Fair Oaks, Va. Apple Store ready to open

Filed under: RetailAccording to ifoAppleStore (we couldn't find a link at Apple.com/retail), Virginia's newest Apple Store will open this weekend. This time, Fair Oaks, Virginia will play host, joining McLean, Norfolk, Richmond and Arlington (they've got two. Lucky dogs).Doors will open on Saturday, April 26th at 10 AM. As usual, we're asking any TUAW readers who visit this store over the weekend to share their stories and pictures. The first 1,000 people to show up will receive a T-shirt,...

Filed under: RetailAccording to ifoAppleStore (we couldn't find a link at Apple.com/retail), Virginia's newest Apple Store will open this weekend. This time, Fair Oaks, Virginia will play host, joining McLean, Norfolk, Richmond and Arlington (they've got two. Lucky dogs).Doors will open on Saturday, April 26th at 10 AM. As usual, we're asking any TUAW readers who visit this store over the weekend to share their stories and pictures. The first 1,000 people to show up will receive a T-shirt, but there won't be a big giveaway this time around (sorry, Fair Oaks!).Read | Permalink | Email this | Comments

  • New Jersey Apple Store ready to open

    Filed under: RetailDoesn't "Cherry Hill" sound lovely? It will sound even sweeter for Cherry Hill, New Jersey-based Apple fans this weekend when a new Apple Store opens on Route 38, next to A|X Armani Exchange and Mo.Ao.C Cosmetics (that's right, a Mac store next to a MAC store). The doors will open at 10:00 AM on Saturday, March 29th. You can get full travel directions here. This will be The Garden State's 10th Apple Store.Residents of Philadelphia will also benefit, as this store is about 5 miles away from town (for some reason, Philly itself still lacks an Apple Store).As usual, we ask any TUAW readers who visit the store to share their stories and/or pictures. Thanks, Rico!Read | Permalink | Email this | Comments

  • Second Australian Apple Store is ready

    Filed under: RetailApple certainly took their time in establishing a retail presence in Australia, but now they're set to open a second store, this time in Chatswood.Apple Store Chatswood Chase will open on Satruday, August 9th at 9:00 AM. The store is located at Chatswood Chase Shopping Centre, Victoria Avenue, Chatswood. You can get full travel directions here.As usual, we're asking any TUAW operatives who visit this weekend to send us stories and photos. Good luck, have fun and we're hoping you score a T-shirt!Thanks, Bryce!Read | Permalink | Email this | Comments

  • Google's Android Market Guarantees Problems for Users

    Daniel Eran Dilger It's great news that Google is planning to deliver a market for mobile software with its own centralized “Android Market.” It should give Apple's iPhone Apps Store competitive pressure to continue to innovate, and provide a safety net for smartphone users if Apple fails to deliver progress fast enough. If Apple and Google both fail, users will be stuck with the failed third party software models related to Microsoft's Windows Mobile and Nokia's Symbian. Those high stakes make it all the more disappointing to find that the Android Market fails to answer the tough issues correctly. iPhone App Store vs Android Market. There's no doubt that there will be apps that make it into Google's Android store that aren't currently available from Apple, likely including WiFi tethering (for using your mobile's data plan to give your laptop Internet access on the road), a feature Apple forced NullRiver's NetShare to remove from the iPhone store. That was apparently at the behest of AT&T, which staunchly refuses to support tethering without charging an expensive additional fee. AT&T's 3G network is already strained to carry relatively light-duty mobile traffic; unrestricted amounts of data being dumped on the network from far more demanding desktop apps by millions of users is currently just infeasible to accommodate. Other providers have 3G EVDO bandwidth to spare, but will cut you off just as quickly when you reach their finite definition of “unlimited” data access. Finite bandwidth is not a problem Google's 'free and open' software market can solve, because Google is not the only link in the chain in providing mobile apps. AT&T isn't going to allow tethering from Android phones either, regardless of Google's intended store policies. And Verizon Wireless likely isn't going to allow WiFi on Android phones at all. So it's a joke to say Android will transcend every problem in ways that Apple hasn't. This isn't a case of Google acting like Netflix to offer unlimited content to rival Blockbuster's censorship; instead, Google is simply making great sounding campaign promises it won't be able to deliver. AppleInsider | Google reveals open Android Market to rival iPhone's App Store Will Google’s Android Play DOS to Apple’s iPhone? Why Apple Plays God with the iPhone SDK But Wait, There's More (And Less). The Android Market will also deliver lots of problems Apple isn't, including a way to distribute malware that can't be remotely killed, or untraceable spyware that professes to be on the up-and-up when you install it, but then works behind your back and phones home sensitive data to a rogue developer's servers. Remember all the speculation last year about the possibility of developers being able to hack the iPhone open and install their own malicious tools to watch what you're doing? Under the iPhone SDK, access to that dangerous path is simply forbidden. Under Android, there's not so much as a handrail for users. Apple has already reprimanded iPhone developers who provided inadequate protection of their users' data, and then forced them to fix their problems immediately. With Google advertising its “see no evil, hear no evil” policy for its self-policing development community, Google won't even know if there's a problem. It will also lack any way to stop or reverse problems, and having renounced any accountability for protecting users with regulatory controls, Google will lack the leverage to push malicious or possibly just incompetent developers to take any action once it does discover problems. Malware and junkware on the PC is a big problem, but on a smartphone it is orders of magnitude more serious of an issue. Having to run spyware cleanup on a PC is a nusance. Having your phone subverted into a tool for advertisers or identity thieves could easily result in issues on the level of life safety. If you thought it was embarrassing to have Outlook send out spam in your name in 2001, wait until Android starts drunk dialing all your contacts to tell them about special offers, attaching your GPS location and perhaps a recent photo from your album so they know they can trust you about it. Google seems to think it can simply ignore security problems by asking developers not to take advantage of its users. This is absurdly ridiculous in our modern context. Google may as well be building unvented fireplaces in a tornado alley trailer park. Ten Myths of Leopard: 9 Apple is Spying on Users! The Unavoidable Malware Myth: Why Apple Won’t Inherit Microsoft’s Malware Crown Wired's Grotesquely Rank Hypocrisy in Mobile Security. Where did all of those mobile phone security experts from last fall run away to? They were abuzz about the imagined catastrophe that might befall the “can't even run any software” iPhone, but none have stepped forward to posit an opinion on why Android's exposed spinning blades in a dark room might result in the world's next Windows XP. Wired, which led the witch hunt against the iPhone last fall, published an article this summer titled “Google's Open Source Android OS Will Free the Wireless Web,” which went on breathlessly for days about how Android would solve the industry's problems with giddy can-do chutzpah. Nowhere did the article even suggest a criticism of its wide open, security-free business model. Instead, the author announced, “Engineers who write for just about any mobile operating system today have to spend time and cash obtaining security keys and code-signing certificates. Android would allow any application to be installed and run, no questions asked.” If you're waiting for the other shoe to drop, don't bother. It ended right there on the “time and money savings” of not having any security model. Microsoft saved a lot of money by ignoring security, too, as long as you don't count the $11 billion malware industry. Shame on Wired for continuing its descent into hopelessly unplugged irrelevance. UnWired! Rick Farrow, Metasploit, and My iPhone Security Interview Kim Zetter and the iPhone Root Security Myth High Risk, High Likelihood for Exploitation. The tech media more recently went into high alert to warn users that Apple's MobileMe web apps didn't perform SSL encryption, allowing the possibility for spies to target them in order to read their calendar and email transactions, were they to used the web apps over a public network. That's a valid concern to voice, but also an extremely unlikely threat for users to spend much time worrying about, particularly since there are a number of straightforward precautions users can take to avoid any risky exposure scenarios. There's also little business model behind sniffing calendar appointments and the kind of mundane email threads that .Mac users might engage in while drinking coffee at Starbucks. On the other hand, malicious software and social engineering exploitation is a billion dollar industry, and organized criminals in Korea, China, Russia, and of course Nigeria are as desperate for new dollars outside of the PC desktop as Google is. Rather than the unlikely scenario of on-site spies targeting a specific individual to sniff out truffles from their browser's email, these people have organized and profitable methods for delivering viral payloads to wide audiences from the convenience of a position thousands of miles away. On a smartphone, they can take your money simply by having installed software send a paid SMS. This is a real threat, not a contrived bunch of hysterical nonsense dreamed up by fear-mongering pundits. It is simply criminally negligent for Google to design a smartphone software platform with nearly zero regard for the safety of its users. We can justifiably criticize Microsoft for its lax stance on security in the 90s that resulted in the Windows malware crisis, but many of the potential dangers of certain decisions weren't fully recognized back then. Google is organizing an olympic-sized skating party on a lake it knows has dangerously thin ice. Is Apple’s MobileMe Secure? Store vs Market? It's also worth mentioning that the media is comparing what Google only intends to do with what Apple has already pulled off; I could easily draft plans for a phone that sounds better than the iPhone, but I certainly couldn't deliver it. Apple has years of experience in media sales and micro-payments in iTunes. It began selling software through iTunes in 2006, and spent years refining its software deployment system to make sure iTunes would work as a true market place for mobile software once the iPhone was ready. Anyone can open a store. There are a dozen online music and video stores that have gone out of business trying to sell music like iTunes. Apple created a real market, where both buyers and sellers can have confidence that they're getting a fair deal. Google has tried to backhandedly condemn Apple's App Store for being called a “store,” negatively associating the word with a commercial endeavor as opposed to the community effort Google's marketing team has branded a “market.” Never mind that the words really mean the same thing; Google isn't really creating a market, because markets have enforced rules. Without rules and authority, there is too much risk involved to do legitimate business. If Android were only setting up a barter system between the company's altruistic and noble minded PhDs in the Google cafeteria, there wouldn't be an issue. However, Google is setting up shop in the most corrupt, chaotic, and criminal setting on earth: the wide open Internet, a dirty enough place to turn a brand new PC into a viral porn spam server within fifteen minutes of being plugged in. Hacking iPod Games: How Apple's DRM Works Rise of the iTunes Killers Myth Can Great Google Getter Done? The company's Alfred E. W. Newman approach to security issues is more than a little alarming coming from a company that is fully aware of Internet scammers. Google's main job is identifying and scouring away the criminal tracks that SEO frauds try to leave behind in its search engine results. The company terminates its advertiser partners on a whim when it even suspects an irregularity, and the web is full or people complaining that Google has failed to pay them for hundreds of dollars of AdSense advertising without even a fair explanation. The company is hard edge and savvy when it comes to protecting its own revenues, so why is it being so soft and naive when the security of its users is on the line? Google's “do no evil” slogan, paired with its considerable contributions to society, from free search to free satellite imagery, and from its staunch support of the public interest related to WiFi and mobile broadband issues to its investments in progressive technologies to make the world a better place, all simply add up to leave its unreasonable stance on mobile security a mysterious puzzle. Can Google even pull its store off? The company serves up millions of free videos in YouTube, but remember that Google originally tried to build its own YouTube and failed; it had to buy YouTube to enter the market. Google also screwed the pooch when it dropped its own paid DRM video service and told its users to go fly a kite. That kind of customer-oblivious behavior isn't going to successfully lock horns with Apple's proven excellence in delivering the iTunes Store as a customer-friendly market place. Apple pulled together 14 year old torrent freaks and the RIAA's lawyers into the same room and made them play together. It turned the festering boil of the rotten mobile software market into a million dollar per day buffet. Google's Android Market not only faces the same challenges, but also has to fly in the face of the industry darling, starting at zero against Apple's ten million installed base of iPhones and its accelerating market share. The industry outside of Apple is working just as hard to grab its own slice as well. Google taking on the iPhone App Store is a bit like Sony deciding to build cars to take on BMW. That's all fine and good, but let's see the car before we start comparing its “planned” zero to 60 performance against that of today's cars with a proven legacy. And stop telling us that lacking both seat belts and brakes is a feature. Did you like this article? Let me know. Comment here, in the Forum, or email me with your ideas. Like reading RoughlyDrafted? Share articles with your friends, link from your blog, and subscribe to my podcast (oh wait, I have to fix that first). It's also cool to submit my articles to Digg, Reddit, or Slashdot where more people will see them. Consider making a small donation supporting this site. Thanks!

  • Little apps I like for the iPhone

    Filed under: Odds and ends, iPhone, App Store, iPod touchThe iPhone can certainly make life easier on a number of levels, and that has greatly increased with the advent of the App Store. There are thousands of selections for every taste, even bad taste. In 2007 Steve Jobs told us web based apps would do the trick, but he finally relented and we all benefited from the tremendous success and variety of the App Store.So, without further ado, here are some little apps you may have missed that have made my i-life better. Backgrounds [App Store link] A nice little app that points you to large collections of wallpaper for your iPhone or iPod touch. You can select a category such as Movies or Nature, and browse away till you find something you like. When you are happy, download the image and it will show up in your camera roll. Do the usual tap, and select it as wallpaper and you are ready to go. The pictures are generally of very high quality, and are sourced from Flickr. The developers claim about 50,000 images are there for the downloading. The app is free, although some unobtrusive ads do show up on the margins of the images. There are a lot of other ways to find iPhone wallpaper, but this is quick, easy and free. I like it. Open Table [App Store link] Using your GPS (if your iPhone has one), or simply by giving your location, find the nearest restaurants that have, you guessed it, open tables. Then click on the time you want, and you have a reservation. It doesn't get any easier than that. It works in many U.S. cities, and in London, Toronto and Vancouver B.C. I gave it a go here in Southern Arizona, and found many restaurants with tables available You can set up an account at the Open Table website, but it is not required. Without an account you can select the restaurant, the time you want, and give your name, email, and phone number. Then click on 'confirm' and you are good to go. If you do sign up for a free account with Open Table, you can collect 'Dining Reward Points' when you book a meal at a member restaurant. Collect enough points and you can get some hefty discounts off your next dinner. Open Table also works on the iPod touch. Things that should be added are search by type of cuisine, and I think there should be a direct link to restaurant websites. Open Table is free. Distant Suns [App Store link] I love to star gaze, and here in Arizona we get about 300 clear nights a year. There are several nice star map programs for the iPhone, but I am very partial to Distant Suns written by Mike Smithwick. This program goes way back to a PC version in 1985, and there have been Mac ports for OS9 and now there is an OS X version. The iPhone/ iPod touch version is scaled down from the big computer versions, but has excellent graphics, location awareness, and does the math to tell you what is visible at the moment and what is not. It is an impressive way to explore the universe above you. Distant Suns is $5.99 and well worth it. TUAWLittle apps I like for the iPhone originally appeared on The Unofficial Apple Weblog (TUAW) on Mon, 22 Dec 2008 12:00:00 EST. Please see our terms for use of feeds.Read | Permalink | Email this | Comments

  • Leicester (UK) Apple Store to open Thursday

    Filed under: Retail, AppleAfter several years of planning and waiting, the Highcross shopping center in Leicester (UK) is finally ready to go and with it the Highcross Apple Store. Apple Store Highcross will open on Thursday, September 4th at 10:00 AM. The store is located at the Upper Mall. You can get full travel directions here.As usual, we're asking any TUAW operatives who visit this weekend to send us stories and photos. Good luck, have fun and we're hoping you score a T-shirt!Read | Permalink | Email this | Comments

  • Boston's Tech Superpowers buries a treasure for Apple

    Filed under: Humor, Retail, Apple HistoryThis is my favorite story of the week. Major League Baseball fans probably remember the New York construction worker who buried a David Oritz jersey underneath the New York Yankees stadium in an attempt to jinx the team. It seems he unwittingly started a trend.On Thursday, Apple's newest retail store will open in Boston with a small gift from neighboring store Tech Superpowers buried underneath the sidewalk.Back in April, Michael Oh (Tech Superpowers founder and president) crossed the street to the Apple Store's construction site with a shovel and one of his company's T-Shirts. A short time later, the shirt was buried underneath the concrete, where it remains today. Since the story of the Ortiz jersey was breaking at the time, the members of the construction crew thought the idea was funny, and let him do his thing.Oh points out that he isn't trying to jinx the store, but create a connection between the two retailers."We're doing it with a wink ... We are in business because of the great things Apple has done ... This T-shirt in the sidewalk is a symbol that there's a connection between the two sides of the alley." It was Oh who set up the Boston Apple Store Webcam at ifoAppleStore to share the construction process with Apple fans everywhere.We can only imagine what's next Burger King buries a cardboard crown under each new McDonald's Dunkin Donuts leaves a bag of French Vanilla under each new Starbucks So when you visit the store this weekend, tread lightly. You might be standing on a buried treasure.[Via Andy Ihnatko's Twitter stream]Read | Permalink | Email this | Comments

  • Forbes' Fake Steve Jobs Is Also Fake On Apple

    Daniel Eran DilgerDaniel Lyons is the author of the Fake Steve Jobs blog and a columnist at Forbes. After developing a reputation for attacking bloggers, open source, and any alternatives to Microsoft, Lyons has shed his skin to escape from one scandal while at the same time squirming into position to choke the truth out of his next victim: Apple.Reader Marc Elson sent in a link to Lyons' “Snowed by SCO,� an article Lyons wrote to both apologize for and marginalize his years of articles in Forbes that misrepresented the issues in the SCO Groups' attack on Linux. He blamed his reporting on bad information he'd been fed by SCO. It's easy to backtrack now that SCO is toast; in fact it's rather impossible not to. However, neither Lyons nor Forbes can erase the years of false information and misleading spin they published, which not only idealized SCO but also lambasted any individuals critical of the company. He described anyone supporting Linux as religious folk "convinced of their own righteousness."While fighting for SCO, Lyons also attacked “bloggers� in a front page article in Forbes that screamed, “they destroy brands and wreck lives. Is there any way to fight back?� as if everyone who writes on the Internet operates as a class that can be summarily judged and dismissed at once. [Snowed By SCO - Forbes]Daniel In the Lyons Den Again.Lyons' lack of hesitation in throwing out poorly conceived attacks is getting him into trouble again. He seems to be working frantically to spin together a bizarre new tale of how Apple is going to simultaneously be torn apart by the can-do-no-wrong Microsoft while also turning into a shadow of the evil monopolist itself, threatening us with its fearsome dominance.Lyons resurrected the identical, wholly illogical conundrum of a paradox posited last year by Windows Enthusiasts, principally Paul Thurrott, who spoke in fear of a threatening monopoly position achieved by Apple's iTunes while--puzzlingly--also describing Apple's music business as a pitiful failure that could never withstand the market dominance of Microsoft. Is it part of a new Forbes campaign? Lyons' new work echos other regular articles from Forbes writers, all attacking Apple and reality in the same breath:Presenting Apple TV a supposed flop, despite its profitably outselling the TiVo this year without incurring the tens of millions in losses TiVo has suffered in the last quarter and in every one of the last several years.
Promoting MusicNet Digital's failed Microsoft partnership in selling music against iTunes and describing the Zune as something other than a spectacular failure. Even the most giddy Zune fan sites are appalled by Microsoft's lack of support in providing updates and fixes for the Zune's major failures. How is Forbes framing it as some kind of sleeper hit?[The iTunes Monopoly/Failure Myth][Scott Woolley Attacks Apple TV in Forbes, Gets the Facts Wrong][Forbes Prints Insanely Self Serving Attack on iTunes by MediaNet CEO Alan McGlade]When Cost Is No Object: Microsoft Media Center.Reader Robert de Bie forwarded a link to Lyons' breathless accolades over Microsoft's Media Center software, which opened with the line, “Guess who's got the slickest software for handling TV, movies and music? Not Apple.�Lyons compared using a Mac and Apple TV with a PC running Vista Ultimate with Media Center features and an Xbox 360 to relay content to a TV. He raved that the Microsoft solution “can do things with digital media that even Apple can't match.� That's true, as Media Center is principally a DVR, a software version of the TiVo; Apple doesn't sell anything the works like a TiVo to record TV. However, Lyons only noted in passing that “Microsoft charges $400 for Vista Ultimate--$300 too much,� failing to add up that a Mac comes with free Front Row features. Apple TV hardware costs $300; it supplies ultra fast 802.11n wireless and, at a minimum, a 40 GB hard drive.In contrast, an Xbox 360 with a 20 GB hard drive costs $350, and another $100 for slower 802.11b/g wireless. So as a wireless media extender, the Xbox 360 costs $450 (50% more), but gives you half the disk capacity and slower networking.Additionally, the required Media Center software that costs another $400 in Vista Ultimate doesn't magically provide you with a TV tuner, so you still have to buy one.In other words, all the money you throw at Microsoft only gives you software that is otherwise free. Without having to pay for all that software licensing, you can go buy whatever TiVo-like TV tuner for the Mac fits your needs, and solve the problem for hundreds of dollars less.Of course, what Apple wants you to do is go without a TV tuner and an expensive cable subscription and simply buy the TV and movies you want to watch from iTunes. Of course, that's not necessary to use Apple TV; you can also rip your own DVDs or even use it to manage your home movies and free podcasts, something Media Center isn't really designed to do because there's no money in it. Don’t forget that there are more fees involved with Xbox Live services, and that TV downloads are more expensive. You’ll also need to pre-purchase Microsoft’s points, converting your cash into Microsoft Live currency that’s subject to change. And once you buy Xbox Live TV shows, don’t expect them to play on your Zune or Windows Mobile phone the way iTunes content plays on Apple’s iPods and iPhone.Of course, when Microsoft sends writers all this equipment to try out for free, then it’s easy to gush over how great it all works and report, "No crashes, no reboots, no blue screen of death. Stunning," as Lyons did. Had he actually been forced to pay the $840 premium to actually use Microsoft’s system, perhaps he’d sing another tune.While Lyons is certainly entitled to his opinion, he should at least present the facts correctly. Outlining any Microsoft product without a consideration of its true cost is always a mistake, because the true cost is almost always hidden. Lyons also wrote “Microsoft's system supports high-definition video; Apple TV does not,� a line that isn't true. Content from iTunes isn't yet available in HD, but the Apple TV does support HD video from other sources and comes equipped with support HDMI, which only the newest Xbox consoles have. Considering that Microsoft has barely sold any new Xbox 360 units this year, fewer than 20% of installed Xbox users even have HDMI outputs. [Windows XP Media Center Edition vs Apple TV][Forrester Research: Epic Terror of iTunes and Apple TV]Big Brother Says: Apple is the New Microsoft.Since publishing that “Media By Microsoft� article a couple weeks ago, Lyons has ramped up his attack on Apple into a web of false information that approaches his SCO shilling. He even exploits his popular Fake Steve Jobs blog for dramatic effect.Lyons starts his newspeak reporting, ironically enough, in an article titled “Big Brother,� with a comical juxtaposition of Apple's 1984 Macintosh ad and a modern screenshot of Jobs presenting the new 3G iPod Nano against a huge video screen of his own image. Lyons had earlier published the images on his Fake Steve Jobs blog after a reader had submitted them.This is funny stuff, because in both images, there's a greying white man with glasses on a huge TV screen talking. But in 1984, the man is talking about universal ideology to a numb audience, while in the modern scene, Jobs was talking about changing the market for mobile video with a 6.5mm device, and the crowds were enthusiastically applauding.There was one other amusing similarly however: shortly before eating the hammer thrown by the Macintosh girl in orange hotpants, the 1984 Big Brother screen says, “Our enemies shall talk themselves to death and we will bury them with their own confusion. We shall prevail!�In 2007, Jobs has said some similar things about Microsoft, but the Macintosh hammer is actually being thrown at Vista. So while it’s not exactly the same thing, it is a funny coincidence. Along those lines, Lyons provided some examples of how, as an enemy of Apple, he can talk himself to death and be buried in his own confusion.[Big Brother - Forbes]Here's What You Believe.So far, we've just covered the photos on the article. Once Lyons started writing, it was like SCO all over again. He says early iPhone buyers “were threatening to take to the streets again--only this time with pitchforks and torches. They were furious because Apple Chief Steve Jobs slashed the phone's price to $400 from $600, making early adopters look like suckers.�If Lyons really wants to make up garbage and rewrite history, he should confine himself to Wikipedia where he can't do any damage. The people complaining about getting what they paid for were a whiney minority amplified by a desperate press trying to find something wrong with the most successful electronics product launch in history.Anyone who thinks buyers who paid $600 for the iPhone to get the hottest new device available--and who ended up with a phone that cost less overall than even the $99 Motorola Q, and further got a $100 refund credit--are “suckers� needs to reevaluate what being a sucker might mean. Perhaps paying Microsoft $850 for the equivalent of a $300 Apple TV with less storage and a slower network, and then still needing to buy a TV tuner is a better example of being a “sucker.�The only difference is that Lyons didn't get a free iPhone from Apple, but did get a bunch of Microsoft Media Center stuff to try out without having to pay for any of it as the rest of us would have to do, were we inclined to let Microsoft control our TVs.[Ten Fake Apple Scandals: 1 - Phony Rage About iPhone Price and Profits]The SCO Shill Lines Up Behind Microsoft, AT&T, and the RIAA.It might not be a surprise that a writer who identified SCO as safe to cheerlead for because of its seemingly legitimate corporate position would similarly jump at the opportunity to weep crocodile tears for some of the other most reviled companies doing business on the planet. Lyons is apparently not very smart about picking corporate favorites.“It looks like an anti-Apple backlash has begun,� Lyons wrote, noting that NBC Universal pulled out of iTunes to partner with Microsoft's Windows Media DRM-based Amazon UnBoxed store. He didn't mention that NBC also partnered with Fox in setting up a joint Microsoft store, and then went solo on its own website trying to offer ad-encrusted, Microsoft DRM-ed, exploding content. No doubt all of those efforts are going to work out well for NBC.Lyons also said “Vivendi's Universal Music Group also reportedly won't renew its contract with Apple,� without clarifying that only refers to its long term contract; Universal music hasn't budged from iTunes. He also cites unhappy noises from Hollywood about Apple's desire to lower prices to make content more desirable to consumers, who can already obtain movies and TV programming free over the air or via unauthorized downloads.Omitted from Lyon's one-sided overview of the iTunes Store is CBS executives' comments that they are very happy with its deals with Apple, and that both CBS and Fox are offering free season premieres through iTunes.And what about Viacom billionaire Sumner Redstone, who was recently cited by BU reporter Jessica Ullian as saying that “iTunes has 'resurrected the music industry' by creating a legal, affordable, instantly gratifying purchasing system for fans. The challenge now is for the film industry to catch up, he said, and for competing companies to work together to establish new standards and practices.�[CBS and Fox offer free TV through iTunes US - iPod/iTunes - Macworld UK][How iTunes Saved the Music Industry - BU Today]Pity the Poor AT&T.Lyons wrote that “Jobs isn't known for treating partners well,� noting that the iPhone doesn't sell AT&T's worthless media services or overpriced ringtones. That's really an example of Jobs treating the customer well, and the Fake Steve Jobs should know that. Why repeat the “Apple can’t partner myth?� AT&T is making a major turnaround, funded by record numbers of headlines fawning over the iPhone. Apple has propelled Cingular from a middle of the road brand into its new AT&T name, which the company purposely rolled out in conjunction with the iPhone to benefit from the excitement surrounding it. Should we be aghast that Apple declined AT&T's own overpriced MEdia Net TV clips and ringtones? Is AT&T even worried about it?The service provider reported that the iPhone has outsold any phone it has ever introduced. Does that make Apple a bad partner? Would it be better if Apple really was the New Microsoft, extending its support and then yanking it back in a PlaysForSure/Zune style move? Does Lyons really have the extra credibility to burn in making such ridiculous comments? [How AT&T Picked Up the iPhone: A Brief History of Mobiles]More of the New Microsoft Meme.After noting some of Apple's recent successes, Lyons wrote, “the flip side of Apple's success is that Apple has started to seem scary.� Scary, uncertain, and doubtful! “No longer is Apple the plucky underdog out to save the world,� Lyons fears. Oh really? Has evil been vanquished? Is there not still the inky black bile of Windows Media DRM dripping from every alternative store in the universe? Does not Microsoft still have the remains of that $50 billion it took in last year from its monopolies--real monopolies, not the imagined fantasy kind pinned on iTunes by the media? You know, the monopoly in PC desktop operating systems held by Windows, the monopoly in servers, and the monopoly in desktop Office software? The monopolies that earn Microsoft overall profit margins as high as 81% on products that are over a half decade old? From that perspective, Apple could really turn evil over the next twenty years and still not compare to the wrongs we've suffered from Microsoft. Even so, Apple really isn't doing wrong by its consumers. If the best Lyons can do is to suggest that some RIAA labels and Hollywood executives are miffed by Apple's push for low prices, he'd better scramble to find something more problematic than that. I like low prices in content. I don't long for access to AT&T's expensive ringtones.iPhone Price Problems.Apple's iPhone was a better deal at $600 than Microsoft's Windows Mobile Motorola Q at $99, because Apple twisted AT&T's arm to provide lower priced service, making the iPhone around $200 cheaper across two years of use. Apple then dropped the iPhone's price by another $200, making it now almost $400 cheaper than the nearly free phones on the market.Is this wrong? Did Apple harm those of us who recognized value in the iPhone back in June? Did Apple defraud a million people who bought the iPhone at a good price when it lowered the price afterward? [Apple's iPhone Price Cut Unleashes Complaints]Apple TV Only A Flop For Forbes' Frauds.Lyons repeats in passing--without any factual backup--that the Apple TV is a flop. Oh really? Is that because it profitably sold a quarter of a million units with little advertising? Incidentally, that's nearly double the number of new customers TiVo signed up, as reader Timothy Bandy pointed out. He noted that “TiVo-owned subscriptions totaled 1.71 million, up 136,000 on an annual basis compared to the year ago-period.�If Apple sold 250,000 units of the Apple TV, “it's already doubled the amount of new customers Tivo made last year,� Bandy wrote, “or to put it another way, they already have 1/7th of Tivos' customer base without hardly trying. And as you pointed out, I doubt they've lost several million bucks in the process.�TiVo lost $19 million in the last quarter, and $50 million last year. Apple sells the Apple TV at a profit, although not much of one. That's because the company is working to sell content that works on the Mac, and Apple TV only serves as a contributing part of that strategy. Apple is working to expand the market for fair priced Internet downloads, in opposition to high-DRM, high-priced alternatives.Microsoft has lost billions in its consumer electronics products, including the Xbox 360 that Windows Enthusiasts like to compare against the Apple TV. Microsoft also stomped on efforts by Linux users to recycle the old Xbox as a media playback system. Where's the outrage? Where's the “suckers� blubbering? Where's the reporting that “Microsoft regularly betrays its partners?� It's certainly not in the pages of Forbes. [Brent Schlender's Apple TV: Fortune Dud or Fortune FUD?]It's all Downhill From Here.Lyons then complained that iPhone sales must be fading because Apple dropped the price, neglecting to account for the fact that Apple met its million unit sales goal three weeks early. “The next version of OS X, called Leopard, has suffered delays,� Lyons wrote, again failing to compare its 6 month delay to the six year delay of Vista. I guess Apple isn't the New Microsoft after all.Lyons begged for forgiveness after beating on Linux users for years and glorifying a bunch of greedy SCO investors trying to exploit intellectual property rights the company didn't even own. In describing his partnership with Rob Enderle, I downplayed his SCO role after he pleaded for evenhanded coverage of his past, noting that he did publish some correct information after the writing was on the wall for SCO.However, for his shameless attempts to present the same kind of one-sided, half-truth, negative-spin that praises the worst corporations on Earth while reviling the only company that seems to share any interests and values in common with its customers, Lyons has lost the bits of credibility he begged to retain. Shame on him, and Zoon on Daniel Lyons' head. [Daniel Lyons: Fake Steve Jobs and the SCO Shill Who Hated Linux]Thanks to John Schmidt for the “Big Brother� link.What do you think? I really like to hear from readers. Comment in the Forum or email me with your ideas. Like reading RoughlyDrafted? Share articles with your friends, link from your blog, and subscribe to my podcast! Submit to Reddit or Slashdot, or consider making a small donation supporting this site. Thanks!

  • BBC Prints Irresponsible Rubbish on Apple

    Daniel Eran DilgerThe BBC has joined the London tabloid press in printing a series of articles skewering Apple over invented suppositions based entirely upon misinformed speculation and some outright lies. The worst part is that the BBC is being grossly hypocritical in its misinformation campaign against Apple, because the company is up to its eyeballs in the Microsoft-encrusted scandal surrounding its proprietary, Windows-only iPlayer imbroglio.[UK Tabloids Pick Up Zoon Awards for Technical Incompetence]Beyond Spin: Bill Thompson Wades Through BBC Hypocrisy to Spread False Information.It's bad enough that the BBC needs to bend facts to support fear, uncertainty and doubt about the iPhone. Now consider that the BBC--as a public corporation funded by British TV license taxes--is building its web video strategy on failed, proprietary technology propped up by an internationally convicted monopolist. At the same time, its publishing a uninformed rant based on speculation and conjecture that accuses Apple of doing things that approach the gravity of its own activities.This hypocrisy slows from the words of Bill Thompson, who followed the crowd in reporting that Microsoft's failed appeal in its EU monopoly case says less about Microsoft's established, anticompetitive practices spanning the last thirty years than it does about Apple's iPod popularity over the last five. Thompson weeps for Microsoft because "its every move is examined for evidence that it might be making life difficult for its rivals," while noting that "some of its competitors seem to get a very easy ride." One might expect the BBC to make excuses for the crimes of its iPlayer partner as it giggly walks lockstep with Microsoft in using the company’s proprietary and Windows-only DRM for video distribution of its publicly funded content.[BBC's iPlayer's Prospects Looking Bleak - Slashdot]Thompson's Specious Attack on Apple."The best example of this [easy ride] is Apple," Thompson announced, because the company got so much coverage for the iPhone despite it being "closed, locked down and restricted." Actually that's not a good example at all, because Apple doesn't have a market monopoly in mobiles. Apple has also never been convicted of monopolistic behaviors in the UK, the EU, or the US because it doesn't have a monopoly and doesn’t act to stop competition the way Microsoft has. Thompson admits that the iPhone doesn't leverage monopoly control among mobiles, but says "the situation is very different" in the area of music players and music downloads. What is this very different situation?"Apple has spent much time trying to ensure that anyone who buys an iPod is completely locked in to an Apple-centred world," Thompson wrote, "in which they use iTunes, buy from the iTunes Music Store, purchase only Apple-certified iPod accessories and, ideally, abandon their plans to migrate from Windows XP to Vista and instead purchase a shiny new iMac." Yes, Apple does want to sell Macs and serve its customers. However, it's simply a lie to say that iPod users are "locked into" anything, let alone being harmed by not being able to migrate to Vista, which Apple actually supports on the iPod and iTunes.Users are not locked into iTunes Music Store purchases; recall that the wags like to point out that a tiny minority of the music on iPods is purchased from iTunes and the vast majority comes from ripped CDs. Purchased tracks from iTunes can also be effortlessly burned to CD for use other other players, following the most liberal and open fair use rights in the industry. Thompson simply lied.
Saying that iPod users are locked into Apple-certified iPod accessories is also not true at all. Apple tries to earn licensing revenue from putting a "made for iPod" logo on devices in the same way Nintendo puts its "seal of approval" on its games, but anyone can deliver iPod accessories, and there's no way for Apple to stop headphones and boomboxes from working with the iPod. Thompson lied again.
His first idea was that iPod users are locked into iTunes. Yes, Apple sets up a system that's easy to use out of the box, but users aren't forced to use it. The iPod can be used with a variety of other applications, or even wiped clean and used with completely alternative firmware like RockBox. Again, Thompson just lied.[Time for Apple to face the music? - BBC NEWS]Thompson Lies Some More: Ringtones.In order to jump from lying about the iPod with generalities and get into specifics, Thompson announced, "the recent launch of the new range of iPods, including the video Nano and the iPod Touch, has shown just how far Apple is willing to go to make life difficult for its users in order to shore up its dominant position in the market for music players and downloads." He backed up his claim by browsing for some sensationalist headlines, doing zero fact checking, and then printing his findings with an enraptured spin that is simply shameful hypocrisy coming from anyone working for the BBC.First, Thompson complains, Apple now sells ringtones and doesn't support homebrew attempts to copy ringtones to the iPhone. Yes, this is unfortunate. Users shouldn't face limitations from using their own song clips, and they shouldn't have to pay extra to carve out a ringtone from songs they purchased or already own. However, this isn't entirely Apple's decision because it has to answer to the labels. It's not illegal, and it has nothing to do with anticompetitive monopoly dominance of the music industry. It's really the opposite: an opportunity for rivals to compete against the iPhone by offering a nicer way to play "My Humps" when their phones ring. So far, the US ringtone industry revolves around $2.50 - $3.00 clips that expire after several months. Thompson lied with a half story and a false premise that do nothing to support the idea that Apple has a monopoly.[Apple's iTunes Ringtones and the Complex World of Copyright Law]Thompsons Lies Some More: Video Output.His second proof that Apple is "shoring up its dominant position" is that "it seems that the new generation of iPods will not output video through cables or docks that aren't Apple authorized and have a specific 'authentication' chip." It seems? Why doesn't Thompson point out that he read some high pitched conspiracy theory about why older cables and docks don't work with the new models, and is presenting it as a proof of anticompetitive, monopolist behavior without even checking the claim out?The reality is that all the new iPods continue to support the same docks as they did, but their video output has changed due to using different hardware. The Nano and Classic continue to work with old docks and cables, while the Touch and the iPhone will require a new dock connector cable because they now output both composite and component video. They work differently; no conspiracy, no spy authentication chips. The iPhone and the latest generation of iPods will work via a dock connector cable without a dock unit, so there's no chip involved. Even if there were, it would not be illegal for Apple to sell proprietary cables such as those that come with the Xbox, the Zune, the Palm Pilot, and most every music player and mobile phone on the market. The only difference is that Apple has kept its dock connector the same over the last several years so that iPod customers can reuse their old cables. Even if Thompson doesn't understand the issues and didn't bother to look into it, presenting false information as facts to support an idea that they do not support is still a lie. [An in-depth iPod Touch review: Video output differences - AppleInsider]Thompsons Lies Some More: Linux Music Management."The nastiest little change is to the iTunes library itself," Thompson wrote. Apple made minor changes to the metadata database used on the iPod. When this change broke unauthorized music management software, some Linux advocates announced press releases saying Apple was persecuting them and trampling their rights to use the iPod. It turned out that the outcry was simply overwrought, and that a fix was easy to deliver. What Apple had really done was improve how the iPod stores its data so that it would be less susceptible to file corruption. Apple doesn't officially support the small minority of people who use the iPod with Linux or alternatives to iTunes on other platforms, so it bears no accountability for fixing their homebrew software when it makes changes to its products. It might be valid to complain that Apple should offer such support, but ignoring Linux has no relationship to establishing a monopoly or market dominance. If Apple was offering a locked in, anti-consumer product, it wouldn't have open source users buying its product in the first place. Unlike the Xbox and Zune, Apple doesn't stop users from installing Linux or RockBox on their iPods, a difference Thompson can’t seem to grasp. Thompson admitted that Apple "will not limit copying or restrict attempts to strip digital rights management code from tracks" and "will not stop people adding non-DRM files they have downloaded from the internet to their library," but then jumped at the opportunity to speculate that Apple is shutting out Linux users, as if Apple would prefer Linux users to either install Windows or buy a music player elsewhere. Which scenario helps Apple "maintain music dominance?" It's an inane argument.Irresponsible Open Source Mouths.Remember when the EFF irresponsibly announced its speculation that Apple was stuffing megabytes of personal information into iTunes tracks? It later recanted, but didn't apologize for the false accusation. The fact that open source advocates are quick to fire out accusations but commonly shrug off any accountability for what they say makes their comments very hard to take seriously. Thompson's uncritical, uninformed parroting of such accusations is not only stomach churning, but egregious given the BBC's wholehearted support for a video distribution system that unilaterally forces people to use Windows to access content that is not available elsewhere, as iTunes music is.Thompson keeps going, castigating Apple for stopping Real from selling its own flavor of DRM that promised support for the iPod, and impugning Apple for supposedly having "business practices do not stand up to scrutiny." Thompson added, "when it comes to music downloads it [Apple] is just as bad as Microsoft on servers."Oh really? Do you have to pay Apple client access licenses for the right to connect your iPod to iTunes or to access the Music Store? Does your music die after three plays or three days? Do you have no choice in the market for MP3 players apart from devices that run the iPod firmware or use Apple’s iTunes software? Equating Apple with Microsoft would be foolish for anyone to do, let alone some misinformed, generalizing, sensationalist wag writing for a public corporation that ties its video downloads to Microsoft's Windows-only DRM.Thompson's Faulty Conclusion to a Shoddy Article.The great model of interoperability, Thompson points out, is Microsoft's PowerPoint. That's because Apple was able to deliver Keynote with PowerPoint compatibility. "Apple can sell Keynote because it took PowerPoint apart and figured out how the files work," Thompson explained.Perhaps Thompson doesn't get it: Apple's ability to maintain compatibility with PowerPoint is just as tenuous as Linux users' ability to make iTunes-compatible song management software for the iPod. Microsoft doesn't support standards in PowerPoint. It uses a crufty, weird, undocumented, proprietary format that changes with every release. That's why the industry is aligning behind Open Document as an international standard, and why Microsoft stuffed ballots in Cuba, Azerbaijan, and Sweden to fast track the establishment of its own proprietary formats as a false "standard" without having to answer the concerns of worldwide standards organizations who overwhelmingly determined that Microsoft's OOXML format was problematic and technically inferior.Oblivious to all this, Thompson announced, "had Apple been unable to do so [reverse engineer the proprietary PowerPoint format], or found that every time it figured out what was happening Microsoft changed the format, it would have complained loudly." Apparently Thompson has been paying no attention to technology over the last two decades as the world community has complained about Microsoft's doing just that.[Office Wars 3 - How Microsoft Got Its Office Monopoly][Office Wars 4 - Microsoft’s Assault on Lotus, IBM][Myth 4: The iTunes Monopoly Myth]The reason Microsoft was on trial in the EU dates back to complaints filed in 1998. The independent US monopoly trial followed up on earlier complaints from the FTC and Department of Justice. Similar complaints haven't ever been filed about Apple's iPod business, but rather only about the arcane, territorial pricing of music established by the big labels, most of whom are owned and managed by European companies.The EU certainly should fix the problems of the music business in its countries, and demand fair use provisions from music and media providers. However, trying to spin the complex situation off as proof that Apple is anything like Microsoft is not only disingenuous, it's an outright lie. Using a bunch of half-baked, ignorant web rumors to support a position that Apple should just allow anything and everything is also dishonest. Doing all of this speciously false complaining while standing on the Microsoft-enamored soapbox of the BBC just makes Thompson look even more incompetent and clueless about the reality around him. What do you think? I really like to hear from readers. Comment in the Forum or email me with your ideas. Like reading RoughlyDrafted? Share articles with your friends, link from your blog, and subscribe to my podcast! Submit to Reddit or Slashdot, or consider making a small donation supporting this site. Thanks!

  • Hawaii's 3rd Apple Store ready to roll

    Filed under: Retail, AppleAs if life in Hawaii isn't pleasant enough, Apple is going to make it just a bit sweeter by opening another retail store this weekend.Apple Store Royal Hawaiian will open on Saturday, September 27th at 10:00 AM. This store is located in The Royal Hawaiian Shopping Center, at 2301 Kalakaua Ave. next to The Cheesecake Factory (mmm ... cheesecake). Get your full travel directions here. This will be Hawaii's third Apple Store.Let us know if you visit this store and share your photos and stories. If the Kahala store opening is any indication if what you can expect, it's definitely going to be fun.Read | Permalink | Email this | Comments

  • Two Canadian Apple Stores set to open

    Filed under: Retail, AppleRejoice, Apple-loving Canadians. Apple will open two new retail stores this weekend. One in Calgary, Alberta and the other in Toronto, Ontario. Apple Store Market Mall will be the 2nd store in Alberta when it opens at 9:30 AM on Saturday, 27th. It's located between 32nd Avenue NW and 40th Avenue NW on the West side of Shaganappi Trail NW. You can find full travel directions here. At the same time, Apple Store Fairview will open in Toronto at 1800 Sheppard Avenue East. Here are your travel directions. These will be the 8th and 9th stores to open in Canada. If you visit either location, please share your stories and photos. Have fun!Thanks to everyone who sent this in!Read | Permalink | Email this | Comments

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