Accusys to introduce ExaSAN and ExaVTL at Computex 2009, Taipei

Posted by Dennis SellersAccusys, which specializes in RAID and enterprise-class storage solutions, will debut its ExaSAN solution and ExaVTL (Virtual Tape Library) at the 2009 Computex Taipei show.

Posted by Dennis SellersAccusys, which specializes in RAID and enterprise-class storage solutions, will debut its ExaSAN solution and ExaVTL (Virtual Tape Library) at the 2009 Computex Taipei show.

  • Alereon to showcase iPhone Wireless USB Peripheral at Computex Taipei 2009

    Posted by Dennis SellersAlereon, a Certified Wireless USB technology company for Worldwide Ultra Wideband (UWB) WiMedia solutions, has announced what it says the first demonstration of an iPhone/iPod peripheral reference design based on the new worldwide, low power 90nm-LP AL5301 chip built at Samsung's 12inch wafer fabrication facility in Korea.

  • OCZ reveals consumer-level RevoDrive PCIe SSD, blazing fast HSDL data interface

    OCZ has a penchant for doling out new kit at trade shows, and this year's Computex is no different. The star of the new-release show was the RevoDrive, a PCIe card with between 128GB and 480GB of SSD onboard. The unit we saw here in Taipei was near-final, with a pair of SandForce SF-1200 controllers, a daughter board expansion slot (for possibly combining two in a RAID scenario) and a promised starting price of around $400 to $600 (not to mention read / write times of nearly 540MB/sec). Obviously, this hits well below the multi-thousand dollar PCIe SSD options from Fusion-io and company, and it's the first time we've seen PCIe SSD become even remotely affordable. If all goes well, the RevoDrive will start shipping within a few months. In related news, the company also announced that the Vertex 2 line of solid state solutions will be slimmed down for the 1.8-inch form factor (like you'd find in an iPod classic), but details on pricing or availability were nowhere to be found. Lastly, and potentially most importantly, the company revealed a fresh-out-of-the-lab prototype that could significantly enhance transfer rates from PCIe devices. Codenamed HSDL (high speed data link; shown above), the solution combines an industry standard SAS connector with an OCZ-built PCIe board in order to enable transfer rates as high as 20Gbit/sec. The company said a final product is at least six months out, but it's already toying with the idea of selling a single and quad-slot card in due time. Peek the gallery below for more of what's to come.Gallery: OCZ RevoDrive and HSDL data interface hands-on at Computex 2010Continue reading OCZ reveals consumer-level RevoDrive PCIe SSD, blazing fast HSDL data interfaceOCZ reveals consumer-level RevoDrive PCIe SSD, blazing fast HSDL data interface originally appeared on Engadget on Wed, 02 Jun 2010 22:27:00 EDT. Please see our terms for use of feeds.Permalink   |   | Email this | Comments

  • MSI's X-Slim X340 vs. X400 vs. X600 CULV laptops... Fight!

    The big Computex show in Taipei is just a few weeks away and that means laptops, tons and tons of laptops. Specifically, CULV thin-and-light laptops that Intel's hoard of dutiful manufacturers have positioned between netbooks and super-expensive, ultra-portables like the MacBook Air or ThinkPad X301. Engadget Chinese is at the unveiling of MSI's full range of X-Slim laptops. We've already seen the X320/X340 up close, but this is the first time we've received official specs on the 14-inch (1366 x 768) X400 and 15.6-inch (1366 x 768) X600. Both feature Core 2 Solo CULV processors, an HDMI jack, hard disks up to 500GB in capacity, up to 4GB of DDR2 memory, and a 2-in-1 card memory reader. The X600 adds eSATA, options for 6 or 9-cell batteries (compared to the X400's 4 or 8-cells), and bumps the graphics from integrated GMA 4500MHD to ATI Mobility Radeon HD 4330. Now we're just waiting for the ship dates and prices which should start at $699 to about $1,100.Update: Official press release says to expect these before June is through.Filed under: LaptopsMSI's X-Slim X340 vs. X400 vs. X600 CULV laptops... Fight! originally appeared on Engadget on Thu, 14 May 2009 03:19:00 EST. Please see our terms for use of feeds.Read | Permalink | Email this | Comments

  • 50 of the Most Burning Apple Questions Answered

    You asked for help with the thorniest problems facing Mac, iPhone, and iPad owners, and we answered, providing 50 foolproof solutions that’ll come in handy for anyone who uses Apple gear. For months now, we’ve been asking you to send us your most burning Apple questions, and to put it mildly, you came through. The queue in our inbox looked longer than the lines that curled around NYC’s 5th Avenue Apple Store for the launch of the very first iPhone. And when we dug into the meat and potatoes of your queries, we could only marvel at the insightful list of vexing technical issues and twinkle-in-your-eye trivia tidbits that you challenged us with. We distilled all those inquiries down to the 50 best, most burning questions about Macs, iPhones, iPads, and Apple itself. Then we put our crack team of experts on the job of coming up with this ultimate answers guide for all things Apple. Struggling with iTunes syncing? iPhone backups? RAID cards? iPad printing? Or just wondering exactly what Steve actually wears every day? The answers await, backstopped and bulletproofed by the pros at Mac|Life. 1. Duplicates in iPhoto I can’t find any options in iPhoto for removing all duplicate pictures in one fell swoop, and I don’t want to find and delete them all myself. Any ideas?iPhoto lacks iTunes’ duplicate-deleting prowess, but the shareware app Duplicate Annihilator can fill this gap and free your photo library of clutter. Despite the name, it identifies and tags duplicate pictures with a keyword so you can collect them in a Smart Folder to review and annihilate at your leisure. 2. Wi-Fi DropoutsSince upgrading to Snow Leopard, my Wi-Fi connection randomly drops for no reason. I still get Wi-Fi reliably on my iPhone, and my wife gets it on her PC. Any advice?This problem seems to be affecting many Snow Leopard users, so we’ve come up with a series of steps that should resolve it. Start with the first and work down until the problem goes away:» Update to Mac OS X 10.6.3 or later.» Restart your modem and router.» Upgrade your router’s firmware to the latest version, particularly if it’s a non-Apple router.» Turn AirPort off then on again from your menu bar.» In your Network System Preference, create a new location and delete all of the previous locations.One of our best tips for troubleshooting Wi-Fi connection problems is to create one brand-new location and then delete all of your previous locations.» Within your new location, drag AirPort to the top of the service order by clicking on the gear icon and choosing “Set Service Order.”» Delete all of your preferred networks. To see your preferred networks, click on AirPort in the left margin, then the Advanced button, then the AirPort tab.» Within that Advanced area, click on the TCP/IP tab and turn off IPv6. Then, go into the DNS tab and make sure that your DNS servers are correct. If in doubt, try Google’s DNS servers of 8.8.8.8 and 8.8.4.4.» Run Keychain First Aid in Keychain Access, which is located in your Utilities folder.» Manually change your router’s wireless channel to another channel to avoid interference with other wireless networks. See which channels are being used by other networks with a utility like AirRadar ($20, koingosw.com).» Turn off 802.11n mode on your router, leaving it in 802.11b/g mode only.» Change the security settings on your router from WEP to WPA/WPA2.» Zap the PRAM on your Mac (get instructions here). 3. Multitouch Gestures Why can’t I do the one-finger double-tap to open documents in Snow Leopard?You can absolutely use the one-finger double-tap on your Multi-Touch trackpad to open documents in Snow Leopard. Simply go into your Trackpad System Preference and make sure that “Tap to Click” is checked. Your confusion may also stem from the fact that your Multi-Touch trackpad is capable of understanding many gestures. So if you’ve enabled “Dragging” or “Drag Lock,” you might be holding down your finger too long after the second tap. If you’ve enabled “Secondary Click,” you might be tapping in the wrong area of your trackpad. 4. Syncing iPhone Photos When I sync my iPhone, all 6,000 of my MacBook Pro’s photos move to the iPhone--very uncool! How do I remove them from the phone and ensure one-way photo transfers to the Mac in the future?That’s at least 5,950 pictures too many. Just connect your iPhone to your MacBook, then select the iPhone in the iTunes sidebar. Click the Photos tab, where you can choose to transfer none of your pictures or just specific iPhoto Albums, Faces, and Events to your iPhone. Re-sync to apply your new settings and get back a few gigabytes on your iPhone. 5. Uninstalling My Mac still runs processes from a program I deleted. How do I delete an application entirely and prevent this from happening?Unfortunately, there’s no standard way to remove a program from your Mac, but some developers simplify the job by including an uninstaller with their application. It may lurk in the main folder of the app you want to terminate--check those subfolders!--or it might be in the original installer itself. Launch the installer and proceed through it carefully. An uninstall feature may be obvious, or it could be hidden among options to customize the installation process. Be sure to quit the program you want to delete before uninstalling it.If an application didn’t come with an uninstaller, then the only way to delete it is to drag it to the Trash. However, this won’t remove preferences and other support files left behind on your Mac. You can use Spotlight to search for the deleted application’s name to find these strays, but if you have a lot of applications to remove, consider investing in a dedicated uninstaller like CleanApp, AppZapper, or AppCleaner. These programs automate the process of zapping unwanted programs--and their stuff--off your drive for good. 6. File Compression I’d like to save hard drive space with the Finder’s Compress command, but I’m not getting useful results. I recently compressed a 117.4MB file to just 116.7MB. Am I doing something wrong?Not all file types can be compressed with the same space-saving results. For example, compressing a ZIP archive won’t make a significantly smaller ZIP file. Some files, such as JPEGs, MP3s, and other media formats, have a certain level of compression already built in, but the sizes of text files and uncompressed image file formats can be dramatically reduced with ZIP compression. 7. Remote Control When I use my iPod touch as a remote for my Apple TV, it appears to only give me access to the Apple TV’s library as if it were an iPod. Is there a way to use the iPod touch like the traditional Apple remote? For example, can I use the touch to navigate to the YouTube app and search for videos, or to browse the movie rentals?Apple’s Remote app for the iPhone and iPod touch lets you control the playback of media that you’ve already purchased or downloaded. But for content that doesn’t live on your Apple TV, such as YouTube videos or the iTunes Store, you’ll still need your traditional Apple remote to navigate to those screens. However, the good news is that whenever an onscreen keyboard appears on your Apple TV, the Remote app will display its own keyboard, which lets you quickly type what you’re searching for. 8. Photo Migration Can Faces and Places data in iPhoto ‘09 be moved to another Mac, or do I have to click on all those faces and enter all those locations again?All your vacation sites and friendly faces will transfer to another Mac with OS X’s Migration Assistant, or you can drag your iPhoto library file from your Pictures folder to the same location on a new Mac. When you launch iPhoto on the new machine, you’ll be told the locations of pictures containing GPS data must be retrieved again, but custom locations you’ve entered yourself (for pictures taken with older cameras, say) will remain intact. 9. Gmail, Behave! I sync Gmail with OS X’s Mail, but when I delete a message from Mail, it remains in Gmail’s All Mail folder in the sidebar. What’s the right mailbox setting to move a message deleted in Mail to Gmail’s Trash?All your Gmail goes into the All Mail folder, whether or not it’s been recently deleted and no matter which Gmail folder label is attached to the message. Google’s default IMAP Mail settings (available here) are correct, but to send a Mail message directly to Gmail’s Trash, you’ll have to drag it to the [Gmail]/Trash folder in Mail’s sidebar. 10. Crash-Tastic It always happens at the worst possible time: I’ll be using my PowerBook G4 when the screen suddenly dims and shows a Rosetta Stone’s worth of languages telling me to restart the computer. Why does this keep happening, and how can I stop it?Ouch. What you’re describing is a kernel panic, a cute name for a not-so-cute problem. An operating system’s kernel acts as a bridge between applications and the computer’s hardware, and kernel panics are the last-ditch efforts of the operating system to recover from serious conflicts between them. The chief causes of kernel panics are faulty RAM and software incompatible with the operating system you’re running. Unfortunately, that range could include any number of bad things that may be happening on your poor PowerBook.Happily, even a kernel panic isn’t the end of the world, and we can offer some pointers to help you figure out what’s wrong. The first step is to look at your Mac’s history. Was there a time when it didn’t get kernel panics? Think back to any (and we mean any) new hardware or software you installed before the panics began. Update or uninstall them one item at a time to isolate the panics’ cause until you narrow down the trouble. Also note which hardware and software you’re using just before they strike--there may be a pattern. Whatever the issue, your Mac isn’t happy, so be sure to back up important files and verify your hard drive with Disk Utility regularly.Next page: Answers Guide continued >> 11. Get Zippy iPhone Backups How can I speed up iPhone backups so I’ll never have to cancel mid-backup again? They seem to take forever when a couple minutes really should do it.A. First off, keep your iOS software current. Not only will the latest updates squash bugs and add features, they can improve backup times. To update, sync your iPhone, select it in the iTunes sidebar, then go to the Summary tab.B. Pare down the number of applications on your iPhone. Application data like in-app purchases, saved games, and new documents are all backed up when you sync, and that can add up to a long wait while the backup progress bar creeps by. To start cleaning house, connect to iTunes, select the Apps tab, then delete your most infrequently used applications. You’ll lose the data saved in these apps, but you’ll gain speedier backups.Ask yourself this: Are those apps you never use on your iPhone really worth slowing down your backups?C. Sync often. If you sync at least once or twice a day, fewer applications will have new data to back up when you reconnect to iTunes. If you can’t bear to part with any of the applications on your Home Screen, making multiple faster backups will let you keep all your favorite apps at your fingertips.D. Keep Camera Roll clean. While the contents of your iPhone’s photo library aren’t backed up during a sync, the photos, movies, and screenshots in Camera Roll are. Transfer this media to iPhoto as soon as you begin a sync, and delete the files from Camera Roll when the transfer is complete to get this data copied onto your Mac while excluding it from being backed up in iTunes.More photos = slower backups.E. Connect to a USB port on your Mac instead of an external USB hub. Not all USB ports are created equal, and connecting to a powered, full-speed USB port that’s built into your Mac will ensure the fastest possible transfer speeds during backups. That means you can be off to your next port of call quickly, secure in the knowledge that your iPhone data is safe on your computer.F. Before you sync to iTunes, purge unnecessary SMS messages, old call histories, and non-essential files downloaded by apps that store data on your iPhone. For example, if you regularly copy files to your iDisk app or productivity apps like DocsToGo, make sure you’re only carrying what you need before a backup. Odds are these files live elsewhere on your Mac or iDisk, so there’s no need to back them up again.Junk your old, unused files, too. 12. Time Travel I’ve been running Time Machine for months in Mac OS 10.6.3, but I’ve never seen instructions about how to go back in time and retrieve information. Help!Mount your backup drive, then launch Time Machine from your Mac’s Applications folder. Your desktop will be replaced by a timeline and Finder windows showing your Mac’s contents as they were in the past. Just click a Finder window (or click within the timeline) to return to a specific date. You can also search within Finder windows for specific filenames, and more. When you find a missing file, select it and click Restore to return to the present with your document. 13. Rip Encrypted Movies I want an easy way to download a DVD to my computer so I can put it on my iPod or iPad. I used to use HandBrake, but that no longer works for encrypted DVDs.HandBrake (free, handbrake.fr) is still the quickest and most reliable tool for directly converting DVDs into video files that will play on your iPod or iPad. But you’ll also need to install VLC (free, videolan.org) if you want to decrypt commercial DVDs. Place both HandBrake and VLC into your Applications folder, and you’ll be able to convert encrypted DVDs with HandBrake once again. 14. Dump Discs I want to go disc-free on my MacBook, but a few of my games require a CD or DVD to play. Is there any way to make OS X think the disc is in the drive when it’s not?OS X’s Disk Utility can make a duplicate of your game’s CD or DVD and save it to your Mac as a file called a disk image. Once created, disk images can be double-clicked to open and mount on your desktop just like a conventional disc (you’ve already seen them in software installers downloaded from the internet). But there are two things to remember: copy-protection schemes on the disc may prevent duplication, and you should have plenty of room on your MacBook’s hard drive before you begin. A DVD’s disk image will take up several gigabytes.To get started, insert the disc you want to dupe, then launch Disk Utility from your Utilities folder. Select the disc in the sidebar, then click New Image in the Disk Utility toolbar, set the image format to DVD/CD Master in the resulting sheet, and save the disk image to your Mac. Next time you want to play your game, double-click the image file, then launch your game normally once the virtual game disc mounts. When you’re finished, you can drag the mounted disc to the Trash to eject like any conventional media, leaving the disk image on your Mac for the next time you want to get your game on. 15. Branching Out Which operating systems—and I mean all of them, not just Mac versions—will run on a PowerPC-based Mac?The PowerPC processor has become something of a museum piece since Apple abandoned it for Intel’s chips, but these Linux distributions can help you breathe new life into G5- and G4-powered Macs. Ubuntu, Yellow Dog, and Fedora all maintain builds that run on PowerPC hardware. When you’re looking to run a worthwhile alternate operating system on older Mac hardware, the penguin has you covered. 16. The $1M Question When will Adobe Flash content be viewable on iPhones and iPads?Never. In April, Steve Jobs had this to say about Flash on Apple’s website: “Flash was created during the PC era--for PCs and mice. Flash is a successful business for Adobe, and we can understand why they want to push it beyond PCs. But the mobile era is about low-power devices, touch interfaces, and open web standards--all areas where Flash falls short.” 17. iLife Oops I accidentally deleted iMovie and the Apple Loops that came with GarageBand. Can I reload them from the original disc without losing all my other iLife files?Sure! First, launch the iLife ‘09 installer from your disc. At the bottom of the final screen is a Customize button that lets you install iLife components individually. Click it, then select the items you want to reinstall. The installer will insist on installing GarageBand along with your missing loops, but your missing applications and files will return to your Mac without affecting other iLife applications and documents, including GarageBand preferences. Just remember to run Software Update afterward to ensure that everything’s up to date. 18. iPad Printing What are the best ways to print from the iPad?Until Apple decides to build printing into iOS, there unfortunately isn’t a “best” way--although there are several apps in the App Store that might meet your needs.Canon’s Easy-PhotoPrint for iPhone runs on the iPad and will print photos to certain Canon printers. And the App Store is full of plenty of third-party apps that promise printing from your iPad, although in our experience the results are decidedly mixed. PrintBureau ($12.99) searches your network for shared printers. It reliably printed to one--but not another--of the printers on our home network without any intervention. There’s an optional free helper application you can run on a Mac to give PrintBureau access to your printers (a solution common to several iPad printing apps), but we’d hardly call that true iPad printing.We also had success with Air Sharing HD ($9.99), which is packed with features for moving and sharing files with your iPad. It didn’t work immediately with our Wi-Fi–enabled printer, but turning on Printer Sharing on our Mac made all our printers visible to the app. But--like using a companion app--that also requires that you have a Mac running. Ultimately, the least fiddly solution often ends up being emailing yourself a document and printing from a computer. Hopefully Apple has something better in the pipeline
 19. Tame Bookmarks I have tons of Safari bookmarks on my Mac. I don’t want them all on my iPhone, but Apple only allows syncing of all or none. Is there a fix?It’s almost elegant. Xmarks (xmarks.com) syncs bookmarks across multiple browsers, and its profiles let you decide which bookmarks appear on specific devices, including your iPhone. Best of all, you can view (and even search) them in a layout formatted for Mobile Safari. Just sign up for Xmarks, follow their instructions, and disable iPhone bookmark syncing in iTunes. Unfortunately, Xmarks doesn’t sync new bookmarks made on your iPhone back to your Mac. Like we said
almost elegant.Next page: Answers Guide continued >> 20. Stay Safe How can I tell if someone is using my Wi-Fi? Elementary, my dear Wi-Fi user! The mystery’s solution lies in MAC (Media Access Control) addresses, which are unique codes that identify network devices. Different routers have different ways of showing which addresses (and thus, devices) are accessing your network. If you have an AirPort router, launch AirPort Utility from your Utilities folder, double-click your router’s icon, then click the Advanced icon in the resulting window. Click Logging and Statistics, then Logs and Statistics. In the Wireless Clients section, you’ll see a graph showing the address of each device connecting to your network. The list will include your Mac, the AirPort router itself, and any other computers, iPhones, game consoles, or other devices using your Wi-Fi connection. Next, match the MAC addresses to your network devices. We’ll get you started: your computer’s address can be found in the Network section of System Profiler. When you’re finished, you’ll know the addresses of devices you want on your network, so you can tell when something with a foreign address is using your Wi-Fi. Then the game’s afoot! 21. Sim-plify I have a 1G iPhone that I want to use as a simple iPod touch, leaving aside the phone features entirely, but I don’t have the original SIM card. What are my options?Your options are slim. Unlike later models, the 1G iPhone requires a SIM card to operate as a basic iPod, even after AT&T service has been terminated or transferred to another phone. You can get a new SIM card from AT&T, but this will require signing up for a new phone service contract. Unfortunately, there’s no way around this limitation besides jailbreaking your iPhone with one of the methods floating around on the internet. 22. Merge Partitions Is there any way to un-partition a non-boot hard drive in OS 10.6 without wiping the data?You’re in luck. Since 10.5, OS X’s Disk Utility has been able to add and remove partitions from disks without affecting other data on the drive. However, Disk Utility won’t merge data from the deleted partition to another partition on the drive, so back up all your data--especially files on the partition you’ll be removing--before you begin.Once all your data’s securely backed up, launch Disk Utility from your Mac’s Utilities folder, then select the drive in the sidebar (be sure to choose the icon noting the drive’s capacity, not just its name). Click the Partition button, then in the shaded box showing the drive’s Volume Scheme, select the partition you want to remove. Click the minus button below the Volume Scheme chart to remove the partition (don’t worry, it won’t disappear right away). Click and drag other partitions to resize them and fill the empty space that will be left behind by the deleted partition. You can also click the plus button to add a new partition that can also be resized. Click Apply to commit your changes and begin Operation: Un-partition. 23. No Scratching I just bought a new 21.5” iMac (late 2009 model) and found a serious design flaw: the CD slot has sharp aluminum edges that can inflict permanent, irreversible scratches to valuable CDs. Help!These days, Apple’s really into razor-sharp edges. For example, the unibody MacBooks also famously have sharp edges where users rest their wrists, and those very same sharp edges have made it onto the slot on the side of the iMac where CDs are loaded. Luckily, those sharp edges are just on the outside, not on the internal drive itself. So if you carefully and slowly slide in your CD without touching the outside edges, you may avoid scratching your CD. But here’s a more practical solution: Put electrical tape around the edges of the slot. This isn’t the most beautiful thing to look at, but it’s almost guaranteed to keep scratches at bay. Another option would be to purchase an external CD drive to either use as your primary CD drive or to make copies of your valuable CDs. That way, if a CD gets scratched, at least it’s not the original. 24. Font Fixes When using Mail, any font that I use in my outgoing email always shows up on recipient PCs as Courier--that archaic, typewriter style font. How can I get my Mac fonts to translate onto PCs?In order for a font to be successfully seen on somebody’s computer, they need to already have that particular font installed on their machine. If your recipient doesn’t have the same exact font as you, their computer will substitute your font with a font that is already installed on their system. This applies to emails, websites, Word documents, almost anything. If maintaining the integrity of fonts is important to you, you’ll need to create PDF files or images and attach them to your outgoing email message. 25. App-Update Errors When I try to update apps from my iPhone, I get a “Cannot Connect to iTunes Store” error, yet I have no problem downloading new apps, and no problem updating them in iTunes on my computer. What gives?Assuming the problem is reoccurring and not a freaky networking accident, it sounds like your iPhone (or the problematic apps themselves) may be confused about the status of your iTunes account. This could be because a different user has logged into your iPhone, because you have multiple usernames or passwords tied to your iTunes account, or even because your billing information was recently changed on another device. The easiest place to start is by navigating to Settings, tapping Store, and confirming that yours is the currently active account on your iPhone. If it is, try signing out and signing back in with your most recent iTunes account information, then verify that your address and billing information are correct. If the problem persists, the apps may the culprit. Try updating them in iTunes, then deleting them from your iPhone. Reconnect your iPhone to your computer to sync the updated apps back to the phone. If, down the road, these same applications refuse to update from your iPhone again, deleting them from your Mac and re-downloading them from the iTunes Store may fix this. 26. Make Windows Behave I have various finder windows set to appear in different views depending on their content. But certain windows stubbornly--and randomly--refuse to remember my preferences. Is it a bug, or am I missing a setting?Setting a specific folder to open in a particular view (such as columns, icons, or lists) can make browsing files in the Finder a lot easier. Just open and set each folder to your preferred view, then select View > Show View Options in the menu bar and check the topmost button in the resulting window to force the Finder window to always open in that view. Unfortunately, the Finder has ignored these helpful preferences since the earliest days of OS X. Your stubborn folders aren’t the first!Your folders may be confused by corrupt .DS_Store files, the invisible files created by the Finder to store icon sizes, window backgrounds, and more. System utility apps like TinkerTool and Cocktail can reveal or delete these files for you, or you can use the Terminal to delete them yourself if your UNIX Fu is strong.If those options don’t do the trick, your Mac may think you don’t have permission to reset the view options of certain folders. Some, like the Applications folder, don’t technically “belong” to any user except the system itself, and only the system (also known as the root user) can make permanent changes to these directories. What looks like random stubbornness may be OS X remembering that it’s in charge of these folders, not you.To show your Mac who’s boss, log in as the root user, then set uncooperative folders to the view setting you prefer. Just be careful, and remember to log back into your normal user account and disable root access when the job is done. Moving or deleting the wrong files while logged in as root can have serious consequences for your Mac. Apple explains how to log in as root here. 27. Just Open! I used to double-click any photo, and it would open in Photoshop. When I installed 10.6, this feature disappeared. Now I have to drop the photos onto the Photoshop icon.Snow Leopard ignores “creator codes,” which changed its file-opening behavior--it’s all about file extensions now. Right-click a JPG, choose Get Info, and under Open With, choose Photoshop, and click Change All. Do this again for PNG, PSD, TIF, and any other photo file types you want Photoshop to get first dibs on. 28. iPads Kill Wi-Fi When enough of us use iPads on the office Wi-Fi, it can crash the Wi-Fi itself! I’ve heard this is a common problem--is there a fix?You’ve heard right, and it’ll take an OS and/or firmware update from Apple to vanquish this annoying glitch. Until then, know that the issue is caused because an iPad can stop renewing its DHCP lease when it goes to sleep, so if you set your iPad to never sleep (Settings > General > Auto-Lock > Never), you’re good. That’s hardly ideal, and at Mac|Life HQ, we set up an iPad-only Wi-Fi network, which creates a smaller pool of DHCP leases and keeps the main Wi-Fi network safe. Interestingly, iPads are also prone to other Wi-Fi glitches, like sketchy signal strength, frequent drops, and slow speeds. Bizarrely, one of the first things you should do is increase the brightness upward and turn off the Auto Brightness option (Settings > Brightness & Wallpaper). We can only guess that something’s screwy with iPad power management
 29. Mac Pros Are Hot I just wanted to bring to your attention a widespread, frustrating issue that exists with all 2009 Mac Pros. Whenever you play any audio, the CPU rapidly heats up (core temperatures as high as 90ÂșC, CPU heat sink 60ÂșC). This problem exists in 10.5 and 10.6, but does not happen in Windows running in Boot Camp, so it appears to be a Mac OS X bug. And after spending $8,000 on Apple’s top machine, I feel like I have been had.Yes, this seems to be a prevalent problem with the 2009 Mac Pros. Playing any type of audio heats up the Pro precariously close to--but not quite at--dangerous heat levels. If your Mac actually reached dangerous heat levels, it would shut itself down. This increased heat also causes decreased performance. Unfortunately, we don’t have any solutions for you, but we’re publishing your letter in the hopes that greater publicity on this issue will help get a speedy resolution from Apple.Next page: Answers Guide continued >> 30. What a Mess!One of my co-workers spilled juice on his older MacBook Pro, and now the keys are sticky (when pressed down, they don’t pop up right away). What’s the best way to clean up?Sounds nasty! Although this particular spill has long dried, we’ll start these cleanup instructions from the moment right after spillage to make them more widely useful. So: Immediately power down, disconnect the power cord from the MacBook, and remove the battery (if it’s removable). After doing as much as you can with paper or cloth towels, turn the machine over with the lid partly open to allow the liquid to drain, making sure that the laptop doesn’t close all the way. Give it about 72 hours to completely air dry and then take apart the machine to thoroughly clean the innards. The website iFixIt.com has great step-by-step guides to taking the keys off and getting your MacBook back to normal. When dabbing at disassembled keys and other parts, we recommend a bit of gauze lightly dampened with rubbing alcohol. 31. Airport Fizzles I stream my music from iTunes to an AirPort router, but it frequently cuts out. What can I do?First, make sure your iTunes and AirPort software are up to date. If the problem persists, move your router away from possible sources of interference. Wi-Fi is convenient, but it’s not an exact science. Signals can be impeded by microwaves, wireless phones, thick masonry, and more. If dropouts continue, try changing the channel on which your AirPort broadcasts in the Wireless tab of the AirPort section of AirPort Utility. 32. Family Planning My wife and I have our own iPhones and iTunes accounts, and we’re adding an iPad to the happy family. Can we sync both iPhones and the iPad (plus our Apple TV) to a single iTunes account, and share our apps on all devices without affecting our current library and future purchases?Bad news first: there’s no way to merge multiple iTunes accounts into one, so your family will have to keep juggling separate accounts and purchases from your iPhones, Apple TV, and bouncing baby iPad. The good news is that apps, like DRM-protected movies and TV shows, can be used on up to five authorized computers and the iDevices that sync to them. Just open iTunes, select Apps in the sidebar, then drag iPhone applications you want to share from iTunes to a networked computer or removable hard drive. Select File > Add to Library in iTunes on the second authorized computer, then choose the exported apps to load them into that computer’s library. These apps won’t retain saved data from the original computer, but otherwise they’ll be fully operational and can be updated normally. Apple TV purchases, however, will still be tethered to one of your computers. But even these files can be synced and transferred to multiple computers and iDevices.Here’s the better news: Home Sharing, introduced in iTunes 9, simplifies this process by allowing users to drag and drop media to shared computers within iTunes. Activate Home Sharing by selecting Advanced > Turn On Home Sharing. Repeat this step on all your computers, entering one iTunes account username and password on each. Then you can drag media from shared libraries in iTunes’ sidebar into a computer’s local library at will. Future purchases can be shared automatically by clicking the Settings button at the bottom of Home Sharing iTunes library, then selecting which media you’d like to share. Once you set up all computers on your network, syncing works automatically, zapping new media off to each machine. 33. Double the Addresses Why do I have duplicate Contact entries on my iPhone but not on my Mac?Odds are your iPhone has gained multiple groups of contacts after syncing them both wirelessly through MobileMe and through iTunes when you connected your iPhone to your Mac. Whatever the cause, check your iPhone Contact app’s Groups. If you see a group named From My Mac in addition to groups you’ve created in OS X’s Address Book, it’s a sign your iPhone thinks you have two distinct sets of friends.It's hard enough to find the contact you're looking for--who needs duplicate entries?To fix the problem, first back up your Mac’s contact data. Connect your iPhone to iTunes, uncheck Sync Address Book Contacts in the Info tab, then re-sync. If that doesn’t remove the extra contacts, turn off MobileMe contact syncing in Settings on your iPhone, choosing to delete the existing contacts on your phone. Next, turn Contact syncing back on, and choose to merge MobileMe’s data onto your iPhone if asked. Now you should have just one set of contacts shared between your iPhone and Mac. You’ll have half the friends, but half the hassles. 34. Conquer Syncing What's the most elegant way to sync iTunes libraries between work and home computers?We use SuperSync, a program that lets you sync your iTunes library among multiple computers on local networks or over the Internet. SuperSync’s busy interface can seem a little daunting, but in just a few quick steps, you can start copying music from your crib to your cubicle and back again. Casual Fridays will never be the same.A. Buy the SoftwareSuperSync looks and feels kinda like iTunes, but is a whole different beast.To get started, you’ll need a copy of SuperSync running on both your home and work computers. Two licenses will set you back $24, or you can snag ten for $34 and give one to your manager for Boss’s Day.B. Make the ConnectionsWhen you first launch SuperSync on your home Mac, it loads and displays your iTunes library in an iTunes-alike window organized by genre, artist, and playlist. While SuperSync may look a little like iTunes (and it can even play some unprotected audio files), it’s really a conduit and control panel for syncing, not a jukebox. Your DRM-protected files must still be played by an authorized copy of iTunes, although SuperSync will transfer them just fine.SuperSync can even keep metadata updated across different Macs.If your music collection doesn’t live in your Mac’s Home folder, you can point SuperSync to a library stored on a remote or network drive and share from there. To set up sharing, just check the obvious boxes and enter a password in the application’s Network preferences. While you’re there, you can fine-tune what you sync and how. For instance, you can keep specific media types--all videos, for instance--out of your shared library and pick which metadata changes will be synced back to your home machine. Whether you simply want to copy files or meticulously update their play counts, ratings, and more across your computers, SuperSync has your back.C. Start the SyncTo sync your library, install and launch SuperSync on your work machine, then turn on sharing and connect to your home computer. This is easiest (and fastest) on a local network, but you can sync your music over the internet by manually forwarding ports on your home router, or by using a UPnP (Universal Plug and Play) router and letting SuperSync do the work for you.When the syncing starts, SuperSync's interface gets pretty busy.Once you get both computers talking to each other, you can synchronize your entire library in one go, sync individual files, or transfer albums, artists, and whole genres at once. You can even sync your playlists--both their music files and the lists themselves in the iTunes sidebar. Naturally, files added to iTunes on your work computer can be synced back to your home Mac. Just finish your download in iTunes, then phone home with SuperSync. New files will be noted automatically and can be transferred with a click. 35. Hot Flash My MacBook Pro has been acting strangely. It will become sluggish, get hot, and the fans will come on at full speed. Activity Monitor shows that a process called “PTMD” is taking over 60 percent of my CPU. How do I prevent PTMD from taking over my Mac?This may not be a common question, but it certainly is a burning one! According to Apple’s Mac OS X Reference Library, PTMD stands for “platform thermal monitor daemon,” and it communicates any OS notifications effecting thermal conditions to your hardware. This daemon is supposed to automatically quit itself when it’s done communicating, but apparently your Mac erroneously thinks that its thermal conditions are continuously changing, so it’s trying to let your hardware continuously know this incorrect information.This seems to be a new problem that has cropped up for some users in Mac OS 10.6.3, so hopefully it will be fixed in a future update to the operating system. In the meantime, you can manually quit out of PTMD in Activity Monitor (launch it from your Utilities folder) whenever it starts acting up. You may also try resetting your Mac’s System Management Controller, which is responsible for thermal management (follow the directions here). 36. It's a RAIDI have Apple’s RAID card in my Mac Pro, and it always pops up this error message: “Write cache disabled due to insufficient battery charge.” But...what is a RAID card, and what should I do?Apple's Mac Pro RAID Card improves RAID performance and reliability.RAID stands for Redundant Array of Independent/Inexpensive Disks, and it’s a tech that lets you combine multiple hard drives so they appear as one. RAIDs can either be mirrored or striped--in the first, each drive is an exact copy (or mirror) of the other drives, so if one fails, you’ll still have all of your data intact on another (known as redundancy). If you configure your drives as a striped RAID, the storage space of all of your drives is added together into one larger drive. This will give you increased performance and increased storage space, but no redundancy unless you’ve configured your RAID with parity handling (which uses a portion of each drive to hold identical copies of data from one of the other drives). RAIDs can be controlled by software like Apple’s Disk Utility or the excellent SoftRAID ($129, softraid.com), or they can be controlled by hardware like your RAID card. The main advantages of a hardware-controlled RAID are increased performance and reliability. With the error message you’re receiving, it sounds like the battery on your RAID card has died, so take it into Apple to get replaced. 37. iPad 2 What upgrades will we see in the next version of the iPad? (We emailed a trio of well-known tech experts for their predictions.)  Daniel LyonsNewsweek"I'd guess the following:» Front-facing camera for videoconferencing» Multitasking (duh, already announced)» Higher-resolution screen» No Flash» Gorgeous ads that will change your life» Unicorn tears"    Christopher NullYahoo! News, Technology"Dual cameras--a front-facing camera for videoconferencing will be huge for opening up a whole new market for the iPad."        Dylan TweneyWired"One of the things most obviously missing from the current iPad is a webcam. This would instantly transform the iPad into a videophone, and its size—just slightly bigger than the human face—would be perfect for face-to-face video chats. It’s also likely that the next iPad will have more memory and a faster processor. If we’re lucky, it might have an HDMI port too, so you can hook it up to a TV to show off photos, videos, and apps. One thing it definitely won’t have, though, is support for Adobe Flash. That door is closed, probably forever."   38. Mac Van Winkle When I wake my MacBook Pro from sleep, it doesn’t connect to my Wi-Fi. Sometimes it even forgets the Wi-Fi password. How the heck do I get it to remember?First, check out the extensive troubleshooting steps that we gave in Question #2 to see if any of those ideas solve your problem. Beyond that, your problem may be caused by one of the following issues:» Two Wi-Fi networks with the same SSID (wireless network name). For example, do you connect to one wireless router that’s named “Linksys” at work and then another router that’s named “Linksys” at home? If so, your Mac may be trying to apply the password from one router to the other router. Rename one of the wireless networks.» Keychain problems. Launch Keychain Access (in Utilities) and delete any AirPort Network password entries for the wireless networks that are giving you problems.» Preferred Networks problem. Go into your Network System Preference, click on AirPort, then the Advanced button, then the AirPort tab. Delete any unused networks, and drag your current network to the top of the list.» Corrupt preference file. Trash the file located at Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist and restart your Mac.» Security incompatibilities. Try changing the type of wireless security on your router (for example, WPA instead of WEP).» Wireless interference. Turn on interference robustness on your router or change the wireless channel.» Your system may need a general maintenance. Run Disk Warrior on your machine, repair permissions with Disk Utility, empty the caches, and run the UNIX maintenance scripts with Cocktail. 39. Style Manual What exactly does Steve wear on a daily basis?We asked our team of fashion experts, and they said, “The same dang thing no matter what.” So we made them stalk the streets of Cupertino and watch hours of keynote footage to bring you the scoop on Steve’s sartorial secrets. That’ll show ’em.Next page: Answers Guide continued >> 40. Sad Mac My iMac flat-out freezes when I try to wake it from sleep. I ran DiskTools Pro, which verified and repaired my hard drive, but it still hangs after waking from sleep.This is often a symptom of a failing graphics card or a failing logic board inside your Mac, in which case you would need to take your Mac into an Apple Authorized Service Provider for repair. However, before assuming the worst, you can perform a series of basic troubleshooting steps to rule out other variables that may be causing this symptom.» External devices: When your Mac fails to wake from sleep, try unplugging any external hard drives or peripherals to see if doing so makes your Mac suddenly wake from sleep. If so, those external devices may be to blame. » RAM: You may also have bad RAM inside your machine. You can try to pinpoint bad RAM by either removing one of your RAM chips and see if the problem continues, or by running the Apple Hardware Test to see if it can identify any bad RAM. To run the Apple Hardware Test, take a look at the DVDs that came with your Mac; one of them will say that the Apple Hardware Test is on it. Insert that DVD and restart your Mac while holding down the D key on your keyboard. » Reset your Mac’s System Management Controller (get instructions here).Next, try to rule out the software problems: » Trash the following files and then restart your Mac: Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist and Macintosh HD/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist » Reboot your Mac in single-user mode and run fsck (file system check)--get instructions here. » Back up your Mac, then erase and install Mac OS X.If all of these steps fail, it's time, sadly, to bring your Mac into an Apple Authorized Service Provider. 41. Stop Time When Time Machine is running, my Mac virtually comes to a stop. What is happening, and what should I do?Any time an application such as Time Machine is actively reading or writing to a hard drive, you may notice a tiny bit of a speed loss if you’re also trying to access your hard drive as well because the read/write heads take time to physically move to different locations on the hard drive platter.However, the key phrase is “a tiny bit of a speed loss,” meaning that the speed loss should be negligible to most computer users. Time Machine is designed to be fast and extremely lightweight, so if your computer is actually coming to a standstill, then something else is going on. The best way to troubleshoot this is by eliminating variables. First, make sure that you do not have any virus software scanning your backup drive. This is a known factor that could slow down your Time Machine backups to a crawl and that may affect your computer’s overall speed as well.Then, eliminate the possibility that your backup drive has a hardware problem by swapping it out with a different backup drive. If you don’t have another drive handy, a utility such as Drive Genius ($99, prosofteng.com) or Disk Warrior ($99, alsoft.com) can help you sniff out failing hard drives. Your backup drive must also be partitioned properly, as explained at tinyurl.com/3zne68.Next, use a different backup program like ChronoSync to see if the slowdowns continue. If they do, ChronoSync will let you see which file is actively being backed up while the problem is happening. It could indicate a problem with that particular file or with your internal hard drive.Other than that, you can try some general tips to speed up your Mac overall: Upgrade from Leopard to Snow Leopard; purchase faster internal and external drives (7200 RPM or SSD); use a faster connection interface (eSATA or FireWire 800); add more RAM to your Mac; and turn off hard disk sleep in the Energy Saver System Preference (this last one has a huge impact if your hard drive is powered via USB only and has no separate AC power). 42. Display Despair Why has Apple used so many display interfaces recently, and is the current Mini DisplayPort standard the best tech for the job?Mini DisplayPort meets VGA with this adapter.Apple’s flirtation with different video interfaces makes it seem like a puppet of the International Dongle Cartel, but it’s really all about doing more with ever-shrinking video ports. That includes today’s Mini DisplayPort, which can carry video and audio and connects to VGA, DVI, or HDMI displays at resolutions up to 2560x1600. We’re not sure if that makes it the best technology, but if it lets us carry just one small adapter that works on both MacBooks and iMacs, we’re happy. 43. Feelin' Social Does Apple have a Twitter account or Facebook page of any sort whatsoever?YouTube has your favorite Apple commercials.Steve may be cool with answering emails, but the company isn’t too keen on Twitter. There is no official Apple Twitter account. Facebook is a bit more complicated. While Apple hasn’t set up an official company page, it has created an App Store Facebook page: facebook.com/AppStore. Our preferred destination, though, is the Apple YouTube channel, which lets us check out all of our favorite Apple commercials: youtube.com/apple. 44. Feelin' Blu When will Apple include USB 3.0 and Blu-ray in Macs? What’s taking so long?USB 3.0 gear is already trickling onto the market, so it’s probably just a matter of time before the first computers sporting the blazing new standard roll out of Cupertino. Unfortunately, Blu-ray is another story. Apple’s interest in promoting its HD iTunes movie downloads and Steve’s declaration that bringing Blu-ray to the Mac is “a bag of hurt” don’t bode well for Blu’s chances on the Mac. 45. Photo Downloads There seems to be no way to download my photos from my iPhone directly to my Mac without using iPhoto. Even then, I have to drill down through some crazy iPhoto directories in the Finder just to copy the photos somewhere else. Can’t I just pull these photos off my iPhone and put them wherever I want?Any photos that are in iPhoto can be easily and quickly copied somewhere else on your Mac simply by dragging and dropping them out of iPhoto. For even more control over the size, format, and name of your photos, use the File > Export command in iPhoto. You don’t need to--and you really shouldn’t--be drilling down into any iPhoto directories on your Mac.Now, onto your next question of bypassing iPhoto altogether. In Mac OS 10.6, the Image Capture application gives you a significant amount of control over what happens when you connect your iPhone. If you have multiple cameras or iPhones, Image Capture even lets you set different preferences for each individual camera.Image Capture is the place to go to directly download photos from your cameras or to set what happens whenever you connect your cameras.You could have your iPhone launch Image Capture itself, which lets you manually download your photos into the directories of your choice and then delete those photos from the iPhone. You could have your iPhone launch Preview, which lets you import iPhone photos from the File menu. You could have your iPhone run an AppleScript.But perhaps best of all, your iPhone could launch AutoImporter, a hidden application that automatically imports photos to the directory of your choice, without you intervening at all. It’s located at Macintosh HD/System/Library/Image Capture/Support/Application/AutoImporter, and you can set this application’s preferences by choosing AutoImporter > Preferences. 46. Tame MobileMe I have four Apple devices: two MacBooks, an iPhone, and an iPad. It would be wonderful if MobileMe would do its job and sync all of my calendar and contact information, but I continually have glitches. One of the devices will often stop syncing, and then I have to wipe out data and start all over again. Is there any way to alleviate these problems?We’ve heard from an Apple support representative that syncing problems with MobileMe are very common because the MobileMe servers are not yet robust enough to handle more than 1,000 synchronizations before everything needs to be reset from scratch again. While 1,000 synchronizations might sound like a lot, consider that a sync takes place every single time you make a change to a contact or a calendar. The good news, however, is that this same representative told us that Apple is aware of its MobileMe syncing shortcomings and is continuously working to increase the competency of its servers.In the meantime, if you want to stick with MobileMe syncing, your best bet for solving the glitches you’re experiencing would be to follow our extensive guide from our November 2009 issue (or find it online here--scroll down to #37) on how to reset your MobileMe syncing from scratch on all of your devices.Alternatively, you may want to ditch MobileMe altogether and explore alternatives such as the web-based calendaring and contact solutions from Google, which can synchronize to your iPhone and iPad using Google Sync (google.com/mobile/sync). On your Mac, you can synchronize to Google using Spanning Sync ($25 for one year, spanningsync.com) or use the built-in (but more limited) syncing tools within Snow Leopard’s Address Book and iCal.If you have an extra Mac that you can use as a server machine, you can even take syncing into your own hands by using a product like Apple’s Snow Leopard Server ($499, apple.com) or the outstanding Kerio Connect ($540, kerio.com). 47. The Other Team I’m running Windows 7 on my Mac using Boot Camp. How do I maintain my computer so both the Mac and Windows platforms stay healthy? And how can I make a clone of my computer that captures both?For tips on how to keep your Windows 7 partition healthy, you’ll want to turn to our sister magazine Maximum PC (this is a good place to start), where you’ll find the experts on all things PC-related. Although conventional wisdom about PCs dictates that you’ll want to defragment your Windows hard drive regularly and immediately install antivirus software on your Windows partition, those are two things that Mac users are not required to do.Your Mac will continue to maintain its health as long as all those hundreds of thousands of Windows viruses can’t reach your Mac files from within the Windows 7 environment. And they won’t be able to since Boot Camp only allows you to read your Mac partition but not write to it.If you gotta run Windows 7, Boot Camp can get it done on your Mac.However, if you install a program like MacDrive 8 ($49, mediafour.com), you’ll have full read and write access to your Mac partition...and so will all those Windows viruses. So be doubly sure to have antivirus software on your PC side.To clone your entire computer, you’ll need to make two clones: one for your Mac partition and one for your Windows partition. For the Mac partition, use a tool like SuperDuper ($28, shirt-pocket.com) or Carbon Copy Cloner (donations requested, bombich.com). For your Windows partition, we recommend Winclone (donations requested, twocanoes.com). 48. Log Me OutMy iMac has separate user accounts for my wife and me, plus a Guest Account for when we have parties and people are drawn to the 27-inch screen to play. Can the Mac automatically return to the login screen after some period of inactivity? I don’t want guests to have access to our accounts, and I don’t want my wife to have to remember to log out when she’s finished. I just want it to go back to the login screen to force the next person to log in as a user or guest.No problem--head to System Preferences > Security and check the box for Log Out After X Minutes of Activity, setting X to be any number you like. While you’re there, make sure Disable Automatic Login is checked too. That way, the login screen always appears when you start up, instead of a default administrator account.The auto-logout option is in System Preferences > Security.It’s also easy to lock down the Guest Account with System Preferences > Parental Controls, which lets you select which applications will be available. By default any files in a Guest Account’s Home folder are deleted when they log out, but you could park an alias in the Dock to a shared folder on your hard drive, called, say, “Save Stuff Here.” While you’re sprucing up the Dock, add some big, pretty icons for party-startin’ apps like Photo Booth and Camera Bag.Set up a Guest Account with System Preferences > Accounts, then manage--or spy on--it with Parental Controls. 49. Silence How do I disable voice control on my iPhone 3GS? I never use it, and it's annoying when it's in my pocket and accidentally activates.Good news: You can shut off Voice Control dialing. Bad news: Voice Control everything else stays on. To shut down Voice Control dialing, you need to turn on the Passcode Lock option for your iPhone. To do this and turn off Voice Control Dialing, navigate to Settings > General > Passcode Lock. Once you turn on Passcode Lock, you can turn off Voice Dial. 50. Behind the Black Shirt What does it take to become a Genius Bar technician?There are fewer great occupations in life than working at the Genius Bar. Think about it: When someone asks you what you do for a living, you get to tell them that you’re a Genius. On top of that, you get to manhandle Apple computers all day long, dealing with situations like figuring out what in the heck is going on with a MacBook that a carpenter impaled with his drill (remember to tell him it’s no longer under warranty). Check out our handy chart to see what it takes to become a Genius Bar employee. A. Get Smart! First things first: You gotta have plenty of knowledge about past and present Apple products. Geniuses must know hardware ranging across entire generations of Apple products, as well as software offered for all of the latest operating systems. After all, you never know what to expect when you work at the bar. For all you know, a customer might bring in their Performa 460 and ask you to transfer their hard drive data to one of those newfangled Mac Pros. B. Be Happy--and Discreet Employees at the Apple Store must be like employees at Disneyland--you’re in the Happiest Place on Earth, so smile
and keep your lips zipped tight about any advance knowledge of upcoming Apple products you might have. Or else. C. Magic Hands Before you can get your hands on customers’ gear, you need to get trained. A lot. Applying to be a Genius begins with a battery of tech questions--and we’re not talking the ins and outs of GarageBand, either. Applicants are expected to have deep knowledge about how to diagnose and fix serious hardware and software issues--after all, most of their job involves coping with damaged or seriously broken gear. Survive that hurdle, and it’s off to Cupertino for four weeks of sessions that include acquiring three Apple certifications (OS, Desktop, and Portable) and practice time with fake customers who are really good at being a pain in your backside. After that, the apprenticeship continues in a real live Apple Store for as much as another month before you become true blue Genius material. D. Black is Boss The shirt color is an essential part of working in the Apple store. The shirt depicts what department you work in and makes it so that customers know who exactly the Geniuses are who can help them with their waterlogged iPhone. E. Load-Bearing Can you diagnose a problem and solve it within 15 minutes? The Geniuses at the Bar can. Appointments taken at the back of the store are only supposed to take as long as it takes to get you halfway through your favorite sitcom, which ensures that even stores with heavy traffic volumes have a chance to help everyone out.

  • WinMagic to debut SecureDoc 4.6 for Mac and Windows at RSA Conference

    Posted by Dennis SellersWinMagic Data Security, which specializes in endpoint security, will demonstrate SecureDoc 4.6, a comprehensive enterprise-class full-disk encryption solution for heterogeneous computing environments, for the first time at the RSA Conference 2009 (booth 831).  WinMagic will show how SecureDoc 4.6 provides centrally-manageable and fully-transparent, “always-on” full-disk encryption for, and Mac OS...

  • 10 Things that Apple Could Unveil Tomorrow (That's Not a Tablet)

    As everyone in the free world knows by now, Apple made its January 27 media event a reality at long last, complete with invites to the press. That means we’ve all been spending the days leading up the event like a bunch of kids waiting for Santa to fly down the chimney on Christmas, speculating on what wonderment our Techno-Santa (that would be Apple CEO Steve Jobs) will unveil.  MacLife.com would like to take a moment to throw out our own list of possibilities -- some more realistic than others, naturally, but that’s half the fun.iPhone OS 4.0It’s been quite awhile (in tech time) since Apple rolled out the modest iPhone OS 3.1.2 update -- so much time that folks much wiser than us have predicted that iPhone OS 4.0 must be right around the bend. The logic behind such assumptions is that the refreshed OS contains too much code that will spill the beans on Apple’s aforementioned tablet, and therefore the company has boxed itself into a corner by having to wait and introduce them both together.Of course, all of that assumes that Apple even plans to use iPhone OS for its tablet, essentially turning it into a larger, souped-up iPod touch instead of allowing it to run a full (or even pared down) version of Mac OS X Snow Leopard 10.6. For the past two years, Apple has waited until March to unleash iPhone OS updates to developers via their SDK, with a proper release coming closer to early summer when the new hardware is ready. But plenty of folks are placing bets that this third year will buck that trend, especially after the recent leak of a screenshot claiming to show a device using iPhone OS 4.0. Among the rumored features are some graphical and UI changes, new ways to run applications in the background (we’re guessing that means a form of multitasking) and even new syncing abilities for contacts & calendars.We’d venture a guess that won’t be all that iPhone OS 4.0 has in store for us: Our wish list includes improved push notifications (preferably a solution to the problem of only one being displayed at a time), a more efficient home screen and hey, while we’re at it, isn’t it about time for the ability to wirelessly sync media between iTunes and our devices? There are plenty of occasions where the dock connector umbilical cord makes sense (for instance, when you need to get a battery charge while you sync), but really, it’s 2010 already. Wireless is where it’s at!Bonus points to Apple if they give us push e-mail on any account (even the Palm Pre can do it!) and maybe 720p HD video recording -- the iPhone 3GS hardware has already shown it's capable of doing it, so why not enable it?New MacBook ProsWe realize there’s only so much Apple can do with the notebook form at this point, and they’ve made some good choices, such as the unibody designs of late. But a peek over at the world of Windows-equipped laptops shows that those folks are really working overtime to pile on the features, and they generally do it for a whole lot less than Apple’s notebooks.There are already standing rumors that the MacBook Pro is going to get a nice speed bump -- courtesy of Intel’s latest Core i5 processor -- while retaining current battery life. That would be welcome, but what about a Blu-ray enabled SuperDrive so we can watch HD discs on the go -- and of course, have the ability to burn them as well. PC laptops have been doing that almost forever (okay, a couple years now), while Apple continues to tiptoe around the fact that the world isn’t quite ready to totally abandon optical media in favor of iTunes downloads. (That’s the real “bag of hurt,” if you ask us.)So, we say: Apple, bring on some real innovation with these laptops again! If you’re really going to sell us on a multitouch tablet computer, why not add the same technology to the MacBook Pro so we have the best of both worlds? Or better yet, give us some of that sweet swivel-screen action like HP has done, so your notebooks can actually double as a tablet? We figure while you’re at it, it’s also time to make the iSight camera part of the actual screen, so you can extend the screen real estate all the way to the edges, too.And hey, bring back those Firewire and ExpressCard ports! What’s with this Van Helsing routine, trying to put a stake through the heart of your own Firewire innovation?! Sure, an SD card slot would have been nice a few years ago, but true MacBook “pros” would get better use out of those ports, especially for digital video & audio use.iLife ‘10The 2009 edition of iLife added some welcome new features, particularly with iPhoto and the inclusion of Faces, Places and Facebook integration. But some components of the software got less love than others -- primarily iDVD, which, like its pro cousin DVD Studio Pro, appears to be on the outs with Apple.Rumors abound that iDVD will gain some new tricks with the next iLife release, such as the ability to create iTunes LP media. Color us not so impressed. For starters, it’s downright silly in this day & age that the program can’t burn Blu-ray discs in addition to DVDs, especially as hard as Apple has pushed the whole “create your own HD content” with iMovie.Perhaps our biggest wish for iLife ‘10 is less on new features and more on speed: All of the components in the iLife bundle have a lot of old legacy code (and lack 64-bit optimization), which makes them sluggish at best. What’s the point of ramping up the processor speeds in their systems when these aging products can barely keep up?iTunes 10Please oh please, Apple gods: Hear our pathetic cries for a near-total revamp of iTunes! For all of its joys -- such as the iTunes Store and pretty decent media management (at least for music & apps) -- iTunes is an old dog that’s ready to be put out of its misery. It’s slow to open, frequently sluggish to scroll through windows and as we mentioned above, enough with the tethered syncing already. MobileMe wireless syncing for contacts & calendars is already a year and a half old, and it’s just made us want to sync our media the same way even more (at least for photos, music & apps).It’s sort of embarrassing that iTunes opens faster and runs more efficiently on Windows than it does under even Mac OS X Snow Leopard 10.6 -- shame on you, Apple. (No wonder it was recently ranked number 46 on Forrester’s Consumer Experience Index.) There’s already speculation that Apple’s recent acquisition of Lala will push more of iTunes to the cloud -- we’re not big fans of that idea overall, unless it allows us to also keep our media on our computers at the same time (again, at least the smaller files such as photos, music & apps).iTunes is yet another Apple innovation that’s become a bit long in the tooth -- despite recent updates that have introduced features like Genius (which ultimately benefits Apple more than the user with their paid music suggestions), it’s taken way too long for truly inspired additions like the ability to manipulate the iPhone & iPod touch home screen from the app itself.Our biggest wish for iTunes 10 is to soup up the movies, television and, to a lesser degree, music video aspects of the program. Even with enormous hard drives in our computers, who wants to store gigantic HD video files inside their iTunes library? It’s like a noose around our necks. Apple needs to take a cue from Netflix here, with their excellent streaming video service to all kinds of content boxes -- or at the very least, make the downloading part of the equation at our discretion, particularly for times like traveling where Internet access may be spotty or simply unavailable. There will always be times when you want a TV show episode on your iPhone for when you’re traveling without data access. Freedom of choice, we say!MacPad (iPad?)There have been rampant rumors of late that Apple is trying to seize upon a trademark for the term “iPad,” which many tech bloggers are translating to mean that Cupertino intends to use it as the name of their tablet computer. But what if it was actually going to be a super-groovy combination of Magic Mouse and MacBook-style trackpad that could attach to any Mac via Bluetooth (or at the very least, USB 2.0)?The Magic Mouse was released last fall to plenty of anticipation, but if you ask us, it fell way short by delivering such a lackluster amount of multitouch fun. Sure, the third party developers have since stepped in with a multitude of choices to soup up the Magic Mouse, but we’re still left itching for more.We prefer to call it the “MacPad,” which is essentially a mouse replacement for your desktop that replicates a Mac notebook trackpad, complete with awesome multi-finger gestures assignable to most any task.You’ll recall, of course, that such technology once existed for the Mac courtesy of a small company called Fingerworks, who was subsequently purchased by Apple. Their website recently shut down after years of remaining live, leading many to speculate that Fingerworks technology will finally be implemented in the Apple tablet -- but we’d like to see it land in a small external pad that works with any Mac. Is that too much to ask? (Fingerworks image courtesy of MacRumors.com)Apple TV ReduxDon’t get us wrong: There’s nothing inherently wrong with Apple TV, especially if you buy into the entire iTunes ecosystem. But the mere fact that so many people buy the device with the intention of using ATV Flash or other methods to hack them should tell Apple something.That “something” is that they want more content choices besides the iTunes Store and YouTube. XBMC and Boxee are both widely used on hacked Apple TVs in order for users to watch their own home-brewed content -- be it ripped from their DVD collection or acquired by “other means.” (We wouldn’t endorse nor have any knowledge of that, however.) Netflix has made great strides to latch onto every conceivable kind of hardware with their streaming service (now including all three major gaming systems), yet it remains closed to Apple TV for the most obvious of reasons -- Apple’s greed (or rather, arrogance that the iTunes Store and its “pay per download” model is the best way).Expecting a new Apple TV may seem like a wildcard, but let’s not forget that the device hasn’t really, truly been refreshed in a looong time. It’s still running Tiger 10.4 Mac OS X, for God’s sake! Apple clearly wants to capture the living room and they’ve acknowledged that their first try didn’t quite cut it -- even dismissing the Apple TV as a “hobby” to the press. Entrenching themselves into customers’ living rooms should almost be a higher priority than that silly old tablet, we say.Macquarium, Featuring iFish OSSpeaking of the living room, messy aquariums and accidentally overfeeding your aquatic pets will soon become a thing of the past, thanks to Apple’s latest home entertainment wonder, Macquarium. If you’ve enjoyed the multitouch fun of the 99-cent App Store favorite Koi Pond, prepare to have Apple totally blow your mind with the first completely computer-driven fish tank -- no water required!Imagine a razor-thin, Jonathan Ive-designed, holographic fish tank that’s totally customizable thanks to its pared-down Mac OS X Snow Leopard 10.6 software interface. Fill Macquarium’s virtual tank with a wide variety of default "iFish" personally hand-picked by Steve Jobs himself, or use the included OceanMe software to customize the defaults and even create your own new fish -- whether they exist in real life or not! Of course, for the less-ambitious among us, additional fish will also be made available at the iFish Store, a new virtual market included as a feature of iTunes 10, with an SDK immediately available for download to all potential iFish OS developers.Of course, Macquarium includes accelerometers to allow your fish tank to stand vertically or horizontally (let’s see your real fish tank do that!) and the multitouch screen includes a new “multi-dimensional” feature that allows you to actually reach inside the device to play with or feed your iFish, all without ever getting wet. Amuse your friends by bumping the side of the tank and watch those iFish come running at chow time!Macquarium features a Mini DisplayPort jack so you can plug in your Apple laptop or desktop and use it as a convenient computer display when not in use, and includes a wireless 802.11 b/g/n network connection to sync with your iFish Store purchases. (Mac G4 Cube fish tank mod image courtesy of WalYou.com)iRumors.apple.comIn an effort to single-handedly kill the rumor-blogging community that’s made their products such a hit in the past, Apple Inc. will finally announce next week that they’re going public with all of their ideas under one easy-to-find shingle -- the ultimate “one more thing” for Apple CEO Steve Jobs.The Cupertino tech giant, finally backed into a corner by the Internet’s incessant digging for juicy trade secret nuggets to expose to the world prior to the launch of the Apple tablet, will launch the subdomain iRumors.apple.com as part of their strategy to give away all of their best (and worst!) future ideas, far in advance of the actual product launch and at long last, finally knock the wind out of our sails for all Apple events to come.Apple had “no comment” regarding speculation that unemployment lines would be overloaded with former tech journalists & bloggers as a result of next week’s move.iBabySure, Apple might have dropped “Computer” from their name back in 2007, but that doesn’t mean that a lifelike, computerized baby wouldn’t be in the cards. After all, in these tough economic times, both parents have to work just to eke out a living, so who has time for making babies the old-fashioned way? Enter Apple’s new iBaby.Your iBaby’s multitouch faux flesh will be perfect for tickling or stroking their lifelike hair, arriving complete with a pair of swanky new super-fast USB 3.0 ports for feeding your simulated baby with all the knowledge & dreams a real child would one day fail to retain (sorry, no Firewire here!). Also included is Mini DisplayPort for plugging iBaby into an external monitor (ideal for monitoring dreams and other brain activity that would cost thousands of dollars in real life) and of course, a standard headphone jack (which also doubles as an optical audio output) so you can enjoy your iPod playlists from the comfort of your stereo speakers. Of course, a Mute button comes standard with every iBaby, a must for all first-time parents.iBaby’s chest will include an iPhone/iPod dock connection built-in, so you can keep up with the latest news, sports scores and information while you rock your little bionic tot to sleep -- and if the charming lil’ tike won’t go to sleep on their own, you always have the easy Sleep menu option that you’ve come to know & love in Mac OS X to simply knock that sucker right out.Best of all, iBaby’s sleek unibody design has the option of giving a Steve Jobsian “Boom!” to take the guesswork out of those messy diaper changes, and the whole thing will run the latest & greatest Mac OS X Snow Leopard 10.6. Available as either male or female in Caucasian, African-American and Chinese models (with other races arriving in time for the holiday season in Q3 2010), your iBaby can easily swap personalities with a simple trip to the iTunes Store -- a handful of new ones will be available for only 99 cents each when the product hits stores in March.Apple AirAs if to hammer home the point that Apple fanatics will buy virtually anything the company makes and love it unconditionally, Steve Jobs will announce a tiny clear plastic box next week, similar to the current diminutive casing that the iPod nano comes in. The contents of this package will make even the iPod shuffle look positively obese.Called “Apple Air,” the packaging will contain absolutely nothing, save for the nitrogen and oxygen (aka, air) exhaled in the hallowed halls of the Apple Cupertino campus. The company will offer a variety of different Apple Air models, each indicated by the iPod nano-style color scheme of the packaging: One color for Steve Jobs’ office, another for the reception area, different colors for both Phil Schiller and Jonathan Ive’s offices -- the possibilities are endless.Prices will start at $199 with the equivalent of 8GB of air space. Remember, you heard it here first!*****Did we miss anything that you’d like to see? Make your own predictions heard in the comments!

  • Intel is down with tablets and razor thin netbooks, yo

    With Microsoft's Courier canned, and HP's Slate suffering a debilitating identity crisis, what's a WinTel fan to do? Easy, wait for Computex set to kickoff on June 1st in Taipei. According to Intel's Mooly Eden, Vice President of PC Client Group and all around hip dude, that's when Intel will respond to ARM and its Apple iPad lovechild. Speaking at the Intel Investor Meeting on Tuesday, Mooly rapped: "People ask me, are you serious about trying to participate in the tablet market? The answer is yes, we are going to have tablets... stay tuned for Computex. We are going to design silicon for this category and we are going to actively participate in this category." Gauntlet, thrown. Mooly also took the opportunity to show off a razor thin netbook reference design that he expects to see on the market "sooner or later" sporting a hard working dual-core Pineview-class Atom CPU to enable multi-tasking OSes -- the same chips apparently at the heart of Intel's tablet ambitions. See the incredibly thin netbook prototype after the break along with a few choice grabs of Mooly raising the roof.Continue reading Intel is down with tablets and razor thin netbooks, yoIntel is down with tablets and razor thin netbooks, yo originally appeared on Engadget on Wed, 12 May 2010 07:27:00 EST. Please see our terms for use of feeds.Permalink CNET  |  Intel  | Email this | Comments

  • iPhone sales to reach 10 million in fourth quarter?

    Posted by Dennis SellersTaiwan's smartphone IC shipments reached 116.97 million units in the third quarter of 2009, up 30.9% sequentially, and market value amounted to US$613.7 million, up 32.0% sequentially, according to Taipei-based Market Intelligence & Consulting Institute (MIC).

  • JMR debuts FibreStream Fibre Channel RAID solution at NAB 2009

    Posted by Dennis Sellers JMR Electronics, a provider of scalable storage systems for video and data intensive applications, is debuting its Fibre Channel RAID solution, FibreStream, at this week's NAB 2009 show in Las Vegas, Nevada. They boast playback speeds exceeding 1,300 MB/second.‹ â€š

  • EastWest, Quantum Lead introduce Quantum Silk

    Posted by Dennis SellersEastWest and Quantum Leap have released sounds from the Silk Road to users' workstations with the introduction of Quantum Leap SILK (approximately US$604). The Virtual (software) Instrument features a collection of string and woodwind instruments from China, Persia and India, and was introduced to the European market at Musikmesse 2009.

The Comments Go Here

Software Releases