Hotfix Update: Parallels Desktop 4.0 Build 3540 is available

Posted by Dave MertenParallels has launched a new build for Parallels Desktop 4.0 for Mac. Parallels continues to refine PDfM 4.0 to improve the customer experience. Below is a list of improvements and bug fixes.

Posted by Dave MertenParallels has launched a new build for Parallels Desktop 4.0 for Mac. Parallels continues to refine PDfM 4.0 to improve the customer experience. Below is a list of improvements and bug fixes.

  • Parallels Desktop 4 updated

    Filed under: Software, Snow LeopardPopular virtualization software Parallels has been updated to build 3810. The software offers many upgrades and fixes, including Windows DirectX 9.0 with Shaders Model 2 support, as well as "experimental" support for Snow Leopard and Windows 7 beta. The "experimental" caution, as you might surmise, means not all features will work. For example, in Snow Leopard, there is no USB support, and Parallels notes there is no shared networking support.Parallels has been running a competitive race against VMware Fusion as each software solution tries to out-feature and outperform the other.The Parallels update can be downloaded at this link, or you can select "check for updates" from the Parallels application help menu. A complete list of the enhancements in this build can be found here. Some users are reporting faster performance and some improvements with use of peripherals.TUAWParallels Desktop 4 updated originally appeared on The Unofficial Apple Weblog (TUAW) on Thu, 08 Jan 2009 13:00:00 EST. Please see our terms for use of feeds.Read | Permalink | Email this | Comments

  • Will Google's Android Play DOS to Apple's iPhone?

    Daniel Eran Dilger Today's broad array of smartphone operating system contenders are offering lots of potential answers to a problem that only requires one. It appears the market has two options ahead: either pool generic hardware makers behind a single operating system and deliver a smartphone marketplace that resembles the Windows PC market, or watch them fall to a dominant leader and have a smartphone market that resembles Apple's iPod ecosystem. This decision isn't going to be made by a class of intellectual elite, or by government mandate. it's going to be made by the market itself. Here are the factors that will influence the outcome, either marginalizing Apple's iPhone into a niche as the company has twice experienced previously at the hands of DOS in 1981 and Windows in 1991, or positioning it as the dominant leader as Apple has achieved for itself with the iPod since 2001. The third segment in this series looks at Google's Android and the Open Handset Alliance as a possible “DOS-attack” against Apple's iPhone. Subsequent segments will look at Nokia's newly opened Symbian and other mobile contenders challenging the iPhone. Will the iPhone Meet its Match from a Modern Day DOS? Will Windows Mobile Play DOS to Apple’s iPhone? Will Google's Android Play DOS to Apple's iPhone? Will Symbian Play DOS to Apple's iPhone? Google Acquires Android. In 2005, Google purchased a startup named Android, which had been in business for nearly two years. The secretive startup was known only to be working on software for mobile phones. It was being run by a who's who of mobile industry veterans, including Andy Rubin, the founder of Danger. Rubin had earlier worked at WebTV along with Chris White and Andy McFadden, both of whom had also joined Android. Richard Miner of Orange and Nick Sears of Tmobile also brought their mobile provider experience to Android. At the time of the acquisition, Google didn't announce any plans for Android and instead only told BusinessWeek, “We acquired Android because of the talented engineers and great technology. We're thrilled to have them here.” It appeared that Google was only going to be expanding its search services for mobile phone users, along the lines of the Google SMS answer system it had recently released. Google Buys Android for Its Mobile Arsenal - BusinessWeek Windows XP Media Center Edition vs Apple TV: The Fall of WebTV The GPhone Myth. As reports began to leak out about talks between Google and hardware makers throughout 2007, rumors began to fly about “the GPhone,” a competitive offering that was supposed to take on the iPhone. Some phone enthusiasts hoped Google would jump in to rescue the struggling OpenMoko project and turn it into a viable project that could attack Apple's new smartphone. In October 2007, I printed the Great Google GPhone Myth, taking apart the idea that Google would be directly competing against the iPhone, and describing that Google was really working on a free alternative to Windows Mobile as a conduit for getting its search and related services on a broader variety of mobiles. Google's services were already on the iPhone. In November, Google played its hand: it had organized a consortium of companies called the Open Handset Alliance to develop open standards for mobiles. The first product from the group would be Android, a mobile operating system built on the Linux kernel. Google wasn't getting into the phone handset business at all; it was only making sure that its mobile search products would not risk being marginalized by the threat of Windows Mobile on phones in the same way Microsoft had been working to leverage its PC monopoly to push Google search off the Windows desktop. The Great Google gPhone Myth Introducing Android: Leader of Linux. Two weeks later, Google released an early version of the Android software. On top of a Linux kernel, Android uses a specialized version of a Java Virtual Machine that takes Java language code and turns it into what Google calls “Dalvik bytecode” rather than Java bytecode as a standard JVM would. This allows Google to leverage existing and familiar Java language tools without paying Sun for a Java license. Like Mac OS X and its fraternal iPhone OS, Android includes a variety of open source libraries, including SQLite and WebKit. On top of that, Google developed a series of frameworks that handle the tasks Cocoa Touch does on the iPhone. Android also bundles a set of applications. While Apple adapted its existing Mac OS X to work in a mobile environment to create the iPhone OS, Android is more like a customized Java environment running on a specialized mobile Linux variant: elements of maturity in an otherwise experimental new platform. What is Android? -Google Android was by no means the first mobile OS using Linux. Both Palm and its amputated ACCESS software arm have Linux-based mobile platforms. Nokia has Maemo, which it uses in its Internet Tablets, and also recently acquired Trolltech and its Qtopia mobile Linux platform. Motorola has teamed up with MontaVista Software to use its Mobilinux. Intel created the Moblin project for mobile Linux, aimed at Internet devices. Google's OHA also isn't the first consortium to attempt to standardize a mobile Linux platform. The OSDL started the Mobile Linux Initiative to define requirements for hardware; the Consumer Electronics Linux Forum (CELF) then worked to define various phone profiles aimed at the Japanese market; the Linux Phone Standard (LiPS) Forum tried to do the same thing in Europe. In 2007, LiPS was folded into the new LiMo Foundation, along with the OSDL. All of these committees have had some overlap and some complementary features. Several of Google's OHA partners are also LiMo members, including NTT DoCoMo, Wind River, and Motorola. So why didn't Google just join LiMo? “LiMo, very candidly, wasn't moving fast enough,” OHA board member John Bruggeman told CNET. Google hopes to herd the Linux cats into a progressive, structured platform that can battle against Symbian and Windows Mobile to succeed as the new DOS of smartphones. Will Google fracture or unify mobile Linux? The Presumption of the Necessity of DOS. The previous segment examining Windows Mobile pointed out how the PC industry as a whole assumed that Microsoft's desktop Windows monopoly would easily take over dominance in the MP3 player market, pushing Apple into a niche position. This was expected because DOS had pushed Apple's early computers into a reduced role starting in 1981, and Microsoft had repeated this again in 1991 when the DOS world migrated to Windows, effectively pruning Apple's Macintosh into a Bonsai platform. The inability of one company to dominate any product category has been frequently repeated by PC industry pundits as a given, despite the fact that history is full of examples of this happening. Sony dominated personal music players for two decades under the Walkman brand even while equally large competitors tried to push it from this position; Nintendo has similarly owned handheld gaming despite ill-fated efforts to grab a piece of its pie by products running a generic platform such as Microsoft's WinCE (Gizmondo), Linux (GP32), and Symbian (N-Gage). In fact, outside of the Windows/DOS PC, there are actually few examples of a generic platform taking over an industry. Nearly every other consumer-facing product uses proprietary platforms: car makers, stereo equipment, appliances and so on typically all use designs custom to their maker. The paradox of the Windows PC market has been that Microsoft's broadly licensed software supposedly saves hardware makers from investing in software development while ensuring compatibility, when in reality it adds significant costs to PC makers while limiting their ability to differentiate themselves. That explains why PC makers have been perpetually merging together and going out of business while Microosft has rolled in money over the last two decades. Parallel efforts to copy Microsoft in broadly licensing an operating system have regularly failed: IBM's OS/2, Apple's Mac OS, Palm's PDA OS, even Microsoft's own efforts to duplicate Windows dominance in other markets, from copy machines to PDAs to smartphones to SPOT watches to music players. The closest copy may be Symbian, but its customers are partners, not simply consumers of a generic third party's operating system as Windows licensees are. That indicates it is not necessary to duplicate the dominance exercised by Microsoft over the PC industry in the smartphone market. Google's Android and Symbian exist more as technology sharing pacts among manufacturers, but both aspire to take Microsoft's DOS role among smartphones. However, the idea that Apple's iPhone must be dethroned by a modern-day DOS, whether Windows Mobile, Android, or Symbian, is not just debatable, but does not sync with the reality of more recent events. Apple's recent history of the iPod further refutes the idea that a software analog to Microsoft is needed. The iPod Emergence: Apple & Pixo vs IBM & Microsoft. Apple's iPod in 2001 made no effort to clone the DOS business model; it actually did the opposite. When Apple entered the market, there were a number of existing MP3 devices using custom software, hardware designs, and DRM codecs. The iPod used off the shelf components to deliver a custom MP3 player using third party software, but Apple also added its own technologies: easy to use sync with iTunes, a fast Firewire interface that made uploading music far faster than the prevailing USB 1.0, and an attractive industrial design. With the iPod, Apple played the role of IBM in 1981, using Pixo's embedded operating system to enter the market quickly, just as IBM had used DOS. The difference was that Apple didn't direct any market attention toward Pixo and added a lot of value on top of that core embedded OS. A modern day Compaq couldn't simply clone the hardware and license Pixo to run on it in order to compete against the iPod, because the iPod was much more than just generic hardware running Pixo software. As the iPod developed, Pixo's role diminished and was eventually displaced. Just like IBM, Apple jumped into a new market just as demand was beginning to explode. Apple made MP3 players far more attractive to a general audience by delivering greater playback capacity than most entry level devices offered, along with an ease of use that encouraged buyers to jump in at the higher end of the market. That left Apple with not only the lion's share of the market, but also by far the most profitable segments of the market. Two decades prior, IBM badly fumbled its play with the early PC and ended up irrelevant in the PC world by the late 80s, sideswiped by Microsoft's DOS and the cloners who were licensing it in parallel, notably Compaq and later HP and Dell. Steve Jobs had witnessed that happen, and was determined to not let it happen again to Apple. Rather than being manipulated by a software middleware vendor as IBM had, Apple worked to incrementally develop the iPod market itself. After consuming the hard drive-based player market, Apple took on the Flash RAM-based market with a tiny hard drive system used in the iPod Mini, and followed up with Flash-based devices of its own in the Nano and Shuffle. This allowed Apple to progressively serve an increasingly wider market, incrementally growing upon an established foundation. With the iPod, Apple became, in effect, an IBM with its own internal Microsoft. Microsoft's Failure Despite Features. In contrast, Microsoft entered the music player market by promoting music player hardware reference designs around WinCE. However, it was unable to ship a finished design until the iPod had become firmly established around 2005. Later branded as PlaysForSure, the devices were sold by various hardware makers and all purported to support the same DRM and the same music subscription services while also offering a broader array of hardware that presented video before the iPod did, supported wireless before the iPod, and so on. Despite these unique features, all of those PFS designs still failed. Microsoft blamed the failure of PFS upon its music store and hardware partners and decided to take Apple on itself in 2006. It relaunched a Toshiba PFS player as its own device under the Zune brand, adding WiFi music sharing features and a larger display than the current Pods had. It failed dramatically as well. Did Microsoft's attempts to float a new DOS among music players fail because of Apple's success, or due to Microsoft's own problems? The failure of the Zune, which followed the iPod model rather than the DOS model, seems to suggest that Microsoft itself was to blame. Consider too that Microsoft's Windows Mobile phones, which use the same underlying operating system as its failed PlaysForSure music players and the Zune, had similarly flopped even before Apple could release a charismatic phone equivalent to the iPod. Of course, when the iPhone was released, it hit Windows Mobile hardest. The iPhone made Windows Mobile Smartphones look ridiculous and underpowered, and made Windows Mobile Pocket PC phones look clumsy and awkward, despite the fact that they both supported a variety of features the iPhone didn't, including the ability to edit documents, capture video, send MMS, and so on. Simply adding on features did not enable Microsoft to compete against Apple. The only conclusion that can be drawn from all this is that competing against Apple requires more than just having a feature arsenal. Microsoft's failures in themselves do not necessarily mean that Google's Android will fail in its attempts to float its own smartphone platform. Why Microsoft’s Zune is Still Failing Microsoft’s Zune, Vista, and Windows Mobile 7 Strategy vs the iPhone Will Google Succeed where Microsoft Failed? Microsoft's demonstrated inability to successfully enter consumer markets for MP3 players and smartphones has given observers little faith that the company will somehow turn things around in late 2009 when its next generation of devices are expected to be released. However, prior to that the first fruits of Google's efforts to build its own smartphone operating environment will arrive. Will Google's Android take over Microsoft's crown as the “DOS vendor” among smartphones? Supporters of Google's Android project point to some parallels between Android for smartphones and Windows on the PC: Android will allow hardware makers to differentiate in ways that can offer features Apple can't (or doesn't want to); it should allow software developers to offer features Apple does not allow on the iPhone; it embraces open, hobbyist experimentation in ways that Apple currently isn't; and it opens the potential for content providers that Apple is not interested in allowing. Openness is Android's key competitive feature. Will all this openness allow Google to unseat the iPhone to become the primary platform developers want to participate in, and subsequently soak up the market for third party hardware makers that Windows Mobile serves? While Google currently has no market share due to the fact that no Android phones have yet shipped, it does have broad vocal support from a variety of the same kinds of hardware manufacturers that supported DOS and Windows and helped to make those platforms successful in the desktop PC market. HTC and Android. The first Android phone is expected to be the HTC Dream; Taiwan's HTC (High Tech Computer) also manufactures Palm's Treo Pro phone as well as many of the most visible Windows Mobile devices. In addition to models produced under its own name, HTC also sells Windows Mobile devices under the Dopod brand, as well as no-name phones branded by providers, such as AT&T, Orange, Sprint, T-Mobile, Verizon Wireless, Vodafone, and others. HTC will also be building the XPERIA X1 Windows Mobile phone for Sony Ericsson. HTC was quick to throw its support behind Android despite its long term alliance with Windows Mobile. Why would it so enthusiastically support an unproven platform from a company that has no experience in consumer hardware platforms? One can only assume that HTC is not happy with the current state of Windows Mobile, and desperately wants another “DOS” to succeed where Microsoft's has so spectacularly failed. As an Original Design Manufacturer for Palm, HTC watched as Palm adopted Windows Mobile in place of the Palm OS and subsequently fell even deeper into crisis. Palm's only successful phone since has been its Palm OS-based Centro. HTC undoubtedly sees Android as its ticket to becoming the next Dell, but without a similar dependance upon Microsoft. Android for mobile phones is essentially playing the role of Linux for PCs, except that it has the backing of a major company behind it. Can Android Take on the iPhone with Openness as its Feature? As great as this sounds, it's important to consider that Linux on the desktop has made no significant progress in eating into Windows dominance after a decade of trying. Being open, free, flexible, and decentralized hasn't been enough of an advantage to get consumers to migrate from Windows to Linux in any fraction of significance. Similarly, in the music business, Linux-based MP3 players have had no impact on the iPod, despite offering more features, flexibility, support for additional codecs, and so on. In the mobile phone area, Linux enjoys a sizable portion of the smartphone market, but this is almost entirely due to phones sold by Motorola in China, where the advantages of Linux' openness are void. Motorola's Linux phones offer nothing to users in terms of openness or flexibility, and are really no different in terms of features than other appliance 'feature phones' based upon closed operating systems. And again, a key problem with assaulting Apple in a feature war is that neither the iPod nor the iPhone became popular by being “highly featured.” They both delivered perhaps 80% of the functionality found in all other devices in the market. Rather than trying to match every feature and cater to every niche as Microsoft had with Windows Mobile, Apple's devices did a few things very well at launch, and incrementally developed into full featured devices that still lack some of the more unique features of their competitors. Further, in terms of openness, the demographic that embraces Linux' characteristic freedoms is not the same as the demographic that buys smartphones in quantity and then pays for data service. This is a critical fact to consider because a big part of the iPhone's success stems from the fact that it is being pushed by mobile providers who want to capture the cream of the market willing to pay a premium for data services. The Frankenphone. Combining the fractured aesthetic of HTC's Windows Mobile phone hardware with Android's software, based upon Linux' perpetually unfinished DIY openness and Google's Java-like development platform, will not result in a product similar to the iPhone. Instead, it will look a lot like phones that have already failed in the market. Apple's advantage comes from slick hardware designs with a close attention to detail, combined with software that purposely does less so that it can do what it does better. Even Apple's own conservative attempts to broaden its software capabilities with iPhone 2.0 have resulted in instability problems that can be blamed upon both Apple's early releases of its phone operating system and software from inexperienced third party developers new to the platform. Would the current frustrations with iPhone 2.0 be somehow mitigated by additional openness that also embraced all kinds of variables from different hardware makers with less quality control than Apple, a loose committee of additional cooks working to serve up operating system features targeted at every possible conceived need, and a wider third party software group with fewer constraints on illegal behaviors? The Failure of Open. While it is politically unpopular to criticize the well meaning efforts of open source contributors, the failure of Linux on the desktop, the failure of the vaporware Indrema game console, and the failure of the OpenMoko project to deliver a workable phone within a year of its deadline all underline the serious problems open development faces in the world of consumer oriented devices. Open has simply failed to deliver on its promises in the world of consumer hardware. OpenMoko was supposed to release its first mobile phone to consumers for $250 several months in advance of the iPhone. When the iPhone shipped, the group then announced new plans to get its phone out by the end of 2007. Instead, this spring the group announced new plans to move to an entirely different development platform, and ship its phone mid year for $400 with limited functionality and incomplete software outside of basic GSM phone features. Linux's notable successes, from Motorola's Linux phones to the Tivo DVR to Linksys Routers, have often come without any associated openness or freedom, and were instead delivered simply to provide their manufacturer with a free kernel to build upon. This indicates that while Linux may find its way into an increasing number of smartphones, it will likely not be accompanied by the glorious freedom of an open development environment Google has said it would offer with Android. Apple iPhone vs the FIC Neo1973 OpenMoko Linux Smartphone Can Google Succeed Where Open Has Previously Failed? Despite “openness” being Android's strongest competitive feature compared to Apple's iPhone, Google recently revealed that its wide-open development model is intentionally gravitating towards a closed association of top tier partners due to practical considerations. In July, Google accidentally sent out a notice that revealed that it had been seeding private SDK updates to only a subset of its contributors, angering those who believed that Android would be as open as Linux on the desktop or the OpenMoko project. Further, Google has restricted initial development to higher level APIs just as Apple did, further indicating that Google itself realizes that being wildly open to impress a minority of hobbyists will not result in the commercial success of its new platform. That serves to neuter Android's primary advantage over the iPhone. Without delivering on the premise of being wide open, Android is really just a less mature set of Java libraries used to create a specialized binary that runs on a Linux foundation. Unlike Apple's iPhone, Android phones won't have a slick user interface developed by professional artists, nor the iPhone's legacy of mature software development frameworks crafted over the last thirty years, nor the iPhone's tightly integrated hardware with award winning industrial design, nor its marketing power tied into the iPod and Apple's retail stores. Android won't be an open iPhone, it will only be a Windows Mobile phone with a better kernel that runs specialized Java software instead of Win32 or .NET code. Don't expect consumers to be impressed by that. The Biggest Missing Feature. There is one remaining factor that strangles to death any last remaining hope that Android might assassinate the iPhone and assume the crown of the “DOS of smartphones.” That is: Android delivers zero price advantage to consumers. In 1981 and 1991, consumers who wanted Apple computers faced the sticker shock of a somewhat arrogant price tag. Apple sold its computers, as it still does, at the higher end of the market, but there was simply far more range in prices available. In 1981, that meant the Apple II was $2600 and the new Apple III was $3500, even before you added a monitor. On the low end, Commodore sold its far less powerful, but “still a computer” Vic-20 for $300, while IBM entered the market with the IBM PC at $3000. Over the next few years, Apple focused on delivering additional sophistication at the same price, releasing the $10,000 Lisa and then the $2,500 Macintosh. IBM continued selling PCs in the same $3,000 to $10,000 range, but other DOS PC vendors began selling machines at prices that ranged as low as $1500. That left Apple with a roughly $1000 price premium over low end PCs. The products weren't really comparable, but consumers only saw the huge price difference. In 1991, Apple was still selling moderate to high-end Macintoshes for $3,800 to $10,000; the crippled Mac LC was $2500, and obsolete-at-birth Mac Classic ranged from $999 to $1500. Windows allowed PC makers to ship a functional $1500 PC and claim a rough approximation to Apple's $2500 entry level system, maintaining that apparent $1000 price premium. Today, pundits are lucky to find a Dell or HP system that is even a couple hundred dollars less than a comparable Mac. However, in the smartphone business, the iPhone 3G is now the same price, if not less, than generic competing phones on the market. Even more significant is the fact that the price of the phone hardware is nearly nothing compared to the cost of the service plan. This fact simply eases any price premium that could cause buyers to flock to a smartphone running a generic operating system over buying the iPhone 3G, regardless of whether it runs Windows Mobile or Android. 1990-1995: Planting Software Seeds Android Partners Have Already Failed. That same pricing principle similarly prevented buyers from considering many of the alternatives to the iPod. While Apple's original iPod models were more expensive than many of the first MP3 players on the market, they were price competitive with models offering similar features. By 2004, it was Apple who was undercutting MP3 competitors on price. Microsoft offered zero price advantage when it began selling the Zune, a major factor in its failure, but Microsoft simply couldn't out-price the iPod; it was already losing money offering the Zune at the same price as the iPod. Apple now has tremendous market power in buying RAM and other components that will prevent any competitors from being able to offer a huge discount over the iPhone's $199 price tag. Even if competitors were to give their phones away, they would only offer a $200 discount to users who would then still need to pay the same mobile fees to use the phone. Android's other partners, including Samsung and LG, have already failed to capture any significant market share in the music player market. Are they going to maintain their position as smartphone makers now that they face similar competition from Apple, its iPod ecosystem, its iTunes Music and Apps Store, Apple's retail store experience, and other factors that are pushing the iPhone? If they can, it is not obvious how partnering with Android will help. Other Problems for Android. Android was announced in early November 2007 and was followed with an early preview SDK within a couple weeks, a month ahead of Apple's initial announcement of the iPhone 2.0 SDK. However, between March and July 2008, Apple delivered nine progressive releases of its SDK, opened its App Store, and sold 60 million apps, raising $30 million to support iPhone software development in just the first month. It has since released three more SDK updates to developers related to iPhone 2.1, which is expected next month. Android just published its first open SDK beta update earlier this week, warning developers that “applications developed with it may not quite be compatible with devices running the final Android 1.0.” Additionally, Android still has no phones available. By the time the HTC Dream is expected to launch, Apple will have an installed base of around ten million iPhone (and iPod touch) users supporting software development through iTunes. The business model for selling Android apps is no better than that for selling jailbreak iPhone apps: there is no iTunes Apps Store to promote them, so users will have to track them down on their own. Android developers also have no real freedom that jailbreak iPhone developers lack. The only difference is that there are ten million iPhones to sell jailbreak apps to, and currently zero Android phones. If selling a jailbreak iPhone app sounds like more trouble than its worth, imagine trying to sell Android apps to a non-existant audience. Now add the official iPhone App Store into the mix, where publicity, promotion and profits are booming. What platform is going to have the most applications? How many users will flock to a smartphone platform with no apps? The wisdom of releasing a desirable phone and achieving a significant installed base before releasing an SDK makes a lot more sense in retrospect. Additionally, while Apple has a decade of experience in shipping regular updates to Mac OS X and its Xcode developer tools, Google has only shipped a random assortment of web-oriented SDKs (a number of which have been abandoned) as a tangent to its core business of selling advertisements. When the Android SDK 1.0 is finished later this year, developers will not only lack an installed base to sell their apps to, but will also have no high profile market for selling their apps in, and subsequently no financial incentive to develop applications that add value to the Android platform, just like Linux on the PC desktop. Around the same time, possibly within the next month, Apple will be shipping its second major OS release: iPhone 2.1. Apple will also be upgrading its entire user base to the new software so that developers will have a cohesive platform to target. This mirrors the efforts Apple has taken to upgrade its Mac OS X users to the same reference release. Mobile developers will be seeing money pouring in via iTunes while crickets chirp in the Android section of various mobile online stores. Apple’s iPhone Vs. Other Mobile Hardware Makers: 5 Revenue Engines Same Same, But Different: DOS Model Problems. Android developers will also have a series of other problems to manage. Like Windows Mobile, Android is intended to support everything, from BlackBerry-style keypad phones with a small touchscreen to the simple Windows Mobile Smartphone form factor lacking a touch screen to iPhone-like full size touch screens. Also like Windows Mobile, Android phone makers will have the option to leave off Bluetooth, WiFi, GPS location services, graphics hardware acceleration, and so on. Each Android phone will also have unique camera hardware, support for different video and audio codecs, and varied support for other differentiating proprietary services demanded by mobile operators. This will force developers to to make complex decisions regarding the lowest common denominator they choose to support. So while the iPhone will have a cohesive feature set, a managed software environment, and a functional market, Android will be a loose federation of hardware makers selling the same random features found on Windows Mobile today, with a chaotic development environment that lacks any central market for users or developers. And it will be run as an experiment by a company with no experience in consumer hardware or platform development. The Missing Tap. One specific example of the “DOS model problem” is that Android currently does not support multitouch. It's not touched on in the API, and Google quietly tap dances around its omission. Why no multitouch? Because multitouch screens are expensive, and most OHA hardware members are more interested in making a profit in a competitive phone market rather than impressing consumers as Apple did with the iPhone. Most existing smartphones, even those trying to directly rival the iPhone, use a stylus driven, pressure sensitive tap screen or a simpler, cheaper touch technology that lacks support for sensing multitouch. The iPhone's screen can actually sense up to five fingers at once, but the primary feature multitouch offers on the iPhone is the two fingered tapping and the pinching effects everyone associates with it. Android could certainly support multitouch if there were a demand for it, but that's the point: Google knows that its hardware partners are cheap and unlikely to put out hardware that actually competes with the iPhone. Instead of using expensive technologies that deliver clever yet largely invisible functionality, OHA members, just like PC makers, are far more likely to add flashy, impractical gadgety fluff that's cheap to tack on, such as slide out keyboards, neon tubes, and scratch and sniff stickers. That's how you impress gullible nerds on the cheap. Google itself is blowing smoke and erecting mirrors to distract from the reality that it being a “DOS vendor” means supporting bargain basement hardware from penny pinching duplicators. Android has been demonstrating some “wow” features such as a Street Maps app that pans around based on an internal compass in the demonstration phone. The problem is that that kind of thing only makes for a fun demo. Nobody needs to twirl around their phone in the air to see a view of the other side of the street, but everyone who has used an iPhone will wonder why they can't pinch to zoom out. Even worse, most Android phones aren't going to have a compass built into them, so Google is demonstrating features most Android users won't be able to use. That Sounds Like Microsoft… Google's design decisions are beginning to look a lot like Windows Vista; rather than actually working to make laptops boot faster, Microsoft came up with the idea of adding a small screen to the back of Vista laptops so users could check their email without having to wake the system up. But this was a stupid idea for a number of reasons, the most obvious being that most users just want a laptop that boots up quickly. Few laptops got the mini screen, but every user who tries Vista on their laptop will wonder why it doesn't boot up as fast as Mac OS X Leopard. In the same way, Google is advertising features for Android that most users won't ever see in their actual phones while ignoring things people will expect based on their exposure to the iPhone. Android is simply selecting the wrong features. Android will offer the advantages of supporting MMS, recording video, and the list of other features Windows Mobile already supplies. Those features didn't stop Apple from firing past Microsoft in the smartphone arena however, just as the Zune's highly touted WiFi and screen didn't phase iPod buyers. Incidentally, just months after the Zune, Apple had not only demonstrated a larger display but a higher definition multitouch screen, and not only WiFi, but functional WiFi that could be used to browse the web or check email. This suggests that Apple, with its faster release schedule, won't stay behind any of the leading features potentially offered by Android for very long. Android partners, however, will find it as difficult to catch up with Apple's unique features, just as Microsoft has been stymied to keep up with Mac OS X, the iPod, and the iPhone. The underlying reason: both Google and Microosft are tasked with maintaing support for a huge variety of hardware options demanded by all their partners. Apple has the unique circumstances to do only what it needs to do itself. Android in Windows Mobile's Shoes. Like Windows Mobile, Android faces a difficult market. In the US, it competes against the popular BlackBerry in corporate markets and the iPhone among consumers. Worldwide, it competes against entrenched market leader Nokia. The difference is that Google, unlike Microsoft, has no in. Windows Mobile was adopted by Windows-bound IT shops despite its weaknesses. Nobody has any preexisting reason to try an Android phone apart from hobbyists and open software enthusiasts, a demographic that has done little to move Linux on the PC desktop. Google also lacks Microsoft's installed base; it's starting from zero. The smartphone industry initially doubted Apple's chances of making much progress with the iPhone, despite the company having the Mac platform, the iPod, retail stores, platform development experience, marketing savvy, industrial design prowess, and so on. Google doesn't have any of those things. Mobile Providers vs Android. Apple also started with an exclusive partnership with AT&T, a three legged race that demanded effort from both. Google is hoping that hardware makers handle the hardware details and that mobile providers will be excited to sell its Android phones. While hardware makers such as HTC clearly appreciate having found a free alternative to Windows Mobile, it's not obvious why providers would be excited about Android, as it promises an openness that most mobile providers strongly oppose. AT&T took a big risk in getting behind the iPhone, as the phone encouraged users to use email rather than fee-based SMS and MMS, it supported WiFi for data access, and it bypassed AT&T's MEdia Net services to plug into iTunes instead. Verizon refused to parter with Apple and grant it those kinds of concessions. Is AT&T going to take a similar risk to partner with a phone that is not exclusive to it, and is Verizon now going to open its arms to support phones that do not exclusively support BREW, VCast and its other proprietary services? While Android may well eat into Microsoft's Windows Mobile business by stealing away its hardware makers, it seems unlikely that Android will ever serve as more than free alternative to Windows Mobile in a market where Windows Mobile is increasingly irrelevant. Android may have the dubious distinction of swallowing Microsoft's mobile business the same way Microsoft ate up the Palm OS, but even if it accomplishes that goal, Google will likely find itself unsustainably hungry immediately afterward. It will also find itself swimming in a shark tank of hungry rivals, including Nokia's Symbian, RIM's BlackBerry, and Apple's iPhone. Symbian is the final generic platform vying for the opportunity to play DOS in the smartphone market. The next article will examine Nokia's chances in its bid to match Microsoft's PC dominance in the mobile market while setting out in a new venture to copy Android's open software model. Did you like this article? Let me know. Comment here, in the Forum, or email me with your ideas. Like reading RoughlyDrafted? Share articles with your friends, link from your blog, and subscribe to my podcast (oh wait, I have to fix that first). It's also cool to submit my articles to Digg, Reddit, or Slashdot where more people will see them. Consider making a small donation supporting this site. Thanks!

  • 50 of the Most Burning Apple Questions Answered

    You asked for help with the thorniest problems facing Mac, iPhone, and iPad owners, and we answered, providing 50 foolproof solutions that’ll come in handy for anyone who uses Apple gear. For months now, we’ve been asking you to send us your most burning Apple questions, and to put it mildly, you came through. The queue in our inbox looked longer than the lines that curled around NYC’s 5th Avenue Apple Store for the launch of the very first iPhone. And when we dug into the meat and potatoes of your queries, we could only marvel at the insightful list of vexing technical issues and twinkle-in-your-eye trivia tidbits that you challenged us with. We distilled all those inquiries down to the 50 best, most burning questions about Macs, iPhones, iPads, and Apple itself. Then we put our crack team of experts on the job of coming up with this ultimate answers guide for all things Apple. Struggling with iTunes syncing? iPhone backups? RAID cards? iPad printing? Or just wondering exactly what Steve actually wears every day? The answers await, backstopped and bulletproofed by the pros at Mac|Life. 1. Duplicates in iPhoto I can’t find any options in iPhoto for removing all duplicate pictures in one fell swoop, and I don’t want to find and delete them all myself. Any ideas?iPhoto lacks iTunes’ duplicate-deleting prowess, but the shareware app Duplicate Annihilator can fill this gap and free your photo library of clutter. Despite the name, it identifies and tags duplicate pictures with a keyword so you can collect them in a Smart Folder to review and annihilate at your leisure. 2. Wi-Fi DropoutsSince upgrading to Snow Leopard, my Wi-Fi connection randomly drops for no reason. I still get Wi-Fi reliably on my iPhone, and my wife gets it on her PC. Any advice?This problem seems to be affecting many Snow Leopard users, so we’ve come up with a series of steps that should resolve it. Start with the first and work down until the problem goes away:» Update to Mac OS X 10.6.3 or later.» Restart your modem and router.» Upgrade your router’s firmware to the latest version, particularly if it’s a non-Apple router.» Turn AirPort off then on again from your menu bar.» In your Network System Preference, create a new location and delete all of the previous locations.One of our best tips for troubleshooting Wi-Fi connection problems is to create one brand-new location and then delete all of your previous locations.» Within your new location, drag AirPort to the top of the service order by clicking on the gear icon and choosing “Set Service Order.”» Delete all of your preferred networks. To see your preferred networks, click on AirPort in the left margin, then the Advanced button, then the AirPort tab.» Within that Advanced area, click on the TCP/IP tab and turn off IPv6. Then, go into the DNS tab and make sure that your DNS servers are correct. If in doubt, try Google’s DNS servers of 8.8.8.8 and 8.8.4.4.» Run Keychain First Aid in Keychain Access, which is located in your Utilities folder.» Manually change your router’s wireless channel to another channel to avoid interference with other wireless networks. See which channels are being used by other networks with a utility like AirRadar ($20, koingosw.com).» Turn off 802.11n mode on your router, leaving it in 802.11b/g mode only.» Change the security settings on your router from WEP to WPA/WPA2.» Zap the PRAM on your Mac (get instructions here). 3. Multitouch Gestures Why can’t I do the one-finger double-tap to open documents in Snow Leopard?You can absolutely use the one-finger double-tap on your Multi-Touch trackpad to open documents in Snow Leopard. Simply go into your Trackpad System Preference and make sure that “Tap to Click” is checked. Your confusion may also stem from the fact that your Multi-Touch trackpad is capable of understanding many gestures. So if you’ve enabled “Dragging” or “Drag Lock,” you might be holding down your finger too long after the second tap. If you’ve enabled “Secondary Click,” you might be tapping in the wrong area of your trackpad. 4. Syncing iPhone Photos When I sync my iPhone, all 6,000 of my MacBook Pro’s photos move to the iPhone--very uncool! How do I remove them from the phone and ensure one-way photo transfers to the Mac in the future?That’s at least 5,950 pictures too many. Just connect your iPhone to your MacBook, then select the iPhone in the iTunes sidebar. Click the Photos tab, where you can choose to transfer none of your pictures or just specific iPhoto Albums, Faces, and Events to your iPhone. Re-sync to apply your new settings and get back a few gigabytes on your iPhone. 5. Uninstalling My Mac still runs processes from a program I deleted. How do I delete an application entirely and prevent this from happening?Unfortunately, there’s no standard way to remove a program from your Mac, but some developers simplify the job by including an uninstaller with their application. It may lurk in the main folder of the app you want to terminate--check those subfolders!--or it might be in the original installer itself. Launch the installer and proceed through it carefully. An uninstall feature may be obvious, or it could be hidden among options to customize the installation process. Be sure to quit the program you want to delete before uninstalling it.If an application didn’t come with an uninstaller, then the only way to delete it is to drag it to the Trash. However, this won’t remove preferences and other support files left behind on your Mac. You can use Spotlight to search for the deleted application’s name to find these strays, but if you have a lot of applications to remove, consider investing in a dedicated uninstaller like CleanApp, AppZapper, or AppCleaner. These programs automate the process of zapping unwanted programs--and their stuff--off your drive for good. 6. File Compression I’d like to save hard drive space with the Finder’s Compress command, but I’m not getting useful results. I recently compressed a 117.4MB file to just 116.7MB. Am I doing something wrong?Not all file types can be compressed with the same space-saving results. For example, compressing a ZIP archive won’t make a significantly smaller ZIP file. Some files, such as JPEGs, MP3s, and other media formats, have a certain level of compression already built in, but the sizes of text files and uncompressed image file formats can be dramatically reduced with ZIP compression. 7. Remote Control When I use my iPod touch as a remote for my Apple TV, it appears to only give me access to the Apple TV’s library as if it were an iPod. Is there a way to use the iPod touch like the traditional Apple remote? For example, can I use the touch to navigate to the YouTube app and search for videos, or to browse the movie rentals?Apple’s Remote app for the iPhone and iPod touch lets you control the playback of media that you’ve already purchased or downloaded. But for content that doesn’t live on your Apple TV, such as YouTube videos or the iTunes Store, you’ll still need your traditional Apple remote to navigate to those screens. However, the good news is that whenever an onscreen keyboard appears on your Apple TV, the Remote app will display its own keyboard, which lets you quickly type what you’re searching for. 8. Photo Migration Can Faces and Places data in iPhoto ‘09 be moved to another Mac, or do I have to click on all those faces and enter all those locations again?All your vacation sites and friendly faces will transfer to another Mac with OS X’s Migration Assistant, or you can drag your iPhoto library file from your Pictures folder to the same location on a new Mac. When you launch iPhoto on the new machine, you’ll be told the locations of pictures containing GPS data must be retrieved again, but custom locations you’ve entered yourself (for pictures taken with older cameras, say) will remain intact. 9. Gmail, Behave! I sync Gmail with OS X’s Mail, but when I delete a message from Mail, it remains in Gmail’s All Mail folder in the sidebar. What’s the right mailbox setting to move a message deleted in Mail to Gmail’s Trash?All your Gmail goes into the All Mail folder, whether or not it’s been recently deleted and no matter which Gmail folder label is attached to the message. Google’s default IMAP Mail settings (available here) are correct, but to send a Mail message directly to Gmail’s Trash, you’ll have to drag it to the [Gmail]/Trash folder in Mail’s sidebar. 10. Crash-Tastic It always happens at the worst possible time: I’ll be using my PowerBook G4 when the screen suddenly dims and shows a Rosetta Stone’s worth of languages telling me to restart the computer. Why does this keep happening, and how can I stop it?Ouch. What you’re describing is a kernel panic, a cute name for a not-so-cute problem. An operating system’s kernel acts as a bridge between applications and the computer’s hardware, and kernel panics are the last-ditch efforts of the operating system to recover from serious conflicts between them. The chief causes of kernel panics are faulty RAM and software incompatible with the operating system you’re running. Unfortunately, that range could include any number of bad things that may be happening on your poor PowerBook.Happily, even a kernel panic isn’t the end of the world, and we can offer some pointers to help you figure out what’s wrong. The first step is to look at your Mac’s history. Was there a time when it didn’t get kernel panics? Think back to any (and we mean any) new hardware or software you installed before the panics began. Update or uninstall them one item at a time to isolate the panics’ cause until you narrow down the trouble. Also note which hardware and software you’re using just before they strike--there may be a pattern. Whatever the issue, your Mac isn’t happy, so be sure to back up important files and verify your hard drive with Disk Utility regularly.Next page: Answers Guide continued >> 11. Get Zippy iPhone Backups How can I speed up iPhone backups so I’ll never have to cancel mid-backup again? They seem to take forever when a couple minutes really should do it.A. First off, keep your iOS software current. Not only will the latest updates squash bugs and add features, they can improve backup times. To update, sync your iPhone, select it in the iTunes sidebar, then go to the Summary tab.B. Pare down the number of applications on your iPhone. Application data like in-app purchases, saved games, and new documents are all backed up when you sync, and that can add up to a long wait while the backup progress bar creeps by. To start cleaning house, connect to iTunes, select the Apps tab, then delete your most infrequently used applications. You’ll lose the data saved in these apps, but you’ll gain speedier backups.Ask yourself this: Are those apps you never use on your iPhone really worth slowing down your backups?C. Sync often. If you sync at least once or twice a day, fewer applications will have new data to back up when you reconnect to iTunes. If you can’t bear to part with any of the applications on your Home Screen, making multiple faster backups will let you keep all your favorite apps at your fingertips.D. Keep Camera Roll clean. While the contents of your iPhone’s photo library aren’t backed up during a sync, the photos, movies, and screenshots in Camera Roll are. Transfer this media to iPhoto as soon as you begin a sync, and delete the files from Camera Roll when the transfer is complete to get this data copied onto your Mac while excluding it from being backed up in iTunes.More photos = slower backups.E. Connect to a USB port on your Mac instead of an external USB hub. Not all USB ports are created equal, and connecting to a powered, full-speed USB port that’s built into your Mac will ensure the fastest possible transfer speeds during backups. That means you can be off to your next port of call quickly, secure in the knowledge that your iPhone data is safe on your computer.F. Before you sync to iTunes, purge unnecessary SMS messages, old call histories, and non-essential files downloaded by apps that store data on your iPhone. For example, if you regularly copy files to your iDisk app or productivity apps like DocsToGo, make sure you’re only carrying what you need before a backup. Odds are these files live elsewhere on your Mac or iDisk, so there’s no need to back them up again.Junk your old, unused files, too. 12. Time Travel I’ve been running Time Machine for months in Mac OS 10.6.3, but I’ve never seen instructions about how to go back in time and retrieve information. Help!Mount your backup drive, then launch Time Machine from your Mac’s Applications folder. Your desktop will be replaced by a timeline and Finder windows showing your Mac’s contents as they were in the past. Just click a Finder window (or click within the timeline) to return to a specific date. You can also search within Finder windows for specific filenames, and more. When you find a missing file, select it and click Restore to return to the present with your document. 13. Rip Encrypted Movies I want an easy way to download a DVD to my computer so I can put it on my iPod or iPad. I used to use HandBrake, but that no longer works for encrypted DVDs.HandBrake (free, handbrake.fr) is still the quickest and most reliable tool for directly converting DVDs into video files that will play on your iPod or iPad. But you’ll also need to install VLC (free, videolan.org) if you want to decrypt commercial DVDs. Place both HandBrake and VLC into your Applications folder, and you’ll be able to convert encrypted DVDs with HandBrake once again. 14. Dump Discs I want to go disc-free on my MacBook, but a few of my games require a CD or DVD to play. Is there any way to make OS X think the disc is in the drive when it’s not?OS X’s Disk Utility can make a duplicate of your game’s CD or DVD and save it to your Mac as a file called a disk image. Once created, disk images can be double-clicked to open and mount on your desktop just like a conventional disc (you’ve already seen them in software installers downloaded from the internet). But there are two things to remember: copy-protection schemes on the disc may prevent duplication, and you should have plenty of room on your MacBook’s hard drive before you begin. A DVD’s disk image will take up several gigabytes.To get started, insert the disc you want to dupe, then launch Disk Utility from your Utilities folder. Select the disc in the sidebar, then click New Image in the Disk Utility toolbar, set the image format to DVD/CD Master in the resulting sheet, and save the disk image to your Mac. Next time you want to play your game, double-click the image file, then launch your game normally once the virtual game disc mounts. When you’re finished, you can drag the mounted disc to the Trash to eject like any conventional media, leaving the disk image on your Mac for the next time you want to get your game on. 15. Branching Out Which operating systems—and I mean all of them, not just Mac versions—will run on a PowerPC-based Mac?The PowerPC processor has become something of a museum piece since Apple abandoned it for Intel’s chips, but these Linux distributions can help you breathe new life into G5- and G4-powered Macs. Ubuntu, Yellow Dog, and Fedora all maintain builds that run on PowerPC hardware. When you’re looking to run a worthwhile alternate operating system on older Mac hardware, the penguin has you covered. 16. The $1M Question When will Adobe Flash content be viewable on iPhones and iPads?Never. In April, Steve Jobs had this to say about Flash on Apple’s website: “Flash was created during the PC era--for PCs and mice. Flash is a successful business for Adobe, and we can understand why they want to push it beyond PCs. But the mobile era is about low-power devices, touch interfaces, and open web standards--all areas where Flash falls short.” 17. iLife Oops I accidentally deleted iMovie and the Apple Loops that came with GarageBand. Can I reload them from the original disc without losing all my other iLife files?Sure! First, launch the iLife ‘09 installer from your disc. At the bottom of the final screen is a Customize button that lets you install iLife components individually. Click it, then select the items you want to reinstall. The installer will insist on installing GarageBand along with your missing loops, but your missing applications and files will return to your Mac without affecting other iLife applications and documents, including GarageBand preferences. Just remember to run Software Update afterward to ensure that everything’s up to date. 18. iPad Printing What are the best ways to print from the iPad?Until Apple decides to build printing into iOS, there unfortunately isn’t a “best” way--although there are several apps in the App Store that might meet your needs.Canon’s Easy-PhotoPrint for iPhone runs on the iPad and will print photos to certain Canon printers. And the App Store is full of plenty of third-party apps that promise printing from your iPad, although in our experience the results are decidedly mixed. PrintBureau ($12.99) searches your network for shared printers. It reliably printed to one--but not another--of the printers on our home network without any intervention. There’s an optional free helper application you can run on a Mac to give PrintBureau access to your printers (a solution common to several iPad printing apps), but we’d hardly call that true iPad printing.We also had success with Air Sharing HD ($9.99), which is packed with features for moving and sharing files with your iPad. It didn’t work immediately with our Wi-Fi–enabled printer, but turning on Printer Sharing on our Mac made all our printers visible to the app. But--like using a companion app--that also requires that you have a Mac running. Ultimately, the least fiddly solution often ends up being emailing yourself a document and printing from a computer. Hopefully Apple has something better in the pipeline
 19. Tame Bookmarks I have tons of Safari bookmarks on my Mac. I don’t want them all on my iPhone, but Apple only allows syncing of all or none. Is there a fix?It’s almost elegant. Xmarks (xmarks.com) syncs bookmarks across multiple browsers, and its profiles let you decide which bookmarks appear on specific devices, including your iPhone. Best of all, you can view (and even search) them in a layout formatted for Mobile Safari. Just sign up for Xmarks, follow their instructions, and disable iPhone bookmark syncing in iTunes. Unfortunately, Xmarks doesn’t sync new bookmarks made on your iPhone back to your Mac. Like we said
almost elegant.Next page: Answers Guide continued >> 20. Stay Safe How can I tell if someone is using my Wi-Fi? Elementary, my dear Wi-Fi user! The mystery’s solution lies in MAC (Media Access Control) addresses, which are unique codes that identify network devices. Different routers have different ways of showing which addresses (and thus, devices) are accessing your network. If you have an AirPort router, launch AirPort Utility from your Utilities folder, double-click your router’s icon, then click the Advanced icon in the resulting window. Click Logging and Statistics, then Logs and Statistics. In the Wireless Clients section, you’ll see a graph showing the address of each device connecting to your network. The list will include your Mac, the AirPort router itself, and any other computers, iPhones, game consoles, or other devices using your Wi-Fi connection. Next, match the MAC addresses to your network devices. We’ll get you started: your computer’s address can be found in the Network section of System Profiler. When you’re finished, you’ll know the addresses of devices you want on your network, so you can tell when something with a foreign address is using your Wi-Fi. Then the game’s afoot! 21. Sim-plify I have a 1G iPhone that I want to use as a simple iPod touch, leaving aside the phone features entirely, but I don’t have the original SIM card. What are my options?Your options are slim. Unlike later models, the 1G iPhone requires a SIM card to operate as a basic iPod, even after AT&T service has been terminated or transferred to another phone. You can get a new SIM card from AT&T, but this will require signing up for a new phone service contract. Unfortunately, there’s no way around this limitation besides jailbreaking your iPhone with one of the methods floating around on the internet. 22. Merge Partitions Is there any way to un-partition a non-boot hard drive in OS 10.6 without wiping the data?You’re in luck. Since 10.5, OS X’s Disk Utility has been able to add and remove partitions from disks without affecting other data on the drive. However, Disk Utility won’t merge data from the deleted partition to another partition on the drive, so back up all your data--especially files on the partition you’ll be removing--before you begin.Once all your data’s securely backed up, launch Disk Utility from your Mac’s Utilities folder, then select the drive in the sidebar (be sure to choose the icon noting the drive’s capacity, not just its name). Click the Partition button, then in the shaded box showing the drive’s Volume Scheme, select the partition you want to remove. Click the minus button below the Volume Scheme chart to remove the partition (don’t worry, it won’t disappear right away). Click and drag other partitions to resize them and fill the empty space that will be left behind by the deleted partition. You can also click the plus button to add a new partition that can also be resized. Click Apply to commit your changes and begin Operation: Un-partition. 23. No Scratching I just bought a new 21.5” iMac (late 2009 model) and found a serious design flaw: the CD slot has sharp aluminum edges that can inflict permanent, irreversible scratches to valuable CDs. Help!These days, Apple’s really into razor-sharp edges. For example, the unibody MacBooks also famously have sharp edges where users rest their wrists, and those very same sharp edges have made it onto the slot on the side of the iMac where CDs are loaded. Luckily, those sharp edges are just on the outside, not on the internal drive itself. So if you carefully and slowly slide in your CD without touching the outside edges, you may avoid scratching your CD. But here’s a more practical solution: Put electrical tape around the edges of the slot. This isn’t the most beautiful thing to look at, but it’s almost guaranteed to keep scratches at bay. Another option would be to purchase an external CD drive to either use as your primary CD drive or to make copies of your valuable CDs. That way, if a CD gets scratched, at least it’s not the original. 24. Font Fixes When using Mail, any font that I use in my outgoing email always shows up on recipient PCs as Courier--that archaic, typewriter style font. How can I get my Mac fonts to translate onto PCs?In order for a font to be successfully seen on somebody’s computer, they need to already have that particular font installed on their machine. If your recipient doesn’t have the same exact font as you, their computer will substitute your font with a font that is already installed on their system. This applies to emails, websites, Word documents, almost anything. If maintaining the integrity of fonts is important to you, you’ll need to create PDF files or images and attach them to your outgoing email message. 25. App-Update Errors When I try to update apps from my iPhone, I get a “Cannot Connect to iTunes Store” error, yet I have no problem downloading new apps, and no problem updating them in iTunes on my computer. What gives?Assuming the problem is reoccurring and not a freaky networking accident, it sounds like your iPhone (or the problematic apps themselves) may be confused about the status of your iTunes account. This could be because a different user has logged into your iPhone, because you have multiple usernames or passwords tied to your iTunes account, or even because your billing information was recently changed on another device. The easiest place to start is by navigating to Settings, tapping Store, and confirming that yours is the currently active account on your iPhone. If it is, try signing out and signing back in with your most recent iTunes account information, then verify that your address and billing information are correct. If the problem persists, the apps may the culprit. Try updating them in iTunes, then deleting them from your iPhone. Reconnect your iPhone to your computer to sync the updated apps back to the phone. If, down the road, these same applications refuse to update from your iPhone again, deleting them from your Mac and re-downloading them from the iTunes Store may fix this. 26. Make Windows Behave I have various finder windows set to appear in different views depending on their content. But certain windows stubbornly--and randomly--refuse to remember my preferences. Is it a bug, or am I missing a setting?Setting a specific folder to open in a particular view (such as columns, icons, or lists) can make browsing files in the Finder a lot easier. Just open and set each folder to your preferred view, then select View > Show View Options in the menu bar and check the topmost button in the resulting window to force the Finder window to always open in that view. Unfortunately, the Finder has ignored these helpful preferences since the earliest days of OS X. Your stubborn folders aren’t the first!Your folders may be confused by corrupt .DS_Store files, the invisible files created by the Finder to store icon sizes, window backgrounds, and more. System utility apps like TinkerTool and Cocktail can reveal or delete these files for you, or you can use the Terminal to delete them yourself if your UNIX Fu is strong.If those options don’t do the trick, your Mac may think you don’t have permission to reset the view options of certain folders. Some, like the Applications folder, don’t technically “belong” to any user except the system itself, and only the system (also known as the root user) can make permanent changes to these directories. What looks like random stubbornness may be OS X remembering that it’s in charge of these folders, not you.To show your Mac who’s boss, log in as the root user, then set uncooperative folders to the view setting you prefer. Just be careful, and remember to log back into your normal user account and disable root access when the job is done. Moving or deleting the wrong files while logged in as root can have serious consequences for your Mac. Apple explains how to log in as root here. 27. Just Open! I used to double-click any photo, and it would open in Photoshop. When I installed 10.6, this feature disappeared. Now I have to drop the photos onto the Photoshop icon.Snow Leopard ignores “creator codes,” which changed its file-opening behavior--it’s all about file extensions now. Right-click a JPG, choose Get Info, and under Open With, choose Photoshop, and click Change All. Do this again for PNG, PSD, TIF, and any other photo file types you want Photoshop to get first dibs on. 28. iPads Kill Wi-Fi When enough of us use iPads on the office Wi-Fi, it can crash the Wi-Fi itself! I’ve heard this is a common problem--is there a fix?You’ve heard right, and it’ll take an OS and/or firmware update from Apple to vanquish this annoying glitch. Until then, know that the issue is caused because an iPad can stop renewing its DHCP lease when it goes to sleep, so if you set your iPad to never sleep (Settings > General > Auto-Lock > Never), you’re good. That’s hardly ideal, and at Mac|Life HQ, we set up an iPad-only Wi-Fi network, which creates a smaller pool of DHCP leases and keeps the main Wi-Fi network safe. Interestingly, iPads are also prone to other Wi-Fi glitches, like sketchy signal strength, frequent drops, and slow speeds. Bizarrely, one of the first things you should do is increase the brightness upward and turn off the Auto Brightness option (Settings > Brightness & Wallpaper). We can only guess that something’s screwy with iPad power management
 29. Mac Pros Are Hot I just wanted to bring to your attention a widespread, frustrating issue that exists with all 2009 Mac Pros. Whenever you play any audio, the CPU rapidly heats up (core temperatures as high as 90ÂșC, CPU heat sink 60ÂșC). This problem exists in 10.5 and 10.6, but does not happen in Windows running in Boot Camp, so it appears to be a Mac OS X bug. And after spending $8,000 on Apple’s top machine, I feel like I have been had.Yes, this seems to be a prevalent problem with the 2009 Mac Pros. Playing any type of audio heats up the Pro precariously close to--but not quite at--dangerous heat levels. If your Mac actually reached dangerous heat levels, it would shut itself down. This increased heat also causes decreased performance. Unfortunately, we don’t have any solutions for you, but we’re publishing your letter in the hopes that greater publicity on this issue will help get a speedy resolution from Apple.Next page: Answers Guide continued >> 30. What a Mess!One of my co-workers spilled juice on his older MacBook Pro, and now the keys are sticky (when pressed down, they don’t pop up right away). What’s the best way to clean up?Sounds nasty! Although this particular spill has long dried, we’ll start these cleanup instructions from the moment right after spillage to make them more widely useful. So: Immediately power down, disconnect the power cord from the MacBook, and remove the battery (if it’s removable). After doing as much as you can with paper or cloth towels, turn the machine over with the lid partly open to allow the liquid to drain, making sure that the laptop doesn’t close all the way. Give it about 72 hours to completely air dry and then take apart the machine to thoroughly clean the innards. The website iFixIt.com has great step-by-step guides to taking the keys off and getting your MacBook back to normal. When dabbing at disassembled keys and other parts, we recommend a bit of gauze lightly dampened with rubbing alcohol. 31. Airport Fizzles I stream my music from iTunes to an AirPort router, but it frequently cuts out. What can I do?First, make sure your iTunes and AirPort software are up to date. If the problem persists, move your router away from possible sources of interference. Wi-Fi is convenient, but it’s not an exact science. Signals can be impeded by microwaves, wireless phones, thick masonry, and more. If dropouts continue, try changing the channel on which your AirPort broadcasts in the Wireless tab of the AirPort section of AirPort Utility. 32. Family Planning My wife and I have our own iPhones and iTunes accounts, and we’re adding an iPad to the happy family. Can we sync both iPhones and the iPad (plus our Apple TV) to a single iTunes account, and share our apps on all devices without affecting our current library and future purchases?Bad news first: there’s no way to merge multiple iTunes accounts into one, so your family will have to keep juggling separate accounts and purchases from your iPhones, Apple TV, and bouncing baby iPad. The good news is that apps, like DRM-protected movies and TV shows, can be used on up to five authorized computers and the iDevices that sync to them. Just open iTunes, select Apps in the sidebar, then drag iPhone applications you want to share from iTunes to a networked computer or removable hard drive. Select File > Add to Library in iTunes on the second authorized computer, then choose the exported apps to load them into that computer’s library. These apps won’t retain saved data from the original computer, but otherwise they’ll be fully operational and can be updated normally. Apple TV purchases, however, will still be tethered to one of your computers. But even these files can be synced and transferred to multiple computers and iDevices.Here’s the better news: Home Sharing, introduced in iTunes 9, simplifies this process by allowing users to drag and drop media to shared computers within iTunes. Activate Home Sharing by selecting Advanced > Turn On Home Sharing. Repeat this step on all your computers, entering one iTunes account username and password on each. Then you can drag media from shared libraries in iTunes’ sidebar into a computer’s local library at will. Future purchases can be shared automatically by clicking the Settings button at the bottom of Home Sharing iTunes library, then selecting which media you’d like to share. Once you set up all computers on your network, syncing works automatically, zapping new media off to each machine. 33. Double the Addresses Why do I have duplicate Contact entries on my iPhone but not on my Mac?Odds are your iPhone has gained multiple groups of contacts after syncing them both wirelessly through MobileMe and through iTunes when you connected your iPhone to your Mac. Whatever the cause, check your iPhone Contact app’s Groups. If you see a group named From My Mac in addition to groups you’ve created in OS X’s Address Book, it’s a sign your iPhone thinks you have two distinct sets of friends.It's hard enough to find the contact you're looking for--who needs duplicate entries?To fix the problem, first back up your Mac’s contact data. Connect your iPhone to iTunes, uncheck Sync Address Book Contacts in the Info tab, then re-sync. If that doesn’t remove the extra contacts, turn off MobileMe contact syncing in Settings on your iPhone, choosing to delete the existing contacts on your phone. Next, turn Contact syncing back on, and choose to merge MobileMe’s data onto your iPhone if asked. Now you should have just one set of contacts shared between your iPhone and Mac. You’ll have half the friends, but half the hassles. 34. Conquer Syncing What's the most elegant way to sync iTunes libraries between work and home computers?We use SuperSync, a program that lets you sync your iTunes library among multiple computers on local networks or over the Internet. SuperSync’s busy interface can seem a little daunting, but in just a few quick steps, you can start copying music from your crib to your cubicle and back again. Casual Fridays will never be the same.A. Buy the SoftwareSuperSync looks and feels kinda like iTunes, but is a whole different beast.To get started, you’ll need a copy of SuperSync running on both your home and work computers. Two licenses will set you back $24, or you can snag ten for $34 and give one to your manager for Boss’s Day.B. Make the ConnectionsWhen you first launch SuperSync on your home Mac, it loads and displays your iTunes library in an iTunes-alike window organized by genre, artist, and playlist. While SuperSync may look a little like iTunes (and it can even play some unprotected audio files), it’s really a conduit and control panel for syncing, not a jukebox. Your DRM-protected files must still be played by an authorized copy of iTunes, although SuperSync will transfer them just fine.SuperSync can even keep metadata updated across different Macs.If your music collection doesn’t live in your Mac’s Home folder, you can point SuperSync to a library stored on a remote or network drive and share from there. To set up sharing, just check the obvious boxes and enter a password in the application’s Network preferences. While you’re there, you can fine-tune what you sync and how. For instance, you can keep specific media types--all videos, for instance--out of your shared library and pick which metadata changes will be synced back to your home machine. Whether you simply want to copy files or meticulously update their play counts, ratings, and more across your computers, SuperSync has your back.C. Start the SyncTo sync your library, install and launch SuperSync on your work machine, then turn on sharing and connect to your home computer. This is easiest (and fastest) on a local network, but you can sync your music over the internet by manually forwarding ports on your home router, or by using a UPnP (Universal Plug and Play) router and letting SuperSync do the work for you.When the syncing starts, SuperSync's interface gets pretty busy.Once you get both computers talking to each other, you can synchronize your entire library in one go, sync individual files, or transfer albums, artists, and whole genres at once. You can even sync your playlists--both their music files and the lists themselves in the iTunes sidebar. Naturally, files added to iTunes on your work computer can be synced back to your home Mac. Just finish your download in iTunes, then phone home with SuperSync. New files will be noted automatically and can be transferred with a click. 35. Hot Flash My MacBook Pro has been acting strangely. It will become sluggish, get hot, and the fans will come on at full speed. Activity Monitor shows that a process called “PTMD” is taking over 60 percent of my CPU. How do I prevent PTMD from taking over my Mac?This may not be a common question, but it certainly is a burning one! According to Apple’s Mac OS X Reference Library, PTMD stands for “platform thermal monitor daemon,” and it communicates any OS notifications effecting thermal conditions to your hardware. This daemon is supposed to automatically quit itself when it’s done communicating, but apparently your Mac erroneously thinks that its thermal conditions are continuously changing, so it’s trying to let your hardware continuously know this incorrect information.This seems to be a new problem that has cropped up for some users in Mac OS 10.6.3, so hopefully it will be fixed in a future update to the operating system. In the meantime, you can manually quit out of PTMD in Activity Monitor (launch it from your Utilities folder) whenever it starts acting up. You may also try resetting your Mac’s System Management Controller, which is responsible for thermal management (follow the directions here). 36. It's a RAIDI have Apple’s RAID card in my Mac Pro, and it always pops up this error message: “Write cache disabled due to insufficient battery charge.” But...what is a RAID card, and what should I do?Apple's Mac Pro RAID Card improves RAID performance and reliability.RAID stands for Redundant Array of Independent/Inexpensive Disks, and it’s a tech that lets you combine multiple hard drives so they appear as one. RAIDs can either be mirrored or striped--in the first, each drive is an exact copy (or mirror) of the other drives, so if one fails, you’ll still have all of your data intact on another (known as redundancy). If you configure your drives as a striped RAID, the storage space of all of your drives is added together into one larger drive. This will give you increased performance and increased storage space, but no redundancy unless you’ve configured your RAID with parity handling (which uses a portion of each drive to hold identical copies of data from one of the other drives). RAIDs can be controlled by software like Apple’s Disk Utility or the excellent SoftRAID ($129, softraid.com), or they can be controlled by hardware like your RAID card. The main advantages of a hardware-controlled RAID are increased performance and reliability. With the error message you’re receiving, it sounds like the battery on your RAID card has died, so take it into Apple to get replaced. 37. iPad 2 What upgrades will we see in the next version of the iPad? (We emailed a trio of well-known tech experts for their predictions.)  Daniel LyonsNewsweek"I'd guess the following:» Front-facing camera for videoconferencing» Multitasking (duh, already announced)» Higher-resolution screen» No Flash» Gorgeous ads that will change your life» Unicorn tears"    Christopher NullYahoo! News, Technology"Dual cameras--a front-facing camera for videoconferencing will be huge for opening up a whole new market for the iPad."        Dylan TweneyWired"One of the things most obviously missing from the current iPad is a webcam. This would instantly transform the iPad into a videophone, and its size—just slightly bigger than the human face—would be perfect for face-to-face video chats. It’s also likely that the next iPad will have more memory and a faster processor. If we’re lucky, it might have an HDMI port too, so you can hook it up to a TV to show off photos, videos, and apps. One thing it definitely won’t have, though, is support for Adobe Flash. That door is closed, probably forever."   38. Mac Van Winkle When I wake my MacBook Pro from sleep, it doesn’t connect to my Wi-Fi. Sometimes it even forgets the Wi-Fi password. How the heck do I get it to remember?First, check out the extensive troubleshooting steps that we gave in Question #2 to see if any of those ideas solve your problem. Beyond that, your problem may be caused by one of the following issues:» Two Wi-Fi networks with the same SSID (wireless network name). For example, do you connect to one wireless router that’s named “Linksys” at work and then another router that’s named “Linksys” at home? If so, your Mac may be trying to apply the password from one router to the other router. Rename one of the wireless networks.» Keychain problems. Launch Keychain Access (in Utilities) and delete any AirPort Network password entries for the wireless networks that are giving you problems.» Preferred Networks problem. Go into your Network System Preference, click on AirPort, then the Advanced button, then the AirPort tab. Delete any unused networks, and drag your current network to the top of the list.» Corrupt preference file. Trash the file located at Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist and restart your Mac.» Security incompatibilities. Try changing the type of wireless security on your router (for example, WPA instead of WEP).» Wireless interference. Turn on interference robustness on your router or change the wireless channel.» Your system may need a general maintenance. Run Disk Warrior on your machine, repair permissions with Disk Utility, empty the caches, and run the UNIX maintenance scripts with Cocktail. 39. Style Manual What exactly does Steve wear on a daily basis?We asked our team of fashion experts, and they said, “The same dang thing no matter what.” So we made them stalk the streets of Cupertino and watch hours of keynote footage to bring you the scoop on Steve’s sartorial secrets. That’ll show ’em.Next page: Answers Guide continued >> 40. Sad Mac My iMac flat-out freezes when I try to wake it from sleep. I ran DiskTools Pro, which verified and repaired my hard drive, but it still hangs after waking from sleep.This is often a symptom of a failing graphics card or a failing logic board inside your Mac, in which case you would need to take your Mac into an Apple Authorized Service Provider for repair. However, before assuming the worst, you can perform a series of basic troubleshooting steps to rule out other variables that may be causing this symptom.» External devices: When your Mac fails to wake from sleep, try unplugging any external hard drives or peripherals to see if doing so makes your Mac suddenly wake from sleep. If so, those external devices may be to blame. » RAM: You may also have bad RAM inside your machine. You can try to pinpoint bad RAM by either removing one of your RAM chips and see if the problem continues, or by running the Apple Hardware Test to see if it can identify any bad RAM. To run the Apple Hardware Test, take a look at the DVDs that came with your Mac; one of them will say that the Apple Hardware Test is on it. Insert that DVD and restart your Mac while holding down the D key on your keyboard. » Reset your Mac’s System Management Controller (get instructions here).Next, try to rule out the software problems: » Trash the following files and then restart your Mac: Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist and Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist » Reboot your Mac in single-user mode and run fsck (file system check)--get instructions here. » Back up your Mac, then erase and install Mac OS X.If all of these steps fail, it's time, sadly, to bring your Mac into an Apple Authorized Service Provider. 41. Stop Time When Time Machine is running, my Mac virtually comes to a stop. What is happening, and what should I do?Any time an application such as Time Machine is actively reading or writing to a hard drive, you may notice a tiny bit of a speed loss if you’re also trying to access your hard drive as well because the read/write heads take time to physically move to different locations on the hard drive platter.However, the key phrase is “a tiny bit of a speed loss,” meaning that the speed loss should be negligible to most computer users. Time Machine is designed to be fast and extremely lightweight, so if your computer is actually coming to a standstill, then something else is going on. The best way to troubleshoot this is by eliminating variables. First, make sure that you do not have any virus software scanning your backup drive. This is a known factor that could slow down your Time Machine backups to a crawl and that may affect your computer’s overall speed as well.Then, eliminate the possibility that your backup drive has a hardware problem by swapping it out with a different backup drive. If you don’t have another drive handy, a utility such as Drive Genius ($99, prosofteng.com) or Disk Warrior ($99, alsoft.com) can help you sniff out failing hard drives. Your backup drive must also be partitioned properly, as explained at tinyurl.com/3zne68.Next, use a different backup program like ChronoSync to see if the slowdowns continue. If they do, ChronoSync will let you see which file is actively being backed up while the problem is happening. It could indicate a problem with that particular file or with your internal hard drive.Other than that, you can try some general tips to speed up your Mac overall: Upgrade from Leopard to Snow Leopard; purchase faster internal and external drives (7200 RPM or SSD); use a faster connection interface (eSATA or FireWire 800); add more RAM to your Mac; and turn off hard disk sleep in the Energy Saver System Preference (this last one has a huge impact if your hard drive is powered via USB only and has no separate AC power). 42. Display Despair Why has Apple used so many display interfaces recently, and is the current Mini DisplayPort standard the best tech for the job?Mini DisplayPort meets VGA with this adapter.Apple’s flirtation with different video interfaces makes it seem like a puppet of the International Dongle Cartel, but it’s really all about doing more with ever-shrinking video ports. That includes today’s Mini DisplayPort, which can carry video and audio and connects to VGA, DVI, or HDMI displays at resolutions up to 2560x1600. We’re not sure if that makes it the best technology, but if it lets us carry just one small adapter that works on both MacBooks and iMacs, we’re happy. 43. Feelin' Social Does Apple have a Twitter account or Facebook page of any sort whatsoever?YouTube has your favorite Apple commercials.Steve may be cool with answering emails, but the company isn’t too keen on Twitter. There is no official Apple Twitter account. Facebook is a bit more complicated. While Apple hasn’t set up an official company page, it has created an App Store Facebook page: facebook.com/AppStore. Our preferred destination, though, is the Apple YouTube channel, which lets us check out all of our favorite Apple commercials: youtube.com/apple. 44. Feelin' Blu When will Apple include USB 3.0 and Blu-ray in Macs? What’s taking so long?USB 3.0 gear is already trickling onto the market, so it’s probably just a matter of time before the first computers sporting the blazing new standard roll out of Cupertino. Unfortunately, Blu-ray is another story. Apple’s interest in promoting its HD iTunes movie downloads and Steve’s declaration that bringing Blu-ray to the Mac is “a bag of hurt” don’t bode well for Blu’s chances on the Mac. 45. Photo Downloads There seems to be no way to download my photos from my iPhone directly to my Mac without using iPhoto. Even then, I have to drill down through some crazy iPhoto directories in the Finder just to copy the photos somewhere else. Can’t I just pull these photos off my iPhone and put them wherever I want?Any photos that are in iPhoto can be easily and quickly copied somewhere else on your Mac simply by dragging and dropping them out of iPhoto. For even more control over the size, format, and name of your photos, use the File > Export command in iPhoto. You don’t need to--and you really shouldn’t--be drilling down into any iPhoto directories on your Mac.Now, onto your next question of bypassing iPhoto altogether. In Mac OS 10.6, the Image Capture application gives you a significant amount of control over what happens when you connect your iPhone. If you have multiple cameras or iPhones, Image Capture even lets you set different preferences for each individual camera.Image Capture is the place to go to directly download photos from your cameras or to set what happens whenever you connect your cameras.You could have your iPhone launch Image Capture itself, which lets you manually download your photos into the directories of your choice and then delete those photos from the iPhone. You could have your iPhone launch Preview, which lets you import iPhone photos from the File menu. You could have your iPhone run an AppleScript.But perhaps best of all, your iPhone could launch AutoImporter, a hidden application that automatically imports photos to the directory of your choice, without you intervening at all. It’s located at Macintosh HD/System/Library/Image Capture/Support/Application/AutoImporter, and you can set this application’s preferences by choosing AutoImporter > Preferences. 46. Tame MobileMe I have four Apple devices: two MacBooks, an iPhone, and an iPad. It would be wonderful if MobileMe would do its job and sync all of my calendar and contact information, but I continually have glitches. One of the devices will often stop syncing, and then I have to wipe out data and start all over again. Is there any way to alleviate these problems?We’ve heard from an Apple support representative that syncing problems with MobileMe are very common because the MobileMe servers are not yet robust enough to handle more than 1,000 synchronizations before everything needs to be reset from scratch again. While 1,000 synchronizations might sound like a lot, consider that a sync takes place every single time you make a change to a contact or a calendar. The good news, however, is that this same representative told us that Apple is aware of its MobileMe syncing shortcomings and is continuously working to increase the competency of its servers.In the meantime, if you want to stick with MobileMe syncing, your best bet for solving the glitches you’re experiencing would be to follow our extensive guide from our November 2009 issue (or find it online here--scroll down to #37) on how to reset your MobileMe syncing from scratch on all of your devices.Alternatively, you may want to ditch MobileMe altogether and explore alternatives such as the web-based calendaring and contact solutions from Google, which can synchronize to your iPhone and iPad using Google Sync (google.com/mobile/sync). On your Mac, you can synchronize to Google using Spanning Sync ($25 for one year, spanningsync.com) or use the built-in (but more limited) syncing tools within Snow Leopard’s Address Book and iCal.If you have an extra Mac that you can use as a server machine, you can even take syncing into your own hands by using a product like Apple’s Snow Leopard Server ($499, apple.com) or the outstanding Kerio Connect ($540, kerio.com). 47. The Other Team I’m running Windows 7 on my Mac using Boot Camp. How do I maintain my computer so both the Mac and Windows platforms stay healthy? And how can I make a clone of my computer that captures both?For tips on how to keep your Windows 7 partition healthy, you’ll want to turn to our sister magazine Maximum PC (this is a good place to start), where you’ll find the experts on all things PC-related. Although conventional wisdom about PCs dictates that you’ll want to defragment your Windows hard drive regularly and immediately install antivirus software on your Windows partition, those are two things that Mac users are not required to do.Your Mac will continue to maintain its health as long as all those hundreds of thousands of Windows viruses can’t reach your Mac files from within the Windows 7 environment. And they won’t be able to since Boot Camp only allows you to read your Mac partition but not write to it.If you gotta run Windows 7, Boot Camp can get it done on your Mac.However, if you install a program like MacDrive 8 ($49, mediafour.com), you’ll have full read and write access to your Mac partition...and so will all those Windows viruses. So be doubly sure to have antivirus software on your PC side.To clone your entire computer, you’ll need to make two clones: one for your Mac partition and one for your Windows partition. For the Mac partition, use a tool like SuperDuper ($28, shirt-pocket.com) or Carbon Copy Cloner (donations requested, bombich.com). For your Windows partition, we recommend Winclone (donations requested, twocanoes.com). 48. Log Me OutMy iMac has separate user accounts for my wife and me, plus a Guest Account for when we have parties and people are drawn to the 27-inch screen to play. Can the Mac automatically return to the login screen after some period of inactivity? I don’t want guests to have access to our accounts, and I don’t want my wife to have to remember to log out when she’s finished. I just want it to go back to the login screen to force the next person to log in as a user or guest.No problem--head to System Preferences > Security and check the box for Log Out After X Minutes of Activity, setting X to be any number you like. While you’re there, make sure Disable Automatic Login is checked too. That way, the login screen always appears when you start up, instead of a default administrator account.The auto-logout option is in System Preferences > Security.It’s also easy to lock down the Guest Account with System Preferences > Parental Controls, which lets you select which applications will be available. By default any files in a Guest Account’s Home folder are deleted when they log out, but you could park an alias in the Dock to a shared folder on your hard drive, called, say, “Save Stuff Here.” While you’re sprucing up the Dock, add some big, pretty icons for party-startin’ apps like Photo Booth and Camera Bag.Set up a Guest Account with System Preferences > Accounts, then manage--or spy on--it with Parental Controls. 49. Silence How do I disable voice control on my iPhone 3GS? I never use it, and it's annoying when it's in my pocket and accidentally activates.Good news: You can shut off Voice Control dialing. Bad news: Voice Control everything else stays on. To shut down Voice Control dialing, you need to turn on the Passcode Lock option for your iPhone. To do this and turn off Voice Control Dialing, navigate to Settings > General > Passcode Lock. Once you turn on Passcode Lock, you can turn off Voice Dial. 50. Behind the Black Shirt What does it take to become a Genius Bar technician?There are fewer great occupations in life than working at the Genius Bar. Think about it: When someone asks you what you do for a living, you get to tell them that you’re a Genius. On top of that, you get to manhandle Apple computers all day long, dealing with situations like figuring out what in the heck is going on with a MacBook that a carpenter impaled with his drill (remember to tell him it’s no longer under warranty). Check out our handy chart to see what it takes to become a Genius Bar employee. A. Get Smart! First things first: You gotta have plenty of knowledge about past and present Apple products. Geniuses must know hardware ranging across entire generations of Apple products, as well as software offered for all of the latest operating systems. After all, you never know what to expect when you work at the bar. For all you know, a customer might bring in their Performa 460 and ask you to transfer their hard drive data to one of those newfangled Mac Pros. B. Be Happy--and Discreet Employees at the Apple Store must be like employees at Disneyland--you’re in the Happiest Place on Earth, so smile
and keep your lips zipped tight about any advance knowledge of upcoming Apple products you might have. Or else. C. Magic Hands Before you can get your hands on customers’ gear, you need to get trained. A lot. Applying to be a Genius begins with a battery of tech questions--and we’re not talking the ins and outs of GarageBand, either. Applicants are expected to have deep knowledge about how to diagnose and fix serious hardware and software issues--after all, most of their job involves coping with damaged or seriously broken gear. Survive that hurdle, and it’s off to Cupertino for four weeks of sessions that include acquiring three Apple certifications (OS, Desktop, and Portable) and practice time with fake customers who are really good at being a pain in your backside. After that, the apprenticeship continues in a real live Apple Store for as much as another month before you become true blue Genius material. D. Black is Boss The shirt color is an essential part of working in the Apple store. The shirt depicts what department you work in and makes it so that customers know who exactly the Geniuses are who can help them with their waterlogged iPhone. E. Load-Bearing Can you diagnose a problem and solve it within 15 minutes? The Geniuses at the Bar can. Appointments taken at the back of the store are only supposed to take as long as it takes to get you halfway through your favorite sitcom, which ensures that even stores with heavy traffic volumes have a chance to help everyone out.

  • The Complete iTunes History -- SoundJam MP to iTunes 9

    Watching Steve take the stage and roll out a new version of iTunes got us all nostalgic for the old days, when iTunes logos changed color and our jukebox looked like it could withstand a bomb blast. Below is the history of the application that is running more than any other on our Macs. It spawned the iPod, iPhone, Apple TV and gave us an excuse to throw out those ugly CD towers that resided in the corners of our houses in the 90s. The ever present, iTunes. THE STARTSoundJam MP Somewhere around the time Metallica began suing Napster over the leak of its "Mission: Impossible II" track, "I Disappear," in 2000, a light bulb appeared over Steve Jobs’ head. Ever the innovator, Apple’s iCEO saw the peer-to-peer network as more than an illegal nuisance and began to develop a way to leverage the Napster revolution into the next killer Mac app. Audio players such as Audion and SoundApp had already exposed the inadequacies of QuickTime, and Apple knew it needed to build its solution from the ground up.After being rebuffed by Panic, which was already in negotiations with AOL over use of its Audion code, Steve Jobs approached Robin Casady and Michael Greene to discuss their SoundJam MP app, a powerful digital encoding program that looked a lot like Apple’s QuickTime player. After a series of short negotiations, Casady & Greene sold the rights for SoundJam to Apple for an undisclosed sum, and Apple immediately set to work on the app that would forever change the digital landscape.While the terms of the contract were top secret (Casady and Greene discontinued their app on June 1, 2001, but were barred from discussing the Apple deal for two years), Apple certainly wasn’t shy about ransacking SoundJam as it incorporated many of its signature features into iTunes, including visualizers, plug-ins, online retrieval of album data and drag-and-drop playlist creation. Much to the dismay of Jelly fans, however, Apple opted to leave SoundJam’s skins on the cutting-room floor. iTunes 1 (Jan. 9, 2001-Oct. 23, 2001) About 10 months later, at Macworld San Francisco in 2001, Apple debuted iTunes alongside iDVD and the CD-RW-enabled Power Macs. While it wasn’t exactly a show-stopper (though 275,000 copies were downloaded in the first week), the "world’s best and easiest to use ‘jukebox’ software" definitely raised the bar for music players on the Mac, which were relatively sparse and rather pricey (SoundJam cost $40). By offering iTunes as a free download and installing it on every new Mac, Apple essentially cut down the competition at the pass--or at least put a good scare into them. "Apple has done what Apple does best--make complex applications easy, and make them even more powerful in the process," said Steve Jobs at the time. "iTunes is miles ahead of every other jukebox application, and we hope its dramatically simpler user interface will bring even more people into the digital music revolution."For many Mac users, iTunes was an introduction to digital music, and Apple strived to create a straightforward jukebox that needed little or no instruction to get started. Popping a music CD into your Mac automatically launched iTunes, which loaded the disc, collected track data from Gracenote and added them to your library. A clean interface split into boxes kept everything neat and always within reach of a mouse click.Conspicuously missing from iTunes 1 was the ability to burn a CD on an external drive, a deficiency compounded by Apple’s mostly CD-RW-less line of Macs. Apple answered the cries a month later at Macworld Tokyo with the introduction of new iMacs and Cubes with write-able drives, a 1.1 update that added third-party support, and the launch of the controversial "Rip, Mix, Burn" campaign. iTunes 2 (Oct. 23, 2001-July 17, 2002) After racking up more than a million downloads in just a few short months, it quickly became clear that iTunes was every bit as revolutionary as Apple hoped. What all those users didn't know, however, was that the music player was merely the first part of a strategy that would redefine the company as more than a Mac maker. in October 2001, Steve Jobs showed us the next piece of Apple's digital hub in the form of an oddly named, undeniably sexy hand-held device. Built exclusively to leverage the popularity of Apple's music app, iPod came bundled with a brand-new version of iTunes that allowed it to seamlessly integrate with the songs and playlists stored on our Macs.Along with a considerable ratcheting of burn time, Apple also added "the three most requested features" into iTunes 2: MP3 CD burning, a 10-band equalizer and cross fading. A holdover from SoundJam, iTunes’ overdue equalizer came preloaded with more than 20 presets and brought robust, receiver-style tweaking to the desktop. The new crossfader eliminated the annoying gaps between songs and paved the way for a new generation of laptop DJs, and a sound enhancer appealed to audiophiles by adding depth and richness to tracks.But the real reason for iTunes 2 was iPod support, offering an unparalleled experience that transferred a few days’ worth of music from your Mac to your pocket in just about 10 minutes. iTunes 3 (July 17, 2002-April 28, 2003) Introduced at the final Macworld New York keynote as a companion to the first “solid-state touch wheel” iPod, iTunes 3 was a mostly incremental update with few dramatic changes. In the 18 months since its inception, some 14 million copies had been downloaded, so Apple had little reason to change the formula; rather it added just enough new features and enhancements to keep the iPod + iTunes revolution rolling.With iTunes 3, however, Apple threw down another gauntlet. Reduced prices, greater capacities and slimmer enclosures made the second-generation iPod even more desirable, but the addition of Windows support was the big change, opening up the popular player to millions of new music lovers. But Apple wisely kept iTunes tied to the Mac, forcing Windows users to sync their iPods with MUSICMATCH, a sub-par jukebox that basically served as an advertisement for iTunes’ sleek interface and finer points.As if to drive the point home, iTunes 3 added a few dozen new features, including track ratings, Sound Check for consistent volume playback, support for Audible audiobooks and Smart Playlists, which streamlined and automated the creation of digital mixes based on a series of predetermined rules. A few other enhancements--new track tags, library consolidation, playlist importing/exporting and track joining--added to the experience and widened the gap between iTunes and every other jukebox on the market.   Click to embiggenTHE STOREiTunes 4 (April 28, 2003-Sept. 7, 2005) If iTunes 1 was a revolution, iTunes 4 was a bloody coup. What otherwise would have been a point update with a few minor playback improvements, AAC encoding and network sharing, iTunes 4 would have barely been noticeable without the addition of a new member to the "Source" sidebar: Music Store. A first-of-its-kind shopping experience that blew the roof off the industry and turned a thorn into a rose, the iTunes Music Store brought 200,000 high-quality songs from BMG, EMI, Sony Music Entertainment, Universal and Warner under one fully searchable, completely legal roof.Album artwork, one-click purchasing, in-apps video and a mostly unrestrictive DRM all for less than $1 a track. A million tracks were sold in the first week; four months later it surpassed 10 million. Along the road to the milestone 100 millionth download, however, Apple took iTunes 4 in a decidedly different direction when it rolled out the second generation of its store. Determined not to duplicate its prior proprietary mistakes, Apple didn’t renege on its promise to deliver the iTunes Music Store to Windows users by year’s end--and certainly didn’t skimp on the goods. A near-identical port of its award-winning iApp made its way onto PCs in October 2003 with a streamlined, expanded store (Mac users called it iTunes 4.1).With a 28-month upgrade path, version 4 stayed on desktops longer than any other iTunes release, gaining a slew of new features before retiring to digital graveyard: iMix, Party Shuffle, Apple Lossless, Podcasting, AirTunes, iPod photo and shuffle, and the European and Asian Music Stores all made their debuts under the iTunes 4 umbrella. Half a billion songs and 10 updates later, Apple had established itself as the undisputed king of the digital music domain. iTunes 5 (Sept. 7, 2005-Oct. 12, 2005)  Where iTunes 4 was a lengthy, meandering release, the next version came and went in just five weeks. Introduced in tandem with the iPod nano at what would become an annual September digital music event, iTunes 5 packed an overall peppiness and a refined, cleaner mini player, but was surprisingly light on new features--and fittingly was the first numbered upgrade that didn’t come with a new color for the music note in its icon.Sadly, the highlight of the pack was a new Search Bar that made quick work of rummaging through the store’s two million songs, rounded out by Smart Shuffle, playlist folders, parental controls, AAC VBR importing and Outlook syncing. Ultimately, though, it was the bug-ridden app’s dark platinum makeover that got the most attention. iTunes 5 ditched the outdated brushed-metal skin of its predecessors, and the thinner, sexier look filled many a forum with praise and criticism.Better known as iTunes 4.10, the fifth version of iTunes was mostly a disappointment. Rumors about TV show purchases and movie rentals that had swirled in the days leading up to the event failed to materialize, and even Steve struggled to come up with something nice to say: "We are constantly improving iTunes with new features like... better searching because we love music ourselves and want to surprise and delight music fans around the world." iTunes 6 (Oct. 12, 2005-Sept. 12, 2006) What a difference 35 days make. At an unexpected "One More Thing" event in early October, Steve kicked iTunes 5 to the curb and rolled out the red carpet for the next generation of the digital jukebox. Arriving in tow with new iMacs and video iPods, iTunes 6 brought serious changes to the store, adding online gift options, customer reviews, "Just For You" recommendations and some 2,000 music videos and Pixar shorts, all priced at $1.99 and formatted for new iPod’s 2.5-inch color screen.But that wasn’t all. Never content to rest on his laurels, Steve rolled out TV show downloads with iTunes 6, priced at the same $1.99 as the far-shorter music videos. Just five Disney shows were available at launch--"Lost," "Desperate Housewives," "Night Stalker," "That's So Raven" and "The Suite Life" --but when more than a million videos were purchased inside of three weeks, it didn’t take long before other networks came knocking. Before the end of the year, NBC Universal had signed up, followed shortly by MTV, Showtime, Fox and CBS, and soon iTunes 6 had done for TV what iTunes 4 did for music, cramming more than 220 shows onto its shelves within 12 months.iTunes 6’s TV Store didn’t make quite as much noise as the Music Store, but its 11-month tenure marked the start of an exciting time for Apple, as momentum began to build toward something huge on the horizon.  Click to embiggenTHE SYNERGYiTunes 7 (Sept. 12, 2006-Sept. 9, 2008) Billed as the "most significant enhancement to the world’s most popular music jukebox and online music and video store since it debuted," iTunes 7 was indeed a dramatic reinvention of the five-and-a-half-year-old iApp, with sweeping interface changes, speed boosts and a renewed focus on the jukebox.Packing two new navigation views--a list mode dotted with album artwork and an officially sanctioned version of Steel Skies’ Cover Flow--iTunes 7 put the emphasis back on iTunes as a music player, starting with the debut of the MiniStore, which strengthened the marriage between the two segments. Everything from the Source list to iPod integration received an overdue makeover, and Apple even fixed the age-old microsecond of silence that iTunes stubbornly inserted between joined tracks. Of course, it wouldn’t be an iTunes update without a new addition to the store, and Apple didn’t disappoint here, either. With users already downloading more than a million videos and TV episodes each week, iTunes 7 made the logical leap to movies, adding some 75 near-DVD quality titles from Walt Disney Pictures, Pixar, Touchstone Pictures and Miramax Films at launch and growing to more than 2,500 films from nearly every studio over the course of its two-year upgrade cycle. What made the seventh version so significant, however, was its versatility. By the time it had run its course, iTunes 7 had well grown into its role as the center of the digital hub, with iPhone, iPod touch Apple TV, movie rentals, the App Store, and a slew of nanos and shuffles all landing on its watch. Through it all, iTunes 7 never felt stale, bloated or sluggish, smoothly adapting to the new demands with little more than a software patch.  iTunes 8 (Sept. 9, 2008-Sept. 9, 2009) After 19 software updates to iTunes 7, it was time for the next whole number, and Apple finally delivered iTunes 8 at its annual music event in 2008. Following such a tremendous update was no easy task, and Apple could easily have packaged the new stuff into iTunes 7.8, if not for the super-smart technology hiding within.The centerpiece of iTunes 8 was the Genius feature, an underrated playlist tool that combined the controlled randomness of Smart Shuffle with the queue capabilities of Party Shuffle (iTunes DJ after 8.1) to transform your Library into a personalized radio station. Adding to the fun was the optional Genius Sidebar, a mildly intrusive strip of song recommendations culled from a mix of your favorite songs (and in later versions, TV shows and movies) and "anonymously-gathered knowledge from millions of other iTunes users," all crunched by a series of Apple algorithms, neatly packaged and beamed back to your computer.Minor tweaks elsewhere improved upon the broad refinements introduced in the prior release, and Apple dumped the Search Bar in favor of a return to field-specific exploring. An enhanced grid mode replaced album view with an iPhoto Events-like scheme that grouped albums and artists into interactive mini widgets. Taking a break from its relentless tide of upgrades, the store was mostly left out this round of enhancements, but iTunes 8 did usher in high-definition content (despite Steve’s previous declaration of 2005 as the year of HD).iTunes 9 (Sept. 9, 2009) Exactly a year after iTunes 8 meekly landed on desktops, Apple welcomed Steve Jobs back to the main stage by dropping a bombshell of a release that overhauled the store, made iPhone syncing effortless and updated the classic vinyl jacket for the 21st century.Open iTunes 9 and you’re immediately smacked by a new white background, giving the grid a clean, bright look that makes your album art pop and beckons you inside. Speed improvements are noticeable throughout, particularly when using Cover Flow, which can now handle speedy scrolling with only the slightest bit of lag. Delving further into the latest version of Apple’s nearly nine-year-old jukebox reveals hipper icons, a few extra curves and whistles, and a new Home Sharing feature that finally lets your trade music with friends and family members.Flip to the store and you’ll find a host of newness, beginning with a personalized welcome note, sensible layout, enhanced album pages with quick view windows and previews that borrow cues from the mobile iTunes Store. Dig a little deeper and you’ll find iTunes Extras (think DVD bonus features for digital movies) and iTunes LPs, the greatest thing to happen to music since, well, iTunes. A far greater thing than the digital PDF booklets bundled with album purchases, iTunes LP--while currently limited to just 12 albums and saddled with nonuniform pricing (Jay-Z’s pre-order costs $16.99 while Pearl Jam’s costs $9.99)--is poised to rekindle the creativity and connection that’s all but been stripped away by MP3s.  With iTunes X most likely slated for a September 2010 release, we can only wonder what new features are being realized in a secret bunker in Cupertino. Only time, and Steve Jobs, will tell.   What has been your favorite feature over the years? Share in the comments.  

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  • 15 Things We Might See at WWDC 2010

     After search giant Google hurled a barrage of not-so-subtle spears in Apple’s direction at the Google I/O developer conference, all eyes are now on the World Wide Developer Conference that Cupertino will be launching June 7 with a keynote from CEO Steve Jobs.While a fourth-generation iPhone is a given at this point after an absurd number of leaks in recent weeks, Apple CEO Steve Jobs himself promised an inquisitive e-mailer only a few days ago: “You won’t be disappointed.” So we put our thinking cap on and came up with this list of cool stuff we might see when WWDC 2010 kicks off June 7 and wraps up on June 11.Safari 5 (or maybe 4.5)We think Safari is still pretty great, even against more recent challengs from Google Chrome and Firefox 3.6. But with the Chrome browser finally out of beta this week, Apple may have to work harder to pound out Safari’s remaining limitations.Among them: No API for extensions, as noted this week by Daring Fireball’s own John Gruber after Google’s announcement that Chrome is now officially “stable.” That means that great third-party software like 1Password and Evernote has to resort to kludgy hacks to work intimately with Safari. Heck, even good ol’ Adobe Flash might work better with an API (stranger things have happened). Gruber also calls out Apple for not empowering Safari with a true ability to automatically reopen pages left open when the app was closed. Yes, please.New Mac Pros -- Finally!The poor Mac Pro has certainly gone neglected, with its last update more than a year ago. Worse yet, the desktop behemoth still carries a form factor borrowed from the Power Mac G5 before it -- and in computer years, that makes it a veritable dinosaur.Although we’ve heard plenty of rumors about Intel’s new six-core Core i7-980X processor landing in a refreshed Mac Pro as far back as January and February of this year, the summer has arrived and there’s still nothing official on the radar. Creative professionals are likely worried about Apple’s silence with regard to such new hardware, but that could all change with one presentation.Mac OS X 10.7Many developers are also rightfully worried that this year’s WWDC is too focused on iPhone OS, and many questions remain as to when Apple might shed some light on their intentions for Mac OS X 10.7. Granted, Snow Leopard 10.6 was released only last September, but that update was more about optimizing Leopard 10.5 than adding hot new features to the Mac (unless you count getting back a bunch of hard drive space as a “hot” new feature).Our prediction is that Mac OS X 10.7 will get at least a cursory mention at WWDC 2010, and we won’t get a real preview of a new desktop operating system until WWDC 2011. Thankfully, Snow Leopard 10.6 runs like smooth, creamy butter most of the time -- and Apple keeps the updates coming regular enough to squash anything that comes up, with a 10.6.4 patch already in beta testing.iPhone OS 4.0 for iPadWe’ve already seen all of the cool stuff that’s presumably coming next month with iPhone OS 4.0, such as Folders, multitasking and threaded e-mail. But we were bummed to hear that the fresh new iPad won’t get the 4.0 love until sometime this fall, by which time Apple will likely be on 4.1 or so.Here’s hoping that Apple will give us at least a peek at iPhone OS 4.x for the iPad at WWDC -- after all, developers will certainly appreciate a longer lead time to rework their apps for the tablet device after having to rush them together between late January and early April for the U.S. iPad launch. The rest of us will just have to wait
 and weep.The Real Apple TV Take 2Remember back in January, 2008 when Apple took the wraps off “Take 2” of its “still a hobby” Apple TV? Despite a price drop, closer ties with iTunes and the ability to purchase content directly from the box itself, the Apple TV has continued to bore most everyone who sees it, except for the die-hard hackers who continue to squeeze as much as possible out of the device’s anemic processor and (gasp!) Mac OS X 10.4 Tiger operating system by way of unsanctioned apps like nitoTV and Boxee.We figure the time has come for a truly revolutionary overhaul of Apple TV, especially now that arch-nemesis Google is breathing down Apple’s neck with Google TV, slated for release this fall. Rumors abound that Apple TV may get iPhone OS-ified and will adopt the tiny A4 architecture that will come standard in the next iPhone. Additionally, the new Apple TV will have 1080p HD and 16GB of storage, as well as be a part of Apple's rumored new cloud storage network. The best part about these rumors is that the device is slated to sell for only $99, which will make die hard Apple fans with a tight budget extremely happy. MobileMe: Now With More Free!Recent rumors have speculated that Apple may take a cue from Google and start offering their cloud-based MobileMe service absolutely free to all users. While that would no doubt raise the ire of longtime .Mac users who have paid good money each year to stay with the often-questionable service, it’s really the only recourse Apple may have to keep up with Google now.MobileMe itself isn’t spectacular as it exists now, save for its awesome push e-mail, Find My iPhone, contacts and calendars. The recent web-based Mail beta shows that Apple is taking baby steps toward improving the service, but they’ve got a long ways to go yet. Let’s see that acquisition of Lala start moving iTunes into the cloud, for instance, and speaking of that...iTunes in the CloudSince Apple purchased Lala.com, pundits have been short-circuiting their craniums trying to guess exactly what Cupertino plans to do with the technology -- and equally as important, when that fateful day might arrive. We’re not so sold on the idea of having iTunes “in the cloud” -- call us old fashioned, but it’s kind of nice to actually feel like you own your music, especially now that it’s finally DRM-free.Be that as it may, Apple now appears late to the cloud-based music game, with Google stepping up to the plate to make Android such a cloud-centric experience. We’re not sure that WWDC is the right forum to finally reveal what the company is doing with Lala’s brains, but surely Apple will have to play their hand soon enough.NEXT: iPhones, iTunes and the MacBook Air>>  A Fourth-Generation iPhone No One is ExpectingWhat if Steve Jobs got on stage for his keynote on June 7 and presented an iPhone that was totally different from what Gizmodo and others have leaked? A new report this week from Digitimes has posed just such a possibility, and proposes that the project, codenamed “N91” -- the leaked iPhone we’ve already seen is “N90” -- may exist as “a parallel product to back up the N90 in case there are major delays due to significant modifications in casing, display resolution, digital camera support and so forth.” The report goes on to describe the backup product as more similar in style and form to the existing iPhone 3GS. At this point, everyone is expecting the leaked iPhone (which has been dubbed “iPhone HD” by pundits) to allow some kind of video chatting thanks to the widely exposed leaks of the device with a front-facing camera. Would you be disappointed to see the equivalent of an “iPhone 3GS Plus” at this point? We would...Final Cut Studio 4Sure, we know that the third generation of Final Cut Studio was only released last year, but the update offered little in the way of new features and seemed to take away more than it gave (especially for PowerPC owners, who are now permanently relegated to Final Cut Studio 2, as the newest version requires an Intel processor). The biggest problem with Apple’s pro video suite is that, despite the big 64-bit push with Snow Leopard 10.6, none of Final Cut Studio is 64-bit native -- and those applications could use it.It might be out of character for Apple to unveil a new Final Cut Studio at WWDC, but given the recent hysteria among video professionals upon hearing rumors that the high-end software might be “dumbed down” to make it more consumer-centric, any news on its future would be good news.iTunes 10Speaking of apps that could use a 64-bit kick in the pants -- Apple, what’s going on with iTunes? Despite being the center of the known universe for all iDevices, iTunes continues to be upgraded on top of molasses-like legacy code. It’s like living in a parallel universe, knowing that the Windows version of iTunes is actually faster than it is on the Mac -- that speaks volumes.While cool new features would be welcome also, the reality is that iTunes hasn’t grown all that much over the last few major releases -- does anyone really use the Genius feature, for instance? Where is the built-in lyrics feature for music? (Apple added a section for such metadata several versions back, but you have to do the footwork yourself.) Or how about better media management capabilities, now that we’ve got ever-bigger video files to sync to our iPad but are running out of space on our internal hard drives?iTunes 9.x feels pretty kludgy by this point, so anything is welcome here -- but keep in mind that most big iTunes updates tend to come later in the year, often coupled with the release of new iPods.iLife ’11Maybe we’re starting to sound like a broken record here, but iLife ’09 is another Apple package that’s getting long in the tooth, and could also use a much-needed 64-bit transfusion. We can’t be the only ones who notice that iPhoto, for example, starts to bog down the more we throw pictures at it, so
 there’s that. And don’t get us started about iMovie, which for all of its simplicity is an absolute speed dog when you actually have to use it.Hey, perhaps we’re just impatient -- but it seems to us that for all the advancements in the processor and graphics speed of our Macs, it doesn’t take long before all this great software starts to bog down. iLife ’11 might be a few more months in the oven, but it’s never too early to request that Apple slow down on the new features and pull a Snow Leopard here: Let’s see some performance tweaks!iPhone OS + Jailbreak = LoveIf Apple really wanted to make heads spin at WWDC, they’d put down their swords and start playing nice with the jailbreak community. You know, those guys (and gals?) who tirelessly work to free iPhone OS from Apple’s shackles so we can install stuff that Cupertino wishes didn’t exist in the first place, including a GSM unlock for our iPhone (which also frees us from AT&T’s heavy ball and chain at the same time).Frankly, the “cat and mouse game” (as Steve Jobs himself has referred to it) has kind of landed in favor of the jailbreak community anyway of late, with even the latest iPhone OS 4.0 beta build being easy prey for the jailbreak geniuses. Maybe it’s time for Apple to stop worrying and love the jailbreak, officially opening up the device to other apps beyond their gated App Store walls. We can dream, can’t we
?MacBook Air, ReduxNow that the MacBook and MacBook Pro lines have gotten a souped-up refresh and the iPad is on the scene, the MacBook Air is beginning to look a little more overpriced and underpowered than usual. Even though the device is barely two and a half years old, it may be time for Apple to either put it out of its misery or rework it as a touchscreen-enabled, lust-worthy member of Cupertino’s notebook lineup.It’s not hard to imagine that one day soon, the MacBook Air might very well become the “iPad Extreme” -- think of an iPad with attached hardware keyboard, maybe even capable of dual-booting both Mac OS X and iPhone OS so you can get the best of both worlds. We might line up for that one!iPhone Goes CDMAWill they or won’t they? An iPhone compatible with the CDMA networks used by Verizon Wireless and Sprint here in the U.S. has been rumored and desired since the device took center stage at the Macworld 2007 keynote, and here we are more than three years later and AT&T continues to have an exclusive clamp on the GSM-only device.Of course, rumors have run rampant in recent months that AT&T’s exclusive contract is about to end, and that possibly both Verizon and Sprint will finally get in the iPhone game -- to the detriment of AT&T, who is reported to lose possibly as much as 40 percent of its customer base as they defect to one of the CDMA carriers. No better time to announce such a device than at WWDC, where an annual refresh of the iPhone hardware is expected to be a lock.All we ask is that Apple make it an “all in one” device -- meaning both GSM and CDMA, so we can sign in blood with Verizon, Sprint or AT&T here and then have the freedom to buy local GSM-based SIM cards for international travel. Is that asking too much?Presenting
 Something Totally New?Apple has had a busy year refreshing its Mac hardware, announcing and subsequently launching the iPad and prepping for the rumored fourth-generation iPhone expected in June, but what if we’ve all overlooked something totally new? Cupertino would seem to have all of the bases covered, from laptop and desktop computers, portable media devices, mobile phones and peripherals -- but that doesn’t mean they can’t still sneak in a curve ball to “shock and awe” us.The question is, what might that be? Only Steve Jobs and maybe a handful of others in Cupertino presumably know the answer to that question, but Apple has a way of dazzling us by reinventing something we’ve always taken for granted, such as the cell phone (with the original iPhone in 2007) or even our very definition of “portable” music (the original iPod in 2001).Whatever it might be, you’re almost certainly guaranteed to have never needed it before, but you’ll surely have to have it once Steve Jobs whips it out. That’s just how Apple rolls.*****Of course, WWDC isn’t simply about hot new Apple products -- it’s about the company intimately working with third-party developers to create the next generation of software that we’ll all swoon over. One thing that the iPhone OS-based devices have shown us: The future is less about hardware and more about the software that runs it.Viewed in that light, the developer conference isn’t simply a “gee-whiz” keynote with fancy new toys from Apple, but rather a plentiful seeding of developer talent that will grow over time and continue to harvest wonders for years to come. We can’t wait to see what Apple helps them create next!

  • ★ The iPad

    Back in December, here’s how I concluded my piece on what I expected from Apple’s then-still-unannounced tablet: If you’re thinking The Tablet is just a big iPhone, or just Apple’s take on the e-reader, or just a media player, or just anything, I say you’re thinking too small — the equivalent of thinking that the iPhone was going to be just a click wheel iPod that made phone calls. I think The Tablet is nothing short of Apple’s reconception of personal computing. After the iPad was announced, I got two types of emails from readers. The first group saying they were disappointed, because they had been hoping I was right that The Tablet would be Apple’s reconception of personal computing. The second group wrote to tell me how excited they were because I was right that The Tablet would be Apple’s reconception of personal computing. Count me in with the second group. Apple hasn’t thought of everything with iPad, but what they’ve thought about, they’ve thought about very deeply. I got mine Saturday morning, and I’ve been using it since — or at least as often as I could get it away from my son. Here are my thoughts. The Big Picture The whole thing feels fast fast fast. The only thing that feels slow overall, so far, is web page rendering. Not because it’s slower than the iPhone — it’s not, it’s definitely much faster — but because it’s so much slower than my MacBook Pro. It’s easy to forget on modern PC-class hardware just how computationally expensive HTML rendering is. The funny thing is, the iPad, in raw CPU terms, is a far slower machine than a modern Mac. But the iPad is running a lightweight OS and lightweight apps. It’s like a slower runner with a lighter backpack who can win a race against a faster runner wearing a heavier backpack. Thus, many of the things you do are faster, or at least feel faster (which is what matters), on the iPad than the Mac. Like, for example, launching applications. The built-in apps, and many of the third-party apps I’ve been using the most, are ready to use within a moment of launching them. (Games tend not to load instantly, but that’s true on high-power consoles like Xbox and PS3, too.) There’s something fundamentally strange about how fast the iPad feels considering how underpowered it is versus a modern PC or Mac. How can a computer with so much less CPU speed feel faster? What Apple has done is re-think several fundamental aspects. The iPad was designed from the ground up with a different set of priorities. I think Tim Bray summarizes it well: For a 1Ghz device with limited memory, the iPad is unreasonably fast. I suspect this accounts for a whole bunch of the “Wow!” reaction the iPad obviously provokes. Since there’s no free lunch, I think it’s really important that we understand what they sacrificed to get that performance. My bet would be on some combination of windowing and virtual memory. I tend to work on lots of things at once, but in fact I look at things in rapid succession, my eyes can really only focus on one thing at one time. Given sufficiently fast switching, maybe we all ought to be getting less WIMPy. The iPad (and iPhone OS across all devices) does indeed lack virtual memory. The only memory is honest-to-god RAM. RAM is fast, virtual memory is slow. The tradeoff is that without virtual memory, the iPad can do far less at once, but what it does do is never going to require hitting virtual memory. Without a windowing system, drawing is simpler and faster. Apple has made other significantly different tradeoffs as well. Battery life on the iPad is simply stunning. Reviewers across the board are getting real-life results that beat Apple’s promise of 10 hours of battery life. This is a function both of software (which does less and works hard to keep the CPU from drawing power while the iPad is being used) and hardware — iFixit’s teardown shows that, internally, the iPad looks more like a battery with a computer than a computer with a battery. The iPad, so far, never gets warm. Browse a bunch of web sites. Play some video. Play a game. It still feels as cool to the touch as when it’s turned off. It is also dead quiet — no fan, no humming, nada. This is the future of computing. The iPad was designed with an entirely different set of priorities than Macs or PCs. Someone may well produce a worthy iPad rival in the next year, but it’s not going to be something like HP’s Slate that runs Windows 7, an operating system that epitomizes the traditional set of computer design priorities. The iPad is also eminently affordable. $500 for this thing seems hard to believe. I wouldn’t hesitate to recommend it at double the price. But clearly there were tradeoffs involved to hit this price point. Build quality is not one — the thing feels perfect in hand. But it only has 256 MB of RAM — perhaps the single biggest hardware weakness of the device (see the section on Safari below). It is super high-quality, but clearly designed for the mass market. Anyone who thinks Apple only makes high-priced products has completely lost sense of reality. “Affordable luxury” is the sweet spot for mass market success today, and Apple keeps shooting bulls eyes. In fact, the only thing that makes my heart ache regarding the iPad is when I start imagining a hypothetical Pro model — imagine what Apple could put in an iPad that cost as much as a MacBook Pro. (My dream iPad Pro: double the display’s pixel resolution and include a gigabyte or two of RAM.) Affordability presents itself in other ways, too. Nothing is included in the box other than the power adaptor. The dock and case are separate SKUs, and it doesn’t even come with headphones. It’s like buying a Honda, not an Acura — the base model is not “well-equipped”. $500 is affordable but not cheap, and the iPad does not feel cheap in any regard. The build quality is outstanding. The brushed aluminum back makes my plastic iPhone 3GS feel cheap. The iPad takes more cues from the current iMacs than it does from the iPhone. The seam between the glass and the aluminum is nearly perfect. It’s just one piece of aluminum and a piece of glass — there is no superfluous chrome bezel between the glass and the backing as there is on all iPhones and iPod Touches to date. Even without turning it on it looks and feels a step beyond the iPhones and iPod Touches we’ve seen to date. The Killer App One thing that’s making it hard for some people to grasp the purpose of the iPad is that no one has an answer to what precisely it is for. This was not so for the iPhone. The answer to the question of what the original 2007 iPhone was meant for was right there at the bottom of the iPhone home screen, in the “dock”: phone, email, web, music and video. The other apps were icing on the cake. The four apps in the dock were what Apple designed the iPhone to do. The iPad also has a “dock” on the home screen, and the default apps in that dock are clearly important: Safari, Mail, Photos, iPod (which, on the iPad, is only for audio). But some are treating the iPad as, fundamentally, an e-reader. Others as a gaming device. Others as a movie player. None of those things are represented in the iPad’s default dock apps. The truth is that the App Store is the killer app. The iPad is meant for anything that can be represented on a 10-inch color touchscreen. Back in January when we were playing the “What’s Apple going to name the tablet?” game, my favorite, by far, was “Canvas”. I’m not saying here that Canvas would have been a better name than iPad, but the word conveys perfectly what the iPad is. Adam Engst captured this: The iPad becomes the app you’re using. That’s part of the magic. The hardware is so understated - it’s just a screen, really - and because you manipulate objects and interface elements so smoothly and directly on the screen, the fact that you’re using an iPad falls away. You’re using the app, whatever it may be, and while you’re doing so, the iPad is that app. Switch to another app and the iPad becomes that app. If that’s not magic, I don’t know what is. As did Cultured Code’s JĂŒrgen Schweizer: Steve Jobs said about the iPod that “it is all about the music”. With the iPad, Apple has done the same for personal computing as it has done before with the iPod: it made technology go away. But if the device is gone, and the operating system is gone, what is left? The iPad is an empty canvas that invites us to imagine what is possible. It inspires our imagination and it makes us want to create, because never before were we able to create software that was so close to the user. The iPad hardware and OS are profoundly humble — they put all the focus on whatever app it is that is open. Out of Box Experience One thing that is very iPhone-like about iPad is that when you first take it out of the box, it wants to be plugged into your Mac or PC via USB and sync with iTunes. In some ways, that’s understandable. USB syncing is how you load your iPad with music and videos and transfer over stuff like your email accounts, and, if you’re not using MobileMe, your contacts and calendars. But, on the whole, it feels retrograde. It’s creates an impression that the iPad does not stand on its own. It’s a child that still needs a parent. But it’s not a young child. It’s more like a teenager. It’s close. So close that it feels like it ought to be able to stand on its own. Android devices do not have this problem. You can sync an Android device with a desktop computer via USB, for transferring things like music and videos, but you don’t have to. Out of the box, a Nexus One is ready to go. Google’s big advantage here is that they’re using online services as primary data stores. The Google Way is to use Gmail for email and contacts, and Google Calendar for events. You just tell your Android device your Google ID and password, and your email, contacts, and calendars start syncing over the air. Apple has MobileMe, but because it’s a paid service, they can’t (or at least won’t) assume that all iPad owners are going to use it. But then even those of us who do use MobileMe get stuck with a first-run iPad experience that involves a tethered USB connection to a computer. The Apple Way is to assume that your primary data stores for these things are locally stored on your Mac or PC — Address Book, iCal. At the very least, these things ought to be able to sync between iTunes (on your Mac or PC) and your iPad over your Wi-Fi network. Third-party iPhone OS apps like Things do a great job with this — there’s no reason iTunes and the iPhone OS shouldn’t too. Those Heart-Stopping ‘Scratches’ On the iPhone (and iPod Touch; assume from here out that when I say “iPhone” I’m referring to both), app icons on the home screen sit atop a plain black background. On the iPad, they’re spaced further apart, which is why I think Apple has added wallpaper — making the iPad home screen look a lot more like a Mac or Windows desktop. The default wallpaper shows a sunset skyline of a mountain range in front of a like. There’s a meteor shower in the sky. And the streaking meteors look, at a glance, like a series of severe scratches on the display. It’s a curious choice. The Touchscreen Keyboard It’s a lot like the iPhone’s, but, it’s different. Because it’s bigger, there are no pop-up indicators showing which key you hit as you type. They’re not necessary. The feel, overall, is pretty much like typing on a really big iPhone. If you’re in a position where you can set the iPad down on your lap or a table top, it’s not too hard at all to type with all your fingers when the iPad is in landscape (horizontal) orientation. Now, to me, it’s nowhere near as good as even the worst full- or nearly-full-size hardware keyboard I’ve ever used. You can’t just rest all eight of your fingers on the home row keys, and you can’t feel where the key cap edges are. You have to look at the keyboard a fair amount as you type. On a hardware keyboard, I hardly ever look at the keys. But for a touchscreen, it’s good. In portrait (vertical) orientation, I can type on the iPad using just my two thumbs, as I do on my iPhone. I have relatively large hands, though — I don’t think most people can do it. The keyboard in this layout is way too small for me to type with all of my fingers, though. In portrait orientation most people will type using one finger, I expect. Now, the funny thing is, in general, bigger keyboards are easier to type on than smaller ones. That’s why big laptops are easier to type on than compact ones, and, indeed, that’s why the landscape iPad keyboard on the iPad is easier to type on than the portrait one. But at a certain point, the curve flips around and smaller becomes faster. I type much faster on my iPhone using the smaller portrait orientation keyboard than the wider landscape keyboard. In both modes, I use just my two thumbs. With the smaller iPhone keyboard, my thumbs have to travel less from one key to the next. People who aren’t very proficient at the iPhone keyboard, or who have very large thumbs and therefore have trouble precisely tapping the smaller keys, may well prefer the iPhone’s wider landscape keyboard. But for me it’s not even close. I never type in landscape on my iPhone. And in fact (and this is the aforereferenced “funny part”), I type faster on my iPhone than I do on the iPad. That’s especially true for when the iPad is in portrait mode, which puts the keyboard size in a no-man’s land — too small to eight-finger-type, too big to thumb-type. But it’s also true for when the iPad is in landscape mode. I’m hopeful that this is just a factor of experience and muscle memory — I have nearly three years of experience typing on the iPhone, and only two days experience with the iPad. Last Friday I watched Andy Ihnatko eight-finger-type on his iPad — which he’d been using for over a week — and he was typing pretty goddamn fast. One problem I’ve run into is that Apple has subtly changed the layout of the keyboard from the iPhone’s. On the iPhone, the Delete key is on the lower right, above the Return key. On the iPad, it’s in the upper right corner, and the Return key is next to the L key. The iPad adds a right-side Shift key.      The iPad layout makes perfect sense — both these keys are now where they reside on traditional hardware keyboards. Their weird positions on the iPhone are a compromise forced by the extreme lack of space on the iPhone display. Apple has also added a new key to the iPad keyboard’s numeric/punctuation mode: Undo. It’s a good idea — I have the feeling most iPhone users don’t know about the system-wide shake-to-undo gesture, and even for users who do, the iPad is harder to shake (and, when docked, downright silly to shake). But this new Undo key moves the period and comma keys over to the right by two positions. The iPhone keyboard layout is so firmly ingrained in my mind that these changes are problems for me — I keep hitting the (new to the iPad) right-side Shift key when I mean to hit Delete, and I keep hitting Undo when I mean to type a period. I’ll get used to it soon, I’m sure, but I find it interesting that my iPad typing muscle memory is based on the iPhone keyboard, not regular keyboards. I think this is because, overall, it really does feel like a big iPhone keyboard. Hardware Keyboard Support I don’t have (and did not order) the iPad keyboard dock, but I have been using an Apple Bluetooth keyboard. In fact, I’m using it to type this entire review. It works great. Pairing (via the iPad Settings app) is easy and quick. And it works great. Several essential text-editing shortcuts from the Mac OS work system-wide on the iPad: Command-Z, -X, -C, and -V work for Undo, Cut, Copy, and Paste. Command-A works for Select All. You can use the arrow keys to move the insertion point. Option-Arrow keys work to move the insertion point one word at a time. Command-Left/Right moves the insertion point the beginning/end of the current line; Command-Up/Down moves the insertion point the start/end of the current text field — which, in the case of something like Pages, is the beginning/end of the entire document. Holding down Shift extends the selection range, and works in conjunction with the Option and Command keys as expected. (Certain of Cocoa’s long-standing Emacs-style text editing shortcuts work too: like Control-K (kill) and Control-H (backspace).) Certain of the function keys on the Bluetooth keyboard are useful on the iPad. The brightness keys control the iPad’s display brightness. The volume (and mute) keys work. The playback buttons — play/pause, next, previous — all work to control the iPod app. By default, once you’ve started using a hardware keyboard, the on-screen keyboard no longer appears, which is great, because the full display is now available for displaying content. But if you want to use the on-screen keyboard while a hardware keyboard is active, you can toggle it using the hardware keyboard’s Eject key. The Esc key dismisses the auto-complete suggestion — it’s like tapping the little “x” next to the suggestion under the current word you’re typing. While a keyboard is connected, you can wake up the iPad by hitting any key — completely bypassing the iPad’s slide-to-unlock screen. Very nice. The iPad is fundamentally a touchscreen device. You absolutely do not need a hardware keyboard for it. But if you’re hoping to do any amount of serious writing with it (and, for obvious vocational reasons, I plan to), you’re going to want one. There are a few places in the iPad UI where I really wish the keyboard was useful but it isn’t. For example, Safari location field suggestions. On the Mac, you can use the up and down arrow keys to move through the list of suggestions. On the iPad, you must use touch to select from the list. Since you’re already typing if you’re entering a URL, this is just begging for arrow key support. (Ditto for suggested results from the Google search field in Safari.) The Esc key does not dismiss popovers, but that’s probably OK. It’s only possible to invoke popovers via touch, so it seems OK that you must dismiss them via touch as well. The Tab key can be used to switch between text fields; Shift-Tab goes in reverse order. (When using the hardware keyboard, I do find myself hitting Command-Tab, without thinking about it, when I want to switch to another app; it does nothing on the iPad.) Display The iPad display is, overall, wonderful. Colors are bright and (unlike the Nexus One’s OLED display) accurate. Photos and videos looks great. Touches seem precisely accurate. The glass feels good. Viewing angles are shockingly good. You can lay the iPad flat on a table while you eat or drink and it looks just fine at a decidedly skew angle — far more so than with the iPhone. This IPS stuff is the real deal; here’s to hoping for an IPS display in this year’s new iPhones. The only complaint I have about the display is that the pixel resolution isn’t all that dense. The iPad’s 1024 Ś 768 display has a resolution of 132 pixels per inch. The iPhone’s 640 Ś 320 display has a resolution of 163 pixels per inch. The difference isn’t huge, but it’s definitely noticeable. Type looks crisper on the iPhone than the iPad, and type rendering falls far short of even newspaper-caliber resolution, let alone glossy-magazine caliber. (Those of you who doubt that the pixels-per-inch resolution isn’t high enough, just wait until you see the type rendering on this summer’s new iPhones.) Safari The iPad is so good as a web reader, that, if you’re a web junkie, everything else the iPad does is just gravy. It’s good. I’m so used to Safari on the iPhone, though, where the toolbar is at the bottom, that I’m having a hard time getting adjusted to the toolbar at the top. I’m not saying it’s a bad decision on Apple’s part. In fact, the iPad HIG is quite explicit that iPad toolbars should go at the top, not bottom — which makes me think Apple thought about and tested this and has concluded that the top works better for the iPad form factor. It’s just that I use Safari on my iPhone a lot, and I am really used to the button placement. When you create a new page in Safari on iPad, text focus goes to the Google search field by default, rather than the URL location field. That’s a change from both desktop and iPhone Safari. I’m finding this hard to get used to, but I can see how this might be a better design for typical users. It makes the default search engine all the more essential to the web browsing experience, though. Zooming and flicking are essential to the experience, just like on the iPhone. Flicking is how you scroll, no surprise. The zooming, though, may come as a surprise. It wasn’t too long ago when 1024 Ś 768 was considered a large display for full-size web browsing. But: what matters on the iPad (and iPhone) is not the pixel count of the display, but the physical size. 9.7 inches diagonally is a bit small for non-zoomed web browser. But the action of zooming — whether through double-tapping or pinching — is so smooth, fast, and natural that it feels better, not worse, than old-school desktop web browsing. There’s one severe problem in Safari for iPad, though: memory crapping out. MobileSafari for iPhone has always allowed you to open up to eight pages at a time. It tries to keep them all truly open, in RAM, so that you can quickly switch between them. But when it runs out of memory it starts flushing some of the pages. It doesn’t forget the URL for those pages, and, in recent versions, it saves a static thumbnail image of the rendered page, but when you switch back to those purged pages, MobileSafari must reload the page — thus, you must wait both for the contents of the page to download and for the page to actually render (which — the rendering — often takes longer than the downloading). It’s very noticeable. Switching between unpurged Safari pages is instantaneous. Switching to a purged page takes as long as opening it from scratch. Wolf Rentzsch, linking to this complaint from Peter-Paul Koch, wrote a brief technical overview of why Apple might have designed MobileSafari this way. (Keep in mind that iPhone OS does not use virtual memory; thus RAM is severely constrained.) This purging problem got a lot better with the iPhone 3GS. The original iPhone and iPhone 3G only had 128 MB of RAM. The 3GS has 256. MobileSafari’s ability to keep more pages in memory is probably my single favorite aspect of the 3GS. The iPad also has 256 MB of RAM. But, in my use, iPad’s Safari isn’t able to keep nearly as many pages open as I can on my 3GS. In fact, sometimes it seems I can only have one, and every page I switch to gets completely reloaded. This is more than just annoying — it can lead to data loss if you have unsubmitted form data sitting in an “open” iPad Safari page. I’ve run into this posting items to DF from the iPad — my posting interface is a web page form. When I want to link to the current page, I invoke a bookmarklet which opens a new page with the title and URL fields of the posting form set to the title and URL of the page from which I invoked the bookmarklet. Often, though, I want to switch back to the page I’m linking to copy another URL or a bit of text to quote. Twice so far, when going back to the posting form, it’s been purged and must reload from scratch — in which case I lose anything I’ve already written. I never run into this problem on my iPhone 3GS when switching between just two open Safari pages. The problem is also severe for AJAX web apps, which tend not to be designed with full page refreshes in mind. I hope this can be improved significantly in an iPad software update, but I worry that it’s endemic — that because the iPad screen is so much larger than the iPhone’s, that MobileSafari must allocate significantly more memory per page for the framebuffers. 256 MB of RAM simply may not be enough for MobileSafari to keep more than two or three pages in memory. If so, Apple really needs to consider some sort of caching or serialization scheme rather than completely flushing away purged pages. Pages I wrote the entire 4,828-word first draft of this piece on my iPad using Pages.1 I didn’t use any of the formatting or layout tools — I used it as a text editor rather than a word processor. It’s quite serviceable. What I like best is that it opens very quickly. Switching between, say, Pages and Safari and back to copy-and-paste a URL feels more like switching than quitting, launching, quitting, relaunching. You don’t need to (and can’t) save manually. Whatever you do in a document simply persists automatically. When you go back to the list of documents, they’re presented as big thumbnails — very much like the list of open web pages in Safari. Pages’s toolbar and ruler are only visible when in portrait mode. In landscape mode, all of the chrome disappears. It’s just a full-screen editing view, a la WriteRoom. I’m writing this piece in this full-screen (landscape) mode, with my iPad propped up on a table in Apple’s iPad case. It’s a nice setup, and I can genuinely imagine leaving my MacBook at home for trips in the future, with the addition of few missing iPad apps (like, say, a good SFTP client). But when I say there’s no chrome in the landscape mode, I mean none. Pages has a decent simple little find and replace feature, but it’s only possible to invoke it in portrait mode. (I must have hit Command-F a dozen times so far, to no avail.) There are already complaints piling up that the iWork apps don’t support the complete feature set of their current Mac counterparts — open a file created in a Mac version of Pages/Numbers/Keynote on your iPad and certain document features may be removed. (The iPad apps prompt you with an alert telling you which aspects of the document have been changed or removed.) Another way of looking at it though, is that the iPad iWork apps are to their Mac counterparts what the iPad as a whole is to the Mac — simpler, more focused, but in some ways faster. Pages launches and is ready for input far quicker on my iPad than on my MacBook Pro. Writing this review, I’ve been switching back and forth between Pages and Safari. It doesn’t feel like quitting Pages, launching Safari, copying a URL, quitting Safari, and re-launching Pages. It feels more like switching — it only takes a moment after tapping the Pages icon on the home screen to be back where I was in my open document. (My only complaint is that you lose the insertion point when leaving and coming back to Pages — the document re-opens to where you left off, but you must tap the screen to place the insertion point. When switching several times, that becomes slightly tedious.) This is obviously not even close to a full review of Pages, but I can say without hesitation that it’s easily worth $10. Syncing There is, however, a severe shortcoming inherent to the iWork suite of iPad apps: document syncing between Mac and iPad. It’s a convoluted mess. In short, the only way to edit a document on your iPad that was created on your Mac, or vice versa, is to go through a convoluted multi-step process of exporting, copying, syncing or downloading, and importing. Ted Landau has copiously documented the entire situation in this article at The Mac Observer. Read it and weep. What it boils down to is that there is no syncing really. Real syncing is something like IMAP for email, or the way MobileMe handles calendars and contacts. When I read a bunch of new email messages using my iPad or iPhone, when I next sit down at my Mac, those messages are marked as read in my inbox. I don’t have to do anything on the Mac for that to happen. That’s just how IMAP works. I can add a new calendar event on my Mac, then walk away from my computer, take my iPhone out of my pocket, and the event is there. I can add a note to that event using my iPhone and a few moments later the note will be synced to the event on my Mac. Certain of my favorite iPad and iPhone apps sync like this too. When I read a bunch of RSS items using NetNewsWire on my iPad, they’re marked as read on my Mac. Sitting at my Mac in my office, I can send a long article to Instapaper. I go downstairs, pick up my iPad, sit on the couch, launch the Instapaper iPad app, and a few seconds later, there’s the article I just added to my Instapaper queue. This is the sort of data flow that makes me feel like I’m living in the future — using multiple hardware devices to view, edit, and modify the same data. I don’t worry about where separate copies of my data exist. Conceptually it’s just there in the apps, and the apps do all the hard work of pushing and pulling changes made on other clients. The data flow with these iWork apps isn’t like that at all, and needs to be for them to be truly useful. It doesn’t matter how good the user interface for viewing and editing spreadsheets is in Numbers for iPad if my spreadsheets aren’t there. Here’s an example. I keep the schedule for Daring Fireball RSS sponsorships in a Numbers document. What I’d like to be able to do on my iPad is launch Numbers and access the current version of that spreadsheet. But the only way I could possibly do that today would be if I went through the following steps every single time I made a change to the document on my Mac: Before opening the current version of the file on my Mac, check to make sure there isn’t a more recent version of it on my iPad. Open the file on my Mac and make changes. Save. Dock my iPad to my Mac via USB. Switch to iTunes and go to the Apps tab for my iPad. Add the newly-saved revision of the document to the file sharing list for the iPad’s Numbers app. Sync. Even after going through all of this, when I do want to open this file on my iPad, I have to remember not to open the last revision of it listed in the iPad Numbers app’s “My Documents” list, but instead remember first to import the latest revision from Numbers’s file sharing list to Numbers’ “My Documents”. And, again, it’s effectively up to me to keep track of which machine, Mac or iPad, has the most recent revision of the file. To say the least, this is a recipe for disaster, and even if you don’t make a mistake and inadvertantly make significant changes to an out-of-date version of the document on one of the two machines, you’re stuck with a preposterously, mind-bogglingly convoluted workflow each and every time you make a change to the document. The bottom line, obviously, is that there is no way that anyone is going to use these iPad apps in the way I describe above. As-is they’re only useful to me in two ways. First, I can imagine using Pages on the iPad to compose original new documents — posts for Daring Fireball — while I’m using my iPad. I’ll either finish them there and then copy-and-paste the result into the web-based posting interface for DF, or, I’ll send the draft to my Mac for further editing (which is what I did for the piece you’re reading right now). I can also imagine creating finished Keynote decks on my Mac and then moving them, once, to my iPad, and taking only my iPad with me to the presentation — i.e. using Keynote, Numbers, and Pages on the iPad as viewers for finished documents. (And, conveniently, they’re viewers that can make edits if you notice a mistake or want to make a last-minute change or addition.) But there’s no possible way to use these apps as clients alongside their Mac counterparts on an ongoing basis. The sort of over-the-air syncing I’m imagining for iWork is, admittedly, a difficult problem to solve. But the bad news for Apple is that their top competitor in this space has a solution: Google Documents. With Google Documents, there’s no making copies, importing/exporting, manually invoked syncing, or USB tethering involved if you want to edit a single instance of a spreadsheet from multiple machines. You just make changes on one machine, and when you next look at that document from another machine the changes are there. The workflow for iWork is downright antediluvian. It’s not just pre-Cloud, it’s pre-network. It’s effectively the “Who’s got the latest revision of this file?” workflow of the days when we moved files from one machine to another via floppy disks. What in the world is iWork.com for if not for solving this problem? At least iWork.com lets you avoid having to physically tether the two machines via USB to get a document from the Mac to the iPad (or vice versa), but it’s no better than file sharing through iTunes conceptually. When you send a file to iWork.com (from either Mac or iPad) you’re pushing a copy, a snapshot of the document from that moment. After making subsequent changes, you’ve got to push those changes to iWork.com all over again. And to get them on the other device, you must manually import — making just another copy. What you ought to be able to do is specify iWork.com as the canonical shared storage location for an iWork document. iWork.com doesn’t serve as any such purpose today. iPhone Apps I predicted it’d be crummy to run non-iPad-optimized iPhone apps on the iPad — like Classic apps running on Mac OS X — and I was right. It’s OK for games — they look jaggy, but jaggy games aren’t that uncommon. But regular (non-game) apps just look and feel weird. When you run them pixel-doubled text doesn’t scale dynamically — everything is pixel doubled. It’s a good way of proving that the iPad is not “just a big iPhone”, though. The only iPhone app I find myself using on my iPad is Simplenote, for copying and pasting bits of text to and from my Mac and iPhone. Needless to say, I’d love an iPad-optimized version of Simplenote. iBooks and Kindle The iBooks app is free, but doesn’t ship with the iPad by default — you have to download it from the App Store. Apple hasn’t explained why this is so, but there are several reasons I can think of. For one thing, e-book rights are managed on a country-by-country basis — it seems likely that the iBooks store won’t be available in every country where the iPad will soon be sold. Making it an App Store app will also allow Apple to update the app on its own schedule — built-in system apps only get updates along with the entire system. So in some ways, the iBooks app is on equal footing with other e-book readers available in the App Store, particularly Amazon’s Kindle app. But iBooks does get some special treatment — the first time I launched the App Store app on my iPad, it prompted me with a dialog box asking if I’d like to down the free iBooks app. It’s impossible to miss. The iBooks app also has display brightness controls that are not availble through public APIs. Winnie the Pooh is included as a free sample, and the choice is genius — it’s a beloved story, a good read, and best of all (from Apple’s perspective) it can’t be read properly on the Kindle because the color illustrations are a big part of the experience. No book on the Kindle will ever look this good. The Kindle has its own advantages — its books are generally cheaper, its selection bigger, and e-ink works better in bright sunlight — but Winnie the Pooh epitomizes the iPad’s advantages. iBooks’s page-turning animation is delightful — it doesn’t just track your finger-swipe precisely, but even renders the type faintly in reverse on the other side of the “sheet”. The practical minded can simply tap the right and left edges of the screen to turn pages. Amazon’s iPad-native Kindle app is good, too. Oddly, to my mind, it is superior to their recent Mac app in every way. It looks better, feels better, renders text better, and has more features. I say this is odd because the iPad was announced just two months ago; Mac OS X was announced over a decade ago. I suspect part of the reason the Mac version is so crippled is that they were more worried about keeping Mac users from un-DRMing Kindle content than they were about making the Mac app an actual good-to-use app. The Kindle doesn’t do animated page-turning, but that’s not a big deal. Reading is great. And the Kindle’s ace-in-the-hole, of course, is the far larger selection of e-books in its store — hundreds of thousands versus Apple’s tens of thousands. I bought When the Game Was Ours, a new book by Larry Bird and Magic Johnson. It is not available in the iBooks store. So Kindle’s advantage is library size (and, secondarily, price per title). iBooks’s advantage is the color display. I’d be shocked if every single piece of advertising Apple produces for iBooks doesn’t focus entirely on screenshots of books with color illustrations, photos, and video. I think it’s going to be easier for Apple to improve the iBooks store library than it will be for Amazon to create a Kindle hardware model with a color display. I think Amazon would do well to add color support to Kindle e-books for use on iPads and iPhones. Kindle has a better chance of long-term success as a software platform than a hardware one. Third-Party Apps in General Given that most iPad-native apps in the store right now were developed using only the simulator by developers without access to actual iPads, you might expect apps to be buggy and UIs to be awkward. I’ve found the bugginess to be true, but the UIs are actually good. I think the physical prototypes developers jury-rigged for themselves paid off, design-wise. There’s no question that UIs are going change rapidly in the coming weeks now that developers have the real deal to measure the feel of their apps against, but for the apps I’ve been using the most, they’re pretty damn good already. As for the bugginess, I’m not saying it’s inexcusable or even surprising — the SDK simulator is not a perfect simulation. Several of the bugs I’ve reported are only present when the apps are running on actual iPad hardware. On the whole, though, the quality of iPad apps on day one is better, by far, than I had expected considering that developers had to build them in the dark, as it were. Prices, so far, are significantly higher than for iPhone apps — but still far cheaper than category equivalent Mac apps. For example, NetNewsWire is $10 (and going to $15 in May); Things is $20; and OmniGraffle is $50. No doubt there are going to be wildly popular 99-cent iPad apps, but it’s also shaping up as serious platform for serious tools. Games are a bit more expensive, too, but, to me, reasonably so. The final word count is just short of 7,300, so admittedly I wound up writing quite a good chunk of it in BBEdit on my Mac. ↩

  • Apple lists Snow Leopard incompatibilities

    Filed under: OS, Software, Apple, Snow LeopardWith Snow Leopard in users' hands for less than 24 hours, reports of software incompatibilities are coming in (as well as what's been updated). Apple has posted a list of its own to the knowledge base. The article notes that, when Snow Leopard is installed, known-incompatible software is moved to a folder aptly named Incompatible Software. Additionally, known-incompatible software is prevented from opening (you'll see an "Incompatible software" message). As of this writing, there are 21 pieces of software on Apple's official list, including Parallels Desktop v. 2.5 (and earlier) and AirPort Admin Utility for Graphite and Snow v. 4.2.5. A few of our readers shared their experiences in our liveblog earlier tonight, including installation troubles. We're sure that all vendors are working to update their products. If something continues to give you trouble, hold tight. Help is (probably) on the way.TUAWApple lists Snow Leopard incompatibilities originally appeared on The Unofficial Apple Weblog (TUAW) on Fri, 28 Aug 2009 23:00:00 EST. Please see our terms for use of feeds.Read | Permalink | Email this | Comments Sponsored Topics: Snow Leopard - Apple - Operating system - Unofficial Apple Weblog - TUAW

  • Leopard and the History and Future of Mac OS X on PowerPC

    Daniel Eran DilgerHow long will Apple continue to support existing models of Macs in the latest version of Mac OS X? Previous versions of Apple’s OS have drawn the line for officially supported Macs based on practical considerations, rather than just being arbitrary or artificial. Here's what the past suggests for Mac OS X Leopard and the version that comes after it.The Post-Copland Crisis.Apple carried along official support for the 1986 Mac Plus through Mac System 7.5.5 in 1996. That established an expectation for Mac users that any new Mac System Software would be able to run across a decade long generation of old hardware. Further, Apple had only begun officially selling System 7 as a retail product a few years earlier; many Mac users continued to think of the Mac operating system as something that was available for free, as it had been in the past. That unreasonable support expectation combined with the sense of entitlement held by Mac users had helped to complicate Apple’s mid-90s failure to deliver Copland as a successor to System 7 between 1993 and 1995, and would continue to dog the company in its plans to provide a significant system software update after Copland was mothballed. Faced with the task of maintaining full backward compatibility for both existing applications and a wide range of hardware--but without any assurance that a significant number of Mac users would actually pay for the upgrade--it’s no wonder why Apple was stuck at System 7 for over a decade (Mac OS 8 and Mac OS 9 were only retoolings of the System 7 operating system released in 1991), and why plans to completely overhaul System 7 with Copland and Gershwin failed.If Apple had the luxury of operating outside of a real market economy and could simply rely on guaranteed future sales at high retail prices, it could have plowed along for twice as long and eventually released something, as Microsoft did a decade later with Windows Vista. As Windows Enthusiasts like to point out, Vista will eventually get deployed no matter how bad it is. [The Secrets of Pink, Taligent and Copland][Has Leopard Fallen into a Copland-Vista Conundrum?][SCO, Linux, and Microsoft in the History of OS: 1990s]Spindler’s Complications.By 1990, Apple CEO John Sculley had recognized that Apple needed to set a reasonable minimum hardware threshold for its operating system releases and to figure out a way to get Mac users to fund the expensive operating system development the company was doing. At that time, both Microsoft and IBM were charging PC users around $100 for retail copies of Windows or OS/2, neither of which were even really usable.Figuring out how to actually accomplish those goals never got done at Apple. Instead, Sculley’s successor Michael Spindler attempted to imitate Sony by releasing ranges of Mac hardware under a variety of vaguely Latin sounding names--Quadra, Centris, and Performa--and a series of confusing, nondescript model numbers. Starting in early 1994, Apple also underwent a complex transition from its original 680x0 Macs to PowerPC hardware. Since much of the original Mac software was written in assembly language, the transition relied on emulation of the existing Mac System Software, which further complicated efforts to deliver significant new features without breaking existing software or prematurely cutting off support for existing machines. Non-PowerPC Macs continued to be sold into 1996.Spindler’s Apple also began plans to license the Mac software to other hardware makers in late 1994, including APS, Bandai, DayStar, Motorola, Pioneer, Power Computing, Radius, and UMAX. That effort skimmed off the cream of Apple’s profitability and handed it to the cloners, leaving Apple to service the low end of the market at Sears with its Performas while also funding the development of nearly profitless Mac System Software to support an increasingly wide range of hardware. [Why Apple Failed]Simplifying the Mac Hardware Lineup Around the G3.When Steve Jobs returned to Apple in 1997, the company's product line was all over the place, although efforts were already underway to simplify things. Apple had only just discontinued the last of its 680x0-based Macs a year earlier. Under Spindler replacement Gil Ameilo, Apple had also scraped together a "Unity" release of System 7, newly rebranded as Mac OS 7.6. That release officially extended support back to all "32-bit clean" Macs, which included the eight year old Mac IIci from 1989.The installed base of Mac hardware not only spanned across two hardware platforms--680x0 and Power PC--but nearly each individual Mac model from Apple had also used its own highly customized and often uniquely quirky hardware design. The cloners were also introducing subtle differences in their own machines, too.Despite using the very modern PowerPC processors and Open Firmware, Macs in 1997 still incorporated old Mac ROMs to maintain software compatibility with the existing Mac OS. After taking control of Apple in the middle of that year, Jobs announced the release of a highly simplified product line using the new G3 processor. The G3 was such a significant leap over earlier PowerPC processors that even the entry level G3s were faster than the top of the line models Apple had been selling. So while Apple had a confusing array of eight different major PowerMac models at the beginning of 1997, by the end of the year it only had two: a desktop G3 and a tower G3. It also shipped a G3 PowerBook.[How CPR Saved Apple]Mac OS X 10.0 - 10.2: G3 Only.The introduction of the G3 processor created a clean line between it and the wide array of odd PowerPC hardware designed prior to 1997. The G3 also signaled the end of the line for the various models built by Mac cloners, who all refused to license new versions of the Mac OS at terms Jobs deemed reasonable. The G3 was also the first PowerPC processor optimized to run Mac software. That made it an easy minimum target for Mac OS X, which remained in development through 2001. In the meantime, Jobs bought out Power Computing--the largest Mac cloner--for $100 million, and terminated other clone agreements by releasing Mac OS 7.7 as “Mac OS 8â€? in mid 1997. That revision also became the first edition of the Mac OS to really be successfully sold at retail; over 1.2 million copies were sold within the first two weeks. The next fall in 1998, Apple released Mac OS 8.5, which was the first version to be PowerPC-only, limiting support to Macs sold over the last five years. In 1999, Apple shipped Mac OS 9. The new Apple had proved it could plan, ship, and sell regular releases of an operation system. The next task would be shipping Mac OS X as a major new leap past the classic System 7.Between 2001 and 2002, the 10.0 to 10.2 versions of Mac OS X limited support to the G3 desktop Macs, including those first introduced in late 1997. It did not support the original PowerBook G3 unveiled alongside the G3 desktops however. The first supported PowerBook was the "WallStreet" revision introduced in May of 1998. That maintained the roughly five year support window for machines to be updated with new versions of Mac operating system software. [Apple Sells 1.2 Million Copies of Mac OS 8 - Apple][Leopard, Vista and the iPhone OS X Architecture]Mac OS X 10.3: New World Macs Only.After moving its hardware line to the G3, Apple next delivered a revised "New World" platform which modernized the Mac's hardware and removed its old hardware ROMs, replacing them with “ROM in RAMâ€? software loaded from disk. The first New World model was the first iMac in 1998. The beige G3 Macs from 1997 were replaced with a single new "blue and white" G3 in early 1999, which used the same translucent plastic as the iMac. Apple shipped its first "New World" laptop in the Lombard PowerBook G3, distinguished by its translucent bronze keyboard. In July 1999, Apple released the iBook.The release of Mac OS X Panther 10.3 in 2003 extended support back to Macs with G3 processors and built-in support for USB. This wasn't due to an actual requirement for USB, but rather a shorthand way to describe a cutoff for the support of the significantly different architecture of "Old World" Macs designed prior to the iMac, as all New World Macs also provided support for USB. Panther retained a roughly five year support window for existing Mac models.Mac OS X 10.4: Modern New World Macs Only.In 2004, Mac OS X Tiger 10.4 retained support for most New World Macs using G3 processors, but required support for built-in FireWire. Again, this wasn't related to a need for FireWire ports, but rather a way to exclude support for the earliest of the now five year old New World Macs, which Apple decided would not run Tiger acceptably, including: the original 1998 iMac.the original 1999 iBook.the 1999 "Lombard" PowerBook G3.These five year old machines can still run Tiger using XPostFacto, a third party enabler designed to force Mac OS X to run on earlier systems. However, significant differences in their hardware--coupled with their limited performance--prevented Apple from officially supporting them.In the case of the Lombard PowerBook, its DVD drive was never supported for movie playback under Mac OS X because the system did not have the power to decode DVD video in software; under Mac OS 9, it relied on a hardware decoder. Rather than holding up Mac OS X to develop custom support for the obsolete hardware decoder in the now half-decade old Lombard PowerBooks, Apple told its users to continue using the playback software it came with. [XPostFacto: OS X for Legacy Macs - Other World Computing]Mac OS X 10.5: 867 MHz Processor Required.For Leopard, Apple is specifying an 867 MHz G4. That excludes support for the now functionally obsolete G3s, and draws a line down the middle of the 2001 "Quicksilver" PowerMac G4s, excluding support for the 2001 G4 Cube and the first three generations of the Titanium PowerBook G4 up to late 2002. This again maintains official support for five to six years of Mac models.This break roughly corresponds to the arrival of the G4+, a revised version of the G4 with support for L3 cache and improvements to AltiVec. It is also near the line for supporting Quartz Extreme and the higher end Core Image, both of which are technologies used to delegate graphics work to the video card. However, Core Image is not a requirement for using Leopard; such a requirement would exclude support for all G4 desktops and laptops prior to 2003. Leopard Looms Large.That indicates Apple is being fairly liberal in officially supporting older models in Leopard. The obvious reason for this is that Apple wants to sell Leopard to as many Mac users as possible, even more than it wants to use Leopard to sell new Macs. Between 2001 and 2002, Apple sold just over 6 million Macs. From 2003 to the present, Apple has sold about 23 million Macs. Apple wants to target the broadest possible market for Leopard, so excluding support for older machines is done with some hesitation. By extending support back into 2001, Apple is selling to an audience of nearly 30 million versus 23 million.At the same time however, the likelihood of selling retail copies of Leopard to users of older Macs begins to drop as six year old machines go out of service or are no longer viewed by their owners as needing brand new software. This spring, analysts estimated an installed base of around 22 million active Mac users, an increase of 6 million over their figures from 2005.[Mac install base estimated at 22 million pre-Leopard - AppleInsider][Market Share vs Installed Base: iPod vs Zune, Mac vs PC]Is Leopard the Last Hurrah for Power PC Macs?The reports of PowerPC's obsolescence have been greatly exaggerated. Last year, the rumor was that Leopard would be released only for Intel Macs. This year, with Leopard looming on the horizon, the new rumor is that Mac OS X 10.6--possibly named Lynx or Cougar--will be Intel-only. However this is only uninformed speculation. When this rumor came up earlier about Leopard, I posted the article, “Unraveling The PowerPC Obsolescence Myth.â€? It pointed out that Apple would not release an Intel-only Leopard for an audience of the roughly 3 million new Intel Macs sold in 2006 when it could reach an installed base of around 20 million Macs with a Universal Leopard.It noted, “If Apple continues to sell new Macs at current rates, it will be 2008 before Intel Macs begin to outnumber PowerPCs, and that assumes that every year, 4 million old PowerPC Macs will be destroyed. There will be a significant proportion of PowerPC Macs still buying software well into 2010, and the market will accommodate them.â€?[Unraveling The PowerPC Obsolescence Myth]Why the Mac OS X Backward Compatibility Window May Increase.Apple’s Mac OS support troubles back in 1996 related to the support of multiple platforms, a wide variety of different models, and an inability to effectively market the Mac OS. Those issues are no longer factors today. Despite Apple’s maintenance of dual platforms since the transition to Intel began in 2006, technology has erased the barrier as a real problem.The majority of the installed base of around 22 million Macs is PowerPC; less than 10 million are Intel Macs. Apple has started to sell dramatically more new Macs at a faster rate over the last couple years--displacing the PowerPC majority more rapidly--but there will still be a lot of PowerPC Macs well into 2010. Worrying about 10.6 or even 10.7 being Intel-only shouldn't be among anyone's greatest concerns. By 2009, the likely ballpark release date of Leopard's successor, the trailing end of officially supported Macs would include over 8 million PowerPC Macs sold since 2004, even more machines--and more recent models--than Apple is targeting now by reaching back into 2001 to support QuickSilver G4s in Leopard. Further, supporting machines from 2003--including the first G5s--will be no difficult stretch, because the Mac architecture didn't change dramatically between 2003 and 2005 in the way that it rapidly did between 1997 and 2000. In addition, Mac OS X hardware dependancies have been designed to degrade gracefully. For example, the acceleration framework and Core Graphics libraries make use of specialized hardware if available, or simply run on the general purpose CPU if it isn’t.It's also interesting to note that prior to 2000, Macs weren't sold with Mac OS X because it didn't yet exist. That means earlier versions of Mac OS X supported years of Macs that were never really designed to run it, while Leopard still supports the vast majority of the machines anyone ever bought with the expectation to actually use Mac OS X. New generations of Mac OS X will have fewer reasons to exclude support for existing hardware, leaving the support line tied to practical performance.[Why Apple hasn't used Intel processors before]Intel-Only Not Necessary.Around 11 million Macs were sold between 2003 and 2005, and all of them were PowerPC. It would be foolish for Apple to simply exclude that audience in the next revision of Mac OS X without good reason. As it works out, there really isn't any good reason for Apple to ditch PowerPC. Apple's Universal Binaries architecture makes it relatively easy to maintain support across multiple platforms. It's not like the move from Motorola 680x0 classic Macs to PowerPC, where old 680x0 software was emulated at significant cost on PowerPC, and new PowerPC code couldn't run at all on 680x0 Macs. That situation left developers to wonder which they should invest their support in and for how long. Universal Binaries means there isn't any tough choice to make.Universal Binaries not only support PowerPC and Intel, but also make supporting 32 and 64 bit architectures easy. Leopard supports all four Mac platforms in the same software release:32 bit PowerPC G464 bit PowerPC G532 bit Intel64 bit Intel Microsoft faces big problems in migrating its users to 64 bits, because it has no seamless architecture to waltz its 32 bit Intel users onto 64 bit hardware. Instead, Windows users have to obtain a separate 64 bit edition of their operating system, new 64 bit drivers, and new 64 bit applications. Supporting both is problematic, and deploying software across both is also trouble. Even Microsoft hasn’t delivered its portfolio of applications for its 64 bit versions of Windows. Microsoft faces enough troubles selling Vista, let alone its deferred plan to deal with 64 bits and EFI at some point in the future. Apple already has both issues covered, allowing it to concentrate on more interesting tasks. [How Apple’s Firmware Leapfrogs BIOS PCs]Applications that are Intel-Only.For Apple and third party developers using Apple's Xcode tools, supporting both Intel and PowerPC architectures is really no more difficult than supporting just Intel Macs. In fact, Apple has also ported Mac OS X to the ARM architecture for use in the iPhone and the iPod Touch, demonstrating that it can flex its multi-platform muscle in several directions, not just as one-time, disposable transition plan. Universal Binaries isn’t a crutch, its a powerful deployment technology.There are only three types of developers that will have any reason to deliver Intel-only Mac apps:Companies like Adobe, which base their applications on their own custom, internal cross platform architecture. Since Adobe maintains its own system that is based on Intel-centric development, its new apps such as Soundbooth aren't ever going to appear for PowerPC. If it used Xcode’s Universal Binaries, this would not be a problem. Xcode doesn't target Windows though (at least not in a way Adobe can use!), so Adobe rolled its own system.‹Software designed for Windows and ported to Intel Macs using a WINE-like engine. This is how EA is porting its new games to the Mac. They are actually Windows games running on a thin portability layer that emulates the Windows APIs. Since games don't integrate into the desktop UI, a full Mac port isn't very valuable for users or worth doing for the developer, particularly since the Mac gaming market is still pretty small. Porting over Windows games is far faster and keeps new releases in sync so that Mac gamers will have access to new titles sooner, and won't miss features such as network play. ‹Environment emulators and other software tied directly to the x86 architecture, including Parallels. These can't be ported to PowerPC for the same reason that it makes no sense to port Virtual PC to Intel. Apart from running Windows--which is tightly bound to the 32-bit x86 architecture--there is really very little software that needs to run on a specific processor.For most other software, including the vast majority of what makes up Mac OS X, it really isn't difficult to deliver both PowerPC and Intel versions, so as long as there are PowerPC Macs around, there'll be PowerPC software. That makes it extremely unlikely that Apple would drop support for PowerPC in the next generation of Mac OS X after Leopard.Maintaining and Growing the Mac Installed Base.What about the argument that Apple would prefer to “forceâ€? users to buy a new Mac to get the latest system rather than simply upgrade their existing hardware? Consider that Apple’s Mac profit margins are around 20% or less, while its Mac OS X margins are closer to Microsoft’s 80% Windows margins. [Office Wars 2 - Microsoft’s Outrageous Office Profits]Mac users paying to upgrade to Mac OS X are likely to buy a new Mac eventually as a replacement, so Apple’s delaying that hardware sale for a profitable software upgrade makes more sense than forcing existing Mac users to go out and buy new hardware, which might involve comparing a new Mac against a PC running Windows.The more Macs that can run the most recent version of Mac OS X, the more attractive the target is for third party developers. Apple wants to maintain the majority of Mac users on the latest version of its software. In contrast, Windows Vista is competing against Windows XP, and the fact that Microsoft only earns 20% of its revenues from (the much more expensive) retail box sales indicates that most PC users upgrade when buying a new PC. More Mac users pay to upgrade their software.That fact contributes toward making the Mac platform far more valuable than Windows; despite having only 3% market share of the entire world’s production of PCs, Apple makes more money on hardware sales than Dell with its 15% share of the market, and--after including Microsoft’s tremendous losses from its non-monopoly businesses--made half as much money in software as Microsoft did with its 98% share. Windows Enthusiast prefer not to think about this.Even stripping Apple of its iPod revenues, which PC pundits love to do, the company still earned $4.4 billion on its Macintosh business last year, over a third as much Microsoft brought in from its entire Windows, Office, and server operations combined. Apple’s 2% of the PC market doesn’t seem so small anymore. [Can Apple Take Microsoft in the Battle for the Desktop?][Market Share vs Installed Base: iPod vs Zune, Mac vs PC]What do you think? I really like to hear from readers. Comment in the Forum or email me with your ideas. Like reading RoughlyDrafted? Share articles with your friends, link from your blog, and subscribe to my podcast! Submit to Reddit or Slashdot, or consider making a small donation supporting this site. Thanks!

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