of onscreen objects to form a simulated 3D space in which you could interact with files, study 3D objects, and more. While this could open up exciting new ways to use your Mac, it would also require complex new hardware and software, so don’t count on peeking behind alert boxes anytime soon.�An iPhone Gamepad�Judging by a recent patent, the iPhone and iPod touch might have more than just high-tech improvements in their future. Thanks to a unique accessory, someday soon we may be gaming old-school--with a twist--on our Multi Touch devices.In a few years, near field communication will let your iPhone be the boss of your videogame console, TV, and even your sprinkler.We love playing games on the iPhone, but sometimes we pine for the 20th century simplicity of physical controls. Call Apple’s potential solution the “GameFrame,” a shell that fits around your iPhone to add a D-pad, buttons, and other handy moving parts to the iPhone experience. Too old-fashioned for you? The device could also communicate wirelessly with HDTVs, opening the door to big-screen App Store gaming on the go. Hero of Sparta 3 on a 40-inch flatscreen? We’re so there!�"Home Screen" Gets a New Meaning�The iPhone’s superpowers seem to be growing by the day, but you haven’t seen anything yet. In the future, you won’t think twice about using it to lock the door, turn on the lights, and even water the lawn of your personal fortress of solitude.Apple’s recent home-control patent hinges on a technology called near field communication (NFC), a short-range wireless technology that’s slower than Bluetooth while offering a much quicker pairing time. That’s just the thing to control the Xbox, DVD player, and garden-sprinkler system shown in the patent application. Unfortunately, this remote-control magic requires NFC-enabled devices that are, like the iPhone that will interact with them, years away.�Slice the Mac into Pieces�To create, sometimes you must destroy, and the most intriguing Apple patent we’ve come across yet takes apart the familiar Mac we’ve used for decades and scatters it into…well, something else. We’re not sure if what it describes is a portable computer, a desktop machine, or something in between, but we call it the “MultiMac.” And we want one.The "MultiMac" splits a Mac into its component parts, which live where you'll use them.If it was built today, MultiMac’s components--a projector display, input devices, and a CPU--would be separate components, each powered wirelessly and communicating with each other over the air from wherever you wanted them to be. You could tuck the CPU on a bookshelf, surf from the couch, and project a movie on the wall as if using one device. Apple’s focus (pardon the pun) seems to be on the projector, which would do more than just show vacation pictures. The patent describes it as a networked device with multiple sensors controlling focus, color, or even built-in cameras. What are the chances those cameras could power a 3D OS X? Hey, we can dream.Will MultiMac be a novel new computer that ties together exciting new technology, a sophisticated Keynote presentation system, or a hub to synchronize a home full of mobile devices? We’re not sure, but that’s half the fun of being a Mac fan. Only Apple knows what’s coming next, and they’re not telling…yet.�

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